From making the appointment to the plumber coming early True Plumbing was kind, patient, and…read moreprofessional. Inacio thoroughly examined the plumbing situation in our old townhome and gave me options for the clogged toilet. He started with the least expensive procedure and was going to work his way up to more complicated ones, but thankfully, the first procedure worked!! He explained everything he was doing and why and answered all my questions. He even showed me the proper way to plunge a toilet! Thank you Inacio and True Plumbing!

If there was a "Zero", that would be our rating. From initial call to invoice, to calling them to…read morediscuss our dissatisfaction. 1). We ask to Be made aware of quote prior to any repair so we could make a decision if cost to repair was more than installing new. This didn't happen. 2). What our tenant stated about the repair was not what was stated on their invoice. 3). Cost vs what was done--$$$$. 4). When contacted to discuss our dissatisfaction, nothing could be done--cost stood as estimated of which we NEVER got to discuss prior to proceeding. DONT trust their website! Dissatisfied customer!! We'll NEVER use this company again.

Thank you Emerald Bay Plumbing! Service Tech Mike Gonzales was such a pleasure to work with. He…read moreworked with my schedule and certainly knows his stuff! Will refer and use your company again!

Joe and Ethan just went way above and beyond on helping diagnose and repair a hard to find water…read moreshut off issue that they were on site at Island Paradise and after they were supposed to be already home. I really want to thank Emeral Bay Plumbing. They are a 10 out of 10.

Such a pleasure dealing with Brian. No pushy upselling; just what needs to be done and what and how…read morethey'll do it. I was so pleased with the presentation at my rental house, that I asked him to follow me home to look at problems there. No need to look at any other company.

From the owner: Whether you're dealing with a small repair, a major installation, or an emergency situation, we're…read morehere to make the process as smooth and stress-free as possible. We believe in transparent, upfront pricing, so you'll always know what to expect before any work begins-no surprises. Furthermore, with years of experience serving the Fort Walton Beach community, we've built a reputation for being prompt, professional, and always focused on providing the best solutions for your plumbing needs. When you need plumbing help, we're just a call away, ready to get things back to normal quickly and efficiently.

This company was super quick. I called and they came within 30 minutes. Our service technician Mr…read more Billy Bauer really knew his stuff. He worked quickly to diagnose and fix our issues. He also provided us with a quote before he began to make sure we knew how much everything would be. All in all we will be going back if we ever have issues again. 10/10

it's all a gigantic money grab. you request service and once they get to your home, they say that…read morethis and that needs done, etc.. i bought $44 worth of supplies and fixed it myself. thank you lowe's! a total "estimate" brought by the tech was $700-$5000. they want to sell you all new units and not fix what the actual problem is.

I have a couple of homes on 30A that I BnB. During one of our highest booked times, one of the hot…read morewater heaters took a dive. The family of 8 that was in the house were not happy. I called a few plumbers that told us they couldn't repair our Rinnai heater, only replace it. I tried one more call to Protech and Chris was able to save the day! Not only did he clean and repair my unit, he had the part needed on his truck. He's my plumber for life. We've got the other homes scheduled for yearly cleanings and check-ups, so this doesn't happen again. ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Thanks ​Chris!

From the owner: Get professional service for all your tankless water heating needs including installation,…read morereplacement, service / repair, and routine maintenance to retain efficiency, reliability, and longevity.

Roger from Cool Water Plumbing did an excellent job repairing our garbage disposal. He responded…read moreimmediately, was friendly and professional (Same Day Service). Roger quickly evaluated and fixed the issue at a very reasonable price. He explained everything clearly and gave helpful tips to prevent future problems. Excellent service, great communication, and trustworthy expertise. I will absolutely call Cool water again for any plumbing needs and recommend you do as well.

Same day service on emergency pipe burst due to crazy cold weather in FL! Roger did a great job…read more VERY reasonably priced. Friendly and great overalls! Took care of a clogged drain while he was here. Will definitely use him again!

Very responsive to your plumbing needs with reasonable rates. Used this business twice and am very…read morepleased. Look no further!

These guys go above and beyond to help their customers. I am very pleased with their service. I…read morehad the whole house done with new plumbing and they did an awesome job!! I definitely would recommend!

First I will commend the individual that did the leak repair on my outside water hose Bib that was…read moreunderneath the vinyl siding in the rain, I can't nor will complain about that. With that said I will have to take issue with the fact that there is no breakdown of the invoice that was left for the job completion. I understand that the job took 2 hours @ $160.00 an hour... but was reported to me that the technician left my house the job site twice to go get parts for the job and mind you my house is 0.03 miles for the job warehouse. So $320.00 in labor and another $80 in parts? For a hose Bib? And two couplings? But to my surprise looking up the job it says the average cost can be between $150 to $450 to remove and replace, so I guess my only real issue of concern is that this company while doing good work doesn't give you a good invoice breakdown. And then leaving the job work site a little messy! And then I will now need to hire a siding person to repair the siding. In closing I really think it's a good idea to let your clients know exactly what they are paying for and if you leave to job for any reason to go get any and all extra parts it should not be at their expense.

Friendly, knowledgeable service. This company was recommended by a family member, and are now my…read morefirst call for plumbers. Punctual too, for those who appreciate that old school courtesy.

We had a slab leak and Shoreline was so fast and reasonable, I will continue to recommend them!…read more (I live in Destin so I am not sure why my review indicates I still live in San Francisco)

We had contacted another plumbing company in Destin for a quote to adjust pipes for installing a…read morenew tub; unfortunately, we didn't hear back from them. My husband decided to start the job by removing concrete. Not only did we find a botched piping job by the original contractor, but he made the mistake of hitting the pipe and a drain while digging (this is a lesson learned). We had no water and no idea how to correct this problem without possibly making it worse. We called Shoreline Monday morning, and a few hours later, plumbers arrived to save us. They had to dig up more concrete, repair the pipe, a drain, and then make it functional for the tub. I was expecting to get hit with a painful bill, but I was relieved and grateful for what they charged us for having come out immediately and fixing our mess. Thank you for your promptness, great work, and very reasonable fee.