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    Eagle Mobile Pet Grooming

    4.6 (604 reviews)
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    Response time

    20 minutes

    Response rate

    100%

    Services - Eagle Mobile Pet Grooming

    Bath and groom only

    Full grooming

    Pet haircut

    Eagle Mobile Pet Grooming Photos

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    Reviews With Photos

    James B.

    Eagle Pet Grooming sent a groomer to my home unannounced to demand payment less than 48 hours after I raised a written complaint about the grooming service. I am disappointed to be writing this review because I had been a regular customer and had generally been happy with the convenience and quality. My dog has been groomed by Eagle Pet Grooming about seven times since February, and I had paid for all these prior services without issue. This week, my dog was groomed and, for the first time, received a sanitary trim that went far beyond what I expected or had ever seen from prior appointments. I had also requested bath only and was very specific not to cut my aussie's fur. The shaved area extended well beyond the private/sanitary area and visibly onto her backside and legs. I emailed Eagle the same evening and explained that I had specifically requested bathing only, and that there was now a large shaved circle around my dog's backside. Their response was dismissive. They replied that a sanitary trim or small butt-area shave is "a standard part of the bath package" and said that if I did not want it next time, I should let them know. They did not ask to see photos, did not offer to review whether the trim had gone too far, and did not make any meaningful effort to address the actual concern. Then, less than 48 hours later, while this complaint was still unresolved, the groomer showed up at my home unannounced and demanded payment. I immediately emailed Eagle and told them this was inappropriate and aggressive. I also told them not to come to my home again. On a phone call Nathalia expressed no concern or remorse for the invasion of my privacy at my home, and she simply stated that if I "didn't want to pay for their service, I shouldn't have booked it." Nathália followed up with an email focusing again on payment and stated they needed "trust, respect, and partnership" from clients. She asked me to make payment immediately and stated that the groomer was waiting for compensation.Missing again in this response was any concern that someone had come to my home unannounced to demand money from a repeat customer who had an open complaint. The grooming issue was disappointing, but the handling afterward was much worse. A customer's home should not be treated as a place to confront them over a disputed grooming bill, especially when the customer has already raised the issue in writing and has a history of paying for prior services. I will not use Eagle Pet Grooming again. I am happy to provide documentation of my payments in addition to these email screenshots of our correspondence.

    Wil L.

    We've been bringing our dog Laya to Esmaile for the past 5 years, and there's truly no one else we would trust with her care. Laya has anxiety, especially when it comes to grooming, but Esmaile is incredibly patient, gentle, and understanding every single time. He really takes his time to make sure she feels safe and comfortable, which means everything to us. After her grooming and bath, she came home looking amazing and smelling so fresh and clean! If you have a pet who needs a little extra care and compassion, I can't recommend Esmaile enough. He's been our go-to for years, and we wouldn't go anywhere else.

    Mariam T.

    They are actually a super nice and sweet staff. They will show up on a days notice and are truly wonderful. I am writing one star because unfortunately, my dog got caught up pretty bad today during a cut and I've never had this happen before. I'm not sure what to think of this, but I'm hopeful that eagle can make it right.

    Esmaile offered good care to my pup.
    Gemilyn R.

    Eagle mobile pet grooming was recommended to us by our friends. We have been shopping around for a groomer to do the first haircut with our 1+ year old pup. Esmaile was professional and efficient. Thank you

    Josephine C.

    Jose did amazing on my poodle mix :) He smelled so good for 1-2 weeks after! Also, he's very prone to ear infections especially after grooming but he's had no ear discomfort since his groom 3 weeks ago! Jose even provided a lil bow tie that we kept on for the last two weeks. Way too cute. Plus you can't beat the convenience of mobile groomers coming to you!

    Bruno's new look
    Vanessa L.

    First time using your service & Fernando did an amazing job!! I will be contacting you guys from now on, my boy Bruno was so happy and smelled so good We got the full service: bath, nail & hair trim

    Roxy's before and after ... mind you, she's 17!
    Adriana Y.

    My senior dog, Roxy, has puppy energy and is very squeamish about being groomed. She howls and makes the other dogs nervous so she was asked to find another groomer, respectfully. I happened to see the pink Eagle grooming van and decided to book an appointment. Roxy had never been groomed by a mobile groomer before so it was our first time. Our groomer, Suzy, was kind and patient from the very first meet. I feel so much better knowing that she is in good hands and steps away. Plus, Suzy is an artist! She has made Roxy look like a prize winning little floof! Roxy is a 17 YO Shih Tzu

    Eye swollen after grooming

    I'm really torn writing this because our first experience with this mobile groomer was amazing--our cat, Kewpie, came back happy and energetic. Unfortunately, our most recent visit (February 1) was the complete opposite. Kewpie returned extremely stressed, "off," and physically injured. His eye began swelling, and I discovered his paw was bleeding because his nails had been cut much too short. He was hyperventilating through the night, and after consulting several vets, we had to take him to the vet the next day. To their credit, the team followed up quickly the next day, apologized, and promised to cover the vet bill. However, it has now been months and the bill still hasn't been settled. We had to follow up with the team every month and they had an excuse related to insurance so they couldn't reimburse us. Even though the bill was very reasonable ($90), they have stopped responding. We truly appreciated their service initially, but the lack of accountability for an injury that occurred in their care is disappointing. Cat owners please be careful with this business.

    Freshly groomed!
    Allison C.

    Alexandre C is now my go-to groomer. Maggie has seen him twice now, and each time he really takes his time grooming her -- you can tell he genuinely cares about doing a great job. I always send inspiration photos before the appointment, and he consistently delivers exactly what I'm hoping for. Maggie leaves looking adorable every time -- she always gets a bandana, and this visit she even had the cutest little sticker on. It's such a thoughtful touch. What matters most to me is that I feel completely at ease leaving her with him. She's excited to see him when I drop her off, and it's clear he treats her so well. I would absolutely recommend Alexandre to anyone looking for a groomer they can trust.

    Our Belgian Shepard!!!
    Mae W.

    Manoel HernriquezNeto did an awesome job with our Belgian Shepard. He took his time and he was very good with her. Eagle pet grooming never disappoint. We will book with him again. Thank you for the awesome job!!! We give him a 10 star rating!!!

    Angee C.

    Edilso did an amazing job at getting the knots out of my papillons hair. The back of my pap's ears always get so matted and groomers usually have a hard time keeping him still long enough to get them all combed through, but Edilso did such an amazing job and the knots are finally gone!

    Mia O.

    Diece did a great job, my cat got his sanitary cut along with his lions cut, Diece was here early and finished in a timely manner, my cat was in good hands and was not stressed out and also my cat came back to me smelling really good

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    26 days ago

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    18 days ago

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    9 days ago

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    Eagle P.

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    21 days ago

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    5 months ago

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    Nathália B.

    Hello Josephine, thank you very much for your review!

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    1 month ago

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    3 months ago

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    9 days ago

    They showed up on time. Good communication and friendly. My dog looks and smells great! I'm happy and re-booked for 5 weeks!

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    Eagle P.

    Thanks so much we really appreciate it.

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    9 days ago

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    Eagle P.

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    1 month ago

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    3 months ago

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    Nathália B.

    Thank yoou Allison, we really appreciate it!!

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    2 months ago

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    Nathália B.

    Thank you Rona, we appreciate your review!!

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    7 days ago

    Thiago is great. He takes great care of our pets and they really like him. He's great at communicating if he's running early or late.

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    Nathália B.

    Thank you so much for your review!!!

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    2 months ago

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    5 days ago

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    17 days ago

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    Nathália B.

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    2 months ago

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    Nathália B.

    Thank you so much!!

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    18 days ago

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    Nathália B.

    Thank you Maybelline, it's so nice to hear that!

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    3 months ago

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    20 days ago

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    9 months ago

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    Nathália B.

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    28 days ago

    Great work. Quick response. Easy tos Cherie. Showed up on time. Not much more you can ask for.

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    5 months ago

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    Nathália B.

    Hello Lesley, thank you for your review!! Hope to see you soon

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    4 months ago

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    1 month ago

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    2 months ago

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    10 months ago

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    Nathália B.

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    2 months ago

    excellent work on my furr baby, she looks gorgeous the groomer was early and very nice

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    Nathália B.

    Thank you so much!

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    2 months ago

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    2 months ago

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    Nathália B.

    Thank you so much JoAnn.

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    6 months ago

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    Nathália B.

    Thank you so much Wade!! We appreciate it!

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    2 months ago

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    2 months ago

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    Eagle P.

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    7 months ago

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    Nathália B.

    Thank you Steve!

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    1 month ago

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    8 months ago

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    Ask the Community - Eagle Mobile Pet Grooming

    I'd like to pay by Zelle?

    They take Venmo, cash or check. I don't think they accept Zelle or PayPal

    Do you groom 17 year old dogs?

    Eagle has groomed our two senior poodles for years with no problems.

    What forms of payment do you accept...Cash, Credit Card, Venmo, Zelle, PayPal, etc.? I couldn't find it on the website but I might have missed it. Thank you.

    Hi there we accept, Cash, credit card, Venmo , zelle, cash app, check. Thanks so much.

    Do you groom cats?

    Yeah

    View All 9 Questions

    Review Highlights - Eagle Mobile Pet Grooming

    My groomer was Maycon (he goes by the name Michael) I specifically scheduled with Maycon because of his great reviews.

    Mentioned in 22 reviews

    Read more highlights

    Eagle Mobile Pet Grooming - groomer - Updated May 2026

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