Friendly well informed owner who has many items in stock but if not in store, item can be ordered…read moreand received the next day. Merchandise is best quality at very competitive pricing .

From the owner: Medical Supplies and Home Healthcare Products.read more

Looked for a hard to find wrist brace in a bunch of other drug stores and finally decided to try…read morehere. We were happily surprised at the service we received considering it was such an inexpensive item. The staff truly seem to care about their customers which is great to see.

Sadly, I had a bad experience before. Stopped going for about 2 years. Tried again today to see if…read morethings changed. This location is closest to me home, now in have to drive to Brampton or Kitchener. Or maybe to a different competitor altogether. I needed 3 items. 2 items Store said they could order because I gave them their order number. 3rd item does not have an order number AND I know they don't carry. I gave the name and size to them. They told me that because I don't have their order number that they cannot get it for me. I was so put off that they wouldn't even try to look it up that I canceled my entire $600 order. Unbelievable

It's a big store, has all the medical types of equipment, dressings, walkers, hospital beds and…read moremuch more. It's easy to find things in the aisle and the staff is also there to help. I go there often to get medical supplies and the lady her name is Rae is knowledgeable and very helpful.

The store itself seemed okay. The layout was well managed and products seemed easy to find. I had a…read moreprescription faxed in and I called ahead with my info so that I would be able to just pick it up and go. The clerk who ended up "helping" me didn't seem very eager but found my order and went to get my box of items. She started to process the sale. I mentioned that it should be paid for as I gave the information when I called in and asked them to process it then. Without asking anyone, my clerk was sure she was right and just prompted me to put my card in the machine. I asked if I was billed twice if I could just phone them and they would remedy the situation and it was only then that she asked the employee who took my call if he had processed my order. Apparently the young man I had been talking to "didn't have time". The manager who had overheard all of this attempted to make a joke that it didn't matter since I would just be giving them twice the money to help them stay open. I didn't find it funny. Since this is the store my doctor insists on sending my prescription to, this will be the last time I am going in there to pick up my orders. They can deliver it to my home.

Very good store, quality products and cost effective rates. Highly recommended. Keep up the good…read morework.

Seniors Store Inc is a home care equipment store located in Etobicoke on Dundas St West near…read moreIslington. There is parking in front of the store but depending on the time you go, the lot may be full. We had to go there to find my boyfriend's father a product to assist him after his knee surgery. The staff were wonderful and took the time to address any areas of concern. We actually had to return a product as the size didn't quite work and they were excellent in handling our refund. It was nice to deal with such caring staff that has a great concern for the patient rather than the sale. The products are very affordable for rental and for purchase. I'd recommend people stopping in there. It does get a bit busy there at times since both times I've been there, there was only one person working. But it is worth the wait. They are good at multi-tasking and do their best to get to everyone.

Utterly unreliable when I attempted to rent from them in 2023. I had rented successfully in 2019,…read morebut last year I was told that a power chair can't be booked more than a month in advance; then when I called I was told a week in advance; at the last minute was told that nothing was available. Never again.

From the owner: We provide equipment & Funding for Wheelchairs, Hospital Beds, Stairlifts, Ceiling Lifts, Patient…read moreLifts, Mobility Scooters & Power Wheelchairs.

I've been a client here for a long time and will be here forever…read more This is a family run businesses that has a loyal following because they take care of your needs and then some. I've got shoes, socks that helped me when my job made it that I had to stand all day and now that I am seated they helped me with a back support that helps with posture, It's a great local business.

From the owner: Custom orthotics Compression Socks Stockings…read moreTENS units Pillow Back Wrist Braces Shoe Insole Great selection of shoes sandals

Have just purchased my second Pride power chair from Madhu at the Etobicoke store and she was as…read moreinformative, friendly and knowledgeable about the product as she had been years before. She recognized me as a previous customer even though it was 3 years since my previous purchase. At no time was there any hard sell, rather she was concerned for my needs and took pains to see I was satisfied even though the store was obviously busy with customers.

Purchased a product that was found to not help my isse per poor adive of Whitby staff. Attempted to…read morereturn as per receipt by store management. Tried to explain that product was ineffective and flawed due to irritating smell. Management again refused to refund my purchase. I asked if they could dispose of the substandard product with a further refusal. It was left on their counter with the receipt that the product could be returned. Must be how they profit??? My recommendation is that customers go elsewhere for proper customer service. Furthermore, management of Whitby store be replaced.

The worst company in terms of customer service, in-home service and total lack of management's…read moreresponding to concerns or even giving a hoot there exists such a problem.

From the owner: The sales and service representatives of National Home Health Care work in the Kitchener-Waterloo…read morearea, providing home health care equipment and supplies. Our products include wheelchairs, mobility devices, compression stockings, orthotics, bathroom safety equipment and more. Our equipment is available for purchase and for rent, and we also accept special orders for products that we usually don't carry. Feel free to give us a call to talk about your needs to one of our representatives.

My partner has been struggling to find a proper sleep mask for his BI-PAP machine. We went here to…read morelook at a couple of their mask options and the woman working was horrible to us, right from the moment we walked in. Her tone, her demeanour, everything about this woman. My partner and I left without getting his mask, because there's no way we're giving them our business. I don't recommend going here at all.

Yesterday I was at the Orangeville Ontario Home Health Store. I needed several items and the…read moreladies that served me were very helpful. I have always found all of the staff in this store knowledgeable and very helpful whenever I have been there. I definitely give them a 5 star google review. Gail McIndoe