Dr. Dabkowski was incredible and very, very thorough with every step of my eye exam. I received the…read morefinest care possible from her and would recommend her services to anyone in need of eye care. I bought both glasses and contact lenses, at an incredible price. Thank you. M. Venit

This optometrist is an unpleasant and pushy woman. I went in and was fitted with both contacts and…read moreeyeglasses. I bought a very expensive pair of eye glasses from her (which fell apart within six months), and she kept trying to push me into buying contact lenses from her. She literally sat me down, and pushed a pen in my hand to get me to sign an order form for 6 boxes of contact lenses without wanting to answer any questions about them, or about alternative kinds of contact lenses. Any sort of questions were met with a tired "are you the doctor or am I the doctor" attitude. After doing some research, I decided to buy my lenses from another source (that was not so overpriced) and she REJECTED MY PERSCRIPTION. If I wasn't perscribed contact lenses, why did she insist that I order them from her??? Rude, unhelpful, a complete waste of time and money. Go to a real optometrist.

I received a call regarding the review I left, and I want to say that Christina was amazing. She…read morelistened carefully to my concerns and the issues I faced. She's now working to make things right. I just picked up my glasses, which had a lens pop out previously, and they're perfect now. The lenses were completely remade--no more thick, wrong, or poorly notched lenses, and they're securely fitted in the frame. I'm not sure what happened with the initial work, but it was completely off. A big thank you to Lilly as well for taking the time to ensure everything was perfect before I left.

Doctor was very thorough and answered all my questions, area and space is cleaned. The assistants…read morewere very helpful!

The office is clean and welcoming. Staff helped accommodate my availability as well as pleasant and…read moreprofessional. Dr. 'K' took time to explain all aspects of the eye exam. Definitely a place where I felt valued and welcomed. High five!

I've been here 2 or 3 times now. The first time I got an exam and glasses. They were so kind and…read moreprofessional. They explained everything to me in detail which I greatly appreciated. This last time I went in for a contact lens fitting. They got me in the day of and it was a super quick appointment. I love how there's little to no wait time here and how friendly everyone is.

Dr. Angela Bell is an extremely rude person and I do not recommend coming to this office. I had an…read moreincident with her where under an extreme situation me and my aunt (with stage 4 cancer) were running 5min late and Bell was very inconsiderate of the situation. I understand there is a schedule that needs to be kept because I have common sense and understand how an office runs. However, I do not find it appropriate to put my aunt's safety at risk by having her walk in the office without her cane/walker that she unfortunately now needs to use on a daily basis. On top of that, as I'm helping my aunt to sit in the eye doctor chair, I waited to make sure she was comfortable. Bell looks at me and rudely says "Are you going to stay in here or leave?" I'm not sure how somebody can be so insulting and disrespectful. ***The secretaries, on the other hand, were very polite and respectful. Thank you for that.

I was shocked to see three that said that Dr. Bell, was rude. I was completely impressed with her…read morethoroughness, her kindness, and how well she took time with me. Her secretary/receptionist is always kind and helpful. I would highly recommend this eyecare center.I was shocked to see three that said that Dr. Bell, was rude. I was completely impressed with her thoroughness, her kindness, and how well she took time with me. Her secretary/receptionist is always kind and helpful. I would highly recommend this I care center.

I've been going to this place for years (since 2003) & I have noticed in the past 2-3 years, it's…read morereally gone down hill. My family & I went for glasses & contacts in November, my 6 year old daughter was going for her first exam ever & was very nervous & scared. The doctor (Dr. Jeffrey Troup) was very impersonal, he didn't even explain what he was doing before he did it. My daughter was shaking & very uncomfortable. It really doesn't take much to take the time to explain what you are doing, why you are doing it or to say ANYTHING at all to a young patient. When my husband & I had our exams, he really didn't speak at all to us either. Of we asked questions, very short answers given like yes or no. The ladies in the office are very kind & helpful. Really great ladies. However, when it came time to pick out glasses, that's where we ran into problems. They had a VERY SMALL children's selection to choose from. My husband had a hard time picking out glasses as well, he had a hard time finding a pair that would fit his head. I found glasses with ease BUT when I went to order my contacts, the trial pairs were not in stock. So I had to wait 1-2 weeks for that to come in. (I live an hour away so not a quick commute for me) After I picked up my trial pair & came in for my check up I was to pick out my colors for my contacts, something they were aware of. When I get there & start looking at the color chart they inform me that they no longer have those colors or the brand but instead have another so they pull the contacts out of the box, only to inform me that they don't have a good portion of the colors in stock to show me. So, I then had to wait an additional 2 weeks for the color samples to come in. Once I decided, I placed my order immediately. A little over 2 weeks later I haven't heard anything so I call in only to be told my contacts were on "back order" & wouldn't be in for another 2-4 weeks. Which I felt like was something they could have told me. Conclusion being, doctor is horrible with kids, very impersonable, they don't keep up with keeping the office stocked & if you're wanting quick results, this isn't your place. I went early November and I didn't end up being done with it all until January 13th. So about 2 & a half months.

Contrary to other reviews, the staff was great and doctor was thorough. The staff was friendly and…read moreextremely helpful in helping me pick out frames. Two pair-regular and sunglasses were ready within a week. Prices are very reasonable and they worked with my insurance. Dominique went beyond the norm and was fantastic to work with. two other family members switched to Longe after my praises and we will continue to be patients and spread the word about Longe Optical.

Started out happy with them but that changed. On June 6th 2024 they order new lens for my frame…read more Been a month so i called on July 5th 2024 and was tild they would call me back that night or Monday at the lastest. I told them that i need my lens because i go out of town July 10th, 2024​. So now it's Tuesday July 9th 2024. I called in the morning explained the situation again to another employee and was told they would call me back today. Now 6:18 pm no call back. So now I have to go on my trip with blurry eye sight. Would not recommend them to anyone. This is the second center I have tried both let me down. I went to the one in Hammond and then I was making the drive to Merrillville. Very disappointed. This review was for Merrillville

the female eye Dr was amazing as well as most of the other staff. the receptionist can't even do…read moredata entry. she entered my phone number wrong so when my glasses came in I had to call to find out if they were there meaning they called someone else to let them know my glasses were in. Once I finally did call to see where they were because I was experiencing horrible headaches from not having them. I rushed into get them again the headaches. I believe she said her name was Waylon but I'm not positive on that helped me. she was flirting with the man prior to me spent at last 45 min wooing him. I felt like telling her to just give him your number. When she did get to me she called a family of three all getting their glasses up before me. again with the headache I don't want to wait I inform her and she calls them all back there anyway. when she finally brings me my glasses she puts them down infront of me doesn't sit down to adjust them just tells me to with here and hands me a bag. what am I or my insurance company paying for her to flirt with guys and not even to finish the job. it would have taken me 2 mins to to any adjustments but she tells me I can come back to do them. like I want to come back and watch you flirt with customers. I already had to wait the 30 min for you to stop flurting and get the job done. now I got to do it again. The he eye dr was great definitely needs to hire better help.

I have been a long time customer for over 20 years. I have brought my children up coming to this…read moreeye doctor facility and I myself was a patient of Dr. Michelle Millard. Went there 2 years ago and found out she was not longer there. Fast forward to today, i was trying to book an appointment to get a basic eye exam and while doing so, I called, the phone rang twice, phone picked up and i was tossed on hold without being asked if it was okay for me to be placed on hold. I'm extremely disappointed with the customer service at this office. The staff is ratchet, unprofessional, dismissive, and made no effort to communicate clearly or respectfully. A medical office should make patients feel supported, not ignored. I won't be returning and cannot recommend this place to anyone. Honestly the only thing missing is the staff members wearing bonnets and coming in with their house slippers.

Waited 45 days for scheduled appointment, filled out all the new patient forms even tho I've been…read moreto them in past years, left work early to make the 45 minute drive, only to be told I need to reschedule because I was 12 minutes late after being stopped by a 15 minute train. Apparently I missed the deadline by 2 minutes and there was "nothing they could do". I understand I was 12 minutes late, but you'd think they'd take into account I took a half day and drove nearly an hour after waiting a month and a half for the appointment. I will find somewhere else to make my business.