They offered a FREE estimate, theb they came out and charged a $99 diagnostic fee before they sent…read moretheir estimate that was 4X higher than everyone else. Avoid at all costs!!!! They will screw you!!!

Summers repeatedly parks right in front of the stop sign on my dead end road. Making it impossible…read moreto pass around them without going into neighbors yard. Also lucky nobody tried pulling onto the street while I tried fitting my truck around them. There was available parking on the main road right in front of them with a walkway to the house they were working on. I said something to the guy and he just shrugged it off and said I had room. It is illegal to park in front of a stop sign. Summers employees are rude and have no regard for anyone but themselves.

Completely unprofessional company and I'll never be doing business with them again. We originally…read morecalled them out to clean out the sewer line and they were swearing and cussing the entire time and at the end of it they did not get the job done and they ended up dropping our sewer cleanout plug into the pipe. They LIED saying they'd be unable to fish out the cap, forced us to pay for the cost of a backhoe that was completely unnecessary, destroyed the yard, and spent three hours fishing out the cap. We're stuck with a paent for over a thousand dollars for a job they did nothing to complete. I'm completely disgusted with all involved especially their plumber Bart Cantrell and their owner Seth. Never use this company. Seth threatened to put a lein on the house if we don't pay for the backhoe that was unneeded. No real work was done. They should've stuck to what they know (HVAC) instead of hiring 3rd party unprofessional bums off the side of the road to claim they can do plumbing too.

I had a guy come out to fix our blower. He said that there was no way to fix it & I needed a whole…read morenew $10,000 system. Had two other companies come out and quoted at $300-$500. Ended up getting it fixed from another company for $299.

There needs to be a 0 star option for this company. They SUCK at communicating and never answer i…read morehave called 8 times in the past 3 days and left voicemails as well they have came 2-3 times and the washer is still not fixed and they do not communicate about what they are doing to your appliances

So this place is a joke I tipped 40.00 total after I paid bill in cash, have receipt to prove it…read moreand then send me a message saying I owe when i have receipt paid in full cash... their technicians are trying to push appliances on customers after they come and say no cant be fixed but tell us and send a bunch of text about how they have new ones we can buy! I feel like I was scammed!! Buyer beware! If there was a 0 I would give it in review but not option.

Our a/c suddenly stopped working Friday late afternoon in the middle of the heat wave. After…read moresuffering through a weekend we called Alpha Air on Monday morning based on the good reviews and that he was local. We were very pleased by Brad's professional and courteous immediate response. He came within two hours. He diagnosed the broken part, replaced it, and charged us a reasonable fee. I asked him about the one negative reviewer and he explained how that review has been re-submitted each year for five years and sometimes under a different name. It was in a distant city, he did it as a favor, and there wasn't anything he could have done to please that customer. I trust Brad on that one. Don't hesitate to call on Alpha Air and I am confident you will be pleased.

Excellent service. Quick response and very helpful and friendly Tech. (Andy)…read moreCalled on Memorial Day and they arrived within the hour. Fixed my problem and the cost was minimal.

Excellent service knowledgeable quick and easy. Work was professional and above and beyond. Plus…read morecost was $25 bucks lower than the other company who didn't fix the issue. I definitely recommend

2 awesome guys came out to my house yesterday and fixed my baseboard heaters. They showed up with…read moremasks on and were extremely careful! They were also super nice and caring, and really helpful! I didn't catch their names, but I would thank them over and over again. They explained in detail what went wrong and exactly how to prevent it from happening again. So thankful for them!

The staff here is great. They have all been around the plumbing and heating business long enough…read moreto know more than most sales people. They are helpful and courteous. They sell name brand fixtures.

From the owner: Call for all your plumbing needsread more

Jason put in an AC & Furnace for me. Was very pleased with work and price. Will not hesitate to…read morecall them again.

Griffin Hall from Good Guys HVAC, during a previous repair, noticed a dangerous issue with the main…read moregas line to my furnace. He observed there was a lot of offset tension on the gas line connection to the furnace due its improper installation when the furnace was originally installed. He used a flexible gas line connector to alleviate the issue (see photo) and was very meticulous to ensure the new pipe had no leaks. Furthermore, he applied additional stabilizers to ensure the pipe was properly secured. I certainly appreciate his attention to detail and his outstanding professionalism to make my furnace safer and more efficient. Griffin Halls demonstrated superior skills and willingness to go the extra distance to help his customers brings great credit upon himself and the Good Guys HVAC company. Others would do well to emulate his attitude. There is no doubt who I will call in the future for HVAC service.

Mr Simpson returned my call in a weekend, diagnosed the problem and has us fixed Monday before Noon…read moreat a very reasonable rate.

We wouldn't let anyone else work on our heating or a/c. If it can be repaired, Rich will repair it…read moreand he will tell you the truth in addition to knowing all anyone needs to know about the subject, based on many years experience. We had a well-known company come in to check out one of our a/c units. My father who was 92 at the time and knew a lot about these things, suggested it might be the capacitor. The guy said "no, you need a whole new unit" and priced it at $2700 and said it would last a few years. I deferred him and called a friend whose brother was a commercial heating and a/c man who found it was the capacitor and replaced it for $131.00. That was a blessing but he doesn't do residential so we were in a quandary. I turned in the other company to Angie's List and told all my clients what they'd done. Then we met Rich Simpson and have never looked back. He could easily have told us some story when our compressor went out but he just found the problem and sorted it in no time at low expense. He also helped a client whose husband was dying of cancer and was told by someone she called in she needed a new water heater and her system totally needed updating and it was going to be a few Thousand!!!!!! She was in a panic and not used to dealing with these things. I told her to call Rich and she didn't need to change anything; it just needed a small repair. If you want to be handled with integrity, call Rich. All the others that I know of, supplement their paychecks by selling you components or VERY expensive equipment you may or may not need and many of us wouldn't be the wiser. Long may Rich live and remain in business!!!!!!!!!