Came out for quote same day I called. Finished the job the next day. Appreciated the efficiency and…read morecommunication.

I had a fantastic experience with this company. I called Rocky on a Sunday and he picked up right…read moreaway. After I texted him a photo of my puppy-damaged carpet, he promptly gave me a quote and a time he could come by during the week. Unfortunately, I forgot to get back to him, but Rocky reached out again when he was in town, which actually saved me money since he didn't have to drive all the way from Reno to Tahoe City. I wasn't home when he did the repair, but Rocky coordinated easily with my roommate and got everything fixed. My roommate said he was efficient and professional. I'm very happy with the service and would definitely recommend him!

Completely professional from start to finish…read more I have a large 2 story house with stairs that also needed carpeting. First off there were delays on my end. They stored the carpeting without charging a fee for taking so long. They could have justifiably increased the bid based on the lengthy delay. And they pulled out their carpentry tools and (and skills) to perform a major floor repair that involved replacing bad floor joists etc.. The construction job was done perfectly! And finally the carpeting required moving furniture, removing / reinstalling sliding closet doors, laying carpet in small or tight areas and butting up against tile and hardwood floors. They even wrapped the leftover rolls in plastic and placed up on a difficult to reach high shelf in the garage. Everyone was very pleasant and patient. There were no unpleasant surprises which is unusual for such a large job.

I went to Quality Carpets for binding and serging of a carpet remnant. I was very impressed by…read moretheir work and especially by Carol, who ensured that the quality of the work was up to her high standards. You don't see that kind of care so much nowadays. My experience with Quality Carpets is that they take their name seriously and provide real value for the money! Andrew D.

I did my due diligence. Got 7 bids from area flooring installers to install Luxury Vinyl Plank in…read moreour entire home except for bathrooms and stairs. Mike stood out among the best. He was a good fit for us. Not the least expensive or highest. His demeanor was friendly, professional and he exuded confidence. He was trustworthy off the bat. He was able to fit us in when requested and within his very busy schedule. Knowing my house would be in shambles for 5-8 days was a bit nerve wracking but I put my trust in him and his crew that things would be done well and on time. They did not disappoint. They always arrived bright and early and left after about 6-7 hrs of work. This is hard work!!! Demo of carpet, linoleum and tile was done quickly and clean up swift. Mike, Chad, Garret and James have worked together for years. They are a great team and a well oiled machine. Whenever I had a question they were able to answer easily. Very polite and respectful men. They had another job starting the following week and worked thru the weekend to finish ours. We didn't mind and were happy to be done sooner than expected and it did take a full 8 days. My husband and I weren't too inconvenienced and didn't need to move out of our bedroom as they finished it last and in one day. We love our new floors and baseboards!! I will be referring Mike and All Floors to all.

All Floors did an amazing job! We decided to replace the laminate and carpet in our home with LVP…read more Mike was very responsive and quickly came out to measure and provide an estimate. He also helped me pick the best flooring for my needs and provided valuable insight into long term wear and tear of various materials. On our install days, the crew arrived on time, were polite and did an outstanding job with the install. James, Garrett and Chad were great to work with and they were even amazing with my 2 Great Danes (who took any opportunity they could find to sneak in and check out the progress). My floors look so amazing and I would definitely recommend. Word of mouth spreads fast and these guys are busy so if you're looking for new floors in your home or business get on their schedule ASAP!

So I decided to use a local company to replace carpet in my entire house with LVP flooring. This…read moreunfortunately turned into a huge mistake. They were told specifically in writing to include removing front tile in the front entrance as part of the estimate. Job was completed without removing the tile. Was told that they made a mistake and did not include it and would remove it for an additional $2,000.00. Buyer Beware! In response to Frankful flooring reply: you informed me you could credit $200 for shipping and my cost was over $2,000.00. I was just trying to simplify it for purposes of the review. I hope you learn accuracy is important and I hope other potential customers look elsewhere.

We recently upgraded the old flooring to luxury vinyl. When requesting information on next…read moreneighborhood page, owner Chuck responded, offering a Saturday appointment. I got a couple of bids and decided not to go with the big box store, we wanted to work with a locally owned business. Chuck came out and measured, we discussed the flooring options and his team did a wonderful job. They showed up on time (usually a little earlier which was great); ran into one unforeseen hiccup of hardwood under the lament, but the team worked with it. Finished the job on time and we are loving the new floors! Wish we had done this before moving into this house. Thanks Chuck & team!

Family run business that does a professional job in every way. Cleaned tile and painted my grout…read morelines. Tile looks like new. I'd hire them again with confidence. They care about their quality of work and it shows.

Omar is knowledgeable, experienced and informative. His crew is very polite and conscientious too…read more The job of sealing all of the tile, grout and countertops in my newly built house was completed to perfection and a day earlier than quoted (1 day vs. 2). Everyone at Platinum communicated with me extremely well. I knew just what to expect and there were no surprises. My stone and tile looked perfect when they were done. I couldn't be happier I chose Platinum Tile & Stone Care.

My partner and I were greeted, and although we did not have an appointment when first coming in,…read morethe people present made sure we were helped. Jimmy helped us navigate this new world of carpet and vinyl flooring, and offered lots of helpful tips related to durability, warranty, and upkeep. He offered options that considered all these things in mind. Ultimately we decided on a higher value carpet, which we are still waiting for our quote but are very hopeful about this process. Jimmy has been really nice to work with and we look forward to moving forward in this process

Juan & his son were the workers who installed padding & carpet in the living/dinning room area + a…read morecloset. I'm retired now, however, I did some apt maintenance during my working life. I noticed right off Juan's tool box was a big vintage all metal which told me this guy has been doing maintenance for a long time & is quite likely experienced. Turns out Juan has been employed by Flooring Solutions for 20 years. My apt is likely considered "small potatoes", it required 12' x 16' square feet of padding & carpet PLUS the job required two transitions - New Carpet to Linoleum & New Carpet to Old Carpet in the bedroom. Small jobs like my apt often get the inexperienced workers, not so with Flooring Solutions. Lucky MEeee, to get an experienced lead man who went about his work in a professional business like & efficient manner - no wasted motions. Carpet was snugged up into every corner & along the walls - no exceptions. The transition between the new carpet & the old carpet in the bedroom was melded together as though it was one piece of carpet. The rubber transition bar between the new carpet & linoleum in the hallway was installed, RIGHT. Flooring Solutions is the business that did the big commercial job of installing new padding & carpet in the building where I live, 3 floor, 3 hallways, each 370' + 3 flights of stairs at both ends of the building + common areas on the ground floor. Flooring Solutions did the same professional job of installing carpet in my "small potatoes" apt as they did on the big commercial job in our building. I'm supremely pleased with the work done in my apt & highly recommend Flooring Solutions for your flooring needs.

We choose Quality Floors 4 Less because of the number of very positive reviews on yelp. I had been…read moreputting off redoing my floors for years because I have a staircase & loft that had the carpet wrapped around a "curb" around the loft. The stairs also had the carpet wrapped around the sides. Everyone else that I had spoken to about the floors either wasn't willing to fix that or only wanted to replace it with carpet which I wanted to eliminate. Sergey showed up on time, was very professional & very accommodating. With everything I showed him that others didn't want to touch his response was "we can do that!" Others wanted me to do a bunch of prep myself so I would have had to find & hire someone else to do it. Mark (the installer) was amazing! He let us know he would be coming by a couple days ahead to see what the job looked like. He was super efficient & obviously knows what he is doing. Watching him work makes you realize how skilled he is at his job. He was nice, always professional & communicated really well. Mark had to use his creative ability to do the stairs & loft in a way that worked & looked great! He is definitely the guy you would want to do your floors. I couldn't have asked for a better installer! Highly recommended!

Great products, service and reasonable prices. The installation went quickly and was uninterrupted…read more Ivan, Dennis, and Misha are real professionals. I highly recommend.

I stopped into the store to get some hardwood flooring replaced. The owners weren't there, but had…read morea pleasant man there taking care of the store. I chose some flooring I liked and the gentleman took my name and number so the owner could contact me the next day. The next day the owner, Craig, called me. I told him I needed some hardwood flooring in my house replaced and I would like to get an estimate. He told me he would call me back later to set up a time to come to my home to do the estimate. I never heard from him again. If he didn't want my business he could have been honest and said so, but he didn't. Very unprofessional. I recommend avoiding this business.

I cannot say enough good things about doing business with Theresa and Craig. They are everything…read moregreat about buying local. Very knowledgeable, reasonably priced and ON IT! Always promptly answered phone calls and e-mails, and even showed up to check on their installers to make sure the job was going smoothly. Save yourself the headaches and let these two experts handle everything for you. I can't wait to do business with them again!