I had a great experience with everyone at svs. I was very please with how the doctor answered my questions and explained everything to me. She was very courteous and polite to me. She showed how much she loves her job and wanted me to have the best vision I can have. The staff that helped me find my frames were wonderful. I had to go with what my insurance covered this time and was shown some very beautiful frames. I was so happy that I didn't have to pick them out alone. The lady that was helping me made sure the frames were the right size for my trifocal lenses and was very informative as well. She even showed me another pair of the same glasses in another color. I had choices! She did tell me about the polycarbonate lenses and I was so happy to have lighter lenses since my prescription almost doubled. I left a very happy girl! The store was very clean, neat and orderly and the staff were smiling and greeting each person as they walked thru the door. It was a great experience! read more

The staff was welcoming and friendly, but maintained a safe social distance. They were very conscientious about wiping everything down and sanitizing. The service was quick and thorough and the sale was very easy. They were very knowledgeable about my insurance, and they helped me find frames that I really like. I have been coming here for years, and I particularly like that there is not a big turnover in employees. Each year, I am happy to see people that I worked with in previous years. The service is always great, and I have always been very pleased with the glasses I receive. So, I will be back again next year. read more

My husband and I just returned for our annual visit. I am continually amazed at the new selection of frames, which are on trend and very desirable. My difficulty is choosing only one or two! We schedule our appointment for a day when Cathy will be working, as she is completely amazing. She knows exactly what we will like and makes the process smooth and efficient. Cathy is the epitome of customer service, the consummate professional, and has a very cheerful disposition. This was our first examination by Dr. Taylor. She is very professional, adept, friendly and thorough. We can't wait to pick up our new glasses! read more

I have been going to svs monroe for about 4 years now an the service is wonderful everyone up front is so nice an helpful i love dealing with them. But i was going to go somewhere else because of the Doctor, very rude an unprofessional. I could not get an appointment till late January everywhere else so i made the appointment an hoped for the best. when I got there I didnt wait long an was taken back by a very nice young lady then came to realize she was the new Doc I was so happy she was very friendly an knowledgeable. I also found out the other Doctor is no longer there thankfully read more

I was treated with respect, and the whole experience was overall quick painless and fast. The eye exam was only a few minutes long. The doctor explained what kind of glasses I was going to need, and answered all the questions that I had at the time. When picking out my frames I asked for a suggestion and was able to find the frames I liked within a matter of looking at two sets. The glasses came in when I needed them and fit very well. The service and kindness of everyone there was amazing, anyone looking for glasses or just a eye exam SVS is the place to go! read more

I would recommend Karen , she is the best person there to have help you. We had a appointment there yesterday and was running behind , I called and told her we were going to be late, I got there 20 minutes late and she made sure we were seen by the eye doctor, because he doesn't anyone that is late past 5 minutes. I have been going to SVS since they opened due to our insurance with my employer. Have had past issues but since I have been dealing with Karen everything goes smoothly. great person and she get the job done for me and my family. read more

My daughter hasn't had good experiences with eye doctors so has a lot of anxiety with going to see one. Dr. Irwin was so understanding and patient with her. He talked her through every step and made sure she understood what was going to be done and felt comfortable. He even tried to keep my 7 month old entertained during the exam so my daughter could sit on my lap. I was so impressed and blown away. I would definitely recommend to anyone needing eye care. The staff are so positive and upbeat. The atmosphere is great. read more

I haven't been to an eye doctor in over a decade...due to a crippling fear of all kinds of doctors. But, some recent changes in my life have caused a burst in confidence, so I went in just to have a routine exam. My eyes haven't changed, but the fact that I was able to go made me ecstatic. I even scheduled the appointment myself. Lol. That all being said...the facility was super nice and clean and everyone was great, professional, and kind. Highly recommend. read more

I was taken right back for my eye exam less than 5 minutes after I arrived for my appointment. Every single person at this office was friendly, attentive, actually happy to see and help you. Exam room was very clean and comfortable. They have plenty options of frames to choose from and well priced. I was told 7-10 business days for my glasses to arrive, however they arrived in 4 business days. I will definitely return next year for my next exam! read more

I was very pleased with all the staff at SVS Vision, From the eye exam to picking out glasses everyone was helpful and very nice. I honestly have to say that this was the first time I have actually enjoyed getting my glasses. Bye the way, this was my first time going to SVS, and getting my new glasses in about a week was amazing!! I highly recommend SVS Vision to anyone looking for a place to get eye care. Theresa R. read more

From my entering the store to my exiting I was greeted and treated with a great degree of professionalism. I felt very comfortable and at ease while receiving my eye exam. The Dr. took the time to explain what he was checking my eye's for and helped me better understand the condition of my eye's. I really appreciated this because it made me feel as though I could actually do something to help preserve the longevity of my eyesight. Thanks SVS! read more

Wanted to thank the staff for being so nice & accommodating today. They were on their game from start to finish, I was even impressed how they had it set up with the Covid restrictions. Dr was very nice & explained everything. Special thanks to Jason, He was so patient & helpful, explained things to me I never knew about glasses & the care of my glasses. Great asset to the the staff. Thanks for making my visit so pleasant* (Samantha. A) read more

My experience was exceptional. I was impressed with the doctor that conducted eye exam. As she flipped between the lenses asking, better or worse, it was clear which was better. The exam was a breeze. The associate that assisted me in picking frames was helpful and patient, and kind. The staff was accommodating when I discovered I brought the wrong payment card. Yes I will say my experience at SVS Monroe was quite pleasant. Thank you read more

Just all around a friendly bunch of individuals! I enjoyed my visit. I don't do well in public most times. But this visit was very welcoming and lovely. Thank you SVS Vision for such a wonderful Experience. After leaving the Vision shop I found myself confident, excited, and hopeful that my new eyeglasses would be what I hoped they'd be. SVS, as I said to one of you, It's why I keep coming back read more

This was my 1st eye appointment since Covid-19 hit as a National Pandemic. While I do not live in fear, I am very cautious where and what I expose myself to, in protecting my family. I felt very safe upon entering SVS Monroe, and was greeted with friendly hellos and smiles behind masked staff. Thank you for providing exceptional service- and giving me a little bit of normalcy. read more

They are very professional at what they do. If your not happy they will do anything to make sure you leave happy with what you buy. it took me a long time to find the perfect fit for contacts but they were patient and found me the perfect ones for me. My daughter had a hard time picking the perfect glasses but they stepped in and made sure she was 100% happy before we left. read more

I went there for the first time ever going to SVS vision. Even though they were very busy they were very kind and greeted me when I walked in. I had an eye appointment. The doctor was very nice he even walked out to the waiting room to get me for my appointment. After the visit he walked me to a lady to show me glasses to pick from. Every one was very nice. read more

Great experience, treated like family from the time I walked in, the Doctor explained each test so that I could understand the reason for each one, Cathy helped me pick out the frame, told her the shape she worked hard to find the right one for me, she got the paper work done quickly,I was out the door in less than 45 minutes ,Thanks be seeing you again! read more

Highly recommend. Went in for the first time ever to get an eye exam and they got me in within days! When I went to my appointment everyone was friendly and helpful. Got fitted for glasses and went home with more knowledge about light sensitivity issues. Work with your insurance and quick process, was only there for 45 minutes. read more