The eyesite is awesome, I've been going to this location for many years, great customer service, a very nice waiting area, the staff are knowledgeable, helpful and friendly. read more

Dr Miller is amazing. She not only is a great doctor, she is patient and kind. The staff there are always smiling which makes me think it is a great place to work. read more

I have been going to The Eyesite for over 10 years and each year I am impressed by their amazing customer service and level of care for their patients. Dr. Miller is very knowledgeable, kind and professional. Everyone at the office is always very friendly and the opticians do a great job helping to select the right frame style for you. They go above and beyond to make sure you are satisfied with your frames/lenses. I highly recommend The Eyesite! read more

I have never been so pleased and satisfied from an annual eye exam visit. My boyfriend and I were in town from Chicago visiting his family and decided to get our eyes checked out since we had time to kill and were both over due for new glasses (My boyfriend was familiar with the office, but hasn't been since the new owners and I was a new patient). We were walk-ins so I didn't expect much and was hopeful to even be seen. Lucky they had two cancellations and we were booked. Being a thrifty shopper always looking for a deal or to do only the minimum and pay as little as possible, I told myself to say no to everything unless covered by insurance as I hate pressured sales. That attitude slowly faded. The well staffed front desk was so personable, detailed, efficient, and helpful. They provided such a fun ambiance to the office, I instantly felt at home. They got our insurance situated, explained what was and wasn't covered, and explained additional services and cost (should we opt for them). There was no pressure to purchase anything additional, but we both opted for the retinal images. It allows the Dr. to see the back of the eye. My images came back clean, but he had some hemorrhages in one eye (which could be harmless or a possible sign of an underlying condition, it was suggested he get checked out to be on the safe side). LOVE IT! I've been trying to get him to go in for a physical for years. The exams with the optometrist assistant went well with no hesitations. I appreciate her humor and ability to break the ice as I was getting test anxiety. I saw Dr. Miller shortly after. Extremely professional yet approachable. Grateful for the thorough exams, explanations of what and why she's doing something. I opted last minute to get evaluated for contacts as I ran out a couple years back and like to use them occasionally (but didn't like my last optometrist so I didn't order) I got to keep a pack of sample contacts. After my appt was over and I was waiting to check out, Dr. Miller came back out with some free samples of eye drops (one OTC and another prescription) because I had expressed concern about dry eyes and my cat allergy. That level of service is not common, especially in the city...She just earned my trust. We didn't see any frames we liked, possibly because our eyes were dilated. We decided to shop around later for frames elsewhere. There was no pressure to purchase eyeglasses then and there. So now for payment. I had an idea of what I would be paying, but we all know how some hidden fees like to pop up on any type of medical services. I asked for an itemized receipt and there were NO hidden costs! The bill was exactly what was expected...What I would payout of pocket and what insurance covered. My boyfriend and I scampered out the door like we got away with something. read more

I've been going to Pleasant Optics for years. I suffer from terrible migraines that usually put me out of commission for a few days. I take daily medication as well as another medication when I feel one coming on. I don't drink, don't smoke, and exercise regularly to try to avoid any migraine disruption. I had the worst migraine I've had a month ago and went in to the eye doctor to get my eyes checked again. They have noted for several years that I struggle with migraines. I decided to request a prescription for window tint and the doctor laughed at me. I am 40 years old with 3 adult children. This doctor decided to push his republican agenda on me and tell me that I need to purchase better sun glasses and that he won't give me a prescription because no cop should have to walk up on a car with tinted windows. Not only did I walk out pissed off and completely humiliated, I will never go back. I had already picked out two pairs of glasses and after great debate with my internal views, I decided against ordering them from this pompous jerk. read more

All I wanted was to go in and get my prescription updated and order new contacts. I guess that just wasn't enough. They talk me into getting some extra charge photos of my retina taken, then she sends me on my way with a new pair of contacts but wants a follow up visit to see how they are going. I've been wearing contacts for 7 years, never had a follow up visit, but okay. I go back in a couple weeks later and she tells me I have a problem and need to go off my contacts for a week and a half and take steroids/antibiotics for my eyes. Doesn't offer me a loaner pair of glasses (which I have none) and expects me to function somehow for the next week. THEN I get to come in for ANOTHER follow up and she starts by showing her disapproval of my functioning without glasses. She continues to tell me it looks better but she wants me to go easy on the contact wear and come in for yet ANOTHER follow up visit. Oh, then they pretty much pressure me into getting a pair of glasses as well, even though I didn't particularly want to. So frustrating. I just wanted new contacts. :( I understand they're professionals, but I feel like I've been just given the run-around over and over. I shouldn't have had to spend this much time in their clinic just to get new contacts. read more

Dropped my glasses accidentally and the nose pad of my glasses came off. One of my friends highly recommended this place, and I am seconding their recommendation. The staff were extremely friendly and nice, and tried everything they could to help me with my issue (the screw snapped off inside and was stuck in place). Eventually, they found a way to fix my glasses and now they feel like they never broke in the first place! I was not a previous patient, didn't make an appointment, just walked in late in the day, and they fixed it for me for free. Highly satisfied with their service and will be recommending it to all my bespectacled friends in town! read more

The most complete eye exam I have ever had. They identified a visual field defect that I never knew that I had, which explains why I have had so many fender benders. They also identified an ischemic optic neuropathy. If you might need something other than a simple refraction, this is the only place to get care in the Mt. Pleasant area. read more

Best place to get your eyewear. Best lenses ever. Amazing frame selection. Electronic measurement system to make your spectacles perfect and a team unlike any other. The doctors truly care about their patients and the staff is very well trained and knowledgeable about their craft. You've definitely got to get your eye care here. read more