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North Cypress Professional Building

1.0 (1 review)

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7 years ago

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Next Level Urgent Care - Copperfield - Follow Up

Next Level Urgent Care - Copperfield

4.1(125 reviews)
2.0 mi

Came here for a quick rapid test as it was imperative that I had one by a certain date. I had to…read moreget on the waitlist and wait majority of the day but was not required to come in until they texted me 20 minutes before I was expected to be there, which was very convenient. I had missed my window but the lady was very understanding and still was able to squeeze me in and accommodate my needs. Upon arrival the staff was friendly, following CDC guidelines, and was very helpful/attentive.

The quality of care here has drastically declined, and the lack of follow-through made an already…read moredistressing situation even worse. My husband presented with clear clinical signs of dehydration, which I explicitly communicated multiple times, including that he had failed oral hydration. These concerns were repeatedly dismissed, despite dehydration being something urgent care should be able to manage. I work in the medical field and was trying to prevent an unnecessary ER visit and hospital bill. Instead, due to the lack of appropriate assessment and intervention, his condition worsened and we were forced to go to the ER anyway. To make matters worse, I formally expressed my concerns after the visit and was told a provider would be calling me back. Two days later, no call, no follow-up, no accountability. At that point, all that had been accomplished was delaying care and racking up an ER visit that could have potentially been avoided. This experience was not only frustrating--it was unsafe. Patients deserve to be heard, taken seriously, and followed up with when concerns are escalated. I have completely lost confidence in the care provided here and will absolutely be seeking care elsewhere.

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Next Level Urgent Care - Copperfield - Waiting room.

Waiting room.

Next Level Urgent Care - Copperfield - Nadia did an awesome job with the cast.

Nadia did an awesome job with the cast.

Next Level Urgent Care - Copperfield - Removal day!

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Removal day!

Memorial Hermann Cypress Hospital - Tv in waiting area

Memorial Hermann Cypress Hospital

2.0(83 reviews)
7.4 mi

I want to recognize the staff at Memorial Hermann Cypress Hospital for the exceptional care my wife…read moreand I received during an extremely stressful situation. We arrived around 7:17, and my wife was triaged within five minutes, which I truly appreciated. The wait to be taken back was roughly two hours, and while that was difficult for both of us, what set Memorial Hermann Cypress apart from other hospitals I've experienced was the care, professionalism, and genuine empathy shown by every staff member we encountered during that time. And by everyone, I truly mean everyone, not just the doctors, CNA, LPN, RN, APRN clinical staff and surgical team, but also the front desk team, environmental services technicians, and hospital security. Every single employee we interacted with carried themselves as if they had a personal, vested interest in how my wife and I were doing. No one treated us like a number or a task to be completed. Once we were taken back and evaluated, things moved efficiently. My wife received the necessary testing, and--most importantly--her pain was managed promptly. After the issue was clearly identified, the staff went above and beyond to ensure we were informed, comfortable, and genuinely cared for. At no point did we feel dismissed or rushed. A first-time emergency surgery is typically overwhelming, but the team at Memorial Hermann Cypress handled everything with a level of quality, compassion, and professionalism that is increasingly rare to find. They made an incredibly stressful experience feel manageable, human, and dignified. Thank you to every individual at Memorial Hermann Cypress Hospital who helped us that night. The level of care we received will not be forgotten and was certainly not lost on us.

My dad has been here several times, in the ICU, IRU, and general hospital and each time care is…read moreeither horrible or it's pretty good. It's upsetting, level of care changes every time there is a nurse or a doctor change. I'm dissapointed with the way everything has been handled with my dad.

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Memorial Hermann Cypress Hospital - Coffee and refreshments in waiting area

Coffee and refreshments in waiting area

Memorial Hermann Cypress Hospital
Memorial Hermann Cypress Hospital - Inside room

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Inside room

Spring Branch Community Health Center - Cy Fair Clinic

Spring Branch Community Health Center - Cy Fair Clinic

3.2(9 reviews)
7.2 mi

I have been using Spring Branch Community Health for a few years now and NP Langley is my favorite…read moreprovider. She is professional as well as being genuinely caring for her patients. The wait time was kinda bad before covid. But now it's great! I love that they do not allow too many patients in the waiting area. I was happy to know they have a dental department that has a sliding scale for people who do not have insurance. I have gotten my medical and dental work done at this location. The dental office is great at the Clay location. Rachel did a good job on my deep scaling. She did not hurt me with my teeth cleaning. I recommend this clinic.

Biggest scam artist I've ever seen. Made me pay 5 separate times for a vaccine I needed no matter…read morewhat for a medical nursing program I'm in and each time they claimed it was a "mistake" on there part but everything was fixed, heard that at least twice on my visit. Sat in the lobby for an hour and a half and had to pay 200 bucks for the "appointment". I came to get a vaccine not to sit in your lobby. Wouldn't be an issue on the wait if there WAS ANYONE OTHER PATIENTS THERE!!! In the two and a half hours I was there I saw one other patient. Don't come here, find the next nearest medical clinic. Don't waste your time or your money. Manager was rude the whole time as well, speaking to me as if I'm a child in a sarcastic tone. Could go on and on about how terrible the visit was. Left feeling disappointed, frustrated, and robbed. Beyond terrible visit.

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Spring Branch Community Health Center - Cy Fair Clinic
Spring Branch Community Health Center - Cy Fair Clinic - Cy-Fair Community Health Center

Cy-Fair Community Health Center

Spring Branch Community Health Center - Cy Fair Clinic

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North Cypress Professional Building - medcenters - Updated May 2026

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