i have started coming to get a facial with Taylor once a month as a form of self care. it is the…read morebest thing I never knew I needed. Taylor always takes her time, and makes it such a relaxing and rejuvenating experience.

Had a great facial with Taylor, who customized my treatment to what she thought my skin needed. The…read morepricing is very fair which is a bonus!

Absolutely love HOP and am a laser club member. I've been coming here once a month and have gotten…read moreFacetune Laser (C+B laser), Microneedling, Acne laser, and BBL laser with Hannah! She's the best! My skin has significantly improved in tone, appearance, and texture since starting these treatments. Staff are friendly and HOP itself is beautiful and has a luxurious feel. They did a fantastic job going with the timeless elegance.. the neutral and minimal aesthetic is perfect and gorgeous!

I got Botox here for the first time and I loved my injector, Courtney! She was so sweet and didn't…read moremake me feel rushed or pressured as she answered all of my questions. I love the aesthetic inside, and it's super relaxing.

I saw a Groupon for microneedling at this medspa and decided to come and check it out…read more First, it's a really aesthetically beautiful space. This extends to all areas of the spa that I accessed. The vibe is definitely lush and luxe. The waiting area has plenty of seating for clients waiting and there are two restrooms as well as an open sink area for clients and guests to use. My only critique would be that the music was a bit loud but I also could have been sitting close to a speaker. The spa scored major points for having a parking lot. This allowed for easy access and in this part of town that can be challenging to come by. The desk staff are very nice and helpful. Someone came in 30+ minutes early for their appointment and instead of making it a big deal they offered them the use of the sauna. I thought this was really great and showcased that the spa really does prioritize guest experience. The level of communication pre appointment was great and supportive. I was on a wait list for my service and was texted about an earlier opening. My actual procedure was also a great experience. The esthetician was incredibly knowledgeable and provided great insight around aftercare and follow-up. Shout out to Kristin(en) she was great and it was also her birthday. Overall, this was a lovely medspa experience start to finish. I highly suggest checking them out (and catch some deals on Groupon).

Jen is a life saver. After getting some not so ideal filler from a different business, she helped…read moreme with a dissolve plan and I'm already extremely happy with the results.

I visited this establishment twice, hoping the initial issues were a one-off experience, but…read moreunfortunately, the customer service remained consistently poor. My first experience involved confusion with their booking system, which I overlooked as a minor technical error. However, my second visit confirmed a deeper issue with their operational standards. Despite arriving early for my appointment, I waited for 15 minutes past my scheduled start time before even being checked in. Then 15 minutes later, once I approached the front desk they checked with the clinical area to bring me back, the delay extended another 15 minutes once in the room waiting for the doctor. When I addressed the wait time, I was told directly that my appointment was not a priority compared to other patients and that this wasn't a cosmetic space --an unacceptable statement to make to any client -- which I was aware of. After waiting, I requested to speak with management. The ensuing interaction lacked any proactive acknowledgment of the situation but was followed up later with an apology after I explained my disappointment with the lack of expectations when it comes to waiting times. After we discussed the breakdown in customer service and I agreed to proceed with the appointment, I was informed minutes later that the doctor had moved on to another patient and I had been passed over and would have to wait another 30 minutes to be seen. In any aesthetic or medical practice, the client experience should be built on clear expectations and mutual respect. This experience was dismissive and disorganized. I will be taking my business elsewhere.

I still love this practice and Shirien Coover for everything I mentioned in the review below. But…read moreI need to add that I'm never judged as overreacting when I come in between checkups because I've noticed something that concerns me--even though, thankfully, most things are harmless. I know medical practices should treat patients respectfully, but not all do. This practice always does! I like that I feel confident in the relationship established here.

Each visit leaves a smile on my face. The entire team are super supportive and they over deliver…read morein the results. Just be consistent and work toward your skin goals. I have confidence that Maeva will deliver for you as they are doing for me.

Highly highly highly recommend!…read more First thing I noticed when walking in was how natural everyone coming in and out looked. This was important to me when choosing an injector. Adriana made me feel super comfortable. She saw what I saw, and came up with a realistic plan that I was comfortable moving forward with. On the day of my first treatment, I was soooo nervous while the injections were happening, crossing my fingers that I would like my results, but I am so happy to say that they exceeded my expectations. Adriana did just enough to make a difference, but it's subtle enough that no one can tell I had anything done. I just had a follow up appointment to look at one area that needed a little adjustment after the swelling had gone down and she fixed me right up. It's exactly what I wanted! Definitely book a consult :)

Parking is trash, but if you can overlook that, BodyBrite is anything but! I came in for my first…read moreDysport appointment and was checked in (and treated) by Sa'id--he has the magic touch. My last dysport experience at a spot on Rainey left me in pain within hours, so I was hesitant to try a new location. Thank goodness, Sa'id knew exactly what he was doing. I wanted injections on my glabella and after review, he carefully marked those lines and never pressured me to add more units or upsell. Service and cleanliness were top notch. I'll definitely be returning!

The most caring, kind, passionate team! Maria and her team are amazing and so skilled. They really…read morecare about quality! I won't trust my face to anyone else. I literally fly back here when I'm out of town to get touched up or new work done. They keep me looking and feeling my best and never try to sell me procedures I wouldn't be happy with or want. Honestly, there is so much they offer that I haven't even tried yet. I mostly just get some light injectables but their services menu is extensive and I'm excited to continue exploring what else I can have them do for me. You only live once right? Why not be hot and happy! lol

What an incredible experience. I came here for the 75 minute…read moresignature massage and sugar calf and foot scrub. Wow! Time passed by so so fast. I could just lay there for forever. I was with Amy and she was amazing. Made me feel very comfortable and the massage perfectly hit the spot. Left feeling super refreshed. Definitely on the pricey side for a massage but worth the occasional splurge.

I have some issues with Viva. (I really think that only fifteen minutes between appointments for…read moremassage therapists is not enough. So, I stopped getting massages there a few years ago.) OTOH, the receptionist at the 35th street location is wonderful, and all the aestheticians at that location are thoughtful, careful, informed, and very good listeners. Janna and Barbara are my preferred, but every facial I've had there has been lovely. I walk a lot, and my feet are gnarly gnomic nightmares of callouses on callouses. I had a doctor actually recommend I get pedicures to deal with how bad my callouses are. So, I started getting pedicures from various places. And then I got a pedicure from Rubey. She was the first pedicurist who didn't draw blood. I mentioned that to her, and she said she hears that a lot. And she was puzzled why people kept saying that. We say that because she's so good. So, I highly recommend Viva, especially Rubey, Janna (sp?), Barbara, and the 35th front desk person whose name I can't remember who straightened out so many things for me, but I wish they gave their massage therapists a longer break, and the music is bleh.

I get that this is students. I was lucky enough to get a good haircut here so I wanted to get my…read moreeyelashes permed and colored too. Guess what, my lashes didn't perm at all, not even a curve. I lay down and basically the student put on the perm solution too early or did it poorly, no worries the instructor comes in and fixes it because they don't want to overprocess my lashes they don't leave it on that long that's fine. The student proceeds to do a poor hand massage and poor neck massage, that's fine, again learning. She then takes forever to clean up my eyes why because she applied the dye very poorly which required so much clean up that when I got up I still looked like a raccoon, that's fine, learning. I get up, my lashes didn't even curve. Not even a little bit. I'm upset obviously because I just spent 1.5 hours on this table to look EXACTLY THE SAME. The instructor comes in too explain what happened and again I get it but you didn't give me this explanation before I laid down? No disclaimers no nothing. She said okay my advisor isn't here but we want to make this right we want you to come in again and fix this. So NICOLE calls me this morning and is like I'm so sorry blah blah blah I was like okay I'll schedule my next appt, the instructor had mentioned complimentary. She's like no most we can do is 20% off, I was like alright please kindly leave me alone than.

Came in for a 60 min facial followed by a haircut. This is my first time coming to an Aveda school…read more Facial- relaxing and good flow. i wish there was more shoulder massage but it was professional and enjoyable. Haircut- i wanted to get a trim, long layers, and face framing strands. I loved my haircut but it took much longer than i expected. I saw the reviews and people have said it took long so I made sure to have an ample amount of time, I was just starving haha. I appreciated the students for being so diligent and careful with the service. Instructors definitely knew what they were doing and checking the haircut. Would I come back? Yes i would. For the price, its for a good cause, and close to where i live!

Amanda was my wonderful stylist. I needed a haircut badly! She deep conditioned, added layers, and…read moreround brushed my hair to soft and glossy perfection. The salon staff was very welcoming and accommodating too. The salon itself is modern, beautiful, and clean. I look forward to coming back in a few weeks!

I never ever yelp. Ever. But for a person who used to pay so much for my hair from amazing…read morestylists. Sometimes in a chair for 9 hrs at 200$ an hr for color. I emailed to cancel a consultation because I spoke to the amazing hairdressers at DEEL ROOTS ATX and I was reminded why I pay extra for a well run salon. I will copy and paste the complaint I sent to the salon days ago. And they NEVER even stopped to say. I'm sorry maybe we weren't the vibe for you. I will never ever step in there. And if you're looking for a great place to take care of you and are lost in Texas. DEEP ROOTS. So much talent. So much vision. And they actually work while they're there. Instead of ignoring the girl smiling saying uh. Scuse me. I'm soooo sorry but can I ask a question. I'm sorry I'm bothering you! Here is the email o sent the business after I canceled my consultation: Also. I doubt anyone cares. Bc what's more business to anyone these days. But I felt so awkward in your salon today. It was like pulling teeth to get have anyone look up from their computers and there was three people behind the desk. I honestly felt like I was bothering you all by asking any product questions. Appt questions. Staff questions. Just random questions. Literally I felt bad asking questions and it was like awkward between me and what I'm assuming was a hairdresser about looking up information on a product the salon carries. I spoke about a wanted curl cream. I wasn't offered to look into it and see if yall could get it in. The girl giggled and said must be new. No. It's years old. Maybe take a second and help out the only person actually looking at hair product. 3 people behind the desk. One active customer. Never have I ever experienced something like it. Which is why I will never ever walk in there and stick w deep cut atx. I'll include photos Of years of hair in la. Nine zero one salon. Fred segal when it existed. Chris McMillan. Seriously lift your heads up from your computers and little bit of product knowledge goes a long I've never felt like so weirded out trying to info in my life. Also. You all were just so careless idk why I'm writing this. You acted like you need absolutely no business at all. And oddly they were spending so much time on computers I actually felt rude bc I'm not a high maintenance person. And I thought they could've at least replied with... you're so annoying and we don't care. I would've at least thought like ... well. That was clear. But not even a meaningless apology that is cut and pasted to everyone. What every. No one cares about helping anyone anymore.

Anna completely transformed my bright bleach blonde into the most beautiful warm strawberry blonde…read morefor fall. She was attentive, kind, and made the entire experience even better than I expected. I couldn't be happier with the results and will definitely be coming back! :)

I have been going here for years, but this year alone has seen a dramatic shift in the quality of…read morecommunication and service. While the staff members are kind, it seems they force their own idea of what you should do with your hair onto you. After the first time of them doing that to me earlier this year, I thought "maybe it was just this stylist?" so I went again recently. To say I was disappointed is an understatement. My bangs were cut shorter than I asked, and they are very obviously crooked. It has ruined 4 special events that I was part of this week. I didn't even want to go to one I had today, just because I was embarrassed of how all my photos were turning out with such a terrible haircut. ---------- I went in and asked for my bangs to just be shaped - no dramatic length change. I was at a loss of words whenever I was turned around to look at my reflection and see that I got something completely different from what I had asked. The stylist seemed excited, and I just looked at her in disbelief. She asked if I wanted her to change anything, but you can't paste hair back on, so I mustered out a stoic "no"...didn't want more of my hair to be butchered off. Hair grows back, I get that, but I specifically went here to get my bangs shaped for special events that I knew I was going to be photographed multiple times for. Little did I know it was going to ruin my memory of each one.