We contacted Green Planet Restoration after our home was broken into. The intruder shattered a…read morewindow, hid in our gym room, and left blood on our equipment and belongings. It was late at night on a weekend, and after calling several other companies with no response, Green Planet was available and came out promptly. The representative and employees were very pleasant and professional. There was a discrepancy regarding the billing; however, they were very responsive and eager to help me understand the charges and resolve the issue. I truly appreciated their willingness to address my concerns. I would highly recommend them to anyone in need of biohazard cleanup services.

I had a leak from a bathroom upstairs. I feared it would cause mold. I had requested quotes from 3…read moreplaces. Green Planet was the first to come out. If you want water damage resolved quickly, they are what you are looking for. They were not the cheapest quote but they were the fastest. I got quotes from other places that included drywall repair but they were a few days out. So I decided to go with Green Planet because they could start immediately. The only thing was that their quote didn't include drywall repair. I was told it's another dept and I would need to get a quote or I can find my own handyman. Ok how much can it be? Well after the water damage was resolved, I started getting quotes for drywall repair. I found out it was very expensive. In fact, well past the quote from the other places that included drywall repair. If I were to do it again, I would get quotes for the complete work so I can compare apples to apples.

My son flooded the bathroom upstairs and water came down through the walls. Brandon came and setup…read moredryers fairly quickly and Eli did the removal of the ceilings and drywall. Both were very professional. Overall, it was a great experience.

Overall service experience left a lot to be desired. There were multiple instances where the…read morecontractors arrived unprepared--missing tools or bringing the wrong supplies--and had to leave to go back to the hardware store. It gave the impression of poor planning and disorganization. On one occasion, they even showed up unannounced to begin work. I wasn't home, and they ended up being let in by my elderly mother, which made me uncomfortable. After the job was completed, we were pressured to pay immediately--well before the due date listed on the invoice. The tone felt aggressive and unprofessional, almost like dealing with a collections agent rather than a service provider.

I had water damage to the area by our window. There had been water ponding the window. The carpet…read morewas wet. I called California water restoration They came within hours. They opened the wall and found mold on the wet wood. They cleared the mold and repaired the damage. His team cleaned the area completely when they were done They were very professional and thorough If I had water damage again the first thing I would do is call CWR

Daniel came same day as a call and used high quality instrumentation to help us pinpoint locations…read moreof water damage and helped guide the demolition to make sure we opened walls up where needed, and where we could stop the demo. Highly knowledgeable about the trade, trustworthy, and an overall nice guy. A rarity in a trade with a lot of insurance-scamy type companies.

When we had an issue with a water leak causing mold in our walls we got estimates from multiple…read morepeople and companies. From the first time we met Nima Atighetchi of Servpro, we felt he was knowledgeable and cared about our home. He explained to us the process, the likely length of the repair and how they would protect our environment. Before we even got the quote for the job, we wanted to work with him. When we got the quote we were happy and went with ServePro and Nima's team. It was a great decision. The job was done very well, they made sure to minimize the impact on our use of our home, and they were extremely focused on the cleanliness of their work. We would highly recommend them and if we had any other issues in the future, we would go right to Nima to handle it. Definitely a 5 out of 5 star experience!!!

No body likes it when water damage happens in their home, but it's good to know that Servpro is…read morethere to help fix the situation. After the recent heavy rains, water got into the wall down to the floor. Unfortunately I was not aware of it until a musty smell started to permeate the closet, and then I noticed the wall was moldy and a bit damp. Servpro, specifically Nima, came out assessed the amount of damage and their team was quickly out and on it. The damage was more than expected but they did their best not to disrupt our lives. When requested, recommendations for asbestos testing and contractors where given quickly. Since all water damage was by rain storm and an old roof, we knew the insurance company would not cover it, so considering all this was out of pocket, the price was within range of everyone else. Overall very professional and worth it when the emergency occurs.

I highly recommed 770 Water damage, especially Jason and his team. We had a water damage issue and…read morewhen we called, Jason came out almost instantly and assessed our situation. He was friendly, professional, experienced, as well as reassuring that we were in good hands, which was later demonstrated by their excellent work. The team came out and took care of our problem which included finding the source of the leak, removing drywall, flooring, cabinetry, and creating a room with plastic sheeting where the work was all done with minimal impact to our kitchen and living space. The work was all handled carefully, and accurately. The guys were also friendly, and respected that they were in our home and treated us with courtesy and professionalism. Our problem was resolved and we were also guided on how to file a claim with our insurance and given all of the proper photos and documentation to file a strong claim, which went smoothly overall. If you have water damage, or any other type of issue that is described on the side of their truck, call 770. They will do a great job. THANKS JASON and team!

770 We called and they came out the moment we called . We had an emergency, and they showed up…read morefast, handled the situation and truly saved us from what could have been a much bigger problem. There're our go-to water damage company. Thank you, Celso, for taking such good care of us.

This company came recommended by a realtor for some plumbing repairs. Unfortunately, the quality of…read moresome of the work is subpar. One of the tasks was to replace a bathroom sink, but the plumber chipped the countertop, failed to seal the gap between the sink and counter properly, left large amounts of unsightly residue on the sink and countertop, and did not use the mounting brackets for the sink properly. Drypro was also tasked with applying caulk to various places in the apartment. Unfortunately, the plumber applying the caulk did a very messy job and did not smooth the caulk bead well. There were globs present and nonuniform streaks present along the windows and counters. In some places, this will need to be redone. Drypro completed the other tasks requested fine, so be careful to inspect all work done by Drypro carefully.

Seems like every time I turn around this year something else breaks in my 20 year old home. Most…read morerecently, the pipes under my kitchen sink came apart. I'm not sure how long there was a leak, but I was fearful that mold would result. Dry Pro was able to come to my house the next day and begin work immediately. Thankfully, the damage was contained, and they were able to remediate the mold and repair the water damage to my cabinet within 36 hours. The tech, Bear, did a great job. I will definitely call them again if I ever have another issue like this one.

I cannot say enough good things about 770 Water Damage & Restoration and their incredible team…read more Going through water damage is stressful, but they made the entire process smooth, professional, and reassuring from start to finish. A huge thank you to Celso in management for overseeing everything with professionalism, responsiveness, and care. The demo crew: Luis, Transito, Chris, Emerson, and Beto worked extremely hard, were respectful of the home, and kept everything clean and organized throughout the process. Their work ethic was outstanding. Special appreciation as well to technician Jason, who was knowledgeable, thorough, and always willing to explain what was happening every step of the way. And thank you to advisor Avner for being supportive, communicative, and making sure all questions and concerns were handled promptly. This entire team went above and beyond with professionalism, honesty, attention to detail, and customer service.

Crew did an amazing job drying out a flooded gym - they even hauled out all the heavy equipment,…read moreweights, treadmill etc. This was the second time we used the company, very satisfied both times.

"Multiple Layers" of Deception and Unprofessionalism…read more.. In my correspondence with Gene K., a representative of Scope Environmental (cut and pasted from Yelp chat room) mentions "We can definitely help. Our asbestos inspection, survey, and lab results pricing is very competitive. It's $625 for the inspection and report. Each sample is $35. No other fees. Generally, results and reports will be available within 24-48 hours". Gene K. also mentioned the following "Some samples have multiple layers, and that can not be determined prior to taking the physical sample. You are welcome to call in so that you can properly comprehend the procedures". However, UNDISCLOSED FEES can creep into the price charged to the customer, e.g. such as the need to test "multiple layers" of one material; so, "No other fees" is (deliberately) misleading and therefore, deceptive. A field inspector (Daisy Flamenco) of Scope Environmental, arrived at the project site and upon seeing the area that needed sampling, asked the homeowner for a ladder to get her modest stature to the sampling material areas. When sampling the ceiling, Ms. Flamenco was barely able to reach the sampling surface (needed to be on her tippy toes), even with a step ladder (provided by the homeowner). ALL sample takers must come fully prepared for all conditions at the work site and not rely on the homeowner to provide tools, equipment or assistance of any kind to do THEIR job! Ms. Flamenco was dressed casually, no respirator or other appropriate protective equipment or gear, which is not only hazardous to herself, but sends the message to the homeowner (overseeing the work), that asbestos is really not that harmful. Even two and a half years following the end of the COVID-19 pandemic, it is appropriate if all workers who enter a home, to wear a mask or at least offer to wear one, but Ms. Flamenco failed to show the occupants of the residence, such consideration. Most (professional) people return to bad pre-pandemic habits, even if to protect the home's occupants from the common cold. What is really inconsiderate and unprofessional, is that Ms. Flamenco had disturbed suspected asbestos containing materials by scraping and cutting away material from parts of a furnace and its ducts, leaving the furnace and ducts out-of-order, i.e. if no asbestos or other harmful materials were found, the furnace and ducts could not be safely and effectively used without first repairing them. Leaving carcinogenic materials exposed (cutting, scraping or otherwise removing and exposing asbestos) to those who live at the work site, is hazardous and unprofessional and should never be done this way. Exposing harmful materials puts people and animals at risk of exposure to carcinogens and asbestosis causing particles! Asbestos sample takers should take measures to seal or otherwise cover, exposed asbestos containing materials (when they are through sampling them), to protect home occupants. This experience was a wake-up call to how incompetent workers can make a bad situation, worse!

After my plumber discovered extensive sewage leakage beneath my house, we needed immediate cleanup…read morebefore any repair work could begin. We contacted Scope Environmental because they specialize in a wide range of services, including sewage and mold remediation. Veronika was courteous, highly responsive, and scheduled a team to come out the same day. Peter and his crew were professional, efficient, and thorough. They quickly extracted the standing water, debris, and sewage, then applied absorbent materials to the wet areas to remove moisture. They also installed heaters and drying equipment to prevent further damage. I appreciated that they returned over the following days to monitor progress and ensure everything was drying properly. Their support during such a stressful situation made a world of difference. I highly recommend this reliable, family-owned company for anyone needing this kind of emergency cleanup services.

I hired this water mitigation company after I had a flood in my house. I mainly dealt with Geraldo…read more He was very responsive any time I had a question, (Which I had a lot!) I didn't know anything about this kind of matter but he practically and patiently held my hand through it all. It was stressful but this company they took care of business right away. The rest of the staff was very professional and knowledgeable as well. They knew what they were doing! I would highly recommend this company with flying colors. Thank you Geraldo and staff!!

We hired Haztek after the Palisades fire to left light smoke & asbestos dust in 2 areas. What…read morefollowed was a nightmare. Their work increased contamination in the exact areas they were hired to fix. Over a period of 2 months they failed multiple clearance testing, left visible ash behind & caused over $50K in unnecessary damage. Haztek advertises as experts in asbestos, lead, mold & fire but only hold a general contractors license. You can verify this on the CSLB website. Our experience has been devastating and I strongly warn anyone considering hiring them to read all their reviews and look up what they are actually licensed for. You'll find the majority of 5 star reviews are from customers who had phone call consultations and never actually worked with this company, which is misleading but not surprising given the things we've learned about Ami. Do yourself a favor and avoid at all costs!

Restoration General saved us! They took good care of us. We felt the stress come off when they…read moreshowed up and started the work. They covered up with plastic in such a neat and efficient manner. They took care of the mold all in one day! It was a corner of our closet that was effected by a leak upstairs. The workers were professional and friendly. We didn't have to break the bank to pay for it. They gave us an affordable estimate. Thank goodness! We hope we never have to deal with water damage or mold again, but if we do, we will absolutely come back to Resortation General.

These guys did a great job when I had a mold issue in two of my showers. They were always on time,…read morevery friendly, and were swift with getting the job done. Highly recommend this company!