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MEGA MC

2.0 (65 reviews)
Open 5:30 am - 11:00 pm

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The shack
Terry R.

RENTER BEWARE! First of all this car rental place advertises as "Economy Car", when in actuality it is call "MC" This location is miles off airport campus in a shack! However, they do offer a shuttle but you have to call for it. Unhelpful youth manning the desk. What was suppose to be a just under $200 rental turned into an over $600 rental. To top things off, I got a text message at approximately 8pm the night before I was scheduled to turn in the car, telling me that their office would be closed due to the holiday and to just leave the car parked close to the gate and drop the key in the lock box. To make matters even worse, I got an email that night stating I didn't turn in my car and that it was late over due. I will spare you anymore time reading about this so my recommendation is DO NOT USE THIS SHADY BUSINESS NO MATTER HOW CHEAP IT APPEARS!!!!!!!!

Absolutely terrible service! DO NOT RENT FROM THIS COMPANY! Front Desk attendant was 15 minutes late to open the office so I could get my rental. First car they brought out had bald front tires. Second car they brought out had front end damage! Terrible customer service and even worse management.

Chantel D.

Country and Unprofessional. We waited over 2 hour for the shuttle. End up taking an Uber to the location. Upon arrival we wasn't even greeted by the 2 children that they had running the front desk. Told them how we were waiting for the shuttle for over 2 hours. No one apologize for the inconvenience .they didn't even tell us that there wasn't any cars available til we asked. Just sitting there with a dumbfounded look on their face. lol this experience was underwhelming. Literally ruined my trip. DO NOT BOOK WITH THEM!

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1 year ago

Very unprofessional, give wrong information, and charges are not what they say. Save your self the trouble.

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2 years ago

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2 years ago

They wont pick up the phone, and i have. been waiting for my deposit for over a month now.

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3 years ago

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Ask the Community - MEGA MC

Review Highlights - MEGA MC

So when it came time to return, Brianna called me to ask where the van was.

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.3(226 reviews)
1.1 mi

This was literally the best experience that I've ever had with an Enterprise location. In my…read moreexperience, Enterprise is normally not my first choice because of the hassle, the wait, the poor customer service, etc. This location was not at all like that. They had online check in which expedited things significantly. Then the lady who we went to get the car, Seraiah was fabulous. Her bright, happy attitude made me so happy (we'd had a horrible trip until that point). She went above and beyond to make us feel valued. It really meant so much because not only was she efficient at her job, but the extra energy and friendliness helped me calm down after the awful airport experience. Then the lady at the gate who checked out the selected car was also exceptionally friendly and easy to talk to. The lady who checked us in at drop off was also awesome. I don't know what is going on at this Enterprise for them to have such cheerful, awesome employees. I loved it. No stress, minimal wait, exceptional customer service. 5+ stars for this Enterprise.

Had a great experience with the rental and a better experience with the customer service. My…read morehusband left a few items in the armrest and Musa went above and beyond to retrieve the items for me. I really appreciated the help, it was a lot going on that day and we had already began to leave the airport. We are super grateful for Musa and moving as fast as he did in order to retrieve our items. Thank you!

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Enterprise Rent-A-Car
Enterprise Rent-A-Car
Enterprise Rent-A-Car

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Hertz Rent A Car - Photo of "damage" upon return.

Hertz Rent A Car

2.0(308 reviews)
1.1 mi

I rented back in September and just realized I forgot to do my review. I reserved and pre-paid for…read morea Mustang Convertible through Priceline. I also got the Insurance through Priceline , not Budget since it was cheaper. I don't usually get the insurance , but since I was going to be staying in Myrtle Beach for a few days I wanted to be covered since theft , vandalism , and such are a problem now more there. I still love Myrtle Beach though. I also visited friends and family in both NC and SC. After having it a couple days I noticed a charge for the Insurance through Budget. I tried calling several times and couldn't get through to the airport location. When I called the 1-800 number ( in India ) they wouldn't take it off and said I would have to talk to the airport location itself either on the phone or upon return. When I returned it I spoke with one of the reps and they took it off and said on my Hertz Gold it has me automatically taking the insurance , so I went online and changed that. I never had it set on my account and last time I rented I didn't get charged , but somehow it got changed to authorize insurance upon rental. Of course the walk from the terminal in Charlotte to your rental car area is terrible and they were doing some remodeling. Since I'm Hertz Gold I went directly to the car area and went inside the office there to get my keys , contract , etc and find out where my car was parked , it was right next to the office. The car was clean and I inspected for damage and it all looked good. When I drove out to the gate I noticed the low tire pressure light on one of the tires and it was only down a couple pounds according to the gauge. I stopped at like a 7-11 with an air pump and added a few pounds and was on my way. A few days later the light comes on again and I added air again to the tire. I didn't see any nails in the tire or anything like that , slow leak. I spent almost a week in Myrtle Beach and the last day again I had to add air to the tire before heading back to Charlotte. When I arrived I told them about the tire and it needed to be checked or replaced. The car was nice to have and I had the top down almost the entire trip , the weather was perfect. It got pretty good MPG too , more than my own car. Of course it had all the tech stuff for the radio and Navigation.

Me and my family put a reservation in for a car days in advance. We flew in from Phoenix for a…read moregraduation out in South Carolina. Once we arrived we were told there were no cars available even if you reserved. It was stated that there were 30 reservations in front of us with no car available. They said they would call an uber for us for $380 to take us where we needed for the night but with no rental. Later on, we called to cancel the reservation to avoid any charges and they tried to say the car was picked up. We finally got it settled and while asking for confirmation on the cancelation the worker we were talking to hung up on us mid question. Horrible service, and horrible preparation. Would not use this service again. Now me and my family are stranded at a hotel trying to find a last minute car rental when we thought we had a reservation.

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Hertz Rent A Car
Hertz Rent A Car
Hertz Rent A Car

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Alamo Rent A Car

Alamo Rent A Car

3.3(122 reviews)
1.1 mi

This Alamo lies within the Charlotte CLT Airport - no shuttle needed. RENITA was so helpful at…read moreAlamo. We booked through a 3rd party through my credit card portal. They provided a confirmation code that did not coincide and was not findable by their system. Renita was persistent and made it happen by trying different search methods. HOWEVER, beside the service Renita provided, it was not the best experience. I had thought that because it was directly at the airport that the experience would be quicker than renting from a spot outside of the airport. Boy I was wrong. There were many counters at this rental car area and the only one with a long line was Alamo. I thought, "just my luck". They seemed severely understaffed and overworked. I felt for the staff. If you have extra time you want to kill - by all means rent through Alamo@ Charlotte Airport. If you are trying to leave the airport ASAP, then I do not recommend. Unfortunately, because of my poor experience, I would be hesitant to rent from Alamo, at least this location, in the future.

Rental car companies can be such a pain but luckily Alamo seems to be one of the ones that actually…read morehas their stuff together. This was my first time using them in Charlotte and the process was smooth. The only thing I don't like is they charge you an extra deposit if you are local. Otherwise, no issues and I will be using them again. I received great service inside a the counter from Tiana, and more good service when I was getting the car from Christian.

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Alamo Rent A Car
Alamo Rent A Car
Alamo Rent A Car

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SIXT Rent A Car - SIXT

SIXT Rent A Car

1.6(48 reviews)
1.1 mi

Jason Sandoval was polite and professional, so my complaint is not about the employee personally…read more My issue is with the policies and how they are presented to customers. I booked a 7-passenger Mitsubishi Expander through the SIXT website using the flexible booking option. When I arrived, I realized I didn't need such a large vehicle anymore and asked to switch to a smaller car that was available. I was not asking for anything free. I simply asked to be charged fairly for the smaller vehicle. Instead, I was told that changing the reservation would count as a cancellation and would involve about a 15% fee, which essentially removed the savings from switching to a cheaper car. So even though I drove away in a smaller vehicle, I still paid almost the same price as the larger one. This is what felt unfair. If a customer books a smaller car and asks to upgrade to a larger one, the company would obviously charge the difference. When the situation is reversed and the customer wants a cheaper vehicle, the same principle should apply. Travelers should also be aware of the insurance structure. I was charged about $107.55 for Third Party Liability, but the way it was explained at the counter made it clear that this coverage was minimal, and additional coverage was strongly recommended for about the same amount again. Also, if you rely on your credit card insurance instead of purchasing the company's full coverage, the security deposit increases from $1,000 to $3,000. The staff was courteous, but these policies were not clearly explained before booking. If I had known these details in advance, I likely would have chosen another rental company.

BEWARE - I have never written a review before but feel obligated to warn people about this company…read more We rented a Yukon Denali XL from this "premium" car rental company for a trip. On our way back, the car broke down while driving down a major US highway. Thankfully I was able to steer my family to the side of the road safely but the car wouldn't restart. I get that cars malfunction and I'm not blaming the company for that per se, but it was the company's response that was baffling. We called the helpline number they provided and explained the situation. For the next 2 hours, they read their corporate policies to me for reasons why they couldn't help us, passing us off to four different people. Despite pleading with them to send a wrecker or another car or a driver or something they refused despite being aware of the dangerous situation. We were miles away from the nearest exit and it was pitch black. The car was dying so hazard lights eventually got dimmer and we were sitting just feet from the right lane. They said we were in too dangerous of a situation to send help and needed to get a wrecker to tow us to the nearest gas station before they could do anything. Obviously no wrecker has enough space for all the family and dogs. Finally they agreed to send a car from 3 hours away to our location (it had to come from an airport destination despite having a location 45 minutes away). By that time, I had began exploring my own options for getting my family home and ultimately hired a driver from a nearby city (Uber wasn't available where we were). Obviously this transcends bad service and shows a blatant disregard for customer safety. Feel free to move forward with the small discount they offer you but just know you are completely on your own if anything goes wrong with the car. I can tell you right now to go with another option and thank me later.

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SIXT Rent A Car - SIXT

SIXT

SIXT Rent A Car - SIXT Car rental at Charlotte Airport

SIXT Car rental at Charlotte Airport

SIXT Rent A Car - Very rude employee who refused to honor our reservation.

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Very rude employee who refused to honor our reservation.

MEGA MC - carrental - Updated May 2026

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