I had a great first experience at Solis Mammography today. The location is easy to find on the…read morefirst floor of their building on 19th Street. The waiting room was a bit confusing--there was a clipboard on the end table but it had the wrong date--after waiting to speak with reception they indicated to still sign in on that sheet. Things only went up from there. The front desk staff were nice and helpful. I did wish that they had sent the forms/link for preregistration ahead of time, but minor issue. They prefilled my info on the iPad and forms so I mostly just had to sign and update family history. Once everything is completed and any co-pays paid, they take you back to the room to get changed. You get to keep everything on except your top half. Yay for no freezing full gown. The changing area is cute (considering) and they have lockers for your personal items. Everything was clean and organized. I had a nice chat with another patient as we were waiting to be called to the radiology room. I got an absolutely wonderful tech who was upbeat, thorough, kind and funny. Zina (hope I got that right) really made the experience great. She explained everything, gave clear instructions, and chatted away so I was completely comfortable. While I likely just had the normal scans, it was not really painful. Will update this review if there are issues with getting the results or billing as others have mentioned, but would recommend right now!

The care and service was professional and as expected. Front desk employees were fine. However,…read morethe billing department of Washington Radiology is deplorable. Rude, rude, rude. I was overcharged for a service in early March. My EOB did not match the charge, so I was being denied by my HRA. Call after call was met with chaos. I was told to call back 3 or 4 times because my bill hadn't been processed or they couldn't find my information or they were in the middle of an update and couldn't help. When I got a bill, it was for $600 less than what I was charged and every time I asked for an explanation, the person on the other end just kept rereading the same talking point over and over. I paid over $1K at the time of service, was sent a bill for $466 and when I called, I was told I had a $0 balance. Will I get the $600 overpayment back - no. Why, no idea. Asked for a manager. None were available. I will never get service here again. The billing department employees are terrible at their job and the one who finally found my record kept interrupting me and reading the same lines from her script over and over.

I have had wonderful experiences at this facility. I was accommodated promptly for a simple chest…read morex-ray, even when I didn't have an appointment. The staff is very pleasant, reassuring and helpful. I was late for an appointment on a very busy morning, but they still managed to fit me in. They said I might have to wait, but I was finished in no time at all. I am very pleased with the service here, including the front desk receptionist and technicians. A++++ all around! I had to edit my review to reflect that I do not live in San Francisco. I live in the DMV!

This location as a policy, does not allow you to have an advocate or family member in the room with…read moreyou when you are finding out delicate information. I had to fight to have my husband in the room when I was finding out the health of my reproductive system. Not good for patient care. Definitely something to keep in mind when looking for a good health visit.

This is not my favorite facility, but if I need imaging done right away, Tower is almost always…read moreaccommodating. I have had significant issues with charges being more than quoted over the phone, incomplete communication about authorization, deductibles, and other things. However, generally speaking, they have gotten the job done. I don't like that parking needs validation and they only validate up to 1.5 hours - and some mammograms take longer with ultrasound and additional imaging. They also can be a bit short over the phone, and fail to provide context that other radiology facilities might be more inclined to include. However, I do appreciate that this location has a broad range of services available and is prompt with answering calls and attempting to answer questions. Never my first choice as there are some amazing radiologist in the area, but a lot of them have inconvenient appointment times and can take months to schedule. I wouldn't suggest parking on the street, as the police ticket cars immediately when the meter expires. The parking garage is also an issue when going for a first mammogram as they tend to take longer. For subsequent visits, they are good about getting patients out very quickly while still doing what needs to be done. Though, you may feel rushed, I do like it better this way than worrying about having to pay for going over time in the parking garage. One thing I don't like about them is that they had been charging $20 for a CD to bring back to your provider. The other radiologists that I've been to have never charged me for a CD, so I was very disappointed as my provider was shocked that the CD costs exta and she prefers the CDs to go over the findings with patients in an extended consultation with lots of visuals - she apparently needs to CD to do this effectively, so I was not able to receive the same level of detail about my treatment plan that I previously received, due to having my imaging done at Tower Radiology. I hope that they reconsider this charge. Anyway, I think it is better to know what to expect going into it. I added an extra star for convenience.

I have been coming to this location for a number of years for multiple services. The staff is…read morealways friendly and the space welcoming and they take good care of their clients. I have always had great experiences with the technicians and front office staff for my mammograms. The only reason I didn't give it 5 stars is that sometimes finding availability in their schedule can be an issue. Sometimes, I have had to schedule weeks out and their office hours are not conducive for folks who work 9-5. However, if you have flexibility during the weekdays I highly recommend them!

YOU MAY DIE IF YOU CHOOSE THESE PEOPLE…read more Show up with an order? Oh, for some reason you can't get your mammogram that day because they don't have enough technicians (cheapskates! put more on the schedule) or don't have enough machines (either way, why aren't you calling your appointments of the day to prevent them from coming in? Because you don't care in the slightest). Show up a month later again for the reschedule? they can't find your order. Imagine missing not one but TWO mammograms. Missing screenings like this can make you die. If screenings save lives, then missing them takes lives. You can't have it both way. You may die if you choose these people because they are so incompetent that you might not get your scan in time. UPDATE: Wife went a 3 time. This time she called in advance to make sure they had the order. She went in physically a 3 time. They refused to serve her. These rude as***les can't even bother to care about their patients enough to bother to tell them coming in. We lost over $300 worth of clocked wage time coming in to appointments where they had no intention of ever serving us. If you value the money you work for, you won't bother taking time off from work to see these people. EVER.

They don't even answer the phone at 11:30 AM trying to make an appointment! Reviews say it…read moreall!!!!!!!!!!!!

Scheduling great, facility great, employees at the facility great, results I felt were very…read moreinformative. No regrets in paying out of pocket to get this done. Only problem I had was no one ever called me to schedule or review my results with me which is advertised in their materials. I just got a notification through email/app my results were available and that was it. I don't need to do it now, as I already had an appointment with my Dr for something else and my personal Dr reviewed the results with me since I brought them along.

5-star: The stuff all around is so professional. The waiting room is lovely (and I appreciate all…read moreof the snacks and drinks available after the scan). The reception staff was prompt and efficient, as well as the and the MRI tech who acted as my guide during the process. The whole experience really was terrific. I was lucky not to have any major findings, but I did find the review process over the phone after the results were in felt a tiny bit rushed. All in all, the experience was outstanding and I recommended it highly to anyone. Having this scan is a wonderful peace of mind. I will definitely repeat this in a couple of years.

Great visit at the North Bethesda branch. My tech, Fitsum, was excellent. I have fragile veins…read morefrom past cancer treatment and he knew exactly how to set my IV up without causing pain. Not many techs know how to do this so I am very appreciative! I definitely recommend Adventist HealthCare Imaging-- North Bethesda branch. All of the staff are helpful and friendly.

Very experience technician who took the time to explain the PET process and what he was injecting…read moreinto my veins for the scan for cancer cells. Machine was very open and not as loud as I anticipated. Good experience overall and would use them again in the future should the need arise.

They have some customer service issues…read more Staff is not great. The billing system has serious problems. If you want a minor copay bill sent to collections instead of you for payment this is the right place.

Nice technician who helped me through the painful and challenging process. Nice changing room as…read moreusual (still have a locker named Wonder Woman). Clean overall and efficient. Beware of paper-based and then tablet-based (digital) paperwork that seems to be duplications. The receptionist a bit cold, but otherwise no issue.

UPDATE: I filled out the "experience" form as requested From my google review. Also, I left 4-5 VMs…read moreto this office since my initial appt and no one called me back. I also left around 1-2 VMs at the Georgetown location, thinking maybe another office would do their job competently and care about their patients, unfortunately they also never returned my call. I believe Jessica is who I spoke to before my appointment. She told me the office would get my referral order from my specialist, which they NEVER did. I drove over an 1 hr to this location this Tuesday for a CT Scan. They NEVER sent the images and results to my doctor and wasted that important doctors visit for me. I never received a CD from them either. I expected MUCH better from MEDSTAR! Unacceptable!

I would give them zero star if possible. The Receptionists…read morehave a terrible attitude as do the technicians. Have tried them several times always hoping things would have improved. But no. Today was my last time coming here.

This place is the worst. After having a nightmare experience with them several years ago - driven…read moreat least partly by the fact that there are no phone communications between provider and patients, only unending loops of automated texts or one-way forms - I tried going back after getting dozens of reminders from them to schedule my annual mammogram. I let the scheduler know that I was between primary care doctors (my previous doctor left her practice) and she said that was fine, but after sitting for half an hour in a packed waiting room I was told by the front desk that it's illegal for them to give me a mammogram if I don't have a primary care doc for them to send it to. I personally think this is stupid, but if this is their policy why was I even given an appointment? Please find another location, I've had a good experience with their Germantown office.

Staff was attentive and friendly. It was during the holidays and they had a bra decorating contest…read morefor their staff where we could vote for our favorite. (The decorated bras were hanging in the changing room.) It was nice having something to "brighten" the mood and the experience.

I can enthusiastically recommend One Medical, which is owned by Amazon. And, no, I don't hate…read moreAmazon, so if that bothers you, take note. I admit, I was very skeptical, but the practice is so efficient and friendly, I'm recommending them to the Yelp DC community! And I"m very fussy about health care (I'm from Boston, what can I say--it's the best city in the US for health care!) The one item I was hesitant about--it's a common problem in the DC metro area--is you won't get an MD, you'll be seen by a Physician's Assistant. But--I lost my primary care MD 5 years ago, so started calling practices, GW MFA, etc., a year ago to find a new MD. Forget about it. I started calling again recently, hoping there were doctors available. Nope. There is NOTHING out there--I had estimates of waiting times of several MONTHS for an appointment with an MD. No one offered an appointment with an NP or a PA. A few places wouldn't even put me on for a wait list appointment! It's dire. I had no choice but to sign up at One Medical, which btw was recommended by two friends with high standards for doctors. There is another potential issue, that it's only general practice, no specialists. But they do a lot of the requisite tests, blood tests, etc. I already have my specialists, so it's not a problem for me. And my PA is excellent. She is pretty young, but very well trained, very smart, and responsive. And you can tell she likes her job! More good things about Farragut Square OneMed. I"ve been several times since joining a few months ago, and I've NEVER had a wait. The front desk folks, the techs, the medical professionals? All excellent, very personable, and polite. What a change from some other DC medical practices! They take insurance--and if you're not insured, they will figure it out. Also, they are so tech forward, everything is very easy to accomplish, and not stressful. No waiting on hold! Again, what a change. Anyway, if you need a primary care MD, and can't find anyone, give one of these practices a try. If you don't like them, you can leave.

I think One Medical has been a victim of their own success -- there are too many patients and you…read morecan never get an appointment now. The whole point of paying for it is supposedly so you can get prompt responses and next day treatment. At first, I could always get appointments same day or the very least the next day. Now to book a physical with my doctor, I needed to book 5 weeks out. To get an appointment for an illness, the next available on the app is over a week from now. A more traditional doctor, I could call and ask to be seen same day. But no one answers messages on the app anymore. I'm trying to switch practices but no one will answer me through the app how to cancel my membership. If you are looking for premium care and service, this is definitely not it anymore. PS: do yourself a favor and sort the comments by "newest first" -- you can pinpoint exactly when things went downhill. All the positive reviews are over a year old.