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    Melex Detection

    4.8 (9 reviews)
    Closed 8:00 am - 4:00 pm

    Services - Melex Detection

    Plumbing inspection

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    1 year ago

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    Sean M.

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    Drains Plus - Top of the Line Pump Trucks to do the best job in Town.

    Drains Plus

    (13 reviews)

    I have used the services of this company before and it has always been less than what I expected…read more This week I called them out to help me analyze a plumbing issue that I had in the main sewer line under my house. The technician came out, did his analysis and went to work flushing my drain. He did do the job adequately. But, he was very clumsy and wrote me up a bill with issues. First, he took a panel off the side of my trailer home and stuck it on the other side of a 4 ft tall Cyclone Fence. He decided to climb over the fence to get into the backyard, and at some point in climbing over it he stepped on the panel and bent it. He didn't have the foresight to get it out of the way from where he was climbing over the fence. Then, when it came time to pay the bill he told me that it was $400 in total. I asked him to tell me what the charges were for and he replied $50 to do this $50 to do that and $250 to clean out the sewer line. He said the total was $400. I was not paying close enough attention to the fact that the totals he quoted me only added up to $350. So I handed him $400 in cash and he says "this is only $300." I said count it again he goes "oh yeah, there is there is 400 here." So he handed me the bill and I handed it back to him and said please write paid in full in cash and put your initials on it please. So what does he do? He writes the word "Paid" with an arrow pointing to the total of $400 at the bottom of the invoice. I was very specific in what I asked for and he either wasn't listening or didn't care enough to think it was important. When you pay cash for a service it is important to note that on the invoice when it is paid. As he went out the door I noticed the discrepancy in what he said the cost was and what the total was. It should have been $350 not $400. So he left just before I could grab him so I called the home office and told them about it and they said that he was incorrect and that the cost was not $250 but $300. In my view it really doesn't matter that they have increased their prices, the point is they charged me more than what they stated on the bill. That's very interesting because when I spoke with him as he handed me the bill he said the cost for cleaning out the drain was $250. He didn't stutter. So I guess what I would say to you dear reader is that these guys are not professional and their business practices are pretty questionable. If my guy had made that kind of mistake I would have returned the $50 to my Customer because that's what it said on the bill. I will definitely not be using their services again and I told them this. I recommend you don't use them either.

    We had an sewer line blockage to our septic tank on the weekend. I left a message late Sunday…read moreevening and got a call back early Monday. By Monday around 10 am the crew was on-site. They were able to resolve the problem quickly. The team that worked on the problem was very professional and considerate.

    Melex Detection - plumbing - Updated May 2026

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