Why 4 stars? Because this was mostly a pretty good experience for my first time…read more --- --- --- I bought two suits several months ago, and at the time, I was not aware of the magic of a custom suit. I saw some colleagues at an event, that looked like they were born to be put inside those suits... and that's because they were. The ones I bought were fine, but definitely had some oddities with the fit. Enter: Tran Tailor. To my surprise, there were not an ample number of alterations places in the area, or at least, many of them appeared to be more for wedding/prom dresses. But Tran's website said they did suits, so I made the trek over here. They took my measurements, and asked if I could come back in about a month. I didn't need the suits for a while, so the wait was longer than I expected, but it didn't bother me. When I went to pick them up, one of the suits felt pretty good, while the other one was too tight. They were the same exact suit, just a different color, but they adjusted them differently, I get it -- humans are doing these changes, not robots. Still, it wasn't the most convenient, as I had to come back a 2nd time. They 2nd time, the suit still wasn't as good as the other one, but good enough, Overall, they got the job done. It wasn't cheap, it took a while, and it's definitely not the ideal fit like something custom, but I'm in better shape than I was before I initially came.

Amm .. this was a bad experience. Not inviting or kind ... I was expecting to like this place…read morebecause of other reviews. I was treated like I didint know what I wanted and got quoted $80 for a simple ask of taking some inches off the side. When an older person 50 walked in they got a whole different type of treatment than me.. she was warm and interested. I got a pretty short response from her. I was willing to spend my money here because of the convenience and good reviews but I changed my mind when I walked out and wasn't acknowledge.

I brought in a delicate vintage baby dress for an alteration, and unfortunately it was altered…read morewith the inside of the dress treated as the outside. When I raised the issue, I was told it wasn't clear which side was the inside versus the outside. However, the dress has clear indicators--including the tag, buttons, and front design details--that distinguish the inside from the outside. The incorrect stitching left visible needle holes in the fragile fabric and left the alteration work, which should have been concealed on the inside of the dress, visible on the outside when the dress is worn. I explained that I was not comfortable having the alteration undone because the dress is very old and the fabric is fragile. I was concerned that removing the stitches could cause additional damage. The owner would only refund the alteration fee if she was allowed to undo the work. Since I did not want to risk further damage to my dress, I declined. I was disappointed that a refund for an incorrectly performed alteration was conditioned on allowing additional work to be done to such a delicate garment. Mistakes can happen, but I was disappointed with how this situation was handled. I would encourage anyone bringing in vintage or heirloom items to use caution.

Great place to go for alterations! Wonderful quality and friendly service. They text you when your…read moreitem is ready for pick up. Prices reasonable!!!

I love this Kohl's. Huge store and great collection…read more Love their women's and junior section. I've been coming here for years and it's stayed nice. Lots of parking. Open late. Great location. Home goods too. Mens clothing. Love Kohl's!

Customer service at this location was extremely disappointing. When I brought my concerns to…read moremanagement, they refused to take responsibility or make any effort to resolve the issue. Instead, I was told, "I wasn't there, so I can't help you," which left me feeling completely dismissed as a customer. Good customer service starts with listening and trying to find a solution, not avoiding accountability. Based on my experience, I would not recommend shopping at this location. I visited this location on June 26 at 6:30pm. Sephora staff helped as much as they could. Management came and did not do anything other than saying too bad.

The new manager was so considerate and attentive, and took the time to help us pick out an outfit…read morefor a company party. The staff were very helpful, asked several times if we needed assistance, the store was very clean and orderly, and they were restocking as we spoke, the prices were on the high side, but that's not of their own doing but they had plenty on the clearance racks, and they were sure to point that out and to let you know of additional savings very helpful and we will return.

Inez , the manager there always greets me with a smiling face. Also the employees there are always…read morekind and helpful. The customer service and selection are always top notch. Im Personally thanking Inez , and her staff members. I'll certainly keep shopping here in the future. - Will

I asked my husband to stop by to pick up a pair of tap shoes for our granddaughter this afternoon…read more He said the salesperson was very rude and unhelpful. This makes me sad as we always shopped there when our daughter was growing up. Now we have two little granddaughters who will need lots of dance wear, but we will shop elsewhere.

Tina was very patient with us and provided us with excellent customer service. They had a wide…read morevariety of shoes as well for my dancer.

I didn't know I was in Madewell. A purse in the window caught my attention, and I turned around and…read morewent inside. I was only in there a second before I picked up this and looked at that. I spotted two pairs of shoes, jeans, dresses, etc. I liked everything. Honestly, I didnt think Madewell was for me, and I thought they were pretty pricey. How wrong was I? Shame on me! That didnt have the shoes in my size, but that was alright. The sales clerk was so nice to order one pair online for me. The second pair was sold out. I started adding more things to purchase because the clothing at Madewell is not that pricey at all. Also, they had a great sale today, and if you give them your email, that was an additional 25% off.

11.14.24 My oldest daughter came to visit and we went…read moreshopping. She loves Maxwell blue jeans and their work pants. The store was organized and the staff were helpful. The stylist helped my daughter so much. She found some great jeans, jacket and some T-shirts. My daughter also ordered some dress pants they did not have in the store. I forgot to take photos. Maybe I will remember next time.

Cute clothes, limited selection which means everyone won't be wearing the same things as you & a…read morereasonable to expensive price tag. I have worked with 2 people there, 1 of the girls was over the top helpful in pairing & creating outfits. The other was sweet but not overly helpful. I like their selection, they have unique & different items that you can't just find anywhere. They keep up with the upcoming fashion. Also like I mentioned above they don't buy bulk. They buy a limited selection so you don't have to worry about others wearing the same thing. Overall I like this store & have been impressed!

I just purchased a Hausen brand blouse at this Market Street store today for $118. Decided to check…read moreHemline online and this same blouse could have been ordered from Hemline for $68!!! That's a $50 difference - almost double. I understand rent is high at Market Street but to mark it up $50 is truly too much. Suggestion - if you see something there you like, checkout at their online site before buying. I would return it, but can only get store credit.

Good tailors are difficult to find these days, but I can honestly say that American Tailor in…read moreHouston is one of the few small businesses out there that actually take pride in their work and about making sure every customer leaves happy. I had first met Jay, the tailor, from a soccer game with church members and initially met my father. So that little relationship blossomed into quite the experience when we decided to take our suits, my church anniversary suits as a matter of fact, for alterations. Jay was wonderful from the start- professional, seamless and personal. Looking smooth was important, as I was going to play the drums that day. When I came to the shop for my first visit, Jay was very welcoming and remembered me immediately. He made time to listen to us and took an exact measure. We had our clothing suits a bit oversized that needed alts in short order and Jay promised to get them done in time, and exactly as described, he came through. That meant the first thing that jumped off the page was his demeanor, confidence, and patience. He's obviously masterful at his craft, and went through the modifications so thoroughly that we completely understood what he'd be changing. When we went back to collect the suits, I was seriously impressed. All of the clotthing fit great in the shoulders, sleeves, pants and overall definition for me and my dad. You could tell Jay had labored over each detail. Because the quality of his work made our suits appear custom. On our church anniversary, I was on point with my family feeling all sharp, cool and collected thanks to his very hard work! And outside of the quality work, what really got us was the way Jay treated us. He didn't just think of us as his customers, he treated us like friends. He inquired as to how ready I was for the event and even made sure we were 100% satisfied with how everything fit. He was so friendly and genuinely warm, I felt like he personalized the whole experience for me. There are not many skilled and heartfelt craftsmen left these days. Jay's shop might not look fancy from the outside or inside, but the work happening shows true dedication. His attention to detail, honesty, and pride in his work remind me why supporting small local businesses is so important. It's people like Jay who keep the community strong by offering great service and treating customers with kindness and respect. In a large city, such as Houston, it is so rare to find someone like Jay who cares and does work of amazing quality. I'm glad we met at church and even gladder for the great job that he did. If you ever have any tailoring or alteration needs, I suggest American Tailor. Jay will treat your clothes and you with the respect they deserve.