Dr Knupp is very gentle with me. I do not care for things around my eyes. He is very thorough. He…read moreexplains things to me in wods that I understand completely. The glasses that I ordered are well fitting

I've never went anywhere else because I didn't need to. Dr. Costa has always been my eye doctor and…read moreI will continue to go here because of the great service. He always gives me a free pair or contacts between visits when I'm updating my prescription.

Fantastic experience!! Dr. Eric and staff are so phenomenal!!…read more Dr. Eric took the time to go over everything that he found an offer suggestions for me that I hadn't even thought of with wearing contacts and glasses! And he was so patient and let me try different ways of wearing contacts, etc. absolutely phenomenal! The office staff was equally as wonderful, so friendly, warm and comforting experience. I would recommend him to anyone. His care was excellent. The office was phenomenal. neat and clean and so welcoming! So glad I found Dr. Anklin!!!

I had an accident with my glasses that popped a lense and destroyed one of the nose guards. I…read morestopped in prepared to pay for them to restore them to working condition. The receptionist took the glasses, repaired them, BUT then refused to take any payment. That was VERY KIND and I really do appreciate it! David Rodgers

I bought Fred's life rtme warrenty, I spent over a $1000.00 plus lens with everything. Your front…read moredesk individual does not want to look up my invoice on your old sytem. I been lied to and I spent a lot of money there. Your service stinks with the new ower. No accountability, she rude, lied and doesn't belong there. I will never got back to your group. I want my invoice for my Fred's, the total cost so I may get another pair, so I have to tell my insurance company that it like pulling teeth. A paying customer no matter how long deserve. I deserve 1st class service. You guys to even make the cut with the lies and no sevice from anyone. I called 3 times each time is a different lie, instead of wasting time she should got this invoice and be done. Who picked this new sytem with out all history of clients. I did technology all of my life and this should of been addressed right off the bat. Your whole group seems like there as no protocol, no customer service structure. Poor, rude and lie/ don't what to do a job. You need to know. All true. If you can please go into old sytem to generate a invoice, going threw insurance as you know I need proof. Mr. Sanchez 419-346-3504 call if you want to organized your business. Currently your group is on very poor status with me. If you care please get invoice. Thank you. Need asap for invoice per insurance instructions. I can't just pull a number out of the blue, need invoice. Thank up u and I hope you have the ability to adapt in todays business world. Front line is your life line.

Inept. The doctor I…read moredealt with there was ok, but the entire staff beyond him was worthless. From scheduling appointments and billing me, to performing tests, and fitting glasses, the women were terrible at their jobs and for the most not pleasant to deal with. A woman gave me a test, during which I questioned her doing something a certain way. She told me she was doing it right and continued. When the doctor later commented on the odd results he was seeing, I mentioned my concern and guess what, never having even know of this type of test or the apparatus involved, I knew more about how to do it than the technician assigned to operate it did. The doctor did reprimand her about it, but still. I came in to them explaining how the prior place had messed up the focal points of my lens for my last pair of glasses, and sure enough, they did the same thing. They had taken "pictures" in doing a certain test. On getting my eyes examined the next time (somewhere else), I called to get these "pictures" for the doctor to compare. They not only didn't give me the pictures, but told me I had never had any sort of such a test done, so the pictures didn't exist. A flat out blatant lie. I just don't know if it was ineptitude or to cover up their having lost them. If it weren't for this being something a bit serious, it would be laughable how terrible a place this is.

Great doctors, great staff, great place to take your family. They are kind, helpful and caring…read more Very good patient manner.

I called the office 4, possibly even 5, times over 6 weeks requesting Dr. Hardie write a one…read moresentence note for a simple work accommodation. I have never heard back. If he didn't want to write the note for whatever reason, a response no would have been better than being completely ignored. I had been a patient for a few years. I will not be going back.

Fine experience through exam. Contact lens prescription still not complete as for some reason have…read moreto go back and see the opt to review fit. Don't have the time to keep monkeying around for follow-up visits.

Exceptional treatment from all staff! Can't say enough positives, we highly recommend!read more

Only shop at Optical Arts if you want the best care, the best service, the best frames and the best…read morepeople.

Got there at my appointment about a quarter to 10:00 there was only one other person in there of…read morecourse it was a Saturday but got seen right away. the doctor is only there on certain days at certain times but he was very thorough asked all questions pertinent to my eyes and exam I was very satisfied.

My husband was 10 minutes late for an appointment,he called and was informed that he was cancelled…read moreand if he made another appointment there would be a $50.00 charge.Needless to say he will not be going back there. He talked to the receptionist and she told him it was the Doctor's rule in a not so nice way.

Been going to this office for a few years now, and I couldn't be happier. The staff is always very…read morefriendly and helpful. Would recommend this business to anyone looking for their eye care needs.

The wife and I just got home from our appointments with Dr. Kopan, We have been seeing Dr.Kopan for…read moreover twenty-five years. His staff has always treated us very professionally and politely. In our opinion, we have always felt we have been in very good hands with Dr. Kopan's knowledge and professionalism.

Excellent people and service. Great doctors. Highly recommend them if you need optical care.read more