I have been to this store twice in my life. The first time was over a decade ago when it was called…read moreShoppers Home Health Care. Some Shoppers Drug Mart (SDM) stores have a home health care store that is separate from the drugstore and is often next door. It appears that these home health care stores have been rebranded and are known as Wellwise by SDM. After my doctor's appointment, I was in need of a wrist spica splint for my slightly swollen wrist and irritated thumb. My go-to drugstore did not carry it. I visited the SDM at highway 7 and Warden. I got a helpful pharmacist who said that he only had a finger splint. He recommended visiting this Wellwise store. He pointed me into the right direction. The store is two doors down from SDM, which is next to T&T. On a Saturday, the parking lot is super busy with folks who cannot back out of parking spots to survive. After seeing a woman take her sweet time backing out and leaving in front of me, I swooped into a spot closer to CIBC and walked over to Wellwise. I saw the splints at the back of the store. Never having worn one, I had no idea which one I needed. I lined up at the front and a female staff member was great helping me out. She recommended the longer wrist-thumb splint. She gave me a medium to try. It fit, but I needed something larger. The one that I settled for is black with red trim, which reminds me of my high school colours. The other one that didn't come in a large was all black. I tried the former on and it was comfortable considering how crazy it appeared. It looks like a mini straitjacket. I had a prescription, so the woman took some time to create an official receipt for me for my claim. She was great. My local pharmacy gave me a photocopy of my prescription, which was faint. I helped the woman with my address and phone number, as they were difficult to read on the prescription. This woman was thorough. She wanted to make sure that spica splint on the prescription was okay for the splint model that I was about to purchase. She checked with her colleague and it was all good. Yay! I paid with a debit card. There is no tax on this type of splint. You can also use your PC Optimum card here to get points. Bonus! I thanked this woman for all her help. I walked out with my new splint in its box. I am probably different when it comes to looking forward to wearing a splint. I simply wanted some relief and help. I got to my car and immediately put it on. I've had it for almost a day now. It's comfortable to wear. I drove fine with it on. I do need to adjust how I type, which keeps my left thumb off the spacebar. I like it. I slept well in it. I also feel like I have superpowers with it on, but I don't! I had excellent help getting a wrist-thumb splint. I got great care and customer service. I also learned so much about splints. It was quite the crash course to find one that suited my ailment. I hope that I don't need to return to this store, but know that you are in good hands if you do need something here. (202)

The service at this store was above & beyond what you would normally expect! The staff were very…read morefriendly and very helpful. I love purple and they managed to hunt down a purple walker for me!! I didn't even ask them to do it. They just did it to be extra nice which I really appreciated!! Thank you all again!!

I've been a client here for a long time and will be here forever…read more This is a family run businesses that has a loyal following because they take care of your needs and then some. I've got shoes, socks that helped me when my job made it that I had to stand all day and now that I am seated they helped me with a back support that helps with posture, It's a great local business.

From the owner: Custom orthotics Compression Socks Stockings…read moreTENS units Pillow Back Wrist Braces Shoe Insole Great selection of shoes sandals

Needed crutches in a pinch. Great service & price! Measured them and gave good advice. Would come…read moreback if I need any other medical supplies.

Worst medical supply store I have ever experienced. I found them not so transparent in…read moretransactions. After purchasing a medical item, they refused to provide a formal invoice/receipt to me showing the total cost, so that I could claim from my private insurance company. I will stay away from this outfit.

Friendly well informed owner who has many items in stock but if not in store, item can be ordered…read moreand received the next day. Merchandise is best quality at very competitive pricing .

From the owner: Medical Supplies and Home Healthcare Products.read more

Utterly unreliable when I attempted to rent from them in 2023. I had rented successfully in 2019,…read morebut last year I was told that a power chair can't be booked more than a month in advance; then when I called I was told a week in advance; at the last minute was told that nothing was available. Never again.

From the owner: We provide equipment & Funding for Wheelchairs, Hospital Beds, Stairlifts, Ceiling Lifts, Patient…read moreLifts, Mobility Scooters & Power Wheelchairs.

I went to this location of Wellwise to find compression socks for my leg problem…read moreI was prescribed these compression socks from a physician at NYGH. First off, the female employee treated me respectfully and courteously right from the start. I showed her my prescription and she led me right away to the product I requested. It was an easy sale. But On top of the great service, she mentioned that this would be tax free because of my prescription!! I was not told of this with my previous 2 purchases at another location. Now $6 is not going to break my bank either way but any savings no matter the $$ amount is extremely gratifying. Shame on the other store as I also showed them my prescription. I may have to leave another review on their page only with 1 star. Horrible store. But, this store gets my 5 star treatment from 5 star service. Thank you so much superb employee! Great selection of products too. Here's a pic of what I bought.

Little one and his mommy~Happily Ever After…read more Well this story is kinda like a Disney movie. It started off rough, not old school Disney's Dumbo rough but more like Pixar's Inside Out rough and ended with my little one and I having the sweetest nighttime moments. My heart swells with joy and pride when I think of how far we came with the help of Magda, our sleep consultant from Good Night Sleep. Here's our story: I have a 3 year old and a newborn. The 3 year old may have worn me down and we established not so healthy bedtime routines. There was a lot of stress leading up to the bedtime routine and honestly, I dreaded it. There would be tears, pleading, screaming that ultimately lead to me giving in and going in to lay with my toddler until he fell asleep. I thought it was a phase and I could deal with it but it wasn't and when the new baby came, I couldn't. That's when I reached out to Good Night Sleep and spoke to Magda. I remember feeling that I could breathe a little easier after that first call. Everything that I told Magda, she'd seen before and she was confident she could help us develop a nighttime routine that worked for our family. She did. She also helped me communicate it to my kiddo and get him excited about it. The first night.I was slightly terrified that first night but my little one surprised me and it went better than I could have dreamed. Was it easy, no. But he understood what was happening and every night after, it got better and better. Magda was also there every step of the way for two weeks to answer all my questions and adjust where needed. We've now had this new bedtime for 4 months and it's still going well. Instead of screening and crying, my night ends with hugs & kisses, and a night, night mommy...I Luv You. I'll take that fairy tale ending! I'm sure if you're doing your research and reading reviews, you're struggling in your own way with sleep. I would 100% say to Make the Call and Have a Conversation with their team of experts.

I wasn't sure what to expect sleep training an older baby. But wow did he do GREAT. We opted for a…read moregradient approach (using check ins) but he didn't even need it! I went in ONE TIME to reassure him, on night two, and that was it. With Jennifer's incredible support and education on baby's sleep needs and biology Neo was sleeping 12 hours a night from night one. I believe babies take many of their cues from mom's confidence or lack thereof and Jennifer gave me so much confidence through this process which gave Neo confidence and made this whole thing go SO smoothly. I went from nursing my toddler on and off for the entire night every single night to fully night weaned (we still enjoy our morning and early evening nursing sessions) and I have slept 7 hours for 3 or 4 nights straight now after such a very long time of an extremely broken 5-6 hours a night and I know it will just improve from here. Baby is well rested for the first time in his life and knows he is totally capable of putting himself to sleep and getting himself back to sleep if he does wake. Thank you so much, Jennifer, this has been life changing for my family!