I've been going through the process of transitioning from very dark brown hair to blonde, and Dalbe…read morehas been incredible every step of the way. She takes the time to explain the process, sets realistic expectations, and truly cares about the health of my hair while helping me achieve my goal. What impressed me even more today was watching her remain professional, patient, and kind despite dealing with some challenging and less-than-polite customers. No matter what was happening around her, she stayed focused on her clients and made sure everyone felt taken care of. Dalbe is talented, knowledgeable, and genuinely passionate about what she does. I trust her completely with my hair and always leave feeling confident that I'm in good hands. If you're looking for a colorist who combines skill, honesty, and exceptional customer service, I highly recommend her.

Kathleen Smith did a fantastic job with haircuts and was super friendly, knowledgeable, and a…read moremaster at her craft. Totally positive vibe! Thank you so much.

Being a Cali native myself, the name intrigued me. I later found out the owner is from Cali also…read moreand often travels to and from there to here. They prefer appointments, but will take walk-ins (be mindful that priority will always go to appointment clients) I wanted to do a walk in, but ended up setting a same day appointment, only 2 hours after I made the call, so it a doable wait time. I ate lunch and had a nap before coming in, so it was already leading up to a nice chill day. My stylist was an older lady, and she was very pleasant, quick nimble with the scissors and mostly styled my hair with just her hands (I have natural waves) and used very little product. And my hair turned out better than I expected. I basically got a wolf cut with soft layers. As we talked, I found out she's had a collective of over 30 years experience cutting hair both abroad and here In the states. I can really appreciate the service she gave along with her pleasant demeanor during the whole experience I had. My husband ended up going there to get his hair cut a few days later...and I was happy with what they did to his hair as well. Very clean and styled in a way that suits his face and head shape. Not just a cookie cutter hairstyle that looks the same on everyone. This one really flattered his specific look and personality. The only downside is parking on a busy day, the lot is small and right up near a busy street. So I understand why they encourage appointments, to keep the parking lot from being crowded. So it seems like they already put some consideration into setting up a good experience for their clientele. I look forward to visiting them again in the future for a color job I want to try. All I wanted this time around was a wash, cut and style and it was decently priced and professionally done in a relatively short amount of time. Always tip your stylist, especially if you can't stop smiling at what a great job they did. thanks for the amazing service!

Tommy does a very nice work with cutting hair and styling hair.He did exactly what I told him to do.read more

I've followed my long-time stylist here, Katie. She's wonderful and really good at what she does…read more I don't think she's taking on a lot of new clients at this point but from what I've seen and heard, there are a number of incredibly talented stylists here who do wonders with color and cut. I like the location and find it as a fun excuse to come to Norfolk and shop around while here in all the good little places nearby. It shares the same parking lot as the Norfolk May's Parlor so - hey - when in Rome! It has it's own parking lot which can be crowded at peak times but there is also street and nearby parking if you have to overflow. The salon is large and open and modern with beautiful and clean spaces and a nice exposed brick. There are probably 20 stations inside for stylists. Bathroom was very clean and well-kept. It can get a bit hectic inside on a busy weekend day but the vibe is easygoing and staff are friendly. They sell plenty of product inside.

Friendly , professional , upbeat and service 10/10. Ada is awesome and very nice peopleread more

Rashida is amazing! highly recommend her for hair cuts and hair coloring! she takes her time and…read moredoesn't rush

Went to Rashida and she is the best! So sweet, great haircut and got me right in! Such a great…read moreenvironment and overall experience

Dawn is absolutely amazing. She nails my haircut every single time, which is honestly hard to find…read more She really takes her time with you, listens to what you want, and makes sure everything is just right before you leave the chair. On top of that, she gives the best shampoo ever -- so relaxing it feels like a mini spa moment. You never feel rushed, and the attention to detail really shows in her work. If you're looking for a stylist who consistently delivers and truly cares about her clients, Dawn is it. Highly recommend!

Wonderful cut and color that I had! I had Amanda Vitale do my full highlights with a glaze and…read moretrim. She was very kind and I felt like she matched my color wonderfully! Could not recommend going here more! It was a bit pricier than what I am usually used to but amazing quality for what I paid for.

My hair magician, Makaela, has left the salon for a new adventure in another state. I am…read moreheartbroken to lose her, but happy for her all the same. The salon is still fabulous, overall, and I highly recommend them. I am looking forward to getting more familiar with my new stylist, Shannon, and seeing how she handles my hair over time. I'm optimistic.

I didn't leave an immediate review after my haircut because I wanted to take time and reflect…read morerather than write out of emotion. My hair has since grown back, and with clarity, I feel comfortable sharing my experience. I booked a haircut online for a listed price of $70. During booking, I shared a reference photo and explained in detail that my hair is very long and thick, and that I needed a stylist who would be patient and not rush the service. When I arrived, I re-showed the reference photo and reiterated what I wanted. Once I was in the chair, the stylist explained that she only has one hour per client. Despite this, the appointment felt rushed and disorganized. I know this because my service ran into her next client's scheduled time. That client waited for a period of time and ultimately canceled with her and worked with another stylist in the salon. While the stylist stated she only had one hour per client, my appointment ran well beyond that. My scheduled appointment time was 12:30 PM. I received a text at 11:43 AM asking if I wanted to come in early, and my receipt was sent to me at 2:13 PM. Even accounting for arriving early, this places my appointment at over two hours from start to finish--far longer than the one-hour window that was repeatedly referenced. I specifically asked for layered hair with shorter layers to help with the weight. Instead, I was given long layers, and my hair was thinned out without my consent ( as you can see the bottom portion of my hair is noticeably thin, compared to the top) . I didn't say anything at the time because the thinning had already been done and couldn't realistically be fixed. While my hair is healthy and grows back, the haircut I received was not the haircut I asked for. It wasn't "messed up," but it also wasn't what I requested. At checkout, the stylist leaned over and whispered to the receptionist, after which an additional $25 charge for thick/long hair was added. This charge was not discussed with me directly, despite my hair length and thickness being clearly disclosed before booking. After leaving a Google review outlining these concerns, the owner publicly accused me of never being a client and stated she stood by her stylist, without acknowledging the issues raised. Later that same night, I was contacted directly via text around 10:30 PM asking to "chat." That message was unsolicited and crossed a professional boundary, especially after publicly dismissing my experience. The outreach did not include an apology and felt more focused on protecting the business's image than addressing client concerns. I was polite throughout this entire process and even tipped my stylist. There was no malice on my end--just honest feedback. While my hair did grow back, not everyone is in that position, and an experience like this could be very upsetting for someone struggling with self-image. Ultimately, the lack of communication, consent, and professionalism--both during the service and afterward--is why I would not return and why I'm sharing this experience here for other women

Thank you Melinda! I…read moretravel a lot so I don't have a home base hairstylist. She did a wonderful job with my cut, but the bonus is all the awesome hair stuff that she taught me.

My second time here, I got a wash, cut and style for only $45!! Michelle was wonderful, she listens…read moreto what exactly you want and captures it beautifully and she's hilarious! She had me laughing in the chair the entire time. thank you Michelle I'll be back!

Candy, the owner, does a great haircut for a really reasonable price! Haircuts are her specialty…read more She is personable as well. Chatting with her is always fun! The retro vibe of her salon really cool also.

I love this place, the woman I get my hair done with Andrea. She does such an amazing job and I…read morenever leave unhappy. It's got a cool interior with a lot of interesting antiques.

Service ,clean environment & my hairdresser ,Lori she always fixes…read more my hair the way I like it.

Huge salon with was very posh interior and they seemed very organized. There's a nail salon there…read moreas well.

Rating: 5/5 Stars I cannot thank the team at Versus Salon…read moreenough for the incredible work they did yesterday. My six-year-old granddaughter had a knot in her hair so severe that we were honestly prepared for the worst--we thought she might end up with a buzz cut in the back. Instead of taking the easy way out, the stylists treated her with such kindness and respect. They spent several hours patiently working through the tangles, even providing her with hot chocolate to keep her comfortable while they worked their magic. After a thorough treatment, steaming, and a careful trim, the results were absolutely fantastic. Most importantly, my granddaughter was thrilled with how she looked. They turned what could have been a traumatic experience into a wonderful afternoon of pampering. We are so grateful for their skill and their compassion. Highly recommended!

This will be the third time I've been to Versus and finally, Finally, FINALLY I'm walking away…read morehappy. The first time, I had my 3A/B curly hair straightened by an intern. She burned me multiple times and ended up needing advice about heat temp and technique by the manager. She also tried to post before and after results of my hair even though on the form I signed when I first came in I specifically noted that I didn't want to have my pictures on social media. Afterwards, I asked how I should upkeep it and she just said to wrap it. I asked how to do that and she said "I don't know." I looked like Kate Middleton with a bad blow out the next day. The next time I came to just get a trim. The stylist only asked one question about if I was allergic to rosemary (even though I already wrote that in the intake form). She also parted my hair directly in my face and left the store (like actually clocked out) while I was under the hair dryer and told someone in passing to ring me up in 15 min. Last but not least I got my hair finger coiled and to be honest I was for once extremely happy with the result. The stylist answered all my questions and I was left very satisfied despite taking three hours. The only reason I've come back is that I have a bday gift card I'm trying to use up. Otherwise I'd never walk in again. It shouldn't have taken me three different services by three different stylist to be happy.