This store needs to show some more compassion to their customers. We had been purchasing products from this store for 4 months. We purchased extra diapers, creams, and mouth swaps. My grandmother was then sent to the hospital and remains there waiting to go into palliative care. We tried to return the unopened packages and were told that because it was more than two weeks from the date of purchase, they wouldn't accept them. We spoke with the manager who still indicated that it was against store policy. We are out money on products that are unopened that could easily be resold for their full value in the store. This company sells products to people where their life circumstances can change very quickly. They should keep that in mind when deciding on their return policies, and when managers decide not to make any exceptions to those return policies. read more