Rude staff. My daughter needed a school form and the staff is not ready to give me an appointment for 2 months asking me to delay my daughters admission as doctor is out of office with no back ups. Ridiculous service with no regard to kids needs. read more

I've been taking my teen daughters to Dr. Sathappan for the past four years. I am very happy with how she patiently talks to them about their physical and mental health. They feel very comfortable with her. The staff is friendly and patient. A huge thumbs up to the practice. read more

Dr. Sathappan is an extremely knowledgeable and caring pediatrician. My kids have been seeing her for about 3 years now, and she always is extra thoughtful to her patients. For example, when we first moved to San Jose, my son was bothered by a foot fungus. We tried over the counter remedies, but unfortunately, it wouldn't go away, so we called Dr. Sathappan. During her thorough examination, her disposition with my son and I was good-natured, and she assessed and prescribed a topical cream that quickly fixed the issue. She checked-in with us consistently the week after to make sure that he was feeling better. She told us to reach out to her earlier should anything arise. Since then, she's helped with my children's fevers, sporting injuries, surgeries, and emergency room issues. It's hard to believe, but my kids are excited to go to Dr. Sathappan for their yearly check-up. She keeps the visits fun and engaging. We view her as a friend to the family, and couldn't imagine going anywhere else. read more

We have used the services of Dr Meena Sathappan (Aasha Pediatrics) for over 10 years and have been extremely pleased with the level of service that we have received. Her office staff has been very efficient when it comes to setting up appointments or providing us with documents/shots history etc. The staff answers the phone, is friendly and professional. In the rare occasion that they have had to call us back they have done so promptly. In situations where our kids are really sick they have been flexible and able to get us an appointment to come in. Dr Meena has been a wonderful doctor to our kids. She is really good at remembering history / treatments and has been able to develop very strong bonds with both our kids. She has been very accurate in her diagnosis and is very pragmatic in her care. She is very friendly and is able connect with the kids and make them feel very comfortable. I feel that Dr Sathappan's has outstanding bedside manner and is very good at listening to you and your concerns. She is able to communicate very effectively and explain things to the patients in common person language without talking down to you. She is not afraid to to refer you out to a specialist when warranted. She is also very accessible in off hours and weekends. Their on call number has been reachable on weekends every single time we needed it. This is very reassuring to know. She is extremely patient and calming on the phone. Once again we are super happy to have her and her practice here in Evergreen. I would recommend her services without any hesitation or reservatio read more

About Dr Meena Sathappan Evergreen San Jose California Let me start by saying that she is not a doctor but money making machine as she does not care about her patients and only care about the money She has been forgotten the pledge she took about taking care of the people rather has diverted her intention towards money making for past so many years Her treatment is horrible with most of the time wrong diagnosis and asking people to come for the visit irrespective of even they are asking to refill there prescription or need a prescription for school shots . The reason she ask that so she can bill irrelevant visit to the patient insurance to make money . We have experience her for last 10 years for my kids and always did not came out as do not want to hit someone's source of income until now when one of my daughter would have been permanently disabled or died if we would have taken her advice and proceeded with her treatment . I would be creating a twitter hash tag #takedrmeenadown and putting the same in Facebook , Yelp and all rating sites . I really do not anyone's children go through of what my child went through last 1 month .I am also will complain about her to all major insurance company so they can remove her from contractual agreement I have all kind of evidence of her not showing professional and went through hell on her keening on how to make money over human health . Not going I. Details as to maintain my family medical records but will be happy to talk to anyone who wanted more details and can be reach at 408-218-7358 read more

This office is incompetent. Wasted lots of time talking to the receptionist over the phone. They need to be more educated when booking appt for patient. They said they are able to take us in when we arrive for the appt they said they can't!!! Waste of time for everyone!! read more

Horrible experience at this practice. I took my kids for flu shots and an annual visit for ONE of my child. I was billed an office visit for BOTH my chiLdren! I was also made to feel that I am a neglectful mother by Dr. Meena as my child was showing development beyond her age. Dr. Meena seemed to act like a friend and as a conversation asked about my other child who did not have the annual visit that day. She gave unwanted, not asked opinion about my 3 year old son speech even though he was there only for a flu shot! She also said that a bond will grow over the years between my children and her and they may confide things with her including ragging at school! I thought at that time,I got the support person I was looking for! Then SURPRISE! I get a bill for office visit for both my kids! This doctor is getting more $$ out of insurance anD She wants more out of me for something that is 100% covered by insurance! I had to follow up with billing anD then the office directly as I got no response back from them. The billing person actually told me that, tHis doctor is well qualified and can charge as much as theY like! Well, I have visited many other doctors aNd no one ever has told me thiS way! The best icing on top was the answer back from the doctor tHat she can waive charges for one of my child and that I have to pAy fOr the other! Is she doing a welfare charity on me???? She has the audacity to ask for payment for a SERViCe she did not perform and also for a friendly chat with my children on her own wish and will! The office staff told me that the annual visit was longer than usual! Well, the doctor chose to chitchat and it was initiated by her! She is only a money making Pediatrician who is playing on the psychology of pArents and especially Indian parents in evergreen area. She understands the mentality of immigrant parents who aRe ready to do anything for their kids even if it means paying mEdical bills which are reported wrongly. Please think before you go to her and don't fall for her sweet words. I took my daughter to another pediatrician and they said the blood tests ordered for my daughter were nOt even necessary! Dr. Sathappan, like someone else has mentioned, you are a disgrace to the Indian community in the Bay Area. read more

We moved to the Evergreen area around 6 years ago, and were looking for a good pediatrician for my baby boy and also my daughter who was about 3 years old then. A Pediatrician is like the 3rd parent of the child. They need to care deeply for the child. They need to know the child inside out. They need to give you sound advice which you can rely on completely . They need to instill confidence (and yes they need to be a children's doctor by profession :-). We were very lucky - as a few friends - whose kids were patients of Dr. Sathappan - suggested that we go to her, ..and we did ..and this has been one of the best decisions of our lives Dr. Sathappan is a very experienced pediatrician. She is extremely good at what she does (it is not just about the skill, she loves what she does and that reflects in the work she does with (all) our kids on a day-to-day basis :-) Whenever I take my kids to her - Her diagnosis is always accurate. She prescribes antibiotics only when these are really necessary. She is always very up to date - on what infections are going around, and does a thorough and accurate evaluation I remember this one time - when my daughter had a viral infection and Dr. Sathappan told us just do the Tylenol-Motrin route for few days and she was confident that this was adequate and that it was not a bacterial infection. After about 4 days - while the fever was gone - my daughter suddenly had a very hoarse throat and I started to feel very certain that this had turned into a bacterial infection. I got all worried and called her. She assured me that - based on the "bug" she had seen going around in the kids she had treated..- this was still - very much a viral infection - and that It would end with a day or so of hoarseness in the throat. She assured me that this was not a bacterial infection and I should wait it out for a day.... I followed her advice ....and JUST like she said :-) ...it was gone !!!!! :-) That was really amazing. From that day on - especially - I tell my husband and my kids - that she is a magician. :-) .... But on a serious note - I think - since she is so in-tune with what she does - that as a pediatrician she has the predictive abilities and instincts that can guide confused/ panicked parents very ably and steer them out of sticky situations This one time when I was going to take my little one to the emergency (for fever he had during evening hours)- I called her and spoke to her - and she confidently assured me that I should not do so, as - the symptoms (when she examined him a day earlier) - did not warrant an ER visit; and that I would end up tiring the poor child more (and that would not help the situation). I followed her advice and it worked! There are times when I have had my moments of panic as a mom and texted her on her cell and she has replied promptly with questions and advice, and I realized later that she was actually on vacation at that time (but she still took the time to reply to us). Dr. Satappan is God sent for us. Kids' health is one of the those areas where you will never want to compromise in ANY way- You will want the BEST doctor in the world for your kids. I must say - I am so lucky - I found that one!! read more

My wife and I were blessed with boy/girl twins last year who have been patients of Dr. Sathappan since birth. Shortly after we arrived home with our newborns, our son's color (face and body) began intermittently taking on a grayish purple tone. Immediately concerned, we called the Aasha team who asked that we bring him in for a checkup. Upon arrival, Dr. Piila checked his heart, heard what she believed at the time to be a slight mumur and strongly urged us to make an appointment with Stanford's pediatric cardiology team in San Jose. When we arrived at the Stanford heart clinic about 45 mins later and hooked our son up to the monitor, they immediately recognized that he was in an arrhythmic state with a heart rate of 300 BPM. Not wasting any time, our son was rushed back to Good Sam's NICU unit where he was given emergency anti-arrythmia medicine which thankfully worked. Over the following two weeks our son was in and out of the hospital and ultimately was transferred up to Stanford's children hospital where he was diagnosed with a rare heart arrhythmia. Fast forward one year and while our son is still taking a regular regimen of heart medicine to control the issue, he is in perfect shape and the doctors expect that he will eventually overcome this. Throughout this time, the Aasha team has maintained close contact with our sons heart doctor and has been a valuable asset anytime we've called with concerns, simple or otherwise. Our Stanford doctor has mentioned multiple times that if we hadn't brought our son in that day, it is very likely that he wouldn't have made it another 24 hours. For this alone, I feel truly grateful that the Aasha team was available, recognized the potential problem and immediately directed us to the appropriate professionals. Highly highly recommend placing your children's care in the Aasha teams hands! read more

Our kids have been under the care of Dr. Sathappan for the last 12 years and we have nothing but great things to say about Team Asaha Pediatrics service. Dr. Sathappan is very knowledgeable, kind and caring. Whenever we have called and left a message, be it night or weekends and/or when we travel abroad, she is prompt to return the call and offer medical advice that has always worked. They often follow up for after-care as well. Never have they pushed us to visit the doctor, unless it was absolutely necessary. We have never been billed for any advice that she gave when we called in at off-hours. She talks well to the parents and the kids alike and explains in simple terms what the situation is and what the medications and side-effects if any. My children very comfortable visiting her for medical advice. They have squeezed in appointments for us either at the beginning of the day or at the end of the day when they are super busy, but we needed to see them. They have been very accommodating. We have had no issues with billing or insurance related issues. Like some of the other reviews, sometimes they run late, but then, which doctor's office does not run late? Very recently I went to visit a specialist with an appointment and he ran two hours late! It is best to plan for a 30-45 min delay with any doctor (more so later during the day), IMO, I'd rather visit a doctor who spends the time necessary withe patients rather than running off to the next appointment. Overall, I'd highly recommend Dr. Sathappan and the Aasha Pediatics Team for pediatric care! read more

I would like to post my review after my visit with Dr. Meena. She showed concern and empathy when we visited her for annual checkup, sounding greatly concerned about my daughter's mental health, but after that she sent me a hefty bill for my preventive/annual visit. I tried to understand about the bill so I called and talked to the doc, she said that I spent more time than usual so definitely it is going to be charged, when she never gave us any proper diagnosis or did any extensive care. She was rude on the phone, got impatient, and snapped at me telling me I shouldn't bring my daughter here. Is this a professional behavior? If someone has a question, you're supposed to talk and elaborate patiently. I think you are in the wrong profession, you should be somewhere where you don't need to interact with other people. read more

Dr. Meena circumcised my son few months ago. Although during the procedure she sounded very careful and bragged that she circumcised thousand of infants but right from the beginning we felt that it was not done correctly. When we took our son to the family physician, he also agreed with our view and recommended that we re-visit Dr. Meena for a follow-up. We went back to Dr. Meena's clinic, after waiting half an hour or so she came and evaluated my son for few seconds. She said everything looks good and that it will be fine in couple of months. We kept saying what we and our family physician felt but she ignored us. Six months later, we took our son to urologist and he agreed that the circumcision was done poorly and that the procedure needs to be repeated. This is extremely annoying for us and will be painful for my little son. We had extremely poor experience with Dr. Meena and I won't personally recommend anyone to her. read more

The doctor and her staff are very mean and rude and their primary goal is to maximize the insurance billing / patient visits. They will be prompt in exploiting your medical situation and making urgent appointments but after the visit the urgency will go away for any support needed for referrals / coordination of care. We realized this in time and ended our relationship immediately. Will not recommend them at all as they care more about their financial benefit than actual well being of the children. read more

I have just switched my daughter from her previous doctor. Dr. Meena diagnosed her allergy in one sitting compared to her last pediatrician. She had been with her for 4 years. Her coughing did not stop and was given doses after doses of medication. It was as clear and simple as allergies. The staff and nurses are very good and friendly and make us feel special when ever I go with my daughter. Dr. Meena is very professional and shows her sincerity through work. I would highly recommend her to anyone who wants a great doc for their kids. I am expecting with my second child and I have already registered her as my pediatrician. read more

Dr. Meena Sathappan (Aasha Pediatrics) is an outstanding pediatrician!! She has been the best doctor we have ever worked with!! Her office is in the Evergreen neighborhood of south San Jose, across the street from Target on Capitol Expressway. We interviewed Dr. Sathappan before our son was born and knew she would be a really good choice for us. She has two children herself, which means that her medical advice is also based on her own experience as a mother. We moved about 20 minutes away last October and even though there are pediatricians just down the street from our new house, we continue to bring our son to Dr. Sathappan. read more

I have to say Dr. Sathappan, Dr. Shray, & the office staff are all AWESOME! Both MD's are very attentive with their patients. Aside from being very well educated doctors they both have plenty of hands on experience with kids. The doctors really understand every parents concerns, because they themselves are parents. The front office & nurses are great. They are very friendly, and are always willing to work with you to ensure that your child is seen right away... especially if they're feeling under the weather. Their communication is excellent. You get a reminder phone call of your appointment the day before you're scheduled to come in. The doctor's lobby area is very entertaining for the kiddos. The activity center keeps them busy while they wait to be seen. They forget that they're there for a check up, & it really puts them at ease. The exam rooms have really neat decorated walls. My children always look forward to seeing what room they will get to be in. They have a safari theme, ocean theme, & Disney theme. For a kid the rooms are like a playground except that they get their flu shots there too! LOL! We have been taking our kids to these doctors since they were newborns. We have been with this office for 9 years now, & we feel very blessed to have found Aasha Pediatrics. I love how patient the doctors are with my children, & how they take their time when diagnosing them. We've never felt rushed, & we especially like that the doctors explain everything to us in detail. I highly recommend Dr. Sathappan's office to any parent who is looking for a team of professional friendly pediatricians. :O) read more

Dr. Sathappan is the pediatrician for our kids since it started. She is the most patient, knowledgeable doctor we ever had. Starting from great office location, the space that is kids friendly to the staff who are very highly trained, sophisticated with the best the pediatrician in bay area, you get everything in one stop. I highly recommend her for your new born to teen age kids. read more

My son had his circumcision with Dr. Sathappan 5 years ago. He's doing very well. My daughter loves going to Aasha as well: she always looks forward to seeing Dr. Sathappan. read more

Dr. Sathappan has been our pediatrician from our first child 5 years ago and now for both our kids. She is the best pediatrician we have ever met. Always reachable if we need even at 2 am, especially as first time parents. Gives us all the time we need during appointments. Super involved with the baby even when the baby is doing well, making sure he/she is growing. She treats our kids as her own. And never aggressive with medication. We are so lucky to have her so we can raise our kids stress free from a medical perspective. Thank you Dr. Sathappan. read more

We had our children in Dr. Sathappan's care for 7 years. We did not have any major health issues and Aasha Pediatrics was adequate while caring for healthy children as we had 3-4 visits a year. Pros: If you live in Evergreen, have average expectations (appointments are rarely on time), and don't have serious health issues and don't expect too much specialist support/insights, this is a good arrangement for you. Cons: Bottlenecks while tracking down Dr. Sathappan in an emergency. This is somewhat of a one-woman show and I have not seen this office grow much in terms of other doctors being added to the practice. Not sure why. We eventually moved to a more responsive and well-staffed practice, and we appreciate the improved service, options and care at our new pediatrician. read more

She is the BEST!! My first daughter had some throwing up issues with her feeding as new born was seen by a Dr. SCVMC but nothing was improving but I heard about Dr. Meena Sathappan thru my friend and visited her. On first visit, She listened us so carefully and compassionately and altered few things and it really helped my baby and she got better in no time. That's since 4+ years she has been our best pick of Pediatricians. Dr. Sathappan has given us appointment in short notices (same day) many times. She attends calls / returns the calls even in weekends which I haven't seen in many other places. She is very good at remembering history of the baby / care / treatments and connects very well with the family members. Her clinic is very convenient and they pay attentions to every single details. The office staffs are amazing and very friendly and flexible in moving your appointments and finding quicker ones too. Recently my 2nd daughter born I have had no hesitation in putting her as my Pediatrician and surely enough she has sent her representative even before we got discharged from the Good Sam hospital and she spoke to us on the phone too. Best place you should visit for your Baby! Thanks, Shaik (Aman) read more

Dr Meena Sathappan has been the greatest asset for us for the past 6 years since we moved to the evergreen area. She and her staff are very calm with the kids, and Dr Sathappan's diagnosis has been spot on 100% of time for both our son and daughter. Their on call number has been reachable on weekends every single time we needed it! I had joined Kaiser Permanente and was getting free coverage, but I didn't switch the kids insurance because of the confidence we have on Dr Sathappan! read more

On 5/11 Sun, our 10yr daughter bumped her head while playing and was exhibiting concussion like symptoms. She didn't pass out but complained about nausea and persistent headache. My wife decided to drop by the office without an appt. Dr. Satthapan was not there. She did not have appt and told the front office person that she was willing to wait to be seen by Dr. Pillai in between appt. The office was empty but the Dr. Pillai still refused to have us wait. Dr. Pillai asked my wife to come back tomorrow or go to ER. Seriously, is this what the hippocratic oath was about? All we wanted to know was 'should we seek MRI or XRay'. This was a 15min conversation/checkup at most and my wife was willing to wait an hour or more---just to put her mind to ease. If we felt it was serious enough for an ER visit, we would have taken her there the day before. Lesson for Dr. Satthapan: It does not matter how good you are personally. You are only as good as the company you keep. Needless to say, this was the last visit to this manufactured caretaker. read more

HORRIBLE SERVICE RECEIVED TODAY! DEFINITELY SWITCHING MY KIDS PEDIATRICIAN! I made an early AM appointment to take my two kids in for flu shots. Got there and the office smelled of incense, very strong to the point that I was suffocating and my eyes were watering. I understand that incense sticks are used in prayers and mean no disrespect but OMG they should have consideration for people, especially children being this is a pediatric office! Secondly, the receptionist had two medical records in her hand, one was not my child's (had a different last name). I told her that is not my child, but she wouldn't believe me - I had to show her my child insurance card before she would believe me. Seriously would a mother not know her own child's name? Then she said, "oh we must have pulled the wrong file". Big duh! Then the MA and receptionist kept on asking if the kids were here for flu shots. I said yes, and asked them to try to not let the kids hear the word "shot" as they get hysterical. But did the MA stop - no she kept on asking. By the time she got in the room with the shots, my kids were crying, kicking and screaming. My older child ran out of the room and Dr Meena and the receptionist ignored as though they couldn't hear or see what was going on. Finally I held my kids down and they got the shots. Walked out to the front desk and tried to make a return appointment for my son's annual physical next month, and was told "we are short staffed, call back to make an appointment". Unbelievable! Also, this was the first time in 7 years my kids got flu shots without the pediatrician checking them first. This has got to be some type of violation, especially since the MA took $20 co-pay per child for today's dr's office visit. I feel ripped off. Never going back. Very disappointment with Dr Sathappan and her "team". read more

How have I not written this before???!! First off, I have read the other reviews and quite frankly I am SHOCKED. I LOVE this Dr!!! Those couple of old reviews are from another planet- and don't belong here. Dr Sathappan is truly a kind, compassionate, caring, and intelligent MD. I've worked with sooooo many Dr's. I myself am an RN and work in the pediatric and NICU dept, so it was VERY important to me to go "Dr. shopping" when I chose my pediatrician for my kids. I now have 4 kids, and I had 2 of them since moving here and choosing her as our pediatrician. She is prompt with office visits, the staff there is young but friendly and always smiling. The office is clean, cheery, and all of the patient rooms are decorated with amazing wall art. My kids seriously love going to those rooms. They get to sit on a table shaped as a dinosaur for goodness sake! (How cool is that?) and the rooms have animals and decals all over for the kids to look at and talk about during your office visit. Another thing (and this is very important to me) is Dr Sathappan's bedside manner. She is VERY good at listening to you and your concerns. She is not afraid to refer you out to a specialist. She gives wonderful suggestions, and asks great follow-up questions. This quality alone is one of the hardest things to find in a good Dr... and I SO love and appreciate her awesomeness in this aspect! She validates concerns and doesn't talk down to you or over your head. In other words, she's not there acting like she knows everything and you don't know anything... she is super respectful and just all around nice. They just went digital, and can send my prescriptions over to my pharmacy in seconds. Very cool. Recently, Dr. Sathappan split ways with Dr. Pilla and there is a new Dr there (Dr. Srey) that I met at our last trip to the office (my kiddo was sick- so I saw Dr. Srey instead of Meena.) Dr. Srey was GREAT and gentle and also had wonderful bedside manners. I'm super happy about this, because Dr. Pilla was a bit rough around the edges and I wasn't a fan... so Dr. Srey was a welcomed change.) These Dr's know their stuff. They have ALWAYS opened up a spot for my children to be seen, even at the last minute. They use an after hours service so you can still get a hold of someone if you need to. I've never felt more taken care of, and I trust my most precious treasures in the universe, my 4 awesome kids, to the care at Asha Pediatrics. You will love going there, and be glad you chose them to care for your kids. read more

Dr meena is really nice and talented young Doctor she did her job quickly I went over there her office for my son circumcision she did very good job .I recommended everybody her thanku Dr meena and staff mubashra read more

Been going to her for almost 6 years and every time have to wait for more than 40 min to see her. If they cannot keep the schedule, then why do they give appointments. Waiting for more than 45 min and the front desk staff lies to your face, its ridiculous. Agree with the previous comments here, the staff is rude. No ethics at all. Please stay away. read more

I have to set at least 1 star just to post this review. Dr Sathappan you are very talented, good person and a very good doctor. You are prompt to respond to urgent calls even at middle of the night. Often you are not in a mood to be a good listener, but usually for speaking your side and concluding topics. Even then, you are good enough. But the real reason we are gone is because of your RUDE staff. Your staff is not knowledged even in the little things (billing) they do, is rude, is not intelligent enough to deal 'quickly' with, and certainly not someone I want to speak with AS A PARENT WHEN I HAVE A VERY VERY SICK CHILD!! Staff was rude not just with me but on multiple incidents with my wife, just because she is not authoritative to assert her correctness. You study, you opt to be in pediatrics, and you keep a staff that is incapable to listen to parents! BRANDY - girl on phone - now you can't mid-sentence: I CALLED WITH CREDIT CARD IN HAND TO FIX YOUR ERRORS, **PAY** AND GO. But, only if you'd listen to what the error is!! So - - We are leaving you because of your staff. Sure they give you stories about us all parents being bad. - We are leaving you because you ask for follow up visits to fill YOU in after we already went thru trauma and already reconciled with specialists. We value education so it is hard to pull ourselves out of work and kids out of school just so we can UPDATE you - something better done via a phone call. Advice - * WHEN PARENTS OF SICK KIDS CALL, HAVE COMPASSION, EMPATHY AND AT A MINIMUM AN ABUNDANT PATIENCE TO HEAR THEM OUT. If this is not what your staff has learnt, nothing they have is worthwhile to any parent. Imagine ears the size of large satellite dish antenna (https://en.wikipedia.org/wiki/Parabolic_antenna).. That is what pediatricians' staffs should have. * JUSTIFY YOUR FOLLOW UP VISITS. Some parents might be difficult, obnoxious (unintentionally) to deal with... But......Above tips will succeed you more than your impressive education, Madam. Sorry for having to tip and for writing bad review; I felt it was due. read more

Our pediatrician is Dr. Meena Sathappan since our first daughter was born and we used to go to her first clinic on Aborn Road (August 2006). She is very professional, caring and an excellent doctor. We also take our son to her and it is the same Class A service for both my kids that we have been getting from her since day one. Even though we live in Milpitas, we do not mind driving to her clinic because of the exceptional guidance and service. We have recommended many of our friends to her and each one is happy with her and they have recommended multiple other friends. We always feel special when we go there and her staff, Cassandra, Cynthia and Janaki, are very helpful, always smiling and talking to the kids. Till this day the best part about Dr. Sathappan is that she is always ready to listen to you and provide you feedback on how things should be and what things to take care about. I have always gotten same day appointments in case of urgent matters and she is always super prompt in returning our phone calls be it any time. I would highly recommend Dr. Sathappan to anyone who is looking for a friendly, patient and knowledgeable pediatrician who cares about the mom and the kid. read more

Dr Sathappan is our pediatrician ever since 2007 March (6+ years). Must say she is one of the top few physician whom I won't hesitate to rate 10 out of 10. She is very knowledgable, caring and an excellent doctor. I have recommended at least 10 of my friends to her and I have never ever heard any bad reviews about her from anyone. Very surprised to see couple of negative reviews about a great doctor in this website. Even though Dr Sathappan is very well known and respected in the evergreen area and these few negative reviews will hardly make any difference but still these negative remarks can give wrong impression to people who are moving in and are new to this area. She is the best pediatrician in the neighborhood and we are extremely fortunate to have her as primary care physician for our kids. read more

We have been going to Dr. Sathappan's office ever since she opened her practice in Evergreen. We have always gotten excellent service all the time. When our son got his 2 month shots, we did notice a soft spot on his head (not seen before) and she saw our son at her house late in the night to give us peace of mind. Dr. Sathappan is very nice with kids. I have referred her to most of my friends and she is still their kids' pediatrician. We have gotten same day appointment whenever I have called and she also sees my wife in emergencies. read more

We have been seeing Dr. Sathappan since my older child was born in 2005. Here are some of the Pros. - Pays attention to detail and remember historical info - Caring in nature - Intuitive - Available by phone during the weekends and evening hours which is rare in most practices. I have had disagreements with diagnosis of my then infant baby. She gracefully acknowledged my concerns and referred her to a specialist. Not a single doc/practice combo is perfect - there is always room for improvement. Overall this is a practice I can really on. I would definitely recommend this place. read more

I took my 6month old daughter to get her ears pierced to this office. The staff was great and Dr. Sathappan was amazing. They have a good selection of ear rings to choose from, a numbing cream is applied to ease the pain. She took the time to mark the spot for the piercing and also asked me to please check them and make sure the marks and where i wanted them. I also asked if she will cry and she was honest to me, some crying will be there because of the piercing and because we have to hold her tight. One Medical Assistant goes in the room to also hold very well. I had a great experience and will totally recommend this office for ear piercing... read more

I have been going to Dr sathappan from the time my daughter was born. That would be 4 yrs now. Dr sathappan is very caring and always greets us with a smile. Since I was very happy with her and her staff I now also take my son to her from his birth. He is now 16 months old. Her staff are extremely friendly. I have always got appnt the same day when needed. Dr sathappan also promptly returns all phone calls no matter what time of the day or night it is. I would highly recommend Dr Sathappan and her office and will continue going to her. read more

I went to her becos she was highly recommended by a friend. No doubt she is polite and sweet to talk to. However, there are things this office needs to fix. Wait time is a big one. I have had to always wait for half hour to one hour. And I agree with another reviewer who said that there is never an apology!! My kid was born via emergency c section and experienced a lot of labor trauma. This was communicated to Dr sathappan on my first visit to her. On subsequent visits too I would slip in this fact every now and then. My kid was late in flipping over and still hasnt crawled... On one of my visits I told her that I felt that my 8 month old's head seemed titled to one side but see made it sound very frivolous and said he was fine! My motherly instinct told me to visit a neurologist neverthless. Lo and behold, the neurologist told me that he had a condition called Torticollis, typically caused by birth trauma and that he needed physical therapy as soon as possible cos at 8 months he was already very late. The neurologist was surprised that Dr Sathappan was not able to see that my kid's case was an obvious Torticollis. If I had relied completely on her judgement I wud have never gone to a neurologist. I am appalled that a doc who has in her records details about the birth trauma and is then asked about head tilt and also knows about some developmental delays is not able to put 2 and 2 together and suggest seeing a specialist! I am not necessarily changing my doc yet becos she has qualities and this place is conveniently located but I am certainly disappointed!! And oh yes, agree about sad looking receptionists except for Cynthia. No greeting, no nothing...even if you are struggling to get your baby into the heavy door, with a car seat in one hand, a diaper bag in another, I have never seen anyone lend a helping hand! i must add though that Dr Sathappan offered to provide a letter of support if needed in case I was not able to find a good physical therapy place in network nearby. read more

Most Horrifying Experience!!!! We went there with my 9 months old daughter for ear piercing . Doctor made my baby cry to the peaks just to mark the points on the ears and she couldn't mark properly. We had to adjust the marking ourself latter by distracting her playfully after she left. And then she came back for piercing and pierced on the top of the marking for one ear on which she had to remove the stud and pierce one more time. And the other ear also she did a little above the marking but we could not dare to remove the stud again and re-pierce it since our baby was crying to the top of her voice. It was so scary to see her crying like this and this is the first time to see her cry this way. would never ever recommend to go here for ear piercing. Really Really scary experience. read more

My son will be 5 months old next week and he has been seeing Dr. Sathappan since he was born. I was truly impressed with Dr. since day one but lately I have been starting to get irritated with the service. First of all, I pay a premium for PPO insurance so I do expect the best. Otherwise, I would just go to kaiser....or any other hmo Dr. and not complain. My son's last appointment was pretty disappointing. We had an 11am appointment and was not seen until 1 hr. 15 minutes later... Not one apology from the front desk or the dr., not one word. It looks like she double books her schedule quite a bit as the waiting room is always full of people. Obviously if she doesn't want to lose patients, she should be a little more timely and be more about quality than quantity.... Just because I take my son to his appointments doesn't mean that I don't have a job and nothing else to do in the day time.... Be respectful of other peoples time ! Anyway, their billing department seems to always have issues. I have records of everything and it seems like they don't. I just recently received a notice that they want to collect a $25 co pay from me from 5 months ago. Are you serious? WHy didnt i see that invoice 5 months ago? why now? I got numerous phone calls about collecting and I swear I have paid every co pay. Days later, I get a message from the front desk that they had made some kind of mistake in the computer and that I don't owe anything. And we had some other issues in the past that the office should have taken care of but didn't know how to. Anyway, I will be taking my son somewhere else. I can't justify paying a premium for this type of service. Not only that, this is a pediatric office, the front desk girls should try to smile a little bit more....Dr. is very nice and friendly but the front desk staff is a big reflection of the office too and they look depressed, hello .....kids like to see smiling faces.... read more

We have been seeing Dr.Sathappan for 3+ years for both of our kids (ages 6 and 2.5). We have had nothing but best experience with Dr.Sathappan and highly recommend her for all your pediatric needs. One of our kids has complex health condition and Dr.Sathappan takes extra ordinary measures to make sure we get the best care for our kid. Several of my friends who live in the area go to her and swear she is the best. I make sure she is the primary doc in my insurance policy every year. She is probably the only doctor you will find who is available to talk at any time during week nights or weekends if you need to discuss any urgent health condition of your kids. She is the best doc around and I am surprised to see a couple negative reviews here. I am writing this review based on probably 20+ normal and serious appointments we have had in the last 3 years. read more

We have been going there for about 3 years now - basically since my daughter was born. We love Dr Sathappan. She is great. She has always most precisely diagnosed every single time we've been there. Very patient and will suggest the right thing for the child. We also got our daugter's ear's pierced by her. We can get same day appointments for sick children. Nice big clean office and admin staff are also good. Will def recommend and continue going to Dr Sathappan. read more

I am writing this review after lot of deliberation. Dr Meena Sattappan is a great doc and very good advisor. My 2 sons go there irrespective of the travel me make to see Dr (probably 10 miles one way). My Wife likes her. I am been happy with her service as being Doctor, but I am disappointed with their accounting staff and the way they handle payment. Aasha Paediatrics has 10% late fee assessed to it. I called them to explain the situation and they are reluctant to listen to my explanation. I felt so disappointed and very upset as they cannot understand a situation when it comes to payment, but they listen patiently in the clinic in regards to health. It is hard to digest the fact that they won't understand money wise, but Dr Meena Sattappan her self called us and listened to the concern and solved it. read more