We chose the HCA North Cypress location (Tomball Pkwy close to BW99) because the Tomball HCA gave…read moremy husband the very best care when he had Covid pneumonia in 2021. HCA earned our trust. On a Sunday, I accidentally sliced the cornea of my eye and it was incredibly painful. I couldn't keep it open. Once we arrived, we got checked in immediately and waited about 5 minutes. A nurse came out and showed us to the exam room, took my vitals, and maybe 5-10 minutes later Dr. Saint-Jean came in. She gave me a thorough exam including administering special drops that would "illuminate" the extent of the injury, determined it only needed an antibiotic ointment, gave me a prescription and sent me on my way. Everything from check in to check out was seamless and professional. The facility was clean, organized, and well run by all involved. I hope to not need their services in the future, but if I do, they will be my first choice.

Amazing workers and good care. I am very impressed and pleased with the staff that were super…read morehelpful towards the patients.

Came here for a quick rapid test as it was imperative that I had one by a certain date. I had to…read moreget on the waitlist and wait majority of the day but was not required to come in until they texted me 20 minutes before I was expected to be there, which was very convenient. I had missed my window but the lady was very understanding and still was able to squeeze me in and accommodate my needs. Upon arrival the staff was friendly, following CDC guidelines, and was very helpful/attentive.

The quality of care here has drastically declined, and the lack of follow-through made an already…read moredistressing situation even worse. My husband presented with clear clinical signs of dehydration, which I explicitly communicated multiple times, including that he had failed oral hydration. These concerns were repeatedly dismissed, despite dehydration being something urgent care should be able to manage. I work in the medical field and was trying to prevent an unnecessary ER visit and hospital bill. Instead, due to the lack of appropriate assessment and intervention, his condition worsened and we were forced to go to the ER anyway. To make matters worse, I formally expressed my concerns after the visit and was told a provider would be calling me back. Two days later, no call, no follow-up, no accountability. At that point, all that had been accomplished was delaying care and racking up an ER visit that could have potentially been avoided. This experience was not only frustrating--it was unsafe. Patients deserve to be heard, taken seriously, and followed up with when concerns are escalated. I have completely lost confidence in the care provided here and will absolutely be seeking care elsewhere.

I want to recognize the staff at Memorial Hermann Cypress Hospital for the exceptional care my wife…read moreand I received during an extremely stressful situation. We arrived around 7:17, and my wife was triaged within five minutes, which I truly appreciated. The wait to be taken back was roughly two hours, and while that was difficult for both of us, what set Memorial Hermann Cypress apart from other hospitals I've experienced was the care, professionalism, and genuine empathy shown by every staff member we encountered during that time. And by everyone, I truly mean everyone, not just the doctors, CNA, LPN, RN, APRN clinical staff and surgical team, but also the front desk team, environmental services technicians, and hospital security. Every single employee we interacted with carried themselves as if they had a personal, vested interest in how my wife and I were doing. No one treated us like a number or a task to be completed. Once we were taken back and evaluated, things moved efficiently. My wife received the necessary testing, and--most importantly--her pain was managed promptly. After the issue was clearly identified, the staff went above and beyond to ensure we were informed, comfortable, and genuinely cared for. At no point did we feel dismissed or rushed. A first-time emergency surgery is typically overwhelming, but the team at Memorial Hermann Cypress handled everything with a level of quality, compassion, and professionalism that is increasingly rare to find. They made an incredibly stressful experience feel manageable, human, and dignified. Thank you to every individual at Memorial Hermann Cypress Hospital who helped us that night. The level of care we received will not be forgotten and was certainly not lost on us.

My dad has been here several times, in the ICU, IRU, and general hospital and each time care is…read moreeither horrible or it's pretty good. It's upsetting, level of care changes every time there is a nurse or a doctor change. I'm dissapointed with the way everything has been handled with my dad.

Don't waste your time with this company, first impressions determine everything. I called with a…read morefew simple questions, all i got was attitude from the employee and she was extremely rude.

Been coming here for over a year, if you're a guy and feeling sluggish get yourself checked! Also…read morethe staff is awesome, I've never had anyone ever be rude to me and they've always been very friendly. Great staff, injections have changed my life and zero complaints!

Our biggest issue with Village Medical (Huffmeister location, Dr. Taqi) is that you can never reach…read moreanybody at the clinic. Even when they leave you a message with a phone number, that number goes straight to a call center that is clearly sourced outside the country. They are not able to help in any way. When I requested they connect me to the actual clinic I am put on hold for several minutes and then they come back to let me know nobody at the clinic will pick up the phone. This has happened several times. Appointments are canceled and rescheduling is difficult. Once you are out of the office there is ZERO opportunity to speak with a doctor or nurse. Literally to get a prescription refilled you have to make an appointment because talking to somebody over the phone at the clinic is impossible.

Mitchell is my care provider, and I have been with her for many years. I love the way she talks to…read moreme and takes care of my health. She is more than just a health provider for me; she's like a friend I can share any worries and problems with that might affect my health. She will talk to me and help me realize why and what the problem is. I have a lot of confidence in her. Hopefully, she never moves from your clinic, because if that happened, I would go with her. Thank you so much, Mitchell. You're an awesome person.

This next level has been nothing but great when coming here. The staff has always been kind,…read morepatient, caring, and medical stuff take the time to listen to our concerns and provides information. They were really good with my little one and always called the next day to check/follow up on him. Really like coming to this location.

There was literally not one person in the waiting room and we sat in the 80 degree waiting room for…read more30 minutes! There were NO patients and we sat there waiting and sweating!

The office staff are wonderful they work with me on appointments Dr spends time with me overall I…read moregive them a 5 Star review

I was very nervous about going in for surgery clearance physical…read more The nurse (I wish I knew her name), was very patient and kind even though I was stressed. Dr. Lisa Chan explained some things in detail that gave me understanding and calm some of those fears. I appreciate the patience of the staff, even though I wasn't as "friendly" as I wished I would have been. Thank you all again very much- I'll do better next time, I'll be back. I give myself 2 stars, them a 5.

Dr. Tom a great doctor. I go there for my for my care I'm a senior citizen. Friendly staff take…read morecare of my diabetes.

If you are Ill do NOT go their! I was treated like crap and did NOT let them finish the EXAM. If…read morethe NURSES and DOCTOR treat their parents like that I have to pray for them! I was here today at 3:45 am. NEVER will I enter that ER again!!

Fast, full service ER, with knowledgeable staff. What more can you ask! The facility is spacious…read moreand clean. Everyone you encounter is friendly and professional.

I have been using Spring Branch Community Health for a few years now and NP Langley is my favorite…read moreprovider. She is professional as well as being genuinely caring for her patients. The wait time was kinda bad before covid. But now it's great! I love that they do not allow too many patients in the waiting area. I was happy to know they have a dental department that has a sliding scale for people who do not have insurance. I have gotten my medical and dental work done at this location. The dental office is great at the Clay location. Rachel did a good job on my deep scaling. She did not hurt me with my teeth cleaning. I recommend this clinic.

Biggest scam artist I've ever seen. Made me pay 5 separate times for a vaccine I needed no matter…read morewhat for a medical nursing program I'm in and each time they claimed it was a "mistake" on there part but everything was fixed, heard that at least twice on my visit. Sat in the lobby for an hour and a half and had to pay 200 bucks for the "appointment". I came to get a vaccine not to sit in your lobby. Wouldn't be an issue on the wait if there WAS ANYONE OTHER PATIENTS THERE!!! In the two and a half hours I was there I saw one other patient. Don't come here, find the next nearest medical clinic. Don't waste your time or your money. Manager was rude the whole time as well, speaking to me as if I'm a child in a sarcastic tone. Could go on and on about how terrible the visit was. Left feeling disappointed, frustrated, and robbed. Beyond terrible visit.