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Melissa Michelle Grooming

4.7 (76 reviews)
Closed Closed
Updated 2 months ago

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Response time

30 minutes

Response rate

100%

Services - Melissa Michelle Grooming

Bath and groom only

Full grooming

Pet haircut

Melissa Michelle Grooming Photos

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Recommended Reviews - Melissa Michelle Grooming

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Reviews With Photos

Lady and Hailey, just came back from a beauty treatment.
Sherry C.

My dogs love Melissa! She always does a great job. I highly recommend her and the business. If you need a groomer give her a call.

Nail missing.
Joyce T.

1-26-24 We were so excited to finally come in for our dog's first appointment with Melissa after waiting three months for an appointment. Our Aussie has allergies which affect her skin, so was hoping the thera-clean would help with that. We dropped Gracie off at 12:15 and left her in Melissa's care. About 45 minutes later we received a call that "for some unknown reason" Gracie's nail had come completely off and they couldn't find it. She said that they could not stop the bleeding and told us she needed to go to an emergency vet right away." We quickly drove back to get her...her foot was wrapped so that we could not see the wound and she was still wet from a half bath. We took Gracie to the emergency vet who cleaned the wound and took care of it. The complete toenail was missing and by the time we got to the vet it had stopped bleeding. Gracie is still limping. We are astounded that Melissa did not even check to see that Gracie was OK, even after four days. We trusted Melissa to take care of our dog and her uncaring response to a dog she injured is just incomprehensible to us. I was not going to do a review but felt this was necessary. We will not be going back to her after our experience and the experience of other reviewers as well.

Chouchou happy pup after getting her nails did.
Lizelle M.

Michelle reached out to me and apologized for the mishap. Rescheduled our nail trim, received service and my chouchou is a happy pup. We will be back! Thank you.

I think I gave a review after my first visit to Melissa with my timid Coco (small dog). This place warrants a followup review because we have been back several times and she is warming up to Melissa and always comes out looking much cuter and more confident, like she "knows" she looks cute, lol. I love this spot because it is close to home, and it is like having a private salon session as there is usually only 1 dog there at a time. Melissa is very talented and great with the animals. This place is very popular so plan ahead as her calendar fills very quickly. I will continue going as long as there are openings!

Petunia is digging her new do.
Melanie K.

Yay!! A talented, kind, thorough groomer has opened shop in my neighborhood. My experience was A++ from start to finish. Melissa was responsive and worked with me to get an appointment with my crazy schedule. I brought my Himalayan rescue cat in, and she walked out with a PERFECT lion cut. Melissa let my son and I watch her perform her magic. Petunia, my naughty cat, was well behaved. The shop is spotless and cheery. The price was fair. The service was exceptional. We will absolutely be back.

Pepper was feeling so pretty and regal after her bath and nail trim! And look at the cute bandana that matches her collar! Love it!
Sarah G.

So great to have a local pet grooming shop in the neighborhood! No longer have to trek all the way to Castro Valley to get our babies looking the best! I used the website to schedule the appointment and got both a text and email reminder of my appointment which is great for a forgetful person like me. Prices were beyond reasonable and parking was perfect. Dropped my Pepper princess off and went and got a coffee next-door. Took about an hour and then I got a text that she was all done. Walked over and saw my baby in the window all beautiful and clean. She is a bit of a baby with her nails being done but Melissa was a pro and worked with her so she wasn't as scared. She looks so happy and shiny after her bath and nails appointment. This is the new it spot for us! They also do cats which is fantastic! Check them out!

Cathy D.

So happy to have Melissa Michelle Grooming in the neighborhood! I reserved a full groom for one of my small dogs and a bath for the other. I could not be happier with how they turned out! Their nails are trimmed, coats are shining, they look amazing! Millie who needed the full groom came out wonderful, the face shape is close and clean, just how we like. Fox just had a bath but he looked so good I had to verify with Melissa that she didn't groom him. He just looked that good from a bath! Both dogs came out clean, they did not smell like soap, and most important, they were happy. Melissa's shop is cute and located right on MacArthur. Reserving online through the site was so easy and I loved the reminder texts about my appointments. I would give 10 Stars if I could! Reserve now, Melissa will make your dogs will look amazing!

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3 months ago

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6 months ago

Business owner information

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Melissa M.

I love your girls so much.

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9 months ago

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1 year ago

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2 years ago

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Melissa M.

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1 year ago

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Melissa M.

I enjoy helping clients out. Even if I cannot do it myself.

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2 years ago

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3 years ago

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2 years ago

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3 years ago

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2 years ago

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Melissa M.

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2 years ago

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7 years ago

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5 years ago

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7 years ago

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Melissa M.

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7 years ago

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6 years ago

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Melissa M.

Thank you Jessica. He looks so happy and he was such a good boy.

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6 years ago

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4 years ago

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2 years ago

My dog loves it here. She is always happy to see the folks who work here and always leaves happy.

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5 years ago

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Melissa M.

She is so sweet and cute. Super easy!

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6 years ago

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6 years ago

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7 years ago

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Melissa M.

Thank you Elena. Daisy was a pleasure to work with.

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5 years ago

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6 years ago

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7 years ago

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7 years ago

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4 years ago

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Melissa M.

It was a joy seeing his transformation!

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4 years ago

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4 years ago

My dog Ollie hates getting his nails done more than anything. Melissa cuts them quickly and get him out in a speedy manner. She is great!

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7 years ago

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4 years ago

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7 years ago

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5 years ago

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5 years ago

Melissa is the best dog groomer my Lily has ever had. Melissa listens to what you want and follows through. She's the best!

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Ask the Community - Melissa Michelle Grooming

Are you a physical location only or are you also mobile?

Physical location only.

Do you groom matted puppies?

Yes, but if badly matted we will shave and start over.

3/28/22: Is this business open? It never appears to be from the outside.

Yes, Tuesday-Friday this week from 10am-3pm. Usually open Monday from 10am-3am, Tuesday-Saturday 8am-4pm. Sometimes later. Thank you, please text or stop by during hours of operation.

Do I need to make an appointment for cat nail trimming?

Do you include anal gland expression?

No, I leave that up to your vet.

View All 7 Questions

Review Highlights - Melissa Michelle Grooming

He has many difficulties with hairballs and the "ravages" of having long hair and combing is NOT an option...

Mentioned in 2 reviews

Read more highlights

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We love it at Claudia's! We've been bringing our doggie who's a 4yr old beagle to the San Leandro…read moreand Castro valley location since he was a puppy!! I'll be cross posting this review on their Castro valley location too. our beagle used to get so nervous going to the groomers but he's had no issues with having his grooming appointments with Claudia. We usually call ahead of time to see if drop off is okay, usually it is fine and they can take him right away. We usually take him for a routine grooming session and also when he gets into some naughty business and wants to rub himself in the grass in who knows what but it leaves him smelling very stinky!! No worries tho cuz Claudia gets him smelling so clean and brand new. We usually book a bath, ears, teeth cleaning, nails, trim excessive paw hair. Beagles are prone to ear issues so we always include the ears!! cost is affordable but honestly, finding the perfect place is PRICELESS to us. Our dog seems comfortable being here, and maybe secretly enjoys it because he doesn't get nervous during drop offs anymore LOL We love our doggo so much and love that we found a dog groomer who is reliable, trustworthy, honest, and so friendly to us and Sage our dog. We plan on returning for years to come.

Claudia and her team are great at what they do. Friendly down to earth staff with attention to…read moredetail. That deal with some tough clientele ( non cooperative animals ) at times and seem to smile through it all. Shout out to you guys and all the hard work.

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Very clean and friendly pet stays Our furry friend loves…read morethere and by the end of the day he is so worked out it took him 2 hours to recover from playing all day There's a dog care in every room monitoring the activity of dogs and they do enforce good behaviors and you can leave your dog at peace while you are at work or away

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Absolutely love A Cut Above Grooming. Kat is amazing every single time. My dog is always so…read morecomfortable around her, which says a lot since he's not usually that relaxed with new people. My puppy absolutely loves her. She has such a calm and gentle way about her and it really makes a difference. Not only is she great at what she does, but she's also just an incredibly kind and genuine person. The best part is they come to you, which makes the whole process so convenient. Highly recommend her to anyone looking for someone they can fully trust with their pup.

Been taking my dog here for years. Most of the time I was happy with outcome. I recently…read moreestablished a groomer to groom my dog everytime. My nervous doggie just loved the groomer Ashley. Sweet girl. One day I booked with Ashley and got to the shop and was told Ashley was sick so someone else did Munchies grooming. I took my dog home and was very disappointed. Just wasn't how my dog usually is groomed. I ended up calling and taking him back a few days later for Ashley to tidy up the cut. Fast forward to last month I made an appointment online on a Friday. When you book online it says REQUEST, WAITING for approval. I made the request on Friday for that Monday appointment. Well, I never heard back, never got a call, did not get a text , nothing. So Monday comes, I assume they couldn't honor my appointment. The shop calls me and tells me if I want to bring Munchie in, ever, I would need to pay for Mondays No show. I explained the situation how I did not get confirmation, no one called so I didn't think they could take him in. After going back and forth and this very rude female butting in to our conversation which they had me on speakerphone, I told the owner Nathan that I couldn't pay 120$ for the missed appointment plus another 140$ for a new appointment. I always tip 20$!!! Nathan tells me, well ok he will just charge me 60$ for Mondays appointment. I explain to him , what it says online when booking, it says request waiting on approval! It does not say confirmed! I have been a customer for years. I always tip. Nathan says no, Munchie cannot come back unless I pay the 60$. He said that I no showed a few times in the past. If that was the case, why was I never charged or this was never mentioned to me. And how can they just make up a No show price of $120? No one has ever said anything to me ever about a no show until this happened. I expected them to consider the thousands of dollars I have paid them over the years. And to consider that besides this incident that was not my fault, I have been a loyal customer! I take my dog to them once a month! Every month! But no, Nathan insisted either I pay for the missed appointment from that Monday or not to ever come back! I think that says a lot about them, and now that I have found MOBILE groomers who come to your home for same price and do a great job, I am happy this happened. Otherwise I would probably have stayed there giving them my money. All in all, Nathan does not value his customers, or this would have been handled differently. I am disappointed my dog means that little to them as a customer and my years of spending my money with them means nothing, but I am happy I moved on to this awesome mobile grooming! It is so nice, so convenient you know your dog is right outside in the van getting groomed. I don't have to wait around all day to see if A Cut Above Grooming is gonna have my dog 2 hours or 4 hours. The shop itself is not clean. There is usually dog poop on the ground outside, that stays there all day from when I drop my dog off, until I pick him up, the same poop is still there. Kinda lame considering there's 4 or 5 workers there sometimes.

Melissa Michelle Grooming - groomer - Updated May 2026

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