If I could give it negative stars I would. The pharmacists there LOVE to "play doctor", and decide what they are going to fill, and when they are going to fill it. Yesterday, I had a particularly upsetting time dealing with Rob, one of the head pharmacist there. I had an older prescription that was called in in October... however, I am disabled, and I cannot legally drive due to my condition, so I filled a new prescription for the same medication at a closer pharmacy. Well yesterday, I sent a reminder to fill it when they can (it was a bit too early to fill, so I knew that it wouldn't be filled yesterday), since I was able to secure a ride to the pharmacy whenever it is ready. Well, I got a call from Rob saying that he deleted my prescriptions from the system since "they were old" and "the Dr needs to call in a new one". The prescriptions are from late October, not even three months old. Keep in mind that these prescriptions are prescribed specifically for my seizures, and I have to wait to see a new neurologist to continue these medications, so I can't necessarily call my doctor to get a "new prescription". This reason (is just one of MANY reasons), is why I will be taking my business elsewhere. If you want to play pretend and act like you're a Dr, then go to a nursing school, and get a degree in that field. Don't go and power trip on disabled patients to stroke your ego, and ruin their medical care by toying with their medications because you feel like it. I hope you're reading this, Rob, and I hope that you feel very proud of yourself. You still have time to revoke your decision. I called back, and I spoke with Jacob, and he said that they usually only delete prescriptions from the system if/when they speak with the doctor and they ask to delete the prescription, however, Jacob said it there was no notes indicating that there was a conversation with the Doctor, nor any reason listed why it was deleted from the system. Also, just as a side note, I have had older prescriptions filled months later from that same pharmacy with NO issues, so why NOW?! What is the problem here??
Remember Rob, you have created a toxic environment, not only for your "patients", but from what I have heard, for your staff as well. read more