Questionable/untransparent billing practices...and not very caring as they have advocated on the website.
I went for a consultation because my previous physician retired. The doctor (friendly) here asked me some questions about my general health concerns and looked at the blood work record I brought in from my previous docotor. I specifically told her I DO NOT want an annual Physical on the day I visited, and wished to schedule it later. The billing was a huge shocker: After my insurance coverage, they sent me a bill for over $320 (patient portion) for the visit. When I called the billing office about this questionable billing, they simply told me each question about my health is billed seperately, so they "added" up to the charges. When I ask for itemize billing, they never sent it. They even said "next time don't ask too many questions because it all add up" . Also, unlike my previous physician office, after the test/scan the doctor had ordered for me, the doctor did not call me back regarding the results. When I called her after 2 weeks for the test results, their office asked me to schedule another appointment "so the doctor can discuss it" with me.
I will not be returning and be over charged again. I ended up getting a report from the radiologist and did research on my own to interpret the results...SO SAD
Btw, I gave one star merit because the doctor, Karuna Narayananwas, was nice on the day I had my consultation. read more