I was just in the boutique on oct. 2 and the gal who waited on me was very nice and helpful. She…read morewas pleasant and friendly to all the customers. It was a pleasure to shop there and I will be back again. It sure would be a pleasure to have this experience at every store that I have shopped at however sad to say some people are not friendly and that for me takes away the fun and relaxing time I have shopping at local stores.

I expected a way-too-busy impersonal experience. It was the exact opposite. Staff and the…read morepharmacist went over and above for me. Highly recommend Sams!

A parent must grab a sample for you even if your 13-16 and the ran out of hot dogs, it there…read moresamples were good.

Three years ago, in August 2021, I purchased a little over 7k of merchandise from Big Sandy's…read moreSuperstore in Mt.pleasant MI. I bought a split king bed with 2 different mattresses and an adjustable base. I purchased new pillows, sheets, and mattress covers, along with a professional massage chair. I paid the full amount in cash when we checked out. Fast forward 3 years, almost to the exact date, and I had to make a claim about my purple mattress that is completely ripped on the bottom(underneath) part of the mattress and on the top of the mattress the entire left side of the mattress is completely separated. It has a foam side that is against the purple portion of the mattress. I filed a claim with Big Sandy's and Purple to get a new mattress. Purple agreed that the mattress needs to be replaced. I spoke with a staff member who told me I had a couple of different options. I could keep the mattress and do nothing,or I could exchange it for the same mattress, or I could bring in the old one and get 60% of the amount spent which would be $1340 out of $2200 and go somewhere else or last option would be pick out a mattress there and if it was more than $2200 I would pay the difference or if it was under the $2200 then I would get the difference in cash. I told her that I wanted to talk to my husband about it, but I was sure we would be in very soon. My husband and I went to Big Sandy's and talked to the employees there at the time and went over what I was told and that we wanted to pick out a new mattress. The employee we we're talking to said that she didn't know anything about what I was told and that they don't usually give cash refunds, they do store credit but I could go pick out a mattress and she would talk to someone else about it. I picked out a mattress that was quite a bit cheaper than the other mattress, so I would have a difference of a little over $800. We talked to the girl from check-in and I believe a manager of the store. We told him everything we were told previously from an employee over the phone, and he stated that they don't do cash refunds only store credit. I told him, but that's not what I was told. He responded that it didn't matter what I was told. I then said I have nothing I need for my home, nor do I have room for anything. I told him that I didn't want the mattress, but they were not giving me options. I told him I wanted my money back to go somewhere else where my mattress would last longer than 3 years. I told him I spent over 7k that day and paid over 2k for something that was completely ruined in 3 years. I also stated that I want to buy from a company that not only stands behind their products but stand behind what they tell their customers whether it's wrong or not. I said that regardless of whether the staff member was wrong, they should do what I was told and deal with the employee about the information that was wrong with just that staff member alone at a different time. The manager said he would ask a higher up what to do and also talk to corporations and see what they said. We were informed that they would call us and let us know. About a week later, they called us and told us that they still have to talk to corporate, but our options are either to keep the trashed mattress or pick out a new one and have store credit. I myself don't want to get anything from them, but what choice do I have. I can either sleep on a mattress that is ruined and deal with the pain from sleeping on it, or pick out a new one and hope that the new one lasts longer than 3 years. I will never go there again and I will tell anyone that will listen not to go there and waste your money because they don't stand behind their products or their staff.

I needed a good firm mattress because of my bad back. I call Big Sandy and talked to Andrew Smith…read more He was very knowledgeable about all their mattress line. He gave me all of the things I needed to know about the mattress in question, including price and delivery. (I did all of this one the phone from down state) I told him that I would get back to him. I went and called other stores, both here up North and down state. To get prices and delivery and the same mattress. Turns out Big Sandy was the best on both. I called Andrew and placed my order. Now is was wait and see on delivery because every one else was longer than Sandy. Well. Sandy was right on target. They delivered when they said they would. I am very satisfied with my purchase and would buy there again.

I am a frequent shopper at the rue21 in my town mt pleasant. It's a store I know I can always make…read morean outfit for reasonable pricing In the clearance. Recently an employee, Katie, has been there while I'm shopping more often than not. She always gives me a warm genuine hello and asks how I have been doing. I hadn't been in in a while and she even went to say "I haven't seen you in a while, how have you been?" That made me feel like I mattered and brought a smile from ear to ear. Every time I am trying my clothes on she is always so fast to check in on me and take the things I don't want, and even goes out of her way to bring me new ideas. When I told her once that I usually only shop clearance (as she had brought me a beautiful-but out of my price range- romper) she didn't get annoyed at all. She actually introduced me to their Instagram! Now I'm not sure if every rue21 has their own Instagram, but they should! She explained that her and the team posted coupons all the time and there was one going on while I was in there! This girl talked me into grabbing not one, but 2 rompers AND a cute necklace to wear out with them! Not once did I feel like I was being pressured into buying something I didn't need! She even wanted to post me on the Instagram- (I'm a little insecure so I told her not today) but that made me feel so special! Thank you Katie!

I was so surprised by this little store. It is packed full of just about anything you can imagine…read more I have to say that the clerk Logan was wonderful. He greets you when you enter checks to see if you found everything and thanks you. Such a pleasant young man to deal with. Parking is good and the place is busy.

The two guys that helped us were very nice, the younger man at the register was gorgeous, and I am…read morestopping in whenever I can now. He was also very professional, the store is very clean, the furry baby behind the counter was adorable, and so was the dog I highly recommend the store, they have a lot of straight and Now Gay Wear and Toys. The store is fun to visit with my husband.

The sales lady was SUPER helpful. I learned a few new things. My only complaint is that it is…read morediscretely tucked away and out of sight...but maybe having to work for something you want plays into the psyche of customers. MAYBE. Who knows?

The pharmacy is fine. Polite and everything you'd expect it to be. The store in front is a bit…read moreschizophrenic, like it doesn't know what it is. It's got furniture and housewares (very over-priced) and then an aisle over, a dollar aisle. They've even got evening wear--not exactly fashionable--but who pops into the pharmacy to pick up a $80 gown from the 90s? They've got a good craft section, not quite as over-priced as the rest. It's the kind of place were you can buy $50 perfume in a faded box, $1 spices, $60 lamps, and $5 bras from a giant box on a skid--and all that will be within 10 feet of each other.

Everyone who works there is great. When I walk in they already know my name. If I run out of my…read moremedication before the refill date they will refill and make sure I get by. Great pharmacy.