On appointment days im greeted by friendly staff, short wait time, and patient care is excellent.read more

When I first started going it was great. Everything was working together and I felt like a person…read more Something changed and now it feels like an assembly line. I don't feel listened to. Communication sucks. My husband goes to another location and our experiences are night and day.

This next level has been nothing but great when coming here. The staff has always been kind,…read morepatient, caring, and medical stuff take the time to listen to our concerns and provides information. They were really good with my little one and always called the next day to check/follow up on him. Really like coming to this location.

There was literally not one person in the waiting room and we sat in the 80 degree waiting room for…read more30 minutes! There were NO patients and we sat there waiting and sweating!

I have been using Spring Branch Community Health for a few years now and NP Langley is my favorite…read moreprovider. She is professional as well as being genuinely caring for her patients. The wait time was kinda bad before covid. But now it's great! I love that they do not allow too many patients in the waiting area. I was happy to know they have a dental department that has a sliding scale for people who do not have insurance. I have gotten my medical and dental work done at this location. The dental office is great at the Clay location. Rachel did a good job on my deep scaling. She did not hurt me with my teeth cleaning. I recommend this clinic.

I am extremely disappointed in the level of care I've received from SBCHC. It has taken nearly a…read moremonth for them to submit a valid pre-authorization to my insurance, and as of now, it still has not been completed correctly. Meanwhile, I am in ongoing pain and unable to move forward with necessary care. I've had to repeatedly follow up on an issue that should have been handled promptly and professionally. Communication has been poor, follow-through has been lacking, and there seems to be no urgency or accountability--despite the fact that delays like this directly affect patients' health and quality of life. I understand that SBCHC is a community health center, but that does not excuse substandard care. Patients still deserve timely coordination, basic administrative competence, and compassion--especially when they are dealing with pain. This experience has left me feeling ignored and unsupported. I would not recommend this provider to anyone who needs reliable, responsive care.

If you're looking for a great doctor, this is your go to. Dr. Qureshi is absolutely the best. He…read morecares he listens. He has helped myself and my husband for almost 8 years.

The medical team is great. They have great bedside manner and my husband who hate all doctors felt…read morecomfortable with the Dr Oliver. Which is great for but why they aren't a 5 star establishment lies with their admin team. They consistently drop the ball. Not answering phones. My husband checked in and they didn't call him for an hour and missed his appointment even though he was sitting right there and signed in. The waiting room is small so to not check on someone waiting for long is mind boggling. I would change offices if it weren't for the wonderful medical team.

Bunch of lazy people check you in and ignore you. This place has potential, but they need to make…read moresome changes. The medical providers here are really good though.

Very short and snotty at the reception desk.They act like…read morethere doing you a favor. Would rather drive to Houston than go back to Tomball

If you need a doctor in the Cypress area, Dr. Howard is awesome!! The front desk staff are very…read morefriendly and the nurses are generally pretty nice too. This place is nestled in a small medical center off of FM 1960 right near Highway 290 in the back corner. The lobby is pretty big, lots of seating so you never feel cramped up next to a bunch of other sick people...thank you personal space. And it's very clean and nicely decorated with a handful of pretty paintings. There's a TV on one side that's usually set to some sort of talk show like "Live with Kelly and Michael" or something like that and there's a ton of magazines to choose from too. Though, I have yet to have had enough time to really get into a magazine or show before I'm called back. I love that I always know what to expect when I come in. I sign in, pay, sit, get called back to get my weight and height measured. Then I go to the back room and have my blood pressure, temperature, etc. taken, before I'm moved into my room to wait on Dr. Howard. Dr. Howard is very kind. She has great bedside manner and really listens to any concerns that I've had. I have never felt rushed or like anyone in the office was overwhelmed or rushed. I don't know if it's just because they don't have a lot of patients or if it's just superior scheduling procedures. I feel like the calm atmosphere is important, because let's face it, if you're in the doctor's office to begin with, you're already facing some sort of stress as it is. Being rushed and corralled through a bunch of nurses and doctors on a mad dash is certainly not helping anyone. I think my favorite thing about Dr. Howard is that she's definitely not being swayed by the pharmaceutical companies. Call me a conspiracy theorist if you will, but I definitely think some doctors are swayed by Big Pharm. Dr. Howard, however, is very careful about writing prescriptions. She doesn't just fix everything by pumping my family full of meds. She will typically give her recommendation, but will provide other options for treatment to ensure that I'm completely comfortable with the plan of action moving forward. I highly recommend Dr. Howard!!

I can't give enough praise to Dr. Akeem Adigun and his staff especially Amber. You can tell they…read moretruly love their job and what they do. They are the definition of perfect patient care. They are great at explaining what's going on and making sure you're comfortable every step of the way. If you need an OBGYN these are your people!!!

Absolutely amazing! I ended up here yesterday after leaving my nieces volleyball game, I live all…read morethe way in Spring but I was in so much pain I found them on Yelp and I see why they have such excellent reviews. When we walked in, all we smelled was clean! The floors and chairs had just been sanitized and they didn't miss a spot. Ryan at the front desk is just a gem! Talk about going the extra mile...I'm huge on good customer service and she had a big smile on her face, greeted us so warmly, and was quick with getting me registered. I got hit with some bad genetics and have advanced arthritis for my age. I had a C4-C6 cervical fusion 4 years ago and ortho said I would have to be fused from T1-S1 (that's my whole spine basically) and he does not want put me through that so sent me to pain management which I thought would be great but they have dropped the ball on scheduling my spinal injections and I've suffered for months due to bad communication. I've had a pinched nerve in my neck since May and had a trigger point injection from my pain management that lasted all of 3 hours. They said I couldn't get another for 3 months. I call in August and they said they could get me in for October 7th. Which brings me back to AFC. I was in the back in less than 15 minutes from checking in. Dr. Zhang came in and gave the best handshake and let me just say is bedside manner is superb. I explained to him my issue, showed him my x-rays and MRI's, and it took him no time to start a plan. He examined me and saw how hard the knot in my shoulder was as how the inflammation had spread. He immediately said you need a spinal surgeon. Gave me a referral to follow up, placed orders for imaging, and gave me a powerful steroid injection that started working literally immediately. This was not your run of the mill steroid shot. He gave me something that would actually work. It is now the next day and the knot in my shoulder is gone! I slept through the night and haven't been able to do that since May for trying to find a position to put my arm in to take pressure of the nerve. It has been beyond miserable. But I woke up this morning feeling amazing! This is the best I've felt in a really long time and just want to say thank them for such great care! They have even followed up with me today to see how I was feeling. I've worked in healthcare in one capacity or another my entire career. I've been on the IT side of things now for a decade but I remember being in direct patient care and this is the type of experience I wanted my patients to have every visit.

This was my 2nd visit to this urgent care clinic. The first time was good. This time - not so much…read more Long story short, I ended up testing positive for Covid. The doctor or nurse practitioner - whatever she is - last name Weaver - came into the room and after I said hello she responded with "you have Covid" in a monotone voice. No warmth, compassion or kindness. She told me she was sending 2 prescriptions to my pharmacy. Didn't tell me what they were or how to use them. Then she told me she would be sending me an email of something - I couldn't understand her mumbling under the mask, but I never received it. Didn't offer remedies to help me feel better. No discharge instructions. Nothing. As if I didn't feel bad enough - physically and emotionally about having Covid, this woman made me feel pretty shitty. I can't recommend this place anymore. I certainly won't be returning. I'm giving them 1 star because the front desk people and the tech that took my vitals and administered my tests were all friendly.

Dr. Phan is a excellent physician who listens and spends time with you. He is a internist with a…read moreholistic approach, who does not recommend pharmacological meds unless needed. He helped me more than any doctors I have had since 2016 when I moved to the Houston area. His office staff are attentive and if busy when you call, they will get to you as quick as possible. If I switch physicians due to Medicare, I always end up back to him.

Dr. Phan is compassionate and he really listens, these are qualities that are hard to find in a…read moredoctor these days! The entire staff has always been extremely patient and helpful with me, they don't put you on hold and blow you off! Thank you Northern Pines for working for God!