Had a good experience at my appointment! I came here for a second opinion. Did not feel rushed…read morewhatsoever, he answered all of my questions, and explained things clearly. I would definitely recommend this doctor to other people who are looking for an ENT.

Otolaryngology Associates sets the standard for a well-run medical practice. There is plenty of…read moreseating in the waiting area. The front-desk staff is courteous and efficient. You will be taken on time for your appointment. The medical staff puts you at ease (shout out in particular to Mr. Young, the physician assistant) by letting you know what they are going to do as part of your examination or treatment before they do it. They listen carefully to your medical complaint and address it. They thoroughly answer your questions in a way that the layperson can understand. Afterward, you will receive a comprehensive description of your visit with the provider for future reference in your patient portal. If you are concerned with your insurance coverage or billing, the office manager, Ms. Patel, will graciously take the time to listen and empathize. She will provide you with whatever information you need promptly. In short, the staff at Otolaryngology Associates puts you first. You truly feel that your health matters to them. Give Otolaryngology Associates a try. Then you will agree that the service and facilities there are first rate!

This review is for trying to reach the office to make an appointment…read more I was on hold for well over 30min. Between 4:30pm to 5:15pm when the automated phone system kicked me off to leave a message to be answered the following day. I was behind 10 people in the call so it was frustrating to wait for so long and not get anything out of it. The automated phone system also kept asking me to press pound to stay on the call (I was pressing it well over 20 times) and it would keep trying to redirect me to the website. As I was waiting I went to the website to make an appointment, but the link doesn't even work. This was the most frustrating experience I've ever had. Here's the link if you are curious. https://us-74451.email-composer-webhooks.gong.io/email-tracking/clicked?email-info-token=eyJhbGciOiJIUzI1NiJ9.eyJjb21wYW55SWQiOiIxMzIxMTY2NDAzNzM2Njc3OTI5IiwiZHJhZnRJZCI6InItNzc0ODk1MzA5NjAzMDk1MzczNyIsImxpbmtVcmwiOiJodHRwczovL3d3dy56b2Nkb2MuY29tL3dsL2VudG1kcy9zZWFyY2giLCJsaW5rVGV4dCI6Imh0dHBzOi8vd3d3LnpvY2RvYy5jb20vd2wvZW50bWRzL3NlYXJjaCIsInRlbXBsYXRlSWQiOiIiLCJleHAiOjE3NTA0Mjg3MTcsImlhdCI6MTc0ODYxNDMxNywianRpIjoiVFcyeGhrWElYUTlXIn0.mK-lxXjGrUPl7rKsA4sgkBE4FCl-tzqyAjM_foE6z8M

I thought Dr Mark Rubenstein was an ENT doctor. I went to see him because of a chronic sore throat,…read moreas well as sinus congestion and sinus headaches. I guess I picked him because he had numerous accolades and titles and it seemed he was the chief of some advanced ENT society. Well, I was wrong. He used a light to look in my ears and my nose, and used a little mirror to look in my throat. I brought him a copy of a film of a sinus cat scan, and also some medical history (last endoscopy which diagnosed esophagitis and sinusitis) in 2019. He sort of shrugged his shoulders, said my issues were complex, and to see a doctor of rheumatology. Apparently this dude is more a facial plastic surgeon than an ENT doctor. He actually said some of my sinus issues could be due to implant rejection. WHAT????? He also made a comment about my youthful facial appearance. Another insinuation, I suppose. BTW- I've found seeing doctors during the COVID paranoia causes the patient to receive less quality care. TJB.

Rubinstein clearly has no clue how reconstructive surgery works. He must've fell asleep during my…read moreprocedure because I have had constant pains ever since and the second opinion from other docs has confirmed this. This guy comes across as sophisticated but in reality is simply not a good surgeon.

I wholeheartedly recommend Dr. Doyle. She's performed two…read moresinus surgeries within the past four years. Both times were complete successes: improved breathing, reduced propensity for sinus infections. Always, she's been friendly, communicative, professional, and interested in my condition. She's always taken time to review the issues, answer all my questions, and review the CT scans with me, and she provides me information I can use for my path for better health. Her credentials are superior; her virtuosity is superior; as critical as I am, she meets and exceeds my expectations for a health care provider. Thank you, Dr. Doyle!! :)

I have been very unimpressed with Dr. Doyle. The first time I went in with ear pain and a deviated…read moreseptum. She used nothing to loosen the wax in my ear, but rather scraped it out with a very sharp tool. Not only was it very painful during the visit, my ear hurt for quite awhile after the appointment. Foolishly, I went in again to follow up on my deviated septum because she had such great reviews. I had considered combining the septoplasty with a rhinoplasty. What a mistake. She pretty much didn't even mention the septoplasty, went straight in for the rhinoplasty. In the first visit, we reviewed the CT scan. In the second visit, she had nothing in her records from the first visit and mentioned getting imagining done (we had already reviewed the CT scan in the first visit). She sent the bill almost the next day, but months later has still not sent me the images of what a potential rhinoplasty might even look like even after multiple follow up calls/emails. I would not recommend going here. She didn't seem to value me as a patient at all. Her records didn't seem up to date either since she didn't even realize I had a CT scan in my file AT HER OFFICE.

One of the best of best doctor in the field of ENT. I have…read morenever met a doctor with this level of experience in my life. I've been to many ENT clinics over many years, but it's truly rare to find someone who is not only highly skilled but also genuinely caring. I've struggled for years with allergies, asthma, a deviated septum, and chronic sinus issues. Dr. Egan performed my surgery, and the results have been amazing. This was my first surgery, and I was honestly surprised by how little pain I experienced afterward. Even my family is more excited and relieved than I am because of how smoothly everything went. what really stood out to me was how kind and compassionate he is - he treats his patients with such warmth, alomost like family. In 39 years, I've never met a doctor like him. I highly recommend Dr. Egan without hesitation. Meeting him and having my surgery done by him has been of the best decisions I've made in 2026.

Dr. Egan and staff are A-OK! I've seen other ENT's in the past but I'd say that I've had the best…read moreexperience with Dr. Egan. He's personable, well mannered, and has helped me through my sinus problems. I'm still work in progress but after seeing him for 4 months, I feel confident in his knowledge, skills, and abilities. Who am I to judge his skills since I'm not a doctor but his diagnosis and treatments (including a surgery) have been spot on thus far. I'm starting to feel liberated from my allergies and its symptoms. I wouldn't hesitate recommending Dr. Egan to any of my family or friends!

Never explained the results of tests she recommended to be done…read more Claims to be in network for insurance but will charge you extra over what she claims with the insurance. Bed side manners are lacking.

I first met with Dr. Nicole Colegrove in Jan.2024. I was in need of reconstructive face surgery due…read moreto the result of extensive Mohs surgery for aggressive skin cancer. Dr. Colegrove was the most caring doctor from the very start. She explained everything to me and my husband using terms we both could completely understand! I underwent the surgeries and what she did has been absolutely amazing! I had to have 3 separate surgeries and today my face looks Great! I am still healing as this will take time. Every visit I've had (there's been a lot) she has been awesome going over step by step what I can expect during the healing process. She has never made me feel rushed, always listens to all questions or concerns I may have. I can honestly say she is 100% the best! I love that she is straight forward in not giving BS answers and is very truthful. I would highly recommend her if you are ever in need of this type of surgery, she will take great care of you guaranteed. The office staff is also great!

I scheduled an appointment almost 2 month out and they called me the day before to tell me my…read moreappointment was canceled. They overbooked. Told me they didn't have anything for another 2 months. Then said I would be charged if I did not call 2 days ahead to cancel if I could not make it or found an appointment somewhere else. They're unprofessional, selfish, and hypocritical.

Made an appointment for ear cleaning. Showed up and was turned away, which wasn't mentioned as a…read morepossibility when I made the appointment. They billed me the full amount even though services weren't rendered. I complained multiple times through billing department but bill remains - which I will not be paying

I'm shocked to get on here and see the negative comments. He did my balloon procedure over 8 years…read moreago, I've been looking for him since. I had to get another balloon procedure done by someone else and it was horrible. Now I need another one done and I'm scared to come back looking at these comments He was a 5 star to me years ago

Bedside manners of this do are not good. I felt very uncomfortable. Front office woman is horribleread more

I have left numerous messages for someone to return my call because the hold time is unbelievable…read more No one had EVER returned my calls. Guess they don't care about patients since they are so busy!!!

Dr. Roeser has been helping me with ear infections and fluid that builds up almost every time I get…read morea serious cold, thanks to eustation tubes that do not drain. The pressure can be quite painful. She is always quick to determine the scope of the problem and apply as many solutions as it takes. Although I'm in my 70s, I have required ear tubes not unlike 3-year-olds get. And they work. She is cordial and business-like and has the gift of highly skilled hands for the fine work she does.

I was a patient of a different doctor at the ENT Specialist of NOVA few years back and I had a…read morediagnosis from this doctor that was confirmed by at least 3 other doctors. I was going to have surgery and wanted to go back to my doctor at this practice but found that he had left the practice. I was then referred to see Dr Roeser. She used nasoendoscopy (a little camera used to look up your nose) to better see the condition of my septum. A process that takes 2 minutes in total. Not only she told me there was "nothing wrong" with my septum, her billing office had the audacity to charge my insurance almost $300 plus required $80 payment from me! I wrote a letter addressed to the doctor and got a call back from someone whose name was not disclosed to me basically asking "what do you want"? How unprofessional. I wrote a personal email to the doctor and some nameless person asked me what I wanted and during the conversation revealed to me that they had not discussed my inquiry with the doctor. After few weeks I received the same bill again. I called back this time I was given a different story by a "Sue". Doctor must know about it but decided to have them charge me anyway. She wasn't very confident in this information either. But she was confident enough to threaten me with collections. Here I am asking doctor how come she misdiagnoses me while 3 other doctors say otherwise. I am courteously asking in writing to her to have her office at least waive the frivolous charge and all I get is "we will send it to collections" and not a word from the doctor. Mind you I have had nasodescopy before and never been charged extra like I have been at this office. Also as a note I had a surgery recently on the septum that she found "nothing wrong" with. It is my opinion that this doctor is careless or inexperienced. Her billing office uses predatory billing methods to scrape every little penny they can get from their customers! Yes, you are a customer to these people not a patient. "Buyers" beware.