I scheduled a technician visit based on office communication regarding two concerns. NO work could…read morebe completed because the services were not within their scope, but I was charged for the visit. Dryer vent: I inquired about cleaning an internal vent line and was advised to schedule a visit. After the technician arrived, he explained that internal vent access is not part of their work, so nothing could be done during the appointment. Refrigerator water quality: I asked whether water quality concerns in a one-year-old refrigerator were more likely appliance-related or plumbing-related, and was advised to schedule a technician visit. After evaluating the situation, the technician recommended addressing plumbing first. The technician was professional and informative. My experience relates to office communication and clarity about service limitations, which would have helped avoid an unnecessary appointment.

The service was under my girlfriend's name, which is why it didn't come up when searching under…read moremine. After going back through all invoices, here's what happened: * Visit 1: $225 for a "drain line fix" that was never needed or actually fixed. The drain line is still set up exactly the same as when we moved in and has worked perfectly fine. We were even told to call a plumber, and the plumber confirmed there was no issue. * Same visit: $287 to replace a dryer belt (part #WE03X29897), which is a ~$10 part and a relatively quick repair. * Visit 2: After about an hour of diagnosing, the technician blew off a sensor and the washer immediately started working again. * Visit 3: After the washer was already functioning, we were then advised to replace the suspension rods ($155). Total paid was around $660. The main issue isn't just the price which is absurd for about 60-70 dollars worth of parts--it's that the problem wasn't correctly diagnosed from the start, and we were charged across multiple visits before arriving at a solution. There was also a repair performed that did not appear necessary. Being publicly called a liar instead of being asked for clarification was unprofessional, Rick. I also contacted the main office after these visits, and the pricing breakdown I shared previously came directly from them. Sharing this so others can ask more detailed questions upfront about diagnosis, pricing, and necessity of repairs.

I purchased a new (in-box) range here. When I got it home and opened it, I found multiple defects…read morewith the product. I took it back, hoping to swap with one of the other models, but they had the same issues. I asked the salesman if returning the item was an option. He called the boss who offered a deal instead (first red flag: my question wasn't answered). I appreciated knowing the owner wanted to work with me, but I didn't appreciate not having my question answered, so I asked again. The salesman called the boss again, and we were given another deal (second red flag). At this point, I just want my money back. I ask again and the salesman calls the boss and hands me the phone on speakerphone. The boss tries to offer me more deals, and I ask about just fully returning the item. He finally says that's an option. I tell him that's what I want to do. From that conversation, I, two people with me, and the salesman all understood I would receive a 100% refund (because the item was defective). I have a video of the salesman telling me a check would be issued in two days for the amount paid. Three days later, the owner is still trying to haggle a deal with me, and I tell him I want the full refund as we agreed. Out of the blue, he comes up with a "15% restocking fee" that he claims was the agreement. After going back and forth on this, he tries to offer me a little over half of the restocking fee if I don't write this review. It was tempting, but I didn't want other people to have to go through what I did. Bottom line: you can't trust the owner. He doesn't keep his word and doesn't stand behind his products. Stay far away!

Needed a new washing machine and decided to visit ABC warehouse. Mike Kent was very informative and…read morehelpful and made it an easy purchase. Bent over backwards to make us happy. Thank you Mike.

We bought 2 stainless steel Frigidaire refrigerators from abc wearhouse w year ago. One if them…read moremakes a high pitch humming noise it's obnoxious and it also is getting rust on the front. It's not even hooked to water... these are both 1,300 plus dollars and just 1 year old. Very unsatisfied. Also bought a microwave and it's 8 months and the screen flashes in and out. Never again abc wear house. Discounts mean nothing when the products are junk. Get better quality control. ​

5stars Exceptional Service on Easter Sunday! I had an…read moreincredible experience at this Home Depot today. Despite it being Easter Sunday, the staff was knowledgeable, helpful, and readily available. The Grill Department expert helped me select the perfect grill, while the Garden Center and Paint Department teams provided excellent, expert advice to help me finish my projects. They clearly understood their departments and answered all my questions with patience. Thank you for the great service! Nick & Brian #69149 went out of thier way to make our experience incredible,

Everyone was so helpful and kind. All staff that we ran into greeted us. Keep up the great work…read more Very pleasant. Thank you!

Great selection with a truly helpful sales force. Would highly recommend to anyone in the area.read more

This is a huge three story furniture store with a lot to offer and very friendly service. But it…read morehas reports from people who have been there about ghostly phenomenons do if that sort of thing creeps you out stay away.

I have used Bob several times for electronic problems and he has never let me down. You won't find…read morea more honest, competent, reasonably priced service anywhere. He has served my neighbors well too.

Bob was fantastic. We had a problem with my refrigerator. I described the problem over the phone,…read morehe asked appropriately leading questions to confirm the issue (so that he didn't have to come out to diagnose the issue), ordered the necessary part, and fixed it in the amount of time he told me it would take. He was very pleasant and personable. His rates are the best, his service is top rate and he takes full responsibility for his work. I will be calling him again.

I went to Millard's last week to look for a washer and dryer. My expectations weren't the highest…read morebecause my previous encounters there had not been the best. A lady named Terri Ann greeted me when I arrived and showed me several choices and answered all my questions to my satisfaction. She wasn't pushy, just wanted to answer all my questions. I made my decision and went to the front of the store to make delivery arrangements. The owner even joined us for a bit which I thought was great customer appreciation. Terri Ann made it a great experience for me, no high pressure and a smile all the way. Also, they delivered it two days later. They arrived and took our old set out, installed it and installed the new set and hauled away the old one. I am very happy with the entire experience and the people I worked with!

I purchased a new dishwasher and the wiring harness to the pump was damaged when delivered. They…read moreordered the new part and replaced it three days later. The unit would still not pump out all of the water. I asked to have this dishwasher replaced with a new unit because I was not keeping this one which was on its second service call and had not washed the first load of dishes. I had paid over $1,000 so I felt my request to be reasonable. I did try to buy another unit from Millards but there were none available in the finish I needed. They destroyed my check and picked up the non-working unit. HOWEVER, they sent me an invoice for $125 for installation which had a hand written note on it "You Owe This!" and underlined. When I went to the store and spoke with Greg Millard regarding this invoice, he told me what a favor he did us by not also charging for a pickup. That was a little more than insulting. This is what I would have expected from one of the "big box stores" and why I chose to pay a little more and get customer service over price. That was clearly not the case at this store.

Some Theta Chi Fraternity brothers from the mid 1960's to the early 1970's got together in early…read moreJune 2019. A couple of the brothers stopped by The Ace Of Diamonds and saw an item they thought the rest of the brothers would like. The owner, Kriss , stopped what she was doing and had 15 of the items engraved with our fraternity name along with the CMU emblem. All 15 were done and gift wrapped in 2 hours. Awesome job and very much appreciated. Thank you!!!

The staff is absolutely outstanding! They were amazing helping us find the perfect ring for my…read moregrandpa to surprise my grandmother with for their 50th anniversary! I will never shop anywhere else for jewelry!