Great doctors, great staff, great place to take your family. They are kind, helpful and caring…read more Very good patient manner.

I called the office 4, possibly even 5, times over 6 weeks requesting Dr. Hardie write a one…read moresentence note for a simple work accommodation. I have never heard back. If he didn't want to write the note for whatever reason, a response no would have been better than being completely ignored. I had been a patient for a few years. I will not be going back.

Fine experience through exam. Contact lens prescription still not complete as for some reason have…read moreto go back and see the opt to review fit. Don't have the time to keep monkeying around for follow-up visits.

Exceptional treatment from all staff! Can't say enough positives, we highly recommend!read more

Dr Knupp is very gentle with me. I do not care for things around my eyes. He is very thorough. He…read moreexplains things to me in wods that I understand completely. The glasses that I ordered are well fitting

I've never went anywhere else because I didn't need to. Dr. Costa has always been my eye doctor and…read moreI will continue to go here because of the great service. He always gives me a free pair or contacts between visits when I'm updating my prescription.

Good service. Low wait time with my appointment. Did a great job explaining everything to me as…read morethey were doing it.

Staff: A+ Patient & Accommodating Location: A…read more Relatively near other locations to efficiently run errands Services: A+ As thorough as you'd like, pay an extra $30 for a more in-depth, hi- tech Eye exam Fast, efficient, friendly, & easy! One of the LEAST stressful appointments I make each year. Completed in good time! Plenty of staff to help you find the right pair of glasses for you! Great selection! So convenient to pick out a pair post eye exam!

I bought Fred's life rtme warrenty, I spent over a $1000.00 plus lens with everything. Your front…read moredesk individual does not want to look up my invoice on your old sytem. I been lied to and I spent a lot of money there. Your service stinks with the new ower. No accountability, she rude, lied and doesn't belong there. I will never got back to your group. I want my invoice for my Fred's, the total cost so I may get another pair, so I have to tell my insurance company that it like pulling teeth. A paying customer no matter how long deserve. I deserve 1st class service. You guys to even make the cut with the lies and no sevice from anyone. I called 3 times each time is a different lie, instead of wasting time she should got this invoice and be done. Who picked this new sytem with out all history of clients. I did technology all of my life and this should of been addressed right off the bat. Your whole group seems like there as no protocol, no customer service structure. Poor, rude and lie/ don't what to do a job. You need to know. All true. If you can please go into old sytem to generate a invoice, going threw insurance as you know I need proof. Mr. Sanchez 419-346-3504 call if you want to organized your business. Currently your group is on very poor status with me. If you care please get invoice. Thank you. Need asap for invoice per insurance instructions. I can't just pull a number out of the blue, need invoice. Thank up u and I hope you have the ability to adapt in todays business world. Front line is your life line.

Inept. The doctor I…read moredealt with there was ok, but the entire staff beyond him was worthless. From scheduling appointments and billing me, to performing tests, and fitting glasses, the women were terrible at their jobs and for the most not pleasant to deal with. A woman gave me a test, during which I questioned her doing something a certain way. She told me she was doing it right and continued. When the doctor later commented on the odd results he was seeing, I mentioned my concern and guess what, never having even know of this type of test or the apparatus involved, I knew more about how to do it than the technician assigned to operate it did. The doctor did reprimand her about it, but still. I came in to them explaining how the prior place had messed up the focal points of my lens for my last pair of glasses, and sure enough, they did the same thing. They had taken "pictures" in doing a certain test. On getting my eyes examined the next time (somewhere else), I called to get these "pictures" for the doctor to compare. They not only didn't give me the pictures, but told me I had never had any sort of such a test done, so the pictures didn't exist. A flat out blatant lie. I just don't know if it was ineptitude or to cover up their having lost them. If it weren't for this being something a bit serious, it would be laughable how terrible a place this is.

Everyone was great and professional! Got me in for an exam very quickly . I was in and out at a…read moreresponsible time! They tried to save me money on my order with different options

Update: edit revision. Dr Hollar is great. She took the…read moretime to recheck my script and it was too strong. I have had consistent migraines Since my new glasses but thought I was in adjustment period. They also are swapping out my frames!!! So I am very happy and ordered my contacts. My family has gone here for 4 yrs. sadly I'm on the verge of bifocals but I wasn't ready to make that jump and the Dr said to put my glasses on top of my head for reading. Which is what I have been doing the past few years without issues. I wish I would have kept that in mind when narrowing down my frames because the ones I purchased have a VERY sensitive spring on the sides. I've always had these kind of glasses so I was surprised when I put them on top my head to read and they fell off my head. I held something up to the light with them on my head and looked up. Mistake. They fell on the floor. I was hating them several hours after I picked them up and got them adjusted because they also CONSTANTLY slide down my nose with the slightest facial expression. I feel like Urkle pushing up my glasses 24/7. Ive had a headache since because I see the top of the frame because they do not stay in place at all. So I Went back for a second adjustment which was less than 24hrs of getting my glasses and conveyed my frustrations. I was basically told sorry nothing can be done since I used my insurance. They suggested to set them down next to me when I need to read something. I laughed and told the lady no I have 3 young kids. Have u ever tried to assemble a bday gift or Xmas gift like a play kitchen or a tool bench and have excited kids next to you "trying to help" ya no. That is a death wish for my frames. I also paid a lot out of pocket for upgrades so I was super excited for these frames. I was told the solution is that I could pay 100% out of pocket for a different pair. Wait what? These frames do not fit. Do not stay on the bridge of my nose. Cause me headaches because the frame is in plain view and fall off my head (now I know frames can't be fit to your head but my last 3 pairs never did this) and NOTHING can be done. Awesome. So I won't be ordering my contacts from them and my family will be finding somewhere else to go. Feel totally ripped off. Noting that my father went in to Stanton Optical becauhis frames were cutting into his temples (didn't fit his head properly) and they happily exchanged his frames that costed a fraction of my frames.

Very attentive and friendly. Dr. Brittain took his time doing my exam and Rob helped me pick my…read morenew frames and explain my options with my insurance. Great staff, great location and accommodating business hours. I found my new optometrist.

Small business, always super friendly and helpful service, great selection of glasses 10/10read more

Only shop at Optical Arts if you want the best care, the best service, the best frames and the best…read morepeople.

Got there at my appointment about a quarter to 10:00 there was only one other person in there of…read morecourse it was a Saturday but got seen right away. the doctor is only there on certain days at certain times but he was very thorough asked all questions pertinent to my eyes and exam I was very satisfied.