Dr. Meier is an AMAZING doctor. He's so kind and patient, and willing to explain and answer any questions you have about your diagnosis, test results, or treatment. I want to be very clear on that.
I'm sad I won't be seeing him again due to other people employed there. My insurance company tried to get in touch for two weeks regarding a claim, and left many voicemails. They were never returned, so my insurance company asked me if I could follow up. I called and sent a message through their patient portal. I did talk to a person who I think was a PA or something. He answered nothing, didn't get my patient info, and I was put on hold for 20 mins, and then was hung up on. I called back and another staff member said this person had gone to see a patient while I was on hold. That's just wrong and disrespectful. I should have been valued as a patient as well. I called back again a few days later and talked to this same person again and he said he would set up a time to talk to them. That did not ever happen.
My insurance company ended up denying my claim because they never got the information they needed. It was a good bit of money, and that affected my ability to get ongoing care. It's really unacceptable that a doctor's office affects your health negatively. read more
