I highly recommend Air Serve for servicing your AC. They are reliable and dependable. I have had…read morethem do my yearly service at home and at my office.

we had contract with serve air emerald coast, before they came A/C was fine would cool house to 67…read moreDegreese in 2 hrs with outside temp 95 degrees, after   service check they,replaced start capacitor and  leaked freon out of our A/C unit  now A/C barely holds 72 degrees .They sent same rooky tech, that broke unit back and made problem worse.They refuse to fix problem. I will have to call another company to fix A/C estimate cost 475.00. I posted review for Joyce Harp ,I talked to Ray personally he refused to send competent tech to fix his mistakes .Ray also thought 500.00 service fee plus from him to break my A/C 475.00 repairs I will have to have done by a competent A/C service is not much money to pay for bad service?

Great company and service!…read more Had a pipe break and was flooding our back yard! Called and their man came out. Super nice guy and worked until after the sun set. Repaired the piping and got us up and running. Very adaptive and smart guy. Prices were very reasonable. Especially considering half the job was in the dark. Can not recommend these guys enough and I definitely will use them for future issues!

Be aware that this company does not honor their work and warranties. They said yesterday they…read morewere going to pay the bill to cover my warranties parts and labor warranty and today renigged on there word. Do you want to deal with a company that treats their customers like this? I am filing a claim with the federal trade commission, consumer fraud department, call 877-382-4357 there number to see what kind company you are dealing with. I also think you should file a claim as well if they have not treated you right!

Professional Excellence and Personal Integrity! As a maintenance supervisor, I have high standards…read morefor the vendors I work with, and Priority One exceeds them every time. We use them for all our commercial HVAC needs because of their honesty, quick response times, and commitment to getting the job done right the first time. They show up exactly when they say they will, which is rare in this industry. I have referred them to many homeowners at the association where I work and always receive glowing feedback. Recently, I hired them for my own home and was deeply impressed. Even though the technicians didn't know me or my professional connection to the company, they provided the same top-tier professionalism and care I see on our commercial jobs. It is clear that high-quality service is simply part of their company culture. Whether for commercial or residential needs, I can't recommend them enough.

I had a new AC unit installed in 2019 ($5100)...comes with a 10 year warranty. I was billed $387…read morefor them to replace a blown capacitor in Sep 2022. The most expensive capacitor I could find on line was $54; I'm sure the one they replaced on my unit would be around $15. I called the company and they told me 'Labor' was only covered for one year. So I'm being charged about $350 for them to replace a $15 capacitor. They never sent me a bill; this is my rental unit in Navarre and they charged me another $11.36 in late fees for a bill I never received. Unacceptable!

This was the worst experience I've ever had with a contractor, and that's speaking as someone who's…read morerenovated 3 homes and is a contracting officer for a living. Horrifying is the only word that comes to mind. We had Comfort Air Cooling and Heating LLC come back to checkout an HVAC unit they installed a few years ago because the heat stopped working. The owner of the company (Mitchell M.) showed up to our house (the same person who installed the unit a couple year prior)... First words out of his mouth were that he didn't know how to work on furnaces. Yep, that's right, they apparently installed a system in my house that they didn't know how to work on--scary! He then proceeded to ask to borrow my tools and then began hammering on our natural gas valve (like a frustrated child). And when I expressed safety concerns, he argued with me that natural gas was not poisonous to humans. My entire family was witness to this. Long story short, he left in a temper tantrum when we refused to allow him to continue hammering on our natural gas valve (there are mar marks all over the valve and pipes where he did damage). Thankfully, we found a licensed qualified HVAC shop with great reviews to swing by. They literally identified and fixed the issue in less than 45 minutes. The HVAC shop that had to fix our system could not believe what we went through with Comfort Air Cooling and Heating LLC. I'm absolutely astounded these guys are licensed. Unless you want your house burnt down or your family not waking up in the morning due to a gas leak from incompetent professionals, DO NOT HIRE these guys.

Dean at Comfort Air gives the best and most responsive service I have ever received from an HVAC…read morecompany. I woke up one morning this summer with no AC - not good in Florida. I found the paperwork on the system and noted it was installed by Comfort Air and gave them a call as soon as they opened. I told them the AC was out and the thermostat was reading blank. They immediately sent a service tech over, and he had the problem diagnosed, serviced, and had the system up cooling my house again within 30 minutes. Then Dean gave me some training to ensure I did not have the same issue again, plus some tips on how to get the best results from heating and cooling systems here on the Gulf coast. I can not adequately express the gratitude I have for this company and their customer service. Finally , I have to note that the equipment was still under warranty, but the labor warranty had expired. Regardless of this expiration, the service fee and labor costs were all waived. This is beyond fair, and companies like this are another reason I am happy I returned to NW Florida as my permanent residence.

I would highly recommend Murphy's! They went above and beyond to fix my very difficult…read morerefrigerator's ice maker. Lots of trial and error and would not give up until it was fixed properly! I highly recommend Justin and his crew!! Thanks,Angela R

Would not recommend this business for several reasons: 1) unfriendly service techs, 2) pricing, and…read more3) overall miscommunication. Highly unsatisfactory.

Last night at 7 the ac went out at our condo in Seagrove Beach. We just had out of town guest…read morearrive for the weekend. I had no idea who to call but just took a chance on this company. I read the reviews and called the number. Brian answered immediately. I told him my problem, that I was out of town and could use some help. Brian told me he was finishing a job and he would be to Seagrove in an hour....no worries, just text me the address and your guests name and phone number. Within the hour, I get a call from Brian explaining it was a simple problem. He had cold air blowing within 15 minutes. Payment was easy as I was out of state and my friends let me know how nice and professional Brian was. Brian could have chosen to take advantage of a situation and tell me I needed a new complete system asap....here's your price, your friends are hot. I'm extremely impressed, satisfied and trust someone whom I've never met because of his excellent work and most important to me fairness and integrity. Brian will always have my business and I'll tell anyone, look no further, he's your man for heating and air issues. Thank you Brian!!!!

6/23/205. After spending hours of researching and reading about different licensed air…read moreconditioning companies and their creditability near the Fort Walton Beach area, my husband and I decided to choose The Better Heating and Air Conditioning Company. It was well worth the research. I called and a left a message and received a returned call immediately. I spoke with Brian the owner and explained the issues and situation, he was patient, and respectful, with excellent customer service. Brain scheduled a certain time to send Jim his technician out the same day. GREAT! Jim called thirty minutes before arrival time to let us know that he was on his way. Upon arrival, he introduced himself; I explained as best as I could and showed him our air conditioner. Jim examined the air conditioner and was very explicit with pointing out each detail what the problems were. I could see that it was (TWO MANY). I can confidently say this company met our expectations with their attention to detail and commitment to QUALITY and VALUE. We met Brian the owner in person, who reiterated about the history of the small company he owns, which we had already read. Brian the owner delivered exactly what was promised the same day. The quality, service, VALUE, and the overall experience has made us happy. (HINT) from experience, we learned that larger companies with their fleet of vehicles to service the public isn't always the best. In addition, the International Carrier Corporation - BRYANT AIR CONDITIONER is a good air conditioner to invest in. GREAT QUALITY SERVICE AND AFFORDABLE. We thank you very much.