Had a good experience at my appointment! I came here for a second opinion. Did not feel rushed…read morewhatsoever, he answered all of my questions, and explained things clearly. I would definitely recommend this doctor to other people who are looking for an ENT.

Great doctors all, per my 20 years of experience as a patient for ear-and hearing-related issues.read more

I wish I could leave a positive review, but this clinic runs soooo behind. Be prepared to wait 30+…read moreminutes for a visit that will take only 5 minutes with the practitioner. It's very tough for working parents.

Dr. Rubinstein is an artist! He is incredibly thorough and meticulous in his work. His demeanor…read morealso has a magically calming effect which I quite appreciated. I'm so happy I went to him. Even the nurses at the hospital where I got my surgery done were raving about how he is the best. They see all kinds of doctors and patients, and they assured me that his patients always come out very happy. Sure enough, I did as well. I highly recommend that you go to him if you want a hawk-eyed, sharply skilled surgeon with the smoothest bedside manner.

I thought Dr Mark Rubenstein was an ENT doctor. I went to see him because of a chronic sore throat,…read moreas well as sinus congestion and sinus headaches. I guess I picked him because he had numerous accolades and titles and it seemed he was the chief of some advanced ENT society. Well, I was wrong. He used a light to look in my ears and my nose, and used a little mirror to look in my throat. I brought him a copy of a film of a sinus cat scan, and also some medical history (last endoscopy which diagnosed esophagitis and sinusitis) in 2019. He sort of shrugged his shoulders, said my issues were complex, and to see a doctor of rheumatology. Apparently this dude is more a facial plastic surgeon than an ENT doctor. He actually said some of my sinus issues could be due to implant rejection. WHAT????? He also made a comment about my youthful facial appearance. Another insinuation, I suppose. BTW- I've found seeing doctors during the COVID paranoia causes the patient to receive less quality care. TJB.

I wholeheartedly recommend Dr. Doyle. She's performed two…read moresinus surgeries within the past four years. Both times were complete successes: improved breathing, reduced propensity for sinus infections. Always, she's been friendly, communicative, professional, and interested in my condition. She's always taken time to review the issues, answer all my questions, and review the CT scans with me, and she provides me information I can use for my path for better health. Her credentials are superior; her virtuosity is superior; as critical as I am, she meets and exceeds my expectations for a health care provider. Thank you, Dr. Doyle!! :)

I can tell you Dr Doyle is ready for retirement. She spends little time explaining things, she…read morerushes out the door, and her bed side manners are not good. Instead, she sent me for a few Cat Scans that were expensive, not necessary according to 2nd opinion, and exposure to radiation. My vocal cords are fine according to my new Doctor. Dr Doyle put me through 3 months of unnecessary worry and expenses. Stay away, this practice has gone downhill.

Dr. Egan and staff are A-OK! I've seen other ENT's in the past but I'd say that I've had the best…read moreexperience with Dr. Egan. He's personable, well mannered, and has helped me through my sinus problems. I'm still work in progress but after seeing him for 4 months, I feel confident in his knowledge, skills, and abilities. Who am I to judge his skills since I'm not a doctor but his diagnosis and treatments (including a surgery) have been spot on thus far. I'm starting to feel liberated from my allergies and its symptoms. I wouldn't hesitate recommending Dr. Egan to any of my family or friends!

One of the best of best doctor in the field of ENT. I have…read morenever met a doctor with this level of experience in my life. I've been to many ENT clinics over many years, but it's truly rare to find someone who is not only highly skilled but also genuinely caring. I've struggled for years with allergies, asthma, a deviated septum, and chronic sinus issues. Dr. Egan performed my surgery, and the results have been amazing. This was my first surgery, and I was honestly surprised by how little pain I experienced afterward. Even my family is more excited and relieved than I am because of how smoothly everything went. what really stood out to me was how kind and compassionate he is - he treats his patients with such warmth, alomost like family. In 39 years, I've never met a doctor like him. I highly recommend Dr. Egan without hesitation. Meeting him and having my surgery done by him has been of the best decisions I've made in 2026.

Never explained the results of tests she recommended to be done…read more Claims to be in network for insurance but will charge you extra over what she claims with the insurance. Bed side manners are lacking.

I first met with Dr. Nicole Colegrove in Jan.2024. I was in need of reconstructive face surgery due…read moreto the result of extensive Mohs surgery for aggressive skin cancer. Dr. Colegrove was the most caring doctor from the very start. She explained everything to me and my husband using terms we both could completely understand! I underwent the surgeries and what she did has been absolutely amazing! I had to have 3 separate surgeries and today my face looks Great! I am still healing as this will take time. Every visit I've had (there's been a lot) she has been awesome going over step by step what I can expect during the healing process. She has never made me feel rushed, always listens to all questions or concerns I may have. I can honestly say she is 100% the best! I love that she is straight forward in not giving BS answers and is very truthful. I would highly recommend her if you are ever in need of this type of surgery, she will take great care of you guaranteed. The office staff is also great!

Dr. Roeser is one of the best doctors I have ever seen. She is thorough and professional, spending…read moreextra time to answer your questions and make sure you are satisfied. Everyone I dealt with at the Springfield office was courteous and pleasant so if you need an ENT this is the place I would recommend !

I scheduled an appointment almost 2 month out and they called me the day before to tell me my…read moreappointment was canceled. They overbooked. Told me they didn't have anything for another 2 months. Then said I would be charged if I did not call 2 days ahead to cancel if I could not make it or found an appointment somewhere else. They're unprofessional, selfish, and hypocritical.

I was hesitant to come to this practice, but he was very sweet and nice ! He was straight to the…read morepoint he checked what he needed and left up to me on what to do the options at least!

I'm shocked to get on here and see the negative comments. He did my balloon procedure over 8 years…read moreago, I've been looking for him since. I had to get another balloon procedure done by someone else and it was horrible. Now I need another one done and I'm scared to come back looking at these comments He was a 5 star to me years ago

I have left numerous messages for someone to return my call because the hold time is unbelievable…read more No one had EVER returned my calls. Guess they don't care about patients since they are so busy!!!

Dr. Roeser has been helping me with ear infections and fluid that builds up almost every time I get…read morea serious cold, thanks to eustation tubes that do not drain. The pressure can be quite painful. She is always quick to determine the scope of the problem and apply as many solutions as it takes. Although I'm in my 70s, I have required ear tubes not unlike 3-year-olds get. And they work. She is cordial and business-like and has the gift of highly skilled hands for the fine work she does.

I was a patient of a different doctor at the ENT Specialist of NOVA few years back and I had a…read morediagnosis from this doctor that was confirmed by at least 3 other doctors. I was going to have surgery and wanted to go back to my doctor at this practice but found that he had left the practice. I was then referred to see Dr Roeser. She used nasoendoscopy (a little camera used to look up your nose) to better see the condition of my septum. A process that takes 2 minutes in total. Not only she told me there was "nothing wrong" with my septum, her billing office had the audacity to charge my insurance almost $300 plus required $80 payment from me! I wrote a letter addressed to the doctor and got a call back from someone whose name was not disclosed to me basically asking "what do you want"? How unprofessional. I wrote a personal email to the doctor and some nameless person asked me what I wanted and during the conversation revealed to me that they had not discussed my inquiry with the doctor. After few weeks I received the same bill again. I called back this time I was given a different story by a "Sue". Doctor must know about it but decided to have them charge me anyway. She wasn't very confident in this information either. But she was confident enough to threaten me with collections. Here I am asking doctor how come she misdiagnoses me while 3 other doctors say otherwise. I am courteously asking in writing to her to have her office at least waive the frivolous charge and all I get is "we will send it to collections" and not a word from the doctor. Mind you I have had nasodescopy before and never been charged extra like I have been at this office. Also as a note I had a surgery recently on the septum that she found "nothing wrong" with. It is my opinion that this doctor is careless or inexperienced. Her billing office uses predatory billing methods to scrape every little penny they can get from their customers! Yes, you are a customer to these people not a patient. "Buyers" beware.