Excellent care and attention to detail by Carlos at 1480 Major Mackenzie Drive East in Richmond…read moreHill. He was very thorough with his diagnosis and in crafting the orthotics. My foot pain resolved in a few months and is gone. I will definitely go back when the time comes to get a new pair. Thank you Carlos!

I found this place very unorganized and untrustworthy. It took me 5 months to receive most of my…read morestuff. At this point, I took what they had for me and canceled the rest. I will never be going back to this place. They tried to keep two pairs of my socks and overcharged me on two items. If I could give them a zero I would. They should not be in business and I will never recommend or go back.

I had an excellent experience at KinMed CPAP Machines & CPAP Masks Shop. If you're looking for…read moreaffordable ResMed CPAP machines in Canada, this place is a great choice. The staff was professional, helpful, and guided me through everything. I purchased my ResMed AirSense 11 CPAP machine here at a very good price and highly recommend them

I called the store to inquire about how they might be able to assist my CPAP supply needs. The…read morewoman on the line was just giving me pushback. She was more concerned with why my phone number was hidden than listening to my reason for calling. Won't be calling them again.

CPAP Corner took over the previous owners. It was very easy to book an appointment. I called ahead…read moreand got an appointment the same day. Vivian is very welcoming and friendly. She was very informative and educational, and gave me tips and tricks as well. I never felt like she was trying to upsell anything to me, I felt very comfortable taking her advice. A week after purchasing my new items, she is still following up with me to see how things are going and is still supporting me behind the scenes to ensure I feel comfortable with my new equipment. I value the ongoing support that I'm receiving from her and the clinic. They don't do direct billing, but they will provide you a receipt and all the documents to claim your insurance. I would highly recommend Vivian and this new clinic to anyone who is looking for CPAP masks or a new machine.

I was visiting from the states and mentioned to my friend I was thinking of getting Birkenstocks…read more She mentioned she had a great recommendation for a store with expertise in Birkenstock and that she could use a new pair herself, so we paid a visit to The First Step. Peter was incredibly knowledgeable and helpful, not just about Birkenstocks but even about feet. He made a very helpful assessment about my feet and recommended both the size and style that would work for me, also helping me learn more about preventing some potential challenges with my toe alignment. While I didn't end up leaving with a pair, mainly because I was indecisive about the style and color, I did leave with much more knowledge about Birkenstock and what to consider about footwear that would be best for me. My friend and her partner both left with a pair and also got fantastic help to determine the right size and style. I was particularly impressed how much service they provide around repairs and care. It's very rare to find a business with such personal service but also a mind for sustainability and quality. Highly recommend The First Step!

This was my first purchase of Birkenstocks. My chiropodist recommended this store. I called, left a…read moremessage and received a call back within 10 minutes from Peter. I made an appointment. Well, this was quite a wonderful experience to be properly fitted with genuine good old fashioned service. No rush, no pressure sales just the best quality and service that I have ever experience purchasing footwear in 65 years. I will not go anywhere else.

I have been to this store twice in my life. The first time was over a decade ago when it was called…read moreShoppers Home Health Care. Some Shoppers Drug Mart (SDM) stores have a home health care store that is separate from the drugstore and is often next door. It appears that these home health care stores have been rebranded and are known as Wellwise by SDM. After my doctor's appointment, I was in need of a wrist spica splint for my slightly swollen wrist and irritated thumb. My go-to drugstore did not carry it. I visited the SDM at highway 7 and Warden. I got a helpful pharmacist who said that he only had a finger splint. He recommended visiting this Wellwise store. He pointed me into the right direction. The store is two doors down from SDM, which is next to T&T. On a Saturday, the parking lot is super busy with folks who cannot back out of parking spots to survive. After seeing a woman take her sweet time backing out and leaving in front of me, I swooped into a spot closer to CIBC and walked over to Wellwise. I saw the splints at the back of the store. Never having worn one, I had no idea which one I needed. I lined up at the front and a female staff member was great helping me out. She recommended the longer wrist-thumb splint. She gave me a medium to try. It fit, but I needed something larger. The one that I settled for is black with red trim, which reminds me of my high school colours. The other one that didn't come in a large was all black. I tried the former on and it was comfortable considering how crazy it appeared. It looks like a mini straitjacket. I had a prescription, so the woman took some time to create an official receipt for me for my claim. She was great. My local pharmacy gave me a photocopy of my prescription, which was faint. I helped the woman with my address and phone number, as they were difficult to read on the prescription. This woman was thorough. She wanted to make sure that spica splint on the prescription was okay for the splint model that I was about to purchase. She checked with her colleague and it was all good. Yay! I paid with a debit card. There is no tax on this type of splint. You can also use your PC Optimum card here to get points. Bonus! I thanked this woman for all her help. I walked out with my new splint in its box. I am probably different when it comes to looking forward to wearing a splint. I simply wanted some relief and help. I got to my car and immediately put it on. I've had it for almost a day now. It's comfortable to wear. I drove fine with it on. I do need to adjust how I type, which keeps my left thumb off the spacebar. I like it. I slept well in it. I also feel like I have superpowers with it on, but I don't! I had excellent help getting a wrist-thumb splint. I got great care and customer service. I also learned so much about splints. It was quite the crash course to find one that suited my ailment. I hope that I don't need to return to this store, but know that you are in good hands if you do need something here. (202)

The service at this store was above & beyond what you would normally expect! The staff were very…read morefriendly and very helpful. I love purple and they managed to hunt down a purple walker for me!! I didn't even ask them to do it. They just did it to be extra nice which I really appreciated!! Thank you all again!!

Great selection of boots , shoes for men and women. I went…read moreshopping with my elderly mother looking for slippers for her . She was pleased and excited to find to right pair that fit her well. Her concern to the helpful staff is that she wanted an extended week return policy in case the customer fitted orthotics she ordered would not fit her slippers . The staff member Toni extended the return date by a week making my mom a happy and satisfied customer. Thank you Walking On A Cloud and thank you Toni .

Cloverdale Mall has a fairly large Walking on a Cloud location.There was also parking versus some…read moreother places that can be a nightmare.Over the holidays, it's difficult on retail staff because people can be in such a rush.I wasn't rushed,and wanted to buy,and yet the sales staff literally were restricted from selling during my visit given their explanations due to company restrictions. I am also writing a review because I've now read the "about us" for Walking on a Cloud.It seems like the location I visited is owned by the same family.They don't appear to have franchises. Confusing because the website has sale items,and the store also did,BUT the online offers aren't available in the latter, reason one for the low rating.NOTHING was flagged as online only. Low rating reason two,slightly below shoulder blond lady who was rude when asked a question as her customer tried out their shoes by walking the store.While her colleague was off finding shoes,was it such an imposition to respond to a question from another customer? The lady serving me,dirty blond,mid shoulder hair[?},glasses[?] was so nice,didn't notice her name tag if she wore one to mention by name.It is her service that would raise the rating another 3 stars.

I ventured into this Walking on a Cloud store at Eglinton Square Shopping Centre to look over…read morefootwear selections. It was a cloudy overcast day once again but store staff were cheerful to offer a hello or any assistance. There's a terrific selection of name brands plus others that I'm not familiar with. Nevertheless, a large varied selection to choose from. Some styles certainly tweeked my interest and I plan to return another day with my sweetie in tow (for a woman's perspective).

If you have "wonky" feet as I do, this is the place for you! Such a wise variety of shoes, many…read morewith removable insoles to make way for orthotics. Comfortable yet stylish. And many available in my hard-to-find women's size 11. Simone was also excellent in suggesting additional styles I had missed. Going forward this will be my go-to store for shoes!

The service here is good and service was efficient today. I came in knowing exactly what I wanted,…read morewhich was a pair of Merrell Safety Shoes. I had purchased the same shoes 3 years earlier, and they're still going strong! I think they are worth every dollar spent. Interestingly they had my information stored so was able to confirm that I was indeed buying the correct size and everythin! Thank you ladies for your great service. By the way, the socks are awesome too! Wendy

Walked in to mister safety Shoes I've wonder around for a few minutes and I found a shoe. After…read morethat a nice gentleman came to aid me on a nice size for me. First he gave me an size 8 then a size 9 but I was asking him a size 10. We tried 8 first but it's tight then 9 I tried and fits perfectly. Then he asked me to buy a memory foam shoe pads that will help relieve pain from standing to long or from walking at a lot at work. So I tested it out, the feeling is great. So I bought them both! I wanted to just get the receipt and just book out of there but I told him my company only buys from mister safety then he search from his computer which company I work for. He found the company and now my company was billed and a 10% off. Mister Terry thank you for a wonderful and professional service! Awesome job...