it was a very good experience. the tattoo was well done and exactly what I wanted. this was my…read morefirst tattoo I have already recommended to a friend. would go there again

did an absolute amazing job it turned out exactly how I wanted it to. I went in for a walk in…read moreexpecting a mid tattoo but left with an absolute beautiful one.

I loved my experience at Shaman's Den. I've never been to an actual tattoo shop/ piercing studio to…read moreget a piercing and was nervous. Dan was incredible and informative. I got my Tragus pierced along with a second ear lobe piercing. As well as my mom got 2 piercings too. It was a quick process. The studio was clean along with the instruments and I could tell that he takes pride in his work. I can't wait to go back for my future piercings!!!

I went to get nipple piercings today and have nothing but good things to say about Dan the piercer…read more I really thought I would feel uncomfortable with a male piercer but that was not my experience. First off the piercer has amazing energy and you literally will feel so calm about getting your piercing. I felt very comfortable and the piercing itself was near painless. Dan explained everything in detail and provided an after care pamphlet. I had nothing but a good experience and will definitely come back here in the future!

I love this place I've gotten all my most recent tattoos done here. I'm so happy with every piece…read more James is very high quality work. His talent is incredible. He is a very chill guy who like to make sure all his clients are happy with their work. He always finds a way to work with my schedule so I don't have to take time off of work. When I lost a beloved pet he got me in days later to get a beautiful piece to honor his memory. I only go to James cause his work is amazing. He makes sure he is quick but he also makes sure that his work quality is still perfect.

I got this Tat about a few months ago and I'm so happy with their work. It still looks amazing and…read morewould recommend anyone to go here.

Got a tattoo with patches turned out great exactly how I wanted it also got a piercing by the owner…read morewent perfect both went basically painless would recommend to everyone thinking of getting a tattoo/piercing thank you for the amazing first experience

love this place, decorations were sick. went in today to get my second piercing and it came out…read moregreat! The piercer was nice and I will definitely be coming back for more piercings

Brand new tattoo shop downtown Ithaca!! The guys there are great and have good vibes. I felt really…read morecomfortable in the shop. Had very clean work and my friend and I were able to go in and sit down and pick out some flash that they had plenty of books of. Traditional is their specialty there so I'd definitely go here if that's the style you're looking for. Definitely stop by because they open Dec. 1st but were nice enough to take me before I left for deployment. Big thanks to the artist! He's a funny guy too!

Worst tattoo experience of my life!! I have 7 high quality tattoos and all but the last three have…read morebeen done by different people. Each was better than this‍ My Best friend and I went in the get matching tattoos after 10-11 years of friendship, we wanted to get something smaller than a half dollar, just a little something to mark the time together. We chose to go to this shop because she was in NY for a few days and my regular artist was booked until long after I will have left the state as well. We picked what we wanted, two dandelions; one healthy new one and one that had turned into one of those blow it out, make a wish, poof things. Mine in black and white like all my others and hers in color like her others. Simple request right? We show up and tell the girl at the front that we are there for an appointment, she looks pretty pissed off and annoyed. She did not introduce herself and told us to Email her that we wanted!! Pictures from google! And because we both wanted unique tattoos that are inspired by others we told her the modification we wanted, and that it was to be the size of a half dollar no bigger. She took the pics we sent and went outside for about three cigarettes wile, modifying the images on her tablet. She drew up our stencil on three separate pieces of paper and got us set up. She did not tell us her name, did not shave the area, did not clean the area, did not talk to us while tattooing. She did not show us our tattoos before leaving the shop. She was not proud at all! During my friends tattoo, she got up and left without saying a word for about 5-10 min and came back with bloodshot eyes!! My friend got her tattoo on her breast and aloud her boyfriend to stand in the room wile she tattooed. She did not cover her up or close the curtains! When we got home we were pretty upset when we saw them! We emailed immediately and spoke to the girl who did the work. Again she did not give her name and told us to come back and have someone else fix them when they healed. Like we would ever let that shop touch us again! Yesterday I called and spoke to the manager and explained the situation. She said she watching everything on camera and there was nothing she could do for us unless we wanted to come back. I refund, no partial refund or apology in any way. I will be calling against I get in contact with the owners. DONT GO HERE! THIS IS THE "TALENT" THAT THEY HIRE!

I usually don't make reviews but my experience was bad enough that I had to for this place. I…read morewanted my helix done yesterday and luckily they said they had availability but it was later in the evening, not a problem. The piercer was very nice and seemed professional, he had a legit set up and sterilization tools. He ended up using the wrong needle and the wrong jewelry in my helix and I had to take it out. I didn't notice it was wrong until I left the shop. I called them this afternoon to ask for a refund, which they refused. In this call, the person on the other end of the line essentially blamed me for not checking that he was using the right tools. He also tried to tell me that the type of jewelry he used was, in fact, the right one. I have had over 10 piercings in my life as well as a fully healed helix on the other side of my ear, so I know for a fact that this is wrong. As a customer, I should not have to make sure the professional is doing his job right. Not sure about their tattoos, but definitely don't get pierced here.

They did great job with my piercing and I had less problems with them than previous piercing…read more Reasonably priced and deffently would go back

The piercing expert was phenomenal. The tattoo artist was phenomenal too. Very gentle. Love that…read morethe ink is organic. Decently priced. Staff was nice. Timing of stuff was done in a good and perfect amount of time. Nothing was rushed. Nothing was done poorly. Shop was very clean.

got my nose pierced there at the end of august, amazing service and healing process! and everyone…read morewas so nice as well, great vibe :) thanks so much

The only good this place has going for it is the walk ins. The only artist I've interacted with has…read morebeen extremely passive aggressive. Prices are way too expensive for very mediocre work. Does not accommodate all piercings but will make suggestions of others to get. The store itself is scary to get to as you're greeted by rickety stairs and a strange smell. All to say I am not surprised this building is for lease

Wife wanted a few piercings. They have no walk in hours. They have no price list…read more They have no web site. Called and no answer and no machine. Emailed with no reply. Cash only, so I suspect they pay no taxes. No thanks!

I came in yesterday because my third lobe piercing had swollen badly around the hoop, essentially…read moreswallowing the jewelry. The staff recommended switching to a bar, which seemed reasonable at the time, but they chose one that was far too small. Less than 24 hours later, my ear was hot, red, painful, and swollen to the point where the bar was almost completely embedded. This was both alarming and extremely uncomfortable. On top of that, I had just spent $150 here yesterday on the purchase, only to have to pay again for multiple Ubers back and forth to fix a problem that should never have happened in the first place if the correct jewelry had been used. When I came back today, instead of professionalism and care, I was met with rudeness and dismissiveness. Rob Ford, the piercer who helped me, was passive-aggressive, treated me as though I wasn't a loyal customer, and even tried to blame the issue on my headphones rather than acknowledging that the bar they chose was far too small. To make matters worse, he was rude to me simply for arriving less than five minutes early to my appointment, which felt completely unnecessary and unprofessional. What makes this worse is the complete lack of accountability. I was not offered a refund, a free replacement bar, or even a sincere apology for the pain and inconvenience this caused. As a nearby college student and a loyal customer who has trusted this shop, it's shocking to be treated with so little respect. The service I received was unprofessional, hostile, and dismissive. For a business that deals with something as sensitive as piercings, the lack of care is unacceptable. Considering how painful and potentially unsafe the situation was, it should have been handled immediately, respectfully, and with accountability. Never again. I will not be returning, and I strongly recommend that others take their business to a shop where staff treat their customers with professionalism, respect, and responsibility. Not only is Rob extremely rude, it was to my surprise to find out that he is co-owner, thus establishment is extremely unprofessional and needs to be evaluated.

I have gotten 5 tattoos' here myself along with 3 on other family members. We will go nowhere else…read moreto get ink. Scott is the one that does all of our work. He is professional, helpful, informative and caring. I have never once not been happy with all of the staff. I have also had nipple piercings here with great results. This is an awesome shop that will continue to be the go-to for my family.