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    Big Sandy Superstore

    3.9 (7 reviews)
    Open 10:00 am - 8:00 pm

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    Great selection at all price points! Great delivery service and a very friendly and knowledgeable sales staff!

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    4 years ago

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    Big Sandy Bedding Superstore

    Big Sandy Bedding Superstore

    1.0(1 review)
    2.5 mi

    I spent over 7k in this store, and exactly 3 years later, we have to replace a mattress that costs…read more2,200. I contacted the store and informed them, and their response was to send pictures so they could send them to the manufacturer and the head of corporations. That was done, and in the time waiting I spoke with 3 different staff members. I finally received a call stating that the mattress company Purple agreed it needs to be replaced. At this time, I was told the different options I had. One was to keep it and get my money back, which would be 60% of the 2200, which is 1340, or I could exchange for the same one or for a different one. If the price was higher, I had to pay the difference, and if it was lower, then I would receive the difference in price back in cash. I went up to the store and ended up finding a mattress that I liked and wanted to purchase. The new mattress I picked out was quite a bit lower than the purple $2200 one. I was then informed that the staff member who told me I would receive a refund was wrong and they don't do that. So I asked what am I supposed to do, and they said I could get the new one, but I had to take store credit. I told the employee that I don't want store credit. Not only do I not want it, but I don't have room to buy anything else in my home. I told the employee, and I spoke on TBD phone that I don't want a store credit, and she flat out said no, you don't have to have store credit. By this time I'm getting very upset and I believe the man they went and got was a manager and I told him everything and he just said that whoever I talked to was wrong and they don't do cash refunds. The manager then said he would call someone higher that feels with this more and get ahold of us. We said it sounds good. We received a call a day or two later, and the person said that whoever told us that we could get our money back was wrong and they only do in store credit. I don't think if you purchase an expensive item that falls apart 3 years later, you should be forced to have to get another one. The only choice I have is to get the same thing or something else but from the same store. Why do I want to purchase anything from a store that doesn't stand by the warranty or stand by their products. I want my money back to go somewhere else to purchase a mattress. To be honest, I want to return all of the $7400 worth of items back to the store and get my money back! I will be putting my story and experience all over social media, and I will be contacting Better Bunisness Bureau, and I'm contacting an attorney.

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    Big Sandy Bedding Superstore
    Big Sandy Bedding Superstore
    Big Sandy Bedding Superstore - Pictures of the 3 year old mattress that I paid $2200 for.

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    Pictures of the 3 year old mattress that I paid $2200 for.

    Jay's Furniture Barn

    Jay's Furniture Barn

    4.3(4 reviews)
    13.0 mi

    My husband and I went furniture shopping on Black Friday after a friend suggested we check out…read moreJay's Furniture Barn. Our sales guy was Ethan. He was super friendly, honest, was there when we needed him and gave us space when we needed to think about things. We set up a delivery and the gentlemen who came were Zeke and Carlos. They were extremely friendly, helpful and professional. Also very strong, they couldn't quite make it up our long driveway so had to carry our furniture a good bit of way to the house. They handled our furniture with care and also didn't let the extra work of carrying our furniture get in the way of their friendly demeanor. They also took our old furniture out of the house for us and carried a rocking chair to the basement. Overall excellent customer service from the time we walked through the barn doors to the time the delivery guys left our house. We got a great deal on nice furniture, I would highly recommend this business to anyone needing to purchase furniture.

    I am located a fair distance from the store.. I went to their website and have to say. A place that…read morecannot put prices on their website, trying to pressure me to call is about all I need to see. They may be great, but I don't need to be told to call and jump thru the hoops of some salesperson just to get a price. I am already considering over an hour drive to go get a recliner. I would like to have more than just a catalog picture. Price as well as what fabric options before I burn a tank of gas to get there. Now they may have a wonderful staff and service. I do not know yet. The website and it's lack of information on the pieces I was interested in and the "call for best price" and "request more information" forms to be emailed what I need to know (and giving them my email address in the process) was enough to put me off. Until that changes, I will look elsewhere.

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    Jay's Furniture Barn
    Jay's Furniture Barn - I really like this LANSING based mattress manufacturer, buy small town, buy local whenever possible...

    I really like this LANSING based mattress manufacturer, buy small town, buy local whenever possible...

    Jay's Furniture Barn - What a great deal for our seniors -

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    What a great deal for our seniors -

    Big Sandy Superstore - furniture - Updated May 2026

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