Just completed my consignment and did do very well on the amount sold. The experience was less than pleasant however, I have been consigning with this store for years. The last consignment was when the previous owner was running the store, and I was always treated not only courteously, but like a friend and left uplifted from the Christian environment.
We were in the process of moving out of state and I had over 250 pieces to bring in that day, so I brought my rolling rack filled with the first of about 3 trips (I'm a fashion stylist so use rolling racks often) I had to open the door on my own even though an older woman behind the counter saw me struggling. (The other owner used to prop the door open with a doorstop for me) After I got in, I waited while they checked out a customer, and asked if they were ready for a very large consignment. The owner who had previously watched me struggle my way in, told me that rolling racks were not allowed in the store. I was confused and asked her what she meant. She said it was due to their insurance policy, I could not have that thing there. I asked her if I could just drop this one batch off and then bring the rest in by hand and she said that I had to take it all back out and off the rack and bring it in by hand. I was blown away by the whole thing at this point and begged her to let me just drop this one portion off. She said with customers in the store, I could injure one of them. Mind you, there were 3 customers in the store at this point and they were all staring at me while this woman berated me. I almost went into tears I was so shocked. She then told her associate that I needed to leave, as if they were about to kick me out. I again appealed to her to be flexible just this one time, my day had been horrible and it was only beginning. She replied no, I have to go. After I let her know this was just the first bit, I had another huge amount of higher end stuff coming tomorrow, she let out a huge sigh and said okay. So, I unloaded my rack and brought the rest in by hand.
I did return the next day with even more quality pieces and carried them in by hand. Never did she offer to help me bring it in, her associate took pity on me and helped me. During the second drop off another lady had a large consignment (several trips) so I offered to help her bring it, again, never did the owner offer any help. I couldn't wait to leave. It makes me sad that the sweet kindness of this store is now replaced with a egomaniac on a constant power trip. Had there been somewhere else for me to go, I would have. Sadly there wasn't. So, if you have a consignment to take there, bring help, because most likely your'e on your own and will be treated like they're doing you a favor for bringing them inventory! I'd remind this new owner that without consigners, she has no business. Just a thought. read more