I was visiting Holland, Michigan, & noticed that the bows on my glasses were very loose…read more I found the address for Globe and arrived promptly as they were opening. The optician immediately made adjustments, refused payment and sent me on the way to enjoy my vacation. Terrific service!!

Great selection of boutique and artisan eyewear. They are not optometrists, they sell frames and…read moredo not do eye exams. Really loved their selection. I inquired if they accept VSP insurance. The owner told me that they would provide their paperwork and I could file on my own. This was fine, I have done that at other eyewear shops. Unfortunately, he didn't stop there. He offended me and told me that they don't work with insurance companies and would not work with a company like VSP anyway. The owner seemed like a bit of a narcissist and really put me off with his comments. This is really unfortunate since the eyewear store that I usually work with has closed and I was looking for a new place. Also, I didn't see any prices on the frames which made me feel uncomfortable. Why don't you have your prices marked? Leaves me asking a lot of questions in my head?

Hannah was very helpful & friendly. She understood my concerns. The staff is nice. They do accept…read moreStraight Medicaid if someone is looking who has this insurance.

From the owner: Comprehensive Eye Exams, Diabetic Exams, Contact Lens Exams, Ocular Disease Management, Pediatric…read moreExams, Medical Eye Exams, Glasses Adjustments, Repairs, Frame Styling.

Dr Hulet was amazing! So thorough, knowledgable, patient. Would recommend him to anyone and…read moreeveryone!

This was my first time going to Rx optical. The optometrist I saw was great, explained a lot…read more However, I don't think I'll be going back bc of the up front service. The staff first gives you the cost of lens and frames with everything on it, which a part of it I think was dubious & not well explained, like how far to the sides I wanted to see with my lens which differed in price??? Never heard of that before but the total bill would have come to $400, which I said no, and she narrowed my side sight down which brought the price down to $200. I guess if I want to see that far to the side, I'll turn my head. After I got home I saw there was a charge for $30 for a protection plan, which I was not asked about or was it even explained to me. When I went back for my glasses I asked if there was something to show what that plan was. She showed it to me in their flip up book. I asked if there was a handout I could take home. She said she could copy the page for me. When i tried on my glasses they were crooked so the service person got them straightened for me. Thought they fit OK but when I got home I realized the part that goes around the ear was sticking out too much & I could pull my glasses off with out any resistance. I haven't been to the optometrist in 3 yrs. but i then remembered that places i had been before always adjusted the stems around the ear before i left. Obvious they come from the factory with the ear part higher because they need to be adjusted around the individual ears, however that was never done. i did go back the same day and & asked if there was someone there who was trained in adjusting glasses bc that should have been done before I left the place, so it was then done. I don't know if they are not trained that well or they are lazy. This is a chain, I don't think it is as reputable as a stand alone optometrist. I'm sure it's a starting point for a lot of optometrist, & I don't know what the chances are that the one I saw will be there next year. I don't plan on going back, it is not that reputable in my eyes

Stopped in while on vacation for help getting contacts (I left my contacts and glasses at home in a…read morerush get out the door)! The team there was above and beyond helpful! I would definitely recommend from a customer service experience.

The glasses I got on my last visit were not satisfactory. The frames were uncomfortable and hurt my…read morenose. Adjustments just weren't doing it due to the design of the frames. Victor, the manager, contacted me over my issues and went out of his way to make sure that I have a comfortable pair of glasses. I'm impressed, and I'll be a returning customer!

The staff are very pleasent to work with. Very knowable about your needs. I have been going here…read moreover 15 years. I trust them with all my needs.

Front desk receptionist, Jessica, is extremely off putting. Her responses to questions or concerns…read moreare unprofessional. Would not recommend services here sorely based on the interactions I have had with her. The medical team I have interacted with were fine but will take my business elsewhere due to this employee.

Highly recommended.. I can see so much better. Staff was caring and efficient. I was a bit scared…read moreand concerned about my cataracts but the experience and results were great.

If I could give 10 stars I would! Such a great experience in Healthcare. It's just not the norm. I…read moream so happy I chose Holland Eye Surgery and Laser Center for my cateract surgery. I am a research geek and Dr. Matthew Currie was the right opthamologist to do my surgery. He is thorough, he isn't offended when asked a lot of questions, I never felt rushed and his support staff was cheery and positive regardless of how scared, withdrawn, and short I was. Not to mention taking the patch off today makes me feel like Dorothy in the Wizard of Oz​​​ when everything is technicolor and clear. Very pleased with my choice in eye care

They don't care about their employees at all. They would rather have you throwing up on the job…read morethan staying home to actually get better. They say they are a family but talk behind your back. High turnaround rate-I wonder why. Stay away and do not work here.

This was my first visit. I felt bad coming in with one of the receptionists having an issue with…read moreher computer system and being on the phone with a technician. I think the billing person was then trying to handle check outs and now additionally check ins, so there was a small line and delay but not too bad of a wait. During my appointment I was completely thrown off that I was getting my pupils dilated and without question or advance notice. The day before I got a call about the location and if I knew how to find the place, but no notification that I would be getting my pupils dilated, that I should bring contacts or prescription glasses, or sunglasses. Additionally the appointment ended up being an hour and a half which it has never taken that long. I had only anticipated an hour so I had a conference call that I had to get on so I had to put an earbud in while listening to Dr. Bast give me his assessment. He was very descriptive and helpful, confirming my already known inability to get lasik and crushing my hope of ever having my eyes ever be 20/20. The staff is very nice otherwise.

The staff is extremely helpful and kind. The doctor is knowledgeable and talks you through…read moreeverything.

we went in for an adjustment on some glasses and Domink did a great job! they are perfect and he…read morewas very kind and professional.

Dr. Jammer is excellent! She is very personable and made things very easy to understand.read more

Not happy with the service I received. I've been waiting about 6 weeks for two pair of glasses in…read morethe Grandville location. No communication, finally a person returns my call saying they've been checking on my order every day...hmm I don't think so. I won't return after this.