I ordered the spicy chicken sandwich combo and it was horrible!!! The chicken was flat as a board!…read more Dryer then hell! Literally DRY! The service was disgraceful! No customer service. This person was in a hurry to get the order out and immediately closed the window right after handing me my order. I didn't even get a chance to ask for napkins. When I looked up at the window it was closed and the person had walked away. I was so hungry only reason why I took a few bites. Trash! What happened to Wendy's! I remember ordering the same meal and the chicken pieces were huge and juicy! It's gross and not worth the time or money! I ordered the Spicy Chicken combo and my little girl ordered chicken nuggets and fries which were also dry a total of about $30 bucks! I don't mind paying but this is not, ok. Do not go to this Wendy's! Very disappointing! The staff lack customer service skills and the quality of the food sucks even more.

Today 04/28/25, I made a stop at one of my nearby Wendy's locations in which I have been coming for…read morethe last 4 years due to being close to my work. I placed an order for a biggie bag.  The cashier did not ask if it was for dine in or to go. When my name was called, I told the employee it was for 'to go.'  The employee named Cesar began to mock the casher saying it was her job to ask.   I told Cesar its okay, just please give me a to go bag and I got it.  He proceeded by saying he's got it but very aggressive on handling my food.  I again repeated myself , "please stop touching my food, I got it."  Cesar did not listen to me after several attempts of asking him to stop.  In the process he used his bare hand/fingers on handling my fries and specially the nuggets.  The burger was wrapped so it did not matter. At that moment, I told him to please give me another set of nuggets and fries since he touched them with his bare hands. Rather than listening to the customer's request (me), he then stated that's how we handle them , with our bare hands en quote.  I said, that's not how it's done, so please give me another set of nuggets to replace the once you touched. While attempting to replace my nuggets, he kept on mocking me and making fun of the situation.   So I then asked for a manager.  A manager named Joselyn came out.  I tried to explain to her what happened but she did not handle the issue very well.  She proceeded like it was not a big deal.  She replaced my nuggets but at the same time she allowed Cesar to continue to mock me.  Instead of removing him she allowed him to mock all the way to the end, I've never had this type of incident happen before at any restaurants or fast food places.  Wendy's cannot allow an employee to unsatisfactorily handle food like this , admitting in front of everyone 'that this is the way'.  The employee in the customer oriented business cannot mock a customer in the presence of a manager.  A Wendy's manager should know better on how to better handle situations like this and must treat this seriously.  Having an employee continue to mock a customer is not leadership. I hope this email finds someone that cares about your company as I expect both Cesar and Joselyn to be reprimanded.  As this is not Okay at any level..  On my way home I lost my appetite for the food I bought as it was very bothersome having this experience. I routinely eat at this location alone or with my employees/contractors and friends at least once or twice a week.  I demand for something to be done, as this is unacceptable to any valued customers.

Breakfast or dinner, if you are in Tijuana you have to try this place. During breakfast: cafe de…read morela olla with a side of Mexican bread/conchas, the chilaquiles, any variety... they were ALL flavorful. For dinner: the lobster bisque OMG! best I have ever tasted. Of course we had other dishes which I can't even remember them all, just rest assured they were all delicious. The service, in Mexican fashion is impeccable. Definitely a must stop on our visits to Tijuana :) TIP: check their hours before you go so you know exactly what time breakfast ends and dinner starts.

We had breakfast and we're impressed by the great service. The restaurant has free parking. We…read moreloved our meals and the fresh juices. The menu has a lot to choose from and a guy man walks around offering sweet bread just as your coffee arrives. We were provided with a complimentary light fruit appetizer. We plan to return for dinner.

Conchita Pibil chilaquiles were delicious, service was amazing…read more Will visit again next time I'm in tj

I found this gem on Yelp and was so excited to try it. It did not disappoint! The decor is super…read morecute, very colorful, and picture perfect. Everyone here was amazing. Memo helped us out, and he was so helpful, funny, and kind. I ordered the Desayuno La Señora with chipotle sauce (which they kindly accommodated), and it was incredible. I enjoyed every bite! The steak was tender, the sauce was rich and full of flavor, and even the sides were delicious. I paired it with a café de olla...so good! My fiancé ordered the molletes con chorizo and chicharrón en salsa verde... WOW. Everything tasted homemade with great flavor. I will definitely recommend this place and will absolutely be coming back!

My husband and I are staying at the Hyatt. He walked down to this market to check it out as I was…read morerecovering from surgery. He came back to the room extremely happy toting bags of goodies. He found tortas, burritos, tortillas, salsa. He said everyone was very nice to him. He doesn't speak Spanish (not even a little). He has given up so much for me this week and to see him happy about a torta and nice people made me feel good. The lady making the meat made it fresh in front of him! Now I want some rice pudding so I might send him back to see if they have any!

I come here all the time and the food is fantastic i highly recommend this place to all my friendsread more

Love the burgers here, the staff is so nice. My boyfriend and I always eat there and they never let…read moreus down.

This tacos are amazing in taste....uno de los mejores lugares en tijuana para los tacos…read more. Servers are very reliable and very friendly. Good place to take the family to have some good tacos.

So I usually go to another taco stand VERY VERY close to Franc's and really enjoy them. My coworker…read moreasked me to come to Francs with him mentioning that they are a Michelin Star restaurant and so we did. Service was great in this open area restaurant. I had two al Pastor tacos. They were absolutely delicious and I think a little bigger than the other location. Although I did miss the pineapple in my tacos. The salsa was great and again, I really enjoyed having options. It was packed but still had plenty of seating for all

The crew were very pleasant. I don't speak Spanish and has a slightly harder time ordering. But…read morethe staff was patient and helpful. The food was prepared quickly and brought out to me as I waited in the dining hall. The dining room was clean, spacious and it also has a kids play area. Very nice and would return if in the area.

I came here just to learn the difference in price for my favorite combo, and was shocked when my…read moreburger came out looking like the picture! Best Super Star I have ever had! The Pattie's were cooked perfectly, the burger wasn't smashed, and it tasted great! To top it all off, this place was cleaner than any fast food restaurant I've been to.

Something rotten not sure if it was the salsa or the meat. I paid and left. No sorry disculpe or…read moreanything from the cooks waitress or any one. A worker tried the taco and spit it out he tried to hide it but I was behind him

Came down to TJ for the day with parents. Got to the this spot since have tried the locations in…read moreLas Vegas and Chula Vista. This was the worse experience out of all of them. The food was actually good, wish I could say the same about the service. Ordered tacos and when it came to drinks they only had one kind. The problem was that even tho the restaurant was dead empty they were in a big rush to get us out of there. This was around 2pm today May 21st 2025. It's not like we made this up, my mom and I head the cook tell the waiter that we had finished eating but still had not left. I am never coming back here since TJ is crowded with taco stands that would love me as a customer. I advise you to save yourself the bad experience and rather get it to go or eat somewhere else. Fuimos a este local hoy 21 de Mayo. Los tacos estaban buenos pero el servicio no fue lo que esperaba. Primeramente solo tenían un tipo de refresco pero el problema fue que no entiendo porque si el local estaba solo, los empleados tenían tanta prisa por que nos retiráramos. Escuchamos a un cocinero chaparro que le dijo a la mesera que nomas nos paramos pero no nos íbamos. Este no es modo de tratar a sus clientes. Ay bastantes puestos de tacos en Tijuana. Si siguen haciendo esto van a crear mala fama. Les sugiero que busquen otro puesto de tacos y se eviten un mal rato.

It is unfortunate the store is closed but I am glad they switched to catering. We wanted tacos for…read moreour company luncheon and El Guero 2 prices were reasonable and easy to work with. I did not hear any complaints about the food nor condiments. I thought everything was delicious, adequate food was given for 30 people. Carne asada, adobada and chicken were seasoned well and the green salsa had a nice char aftertaste with a bit of kick. Red salsa was too spicy for me. They also do live cooking but we didn't have enough people. All in all, highly recommended if you wanted to do a taco bar for a company event. Slim pickings down here in Otay Mesa.

I chose this restaurant because they had 5 stars with 88 reviews. I agree with the rating…read more There is a man with glasses who took my order and served my food. I ordered an asada plate. Was worth what I paid for. I would recommend to anyone that has a reason to be in this area.