Terrific experience with Filomena! Everyone here is helpful and knowledgeable. Also unbeatable…read moreprices in town. They offer the Dreamstation 2, AirSense 10, and AirSense 11 -- all at breathtakingly affordable prices, especially after ADP. One of the practitioners helped me troubleshoot over the phone as well. my Highly recommend this for anyone prescribed a CPAP machine.

My first time getting a cpap machine. I was kind of dreading it. But Michele, the rep who helped us…read morewas very professional, friendly & knowledgeable. She walked me through the different model types available, pros & cons of each. Then did the same with the masks. This location has a good layout. The reception desk is at the front with a little waiting area. Then on the back wall are the three desks where each rep works. On the other wall are the displays for the machines then the masks & then the accessories such as pillows etc. I ended up getting the package which I think is a great deal compared to what hubby got the first time he bought his cpap machine. To show you how nice Michele is we had come in around lunch time & she recommended a place to get a good burger. She even let us leave our bulky bags there so we didn't have to lug them to the restaurant. Talk about service!

I bought compression socks from Noor and enjoyed the best service. Thank you! Her advice was…read moreexcellent and she took the time to make sure the purchase was the correct one for me.

They need to update their website they no longer do rentals…read more plus, their staff are very rude Don't waste your time going there

Have just purchased my second Pride power chair from Madhu at the Etobicoke store and she was as…read moreinformative, friendly and knowledgeable about the product as she had been years before. She recognized me as a previous customer even though it was 3 years since my previous purchase. At no time was there any hard sell, rather she was concerned for my needs and took pains to see I was satisfied even though the store was obviously busy with customers.

Purchased a product that was found to not help my isse per poor adive of Whitby staff. Attempted to…read morereturn as per receipt by store management. Tried to explain that product was ineffective and flawed due to irritating smell. Management again refused to refund my purchase. I asked if they could dispose of the substandard product with a further refusal. It was left on their counter with the receipt that the product could be returned. Must be how they profit??? My recommendation is that customers go elsewhere for proper customer service. Furthermore, management of Whitby store be replaced.

Utterly unreliable when I attempted to rent from them in 2023. I had rented successfully in 2019,…read morebut last year I was told that a power chair can't be booked more than a month in advance; then when I called I was told a week in advance; at the last minute was told that nothing was available. Never again.

From the owner: We provide equipment & Funding for Wheelchairs, Hospital Beds, Stairlifts, Ceiling Lifts, Patient…read moreLifts, Mobility Scooters & Power Wheelchairs.

I went to this location of Wellwise to find compression socks for my leg problem…read moreI was prescribed these compression socks from a physician at NYGH. First off, the female employee treated me respectfully and courteously right from the start. I showed her my prescription and she led me right away to the product I requested. It was an easy sale. But On top of the great service, she mentioned that this would be tax free because of my prescription!! I was not told of this with my previous 2 purchases at another location. Now $6 is not going to break my bank either way but any savings no matter the $$ amount is extremely gratifying. Shame on the other store as I also showed them my prescription. I may have to leave another review on their page only with 1 star. Horrible store. But, this store gets my 5 star treatment from 5 star service. Thank you so much superb employee! Great selection of products too. Here's a pic of what I bought.

I have been to this store twice in my life. The first time was over a decade ago when it was called…read moreShoppers Home Health Care. Some Shoppers Drug Mart (SDM) stores have a home health care store that is separate from the drugstore and is often next door. It appears that these home health care stores have been rebranded and are known as Wellwise by SDM. After my doctor's appointment, I was in need of a wrist spica splint for my slightly swollen wrist and irritated thumb. My go-to drugstore did not carry it. I visited the SDM at highway 7 and Warden. I got a helpful pharmacist who said that he only had a finger splint. He recommended visiting this Wellwise store. He pointed me into the right direction. The store is two doors down from SDM, which is next to T&T. On a Saturday, the parking lot is super busy with folks who cannot back out of parking spots to survive. After seeing a woman take her sweet time backing out and leaving in front of me, I swooped into a spot closer to CIBC and walked over to Wellwise. I saw the splints at the back of the store. Never having worn one, I had no idea which one I needed. I lined up at the front and a female staff member was great helping me out. She recommended the longer wrist-thumb splint. She gave me a medium to try. It fit, but I needed something larger. The one that I settled for is black with red trim, which reminds me of my high school colours. The other one that didn't come in a large was all black. I tried the former on and it was comfortable considering how crazy it appeared. It looks like a mini straitjacket. I had a prescription, so the woman took some time to create an official receipt for me for my claim. She was great. My local pharmacy gave me a photocopy of my prescription, which was faint. I helped the woman with my address and phone number, as they were difficult to read on the prescription. This woman was thorough. She wanted to make sure that spica splint on the prescription was okay for the splint model that I was about to purchase. She checked with her colleague and it was all good. Yay! I paid with a debit card. There is no tax on this type of splint. You can also use your PC Optimum card here to get points. Bonus! I thanked this woman for all her help. I walked out with my new splint in its box. I am probably different when it comes to looking forward to wearing a splint. I simply wanted some relief and help. I got to my car and immediately put it on. I've had it for almost a day now. It's comfortable to wear. I drove fine with it on. I do need to adjust how I type, which keeps my left thumb off the spacebar. I like it. I slept well in it. I also feel like I have superpowers with it on, but I don't! I had excellent help getting a wrist-thumb splint. I got great care and customer service. I also learned so much about splints. It was quite the crash course to find one that suited my ailment. I hope that I don't need to return to this store, but know that you are in good hands if you do need something here. (202)

The service at this store was above & beyond what you would normally expect! The staff were very…read morefriendly and very helpful. I love purple and they managed to hunt down a purple walker for me!! I didn't even ask them to do it. They just did it to be extra nice which I really appreciated!! Thank you all again!!

Excellent service, Jennifer was very helpful, knowledgeable and offered a lot of information, she…read morewas very patient. I highly recommend the clinic. Constantin

I purchased an accessory on line . The item was shipped 21December. Initially the item was going…read moreto be delivered right after the new year, however, I-have been notified that delivery is now tentatively scheduled to be January 6th. I understand the holiday season falls in this time frame, but 11 clear business days shipping is unacceptable.