I have been trying to get my new glasses since last November, 2025. they have made them wrong…read moretwice now and I am still waiting. The person I talked to in the office was so un professional. I would never recommend their services.

My husband and I had our yearly eye exam today with Doctor Sees at Rockford Family Eyecare. I…read morecan't say enough good things about this practice! The staff and doctors are kind, caring and knowledgeable. We have been coming to this office since 2016 and feel very confident, grateful and blessed to have such a wonderful team caring for our eye health. The office is beautiful, the staff is so helpful and the doctors are amazing. I would not go anywhere else for my eye care. If you need an eye doctor you won't be disappointed with Rockford Family Eyecare.

My family has frequented Harbor View Eye Care for over 15 years for eye exams, contacts, glasses,…read moreand high-end Maui Jim sunglasses. Upon my recent visit to my hometown, Dr. Meengs gave me an 8:30 am, fast exam, fitted me for contacts, and explained everything in a friendly manner (5 Stars to that man, he is awesome!) But then I went to the front desk and the customer service took a verticle nosedive into Hell. An older man by the name of Brian took my paperwork. After Meengs returned to his office, Brian gestured toward a display and shortly said, "You need glasses. Pick something." I finished about, found some frames, and asked for lenses slightly weaker than my full-power prescription because I've struggled with migraines in the past. Brian simply said, "No." I pointed out that Meengs had agreed to do so. But Brain looked at my paperwork and said, "Only for your contacts. And I wouldn't have agreed to that. You should be wearing your full prescription." At this point, I thought I was speaking to a senior optometrist. After all, he had just voiced disagreement with Meengs' prescription. Sensing I would get nowhere, I asked for my written prescription so I could excuse myself. He gave me a paper for full strength glasses, which I hadn't even tried. Then he refused to give me a paper for the weaker contacts that I was actually wearing at that moment! Flabbergasted, I left, feeling as though I had wasted my time and money. Over the next week, Brian called me several times. He kept telling me, I needed to pay for glasses so that he could order them. Consistently, I asked for the slightly weaker lenses, the same strength as my contacts. Repeatedly, he dismissed anything I had to say and stubbornly told me, "No," and, "That's not legal," and "I won't change your prescription." Given how forceful and finite he spoke, I began to think that perhaps he was a new owner... I did not want to deal with such a pushy and unfriendly individual. Except he had sent in my Maui Jims to be fixed; I had to go back to pick them up! On the morning of my flight, I went to get my sunglasses. Although I approached him as friendly as possible, Brian was short with me. He overcharged me for the service of sending in my sunglasses. I asked for an itemized receipt, which he spent 5 minutes doctoring. I did not want to go around with him over $50. Except this time, my retired businessman-father was with me and he wasn't having it. Brian refused to go over the receipt. He REFUSED to give my father a PEN, (seriously!) He told us, "[we] should just leave," because he did not care what we had to say about how he treats his customers, "[he] was there to make money," and we weren't buying contacts or glasses. In the end, I went elsewhere to an ophthalmologist, and without issue, got what I needed. Both the ophthalmologist and an optometrist agreed, there is nothing illegal, nor liable, about selling weaker lens than a prescription, one simply won't have the best vision possible. 20/15 vision isn't worth migraines, not even 20/20 imo. So what's the best part of this customer's nightmare??? Brian is an OFFICE MANAGER!!! This stubborn, inhospitable man who voiced disagreement over my exam and my prescription is NOT an optometrist! Harbor View Eye Care is a nice store with a great location and an awesome optometrist, (Meengs.) BUT the 'non-owner office manager' is a grade-A.rrogant sob who has no business calling the shots on anyone's prescription, let along giving any type of medical advice. He should have referred to the DOCTOR who was literally down the hall or asked for additional paperwork if he felt anyway liable for filling a customer's request. Get this powertrip away from people or at least some hospitality classes!

So pleasantly surprised to see how wonderful the entire staff was! From setting my appointment…read morewith Amber, to the final goodbye. I have never felt so welcomed by any other eye care company. Thank you, Harbor View Eye Care, it felt like the most normal experience in 2+ years. That means everything in this crazy environment! Awesome experience!

Best place ever! The staff is friendly and the place is spotless! Dr. Boss is very thorough in her…read moreexams, covering all the bases, not to mention she's a funny lady! I will recommend this establishment to anyone who needs all their eye care needs in one place !

From the owner: Crew and Boss Eye Associates, dedicated to providing the highest quality of eye care to patients in…read moreBig Rapids and Howard City, Michigan. We strive to provide a full range of services: prescription eye glasses and contact lenses to cataract surgery

The eyesite is awesome, I've been going to this location for many years, great customer service, a…read morevery nice waiting area, the staff are knowledgeable, helpful and friendly.

Dr Miller is amazing. She not only is a great doctor, she is patient and kind. The staff there…read moreare always smiling which makes me think it is a great place to work.

Wonderful staff - helpful and kind. Dr. Mulder DeJonge take time and really cares about her…read morepatients.

Had such a great experience here. The staff is very knowledgeable and friendly and Dr. Mulder was…read moresuch a delight to work with. She took the time to explain things and understand my needs. I'll definitely be a regular here!

Very good service while handling a warranty repair. They made it very smooth and were super…read morehelpful. Would recommend

From the owner: MyEyeDr. is your trusted community doctor providing the best in vision health care and the best…read moreselection of eyewear. We welcome all insurances.