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    RD Carpet Repair

    4.8 (51 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 1 month ago

    Services - RD Carpet Repair

    Carpet binding

    Carpet installation

    Carpet removal

    5 More Services

    Carpet repair

    Carpet restoration

    Floor installation

    Floor repair

    Floor restoration

    RD Carpet Repair Photos

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    Recommended Reviews - RD Carpet Repair

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    Reviews With Photos

    Our front yard filled with garbage from his work. Sharp and shattered wood, tacks, foam.
    Millie G.

    Rocky is the owner and person who completed the service in our home We were surprised with the quality of work after all these positive reviews We tried to talk to him half way through he had finished because we noticed the quality and he just kept repeating "its fine" and thats how it is. The thing is out of all his work- some was done well and clean which showed us it could be done. It just wasnt done consistently The time estimated ended up being about double. Which i understand its an estimate but for people who have work and a baby to schedule around it was really tough when he showed up an hour early and then instead of being done in 2 hours was done in a little over 4. Another big issue we had was how he left our home after he was "done" we found several tacks in our carpet in the main areas, material cuttings scattered, and right outside our front door it looked like he just dumped the garage on our front yard. He was told and saw that we had a crawling baby and two dogs but even if we didnt I cannot imagine that a professional would leave that dangerous material left over after any job. Or at least without saying hey i couldnt pick it all up or warning there may be extra stuff. We had agreed on a material's color and style and then after he was done he mentioned in passing that he switched it for an upstairs room because of the flooring. Again, i understand this may have needed to happen but we would have appreciated being told before he made the choice of the different color and style We are very disappointed with the quality of work and he was not the cheapest by any means. When we continued to express that the quality isnt what he expected his final response was that if it causes any issues that he will come back. But the "look" wasnt an issue. We are not just concerned about it looking tacky and done incorrectly but also what the repercussions of it being incorrectly can be such as stuff getting stuck there, inability to clean properly, The danger it poses for our baby and dogs, etc. He was very pleasant and seemed both professional and thorough when he came out to quote us.

    Kristen B.

    I found Rocky here on Yelp. After seeing all the 5 star reviews I thought he'd be worth a shot for a carpet stretching project I needed done. His website mentions a special - $80 for 2 rooms of carpet stretching! I only needed 1 room and a hallway. I contacted him via phone and text. Neither way was particularly easy to communicate. He didn't specify if I needed to move my furniture or not, and when I asked him in advance he said I could move it all, or wait for him to arrive so he could tell me what needed moved. I decided to move the easy stuff and wait on the hard stuff. On the day of the appt, he texted me 2 hours early saying he was already on his way. I wasn't home yet! Told him to come at his appointment time when I would be home. He arrived with no mask and no booties. He didn't even mention being vaccinated. I have a newborn and this made me very uncomfortable. Also thought it was weird that a carpet specialist wouldn't have booties to keep the carpet clean. He checked out the room and hallway; said it would be $160. Wtf? I mentioned the special on his website and he wasn't familiar. Not familiar with your own website? We worked out a deal for $100 even. He said the whole room needed to be empty for the project. Well crap, I'm a lady and my husband was at work. Rocky didn't offer to help. I had to have my dad and brother come over. Thankfully, they live nearby and we're free. If they weren't available, Rocky was going to come back the next day. What? Ok, so now that the pricing is set and the furniture is moved, he can get to work. Wait, no. He didn't have the necessary supplies. Had to run back to his shop. Again, what? Why don't you keep it in your work truck? Waited 2 hours for his return. He finally showed up and did the job, which only took about an hour, yet 4 hours of my day went down the drain due to his lack of moving help, planning and communication. Sure, my carpet looks better now, but it almost wasn't worth the hassle and uncomfortable interaction. I would not hire him again.

    After (I can't visually tell where the patch is)
    John B.

    Amazing! We are moving, and we were going to leave a 5"x16" gnarly burn in our carpet. Our landlords would have definitely charged us an arm and a leg for a whole new room of carpet. We called Rocky to get a quote for a new carpet so we didn't get too scrooged by our landlords, but Rocky proposed the idea to splice some of the exact carpet from the corner of our closet, and place very similar replacement carpeting in the closet. By using the exact carpet in the main space of the room, I literally cannot tell where the burn was, and the replacement carpet in the closet looks almost as seamless. He was also flexible with scheduling. And was more affordable than any other carpet company I've worked with. A 5-star service if there ever was one.

    This is the new carpet and flooring in the kitchen. I absolutely love it!
    Sherry O.

    RD Carpet repair does an excellent job on all our properties. They respond quickly and do a beautiful job. I trust them 100% and highly recommend them.

    New carpet & padding

    Rocky was quick to respond to my text inquiry. He came the same day to see the carpet and gave me the pricing. The next day he came in the morning, removed the old carpet & pad, did a concrete treatment to get rid of the strong dog urine smell in the room and installed the new carpet. He did an excellent job! Highly recommend

    Before
    JoAnn T.

    After the movers came for our furniture, we discovered the installers who had put in our carpet had cut corners and not moved an armoire so we had a big patch of old carpet in the corner of the room. Just when we're putting our house up for sale and moving out of state! My husband contacted Rocky who came out the next morning to fix it. He's a true artist with his ability to seamlessly patch in the replacement piece. Such a relief, and reasonably priced, too.

    Before

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    1 month ago

    Business owner information

    Photo of Rocky D.

    Rocky D.

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    2 months ago

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    Rocky D.

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    14 days ago

    Came out for quote same day I called. Finished the job the next day. Appreciated the efficiency and communication.

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    Photo of Rocky D.

    Rocky D.

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    2 months ago

    Very prompt response. Fair pricing and quality work. We have used him twice for carpet repair and would do so in the future

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    6 months ago

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    Rocky D.

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    5 months ago

    Responded quickly to request and repaired same day. The price was also very good and service was amazing.

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    Rocky D.

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    1 year ago

    Very professional, punctual team that did the work wonderfully and at a fair price. Same day estimate and repair.

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    6 years ago

    They offer good and affordable service. I was happy to see carpets repaired fairly quick.

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    8 years ago

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    7 years ago

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    8 years ago

    Excellent work. Did everything very well very knowledgeable wonderful to work with no drama great results.

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    7 years ago

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    Page 1 of 2

    Ask the Community - RD Carpet Repair

    What would be the cost of having a doorway carpet fixed? My sister in law's dogs did a number in one of our bedroom's carpet entry way.

    $125

    Don’t See Your Question? Ask Away!

    Review Highlights - RD Carpet Repair

    I wasn't home when he did the repair, but Rocky coordinated easily with my roommate and got everything fixed.

    Mentioned in 40 reviews

    Read more highlights

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    Best Hardwood Flooring & Tile

    Best Hardwood Flooring & Tile

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    They go above and beyond for Their clients .they did a beautiful job and showed up when they…read moresaid they would .I highly recommend Them . I have used them 2 times and both have been quality work . Flooring and kitchen

    I recently Purchased a Home in Sparks Nevada which had been Abandoned for over a Year ! Needless to…read moresay I had to Remove the Filthy Carpet throughout !! I am So Lucky to have found "Best Hardwood Flooring" since it is Actually 'THE BEST' !! My First Encounter in this Large Store was with Diana. I asked her about their Selection of Hardwood Flooring and she immediately took me to one of their Best Products, 'California Classics Hardwood' ! I was throughly Impressed since my Last Home had this product in it and I Loved It ! They have a Beautiful Color selection and My Choice was Easy ! Diana knew Exactly what to do and was extremely informative ! Before too long Cesar was at my New Home measuring all the areas with extreme accuracy. I was informed of the amount of flooring needed and given a more than Reasonable Price. Once I agreed and gave them a deposit they had my New Flooring Ordered. Miguel and His Associate were next to deliver my stunning flooring so that it would acclimate to the temperature in my home and the color was Perfect. Finally, I had the Pleasure of Meeting Mario and another Young gentleman who were there to begin the process of ripping out the old dirty carpet, remove some travertine, prep the floor and then lay the new Wood flooring. Each and every piece of wood was laid with care and the Edges meeting the Travertine were Seamless ! I cannot Say enough Good Things about this Fantastic Flooring Company and Everyone there ! I also had the pleasure of meeting Rosa and Jessica who work at the front desk with Diana. The three of them are all so Helpful, Kind, Knowledgeable and Courteous. You Have to Check out this Amazing Flooring Store, I'm absolutely Sure you will find exactly what you are looking for, Tile, Granite, Carpet and more !

    GCO Carpet Outlet - untitled

    GCO Carpet Outlet

    (63 reviews)

    South Reno

    I recommend this company for your carpet purchase. Throughout the entire process, Stacy and her…read moreteam were nothing but professional, knowledgeable and courteous. I had just painted my walls and baseboards and was highly concerned these would be damaged during the installation. Of course, there are no guarantees that unintentional damage might occur. Stacy has worked with Profix Services for over 20 years and had nothing but good things to say about the owner Carlos Hernandez who did the installation. Carlos was also knowledgeable, professional and courteous. After the installation, not one ding or scuff to be noted. My home looks beautiful with new carpet! Thank you GCO Flooring Outlet and Profix Services!!

    I came in to GCO Flooring Outlet in Reno to look for carpet for my new home. After working with…read moreOwner Stacy, I decided I wanted to create an oversized rug for my living room and runners for the entry and kitchen. I didn't know this could be created? This truly was fantastic experience and I enjoyed working with Stacy. There were so many choices and she gave me so many ideas. I am still trying to decide what I will do for my new home. I may hire their designer to come out and give me some styling ideas and bring out samples. I felt the value and pricing were very fair. The outlet is very large and really nice and clean. Working with Stacy was a dream. She cares about her customers and is so lovely to work with. This has been a 5 Star Customer Service experience working with Stacy and GCO flooring and Carpet Outlet in Reno. I can't wait to see what I choose. I will add to my review in the near future. Design decisions take time. Julie A

    Full Circle Flooring Abbey Carpet & Design Center - Front Entrance

    Full Circle Flooring Abbey Carpet & Design Center

    (49 reviews)

    South Reno

    This company is the best. They are so friendly and efficient. Our installer was so efficient and…read morepleasant. Quality is exceptional and they are so far in price. HIGHLY RECOMMEND

    Our floors turned out great, but it was kind of a mixed bag of an experience…read more THE GOOD: The flooring selection process: Cory was friendly and helpful and I got what I needed at the show room in under 30 mins. The measure: the turnaround time between my show room visit and the in-home measure was extremely fast. Jason also sent us the quote really quickly. The installation: we got both carpet and hard flooring. Brian (hard floors) gets a 5 star. Work quality was amazing, and he meticulously cleaned up after himself every day so there wasn't a speckle of dust left behind the whole time he was here. He got the work done faster than anticipated and instead of cutting out early every day, he just kept going. Steve (carpet) was also great. He found a defect in our carpet and could've taken the easy route and installed it without saying anything, but he made sure we knew about it and had a say in the matter. Once the new carpet arrived, he got the work done really quickly. THE NOT-SO-GOOD: The scheduling: we were scheduled for demolition the day after thanksgiving but had a no-call no-show. We couldn't get that resolved for a few days because they were closed longer than usual due to the holiday. It would've helped if someone called to confirm the appointment before everyone went out of office. No explanation was given, so no idea what happened. The demolition: Jason rescheduled the demo asap, but the crew didn't vacuum or do any meaningful cleanup. In fact, the installers were surprised at the mess they left behind. Also, we were supposed to paint our floors with Kilz in between the demo and installation but the demo guys already put down carpet tacks, so we had to spend time removing those ourselves so that we can paint. There were lots of loose nails and debris on the floor from the demo so it was not an easy job. The lack of attention to details caused some non-value-add work for everyone. The flooring: it doesn't seem like Full Circle does a QA check on their materials before sending it out to the work site. We were surprised that no one caught the defect in our carpet until Steve was about to install it. This caused a delay in our timeline, which is a pretty big inconvenience when you have to temporarily vacate your home to accommodate the demo/installation. We had other contractors lined up, which also had to be rescheduled. Also, the spare nosing they ordered for Brian was broken. Thankfully, he was meticulous enough that he didn't need them, but there was no margin for error. Imagine the added delay if that wasn't the case... In the end, our floors did end up looking really great so Full Circle gets a 4 star. The hassle we experienced might cause us to consider other contractors in the future, though.

    RD Carpet Repair - carpetinstallation - Updated May 2026

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