Dr. Copeland is a great doctor, so much that I signed up again with Yelp just so I could write this.
In contrast with other doctor visits in general, Dr. C is timely with appointments. Once she was a whopping not-at-all-a-big-deal five minutes late, to which she apologized.
She always asks if we have any concerns, goes over her concerns and welcomes any and all questions. She listens to us even though both my husband and I are admittedly neurotic first-time-parents and the stuff we are concerned about is probably nutty. She actually encourages calling (or writing via the PAMF website, which is fantastic) with our concerns and she is always quick to follow up. We recently moved from Santa Clara to Fremont and insist on keeping her as our son's pediatrician.
On a related note, she came highly recommended to us from a woman my husband works with. She had nothing but the best things to say about the Dr. as well.
Also, I think it's worth noting that I was a total post-partum mess and the Dr. took time to address that as well and gave us lots of suggestions as to how to remedy the situation. She was so sympathetic and made us feel hopeful and more confident when we truly felt like we had NO IDEA what we were doing. She helped us immensely when we couldn't get our son to sleep as a newborn, guided us into establishg a wonderful sleep schedule, and has now helped with weaning off the bottle.
Finally, the office is always friendly and pleasant. Her nurse, Kim, is great and has never been a problem. She has always been courteous and helpful, particularly when we had issues with our insurance/mail-in pharmacy.
Dr. C seems to enjoy her job and we get the feeling she and her team cares about our son's well-being. I recommend her to anyone looking for a pediatrician. We want only the best for our son and feel we've found it. read more