melissa was a sweetheart. she got in touch with me and let me know that she doesn't do house calls. melissa gave me names/numbers of people who do house calls. i wish yelp hadn't bothered people who did not specify that they do house calls. wastes their time. read more

I had an appointment today with Alisha. She did a fabulous job with my orange tabby (Papi). He's a senior cat and he's my entire world. Alisha has amazing, kind, and safe energy. Papi is about to turn 9 years old, is a rescue, has anxiety, and is very shy. Alisha was incredibly patient with Papi and made sure he was very comfortable. He had a fabulous first grooming experience. I'm so happy that I made an appointment with Alisha. Papi feels so soft and smells so good! I can tell he feels great after his bath. This photo was taken as soon as we got home. He wasn't upset at all after the experience. I appreciate how Alisha really prioritizes giving pets a positive experience. I'll 100% for sure be a returning client. And I'll be recommending this business to my friends who are pet parents! read more

Melissa Michelle Grooming - Pet Groomers Near Me - San Leandro, California

Had an appointment with Alisha for nail trimming & bathing for our cat Larry. Alisha was very sweet and even gave helpful at-home tips for nail clipping & combing. Larry was very well behaved so we were only there for about half an hour but he still knocked out when we got back home. Highly recommend! read more

Melissa Michelle Grooming - Larry post grooming! Highly recommend this place! - Pet Groomers Near Me - San Leandro, California

I learned that my Groomer had passed away and was in a pinch. When I did a little searching and read reviews, I and my neighbor who was also using the other, Groomer went to Melissa Michelle Grooming. We are so happy we did. The dogs were happy and had individualized care. And the Groomer was very sweet. I will be returning soon! read more

Melissa Michelle Grooming - Harper and Gracie, right after they came home from the groomer! - Pet Groomers Near Me - San Leandro, California

My dogs love Melissa! She always does a great job. I highly recommend her and the business. If you need a groomer give her a call. read more

Melissa Michelle Grooming - Lady and Hailey, just came back from a beauty treatment. - Pet Groomers Near Me - San Leandro, California

I gave this business two chances (well tried for 2 chances...) and unfortunately was sadly disappointed both times. First visit was with one of the groomers who did a poor job grooming my small Pomeranian, who is nice as all get out (has never bit a human, loves kids, etc.) the cut was uneven and her nails were not cut even though I asked if that was included and she replied "yes". I am thinking - Ok fine. I didn't say anything, maybe this just wasn't the groomer for my pup. I decided to book directly with the owner, Melissa, hoping for better service. Four weeks later (4 days before the appointment), I received a text from an unknown number saying: "good afternoon I just found out I have covid I need to reschedule thanks, Melissa." No business identification, no mention of what appointment, it looked like spam. I decided to play along with the potential spammer and responded asking what needed to be rescheduled, Melissa THEN clarified it was for a grooming appointment. After reading some concerning reviews about this business (including one about a dog being injured), I decided to cancel and politely told her "That's ok, I will just cancel my appointment". Instead of any professional response or acknowledgment, she simply canceled the appointment through the booking app without saying anything. I then texted her back and told her why I cancelled since she did not seem to care, and I wanted an opportunity for the business owner and I to communicate before having to leave a review, but she didn't respond. The lack of basic communication skills and customer service from both the groomer and owner shows a pattern. I know she mentioned she had covid and I am so sorry for that, I totally get it, I am actually under the weather too (not COVID), but she obviously had enough energy to write me a subpar text message, then clarify who she was in 2 more messages, AND cancel my appointment within three seconds of my response. read more

My dog came home looking great, smelling great. Melissa was kind, communicative and made the experince great! Ziggy and I will be coming here regularly and I highly recommend getting your pup done here! read more

We are so happy we finally found an awesome cat groomer for our large, fluffy cat to control his matting. Melissa Michelle got his fur the exact length and style we wanted. This is the best experience we've had with a pet salon. MM pet salon is conveniently located & quaint. MM did an exceptional job. He looks fantastic! Thanks! read more

1-26-24 We were so excited to finally come in for our dog's first appointment with Melissa after waiting three months for an appointment. Our Aussie has allergies which affect her skin, so was hoping the thera-clean would help with that. We dropped Gracie off at 12:15 and left her in Melissa's care. About 45 minutes later we received a call that "for some unknown reason" Gracie's nail had come completely off and they couldn't find it. She said that they could not stop the bleeding and told us she needed to go to an emergency vet right away." We quickly drove back to get her...her foot was wrapped so that we could not see the wound and she was still wet from a half bath. We took Gracie to the emergency vet who cleaned the wound and took care of it. The complete toenail was missing and by the time we got to the vet it had stopped bleeding. Gracie is still limping. We are astounded that Melissa did not even check to see that Gracie was OK, even after four days. We trusted Melissa to take care of our dog and her uncaring response to a dog she injured is just incomprehensible to us. I was not going to do a review but felt this was necessary. We will not be going back to her after our experience and the experience of other reviewers as well. read more

Melissa Michelle Grooming - Nail missing. - Pet Groomers Near Me - San Leandro, California

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I came here to get my dogs nails cut on a Friday. The shop was small but pretty easy to find. The parking here can be tricky sometimes as its a busy street. Service was fast and the staff were both extremely friendly. I would definitely be back again and possibly try the other grooming services! read more

Michelle reached out to me and apologized for the mishap. Rescheduled our nail trim, received service and my chouchou is a happy pup. We will be back! Thank you. read more

Melissa Michelle Grooming - Chouchou happy pup after getting her nails did. - Pet Groomers Near Me - San Leandro, California

I think I gave a review after my first visit to Melissa with my timid Coco (small dog). This place warrants a followup review because we have been back several times and she is warming up to Melissa and always comes out looking much cuter and more confident, like she "knows" she looks cute, lol. I love this spot because it is close to home, and it is like having a private salon session as there is usually only 1 dog there at a time. Melissa is very talented and great with the animals. This place is very popular so plan ahead as her calendar fills very quickly. I will continue going as long as there are openings! read more

Melissa Michelle Grooming - Pet Groomers Near Me - San Leandro, California

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Melissa is crazy. I had to have surgery and my dog was vomiting blood. I had to cancel the day of my dog's appointment She never told me there was a cancellation fee of $80 (after 5 years of using her service)5. I went to the next appointment only to discover she was playing games with me and told me I wasn't scheduled even though she had sent me the schedule for the year. Incredible! I have never written such a scathing review before. read more

Amazing!d I have a little squirmy dachshund. I have tried numerous times to trim her nails, using every instrument and style I know. To no avail. I finally looked up dog groomers and found Melissa Michelle Grooming. I know where I will be going from now on! She was kind and gentle, Schatzi was nervous but was put at ease for the nail trim which was completed in about ten minutes... no crying, screaming and not much squirming. Thank you, Melissa!!! See you soon. Carla read more

This review is for Melissa's prompt reply as My appointment is later this week. She responded to my message on yelp within minutes providing me with a detailed quote and available dates. Her prices are beyond reasonable and she responded to each of my follow up questions within seconds. She also provides text reminders for appointments which is awesome. I will update this review once I have my appointment! read more

Yay!! A talented, kind, thorough groomer has opened shop in my neighborhood. My experience was A++ from start to finish. Melissa was responsive and worked with me to get an appointment with my crazy schedule. I brought my Himalayan rescue cat in, and she walked out with a PERFECT lion cut. Melissa let my son and I watch her perform her magic. Petunia, my naughty cat, was well behaved. The shop is spotless and cheery. The price was fair. The service was exceptional. We will absolutely be back. read more

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Thank you for the fast service! I highly recommend this place if you need your cat's nail trimmed. They are fast and highly skilled. They are amazing! read more

I was interested in taking my dog to a great groomer, went onto yelp, and was excited to come across Melissa Michelle Grooming. Fantastic reviews and great words for her service. It was also more exciting to see that she didn't have availability within the next month or so. I booked my (small corgi mix) dog a full groom with thera-clean treatment for late April in early March. However, I was left quite disappointed with the outcome. I picked up my dog about 1 hour after the appointment started (it was reserved for about 1 hour 40 minutes..), which was weird. When I picked her up, I asked about her nails and if Melissa managed to groom them properly, because my dog is fairly difficult with that at home. She said she missed a few because my dog responded poorly to it, which I knew is true. However, it was part of the package and I expect that if I take my dog to a professional to get her nails groomed, that they are groomed. And to be fair to my dog, I am able to clip her nails with enough time dedicated, it just takes a lot of patience. So not seeing this as a good reason to return my dog without all of her nails groomed. I quickly realized that even though I purchased the full grooming set, which includes a bit of trimming, my dog was not trimmed AT ALL. I wasn't expecting her to look drastically different, but instead, I was expecting uneven parts of her coat to be evened out, even if that means she will grow the fur back quickly. There was no trimming of her paws either. I wasn't able to notice any part of her coat that was trimmed. I am just really disappointed. I could have asked for these things specifically, but I made the poor assumption that the package I purchased would include these things. The only good outcome was it seemed like the thera-clean bath made her (my dog) smell really good for about a day or two, and reduced her shedding for 1 day. I wanted to be optimistic about my dog's grooming.. And I do not enjoy leaving bad reviews. I was not expecting a transformation for my dog, but I was expecting the least of the package that I purchased (a full groom with thera-clean set for a small dog). But I am thoroughly disappointed with my dog's grooming, and I am sad to say I don't see myself coming back. read more

So great to have a local pet grooming shop in the neighborhood! No longer have to trek all the way to Castro Valley to get our babies looking the best! I used the website to schedule the appointment and got both a text and email reminder of my appointment which is great for a forgetful person like me. Prices were beyond reasonable and parking was perfect. Dropped my Pepper princess off and went and got a coffee next-door. Took about an hour and then I got a text that she was all done. Walked over and saw my baby in the window all beautiful and clean. She is a bit of a baby with her nails being done but Melissa was a pro and worked with her so she wasn't as scared. She looks so happy and shiny after her bath and nails appointment. This is the new it spot for us! They also do cats which is fantastic! Check them out! read more

Melissa Michelle Grooming - Pepper was feeling so pretty and regal after her bath and nail trim! And look at the cute bandana that matches her collar! Love it! - Pet Groomers Near Me - San Leandro, California

So happy to have Melissa Michelle Grooming in the neighborhood! I reserved a full groom for one of my small dogs and a bath for the other. I could not be happier with how they turned out! Their nails are trimmed, coats are shining, they look amazing! Millie who needed the full groom came out wonderful, the face shape is close and clean, just how we like. Fox just had a bath but he looked so good I had to verify with Melissa that she didn't groom him. He just looked that good from a bath! Both dogs came out clean, they did not smell like soap, and most important, they were happy. Melissa's shop is cute and located right on MacArthur. Reserving online through the site was so easy and I loved the reminder texts about my appointments. I would give 10 Stars if I could! Reserve now, Melissa will make your dogs will look amazing! read more

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I brought my cat Binx to Melissa, she was super sweet, professional, and respectful of covid guidelines. The high quality of service for such a reasonable price was a great plus. My cat is normally very grouchy after the groomers and he has been in the sweetest mood since he's been home. Will definitely be back and recommending to all my friends. read more

Melissa Michelle Grooming - Pet Groomers Near Me - San Leandro, California

We have taken our dogs several times to Melissa Michelle Grooming. Our fur babies get very excited when we approach and can't wait to jump out of the car to greet her. Melissa is a fantastic communicator (very responsive via phone, text, etc.), she listens to her customers and is intuitive re what the dogs need, she is reasonably priced and does a super job on our rescue pit mix pups. I highly recommend Melissa Michelle Grooming!! read more

I was able to message this business same day and get my cat in as a walk-in to get his nails cut. What would take me hours to get done, Melissa did it in what it felt like less than 5 minutes. Amazing!!! I'll definitely be back! Thank you Melissa!!! read more

Melissa is so good with my little baby, getting her nails trimmed is not as scary as she thought it would be and super quick! She was done in what felt like less than 10 minutes. read more

Melissa Michelle Grooming - Luna - Pet Groomers Near Me - San Leandro, California

This is our 4th visit and 2nd bath with Melissa. I appreciate that Melissa is understanding of Booboos fear of the groomers. I feel like he is getting more comfortable. Melissa is super flexIble and has squeezed us in her busy day for a nail trim before too. read more

Melissa Michelle Grooming - I'm ready for Thanksgiving! Thank you Melissa! -Booboo - Pet Groomers Near Me - San Leandro, California

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My dog loves it here. She is always happy to see the folks who work here and always leaves happy.

I took my baby girl here and I am so happy with how well Melissa did and how flexible she was. I love how there are only a couple dogs at once, the cages are wooden and have a cozy bed inside. Even though it's a bit of a drive it was worth every penny. read more

Melissa Michelle Grooming - My baby looking so cute! - Pet Groomers Near Me - San Leandro, California

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I have a 1 yr old labradoodle who was super traumatized from her last grooming experience at another spot, but Melissa is a WONDER! Luna had a full groom for a medium dog (the works) and she was done in 1 hour and 45 mins. Not to mention, she had the groomers all to herself. It is worth every single dollar!! I will be booking Luna's next appointment right away. Thank you Melissa Michelle for doing an excellent job and making my furbaby comfortable and gorgeous:) read more

Melissa Michelle Grooming - Luna - Pet Groomers Near Me - San Leandro, California

So.. we had some miscommunication with my yorkie... the pricing was higher than expected upon pick up . I also did not like the adult size ponytail holder that was placed on my yorkie very small head And ponytail.I reached out to Melissa and she offered to cut the ponytail off and even out the coat to match and I declined .. since the kids love her ponytail. Hey fur was still a little wavy around the legs which i don't like and now that is growing out all over i really don't like how it looks like she has split ends all over the place... Melissa was nice but pricey and unfortunately I wasn't happy. But I think it was just miscommunication. read more

My housemate has been taking her rather difficult to groom Morkie to Melissa, and said this was the very best grooming experience he had ever had. He looked really super, including his face, which usually other groomers seemed to give up on as he can be quite the squirmer. My little Cavalier cross was in need of grooming and returned home after his appointment looking like a Prince. Highly recommend Melissa for a great grooming experience. read more

Wow wow these guys were fabulous!! Took my huge Sheppard and made him fancy looking again! Very friendly, very helpful and did beautiful work. I set up regular appointments here! Thank you you guys! read more

Melissa was quick to respond to voicemail. Easy to set up appointment and sent notification reminders. Great, convenient location and very nice salon. This was my puppies first groom at 20weeks and just wanted to have a wash, blow dry, nail trim and hygiene trim. She did an amazing job and my pup was in and done in 1 hour. I'd highly recommend her for your pets grooming service. We will definitely be going back. read more

Melissa Michelle Grooming - First groom - Pet Groomers Near Me - San Leandro, California

Brought my very fearful mini doodle who's 11 months for 1st time today (found her on next door app and she was taking new clients -win 4me). Melissa Michelle was great. Got an 8 am slot & out by 10. Callie was fearful of the clipper vac machine noise, so she patiently did a scissor cut. She was fearful of the shower head so she waited untill she was used to it. She was fearful of dryer so did the drying in the wash area and was Sooooo patient with her!!!! Took a long time bc she moved alot but she never felt rushed or impatient in her treatment of my gurl. Free bandana 4 cutness. Note: MacArthur is a very noisy street, so she did oblige when I asked if we could close the door bc even that noise is starling for my gurl. And I couldn't leave cus she was jumpy. So had to stay. Would totally come again. Happy customer= happy doodle. Thanks Melissa read more

I brought in my chiahuahua today for a nail trim with no appointment. You do not need an appointment for a nail trim, it's drop in! I love supporting local business instead of going to Petco. I really appreciate how gentle and kind they were to my senior dog. I will definitely come back next time. read more

I have a long haired black cat named Eero that hates being touched and brushed, as a result his coat became matted in places. I was worried about taking him to a groomer because he dislikes being touched so very much and thought I might have to drug him for grooming but Melissa was amazing! She said she would like to try grooming him without him being medicated which I really appreciated. I could tell that she really knew what she was doing. She handled Eero so gently and efficiently. He received a lion cut in about 30 min. Melissa herself was kind and welcoming! I am so glad to have a wonderful groomer here in San Leandro. read more

Melissa Michelle Grooming - Eero with a Lion cut. - Pet Groomers Near Me - San Leandro, California

Fantastic grooming! Absolutely immaculate, and fast. My dog has been getting regular haircuts for nine years all over the Bay Area. This is one of the best ever jobs. read more

Melissa Michelle Grooming - Melissa is amazing! The cut is immaculate. Probably the best groomer we've had in nine years. - Pet Groomers Near Me - San Leandro, California

Had my fluffy ragdoll cat groomed here. Every grooming place tells me they can't trim cat hair and can only do completely shave but Melissa did it amazingly! She did 7/8 of an inch so my cat is not completely shaved and still looks adorable. Will come back every summer!! read more

Melissa Michelle Grooming - Ragdoll cat groomed! - Pet Groomers Near Me - San Leandro, California

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I was in a jog with my 4 legged running partner, Maggie who was overdue to a nail trim. Decided to stop in with no appt and Melissa was awesome and accommodated us on the spot. 5 minutes later we were off. read more

My dog Ollie hates getting his nails done more than anything. Melissa cuts them quickly and get him out in a speedy manner. She is great!

Melissa is the best dog groomer my Lily has ever had. Melissa listens to what you want and follows through. She's the best!