My father, a 78-year-old patient, was brought to this ER following a fall at his rehab facility…read more His medical record clearly documented a tape allergy with a specific notation that tape causes skin tears. Despite this being visible in his chart, staff applied standard adhesive tape to his arm. When the bandage was later removed, it tore his skin open, leaving a wound that was still unhealed ten days later and caused him significant pain for several weeks. This was not an emergency situation. He was there for a head CT and was stable. There was no reason his allergy could not have been checked before tape was applied to his fragile, Prednisone-thinned skin. I filed a formal complaint and received a response acknowledging the issue and stating that staff had been educated on allergy documentation. An apology and a staff training do not undo the unnecessary pain this caused my father. Documented allergies exist for a reason. Patients and families should not have to fight to have them respected.

I am thankful for the healthcare professionals and care team at this location…read more From the registration staff, to technicians and medical professionals, even volunteers and security, I have typically had a positive experience. Only downside for me is the cost of care for tests, or things not covered by insurance. (Check out alternative places, like Bright Light Imaging for CT Scans or imaging). The halls and main spaces are kept clean and in order. I especially appreciate the staff in the Breast Care Center. They are very caring individuals. I also find it is a perk to have a nice Starbuck's in the lobby here too, so you can treat yourself to a hot or iced beverage after an appointment. And, this is your reminder ladies (and men) to practice self care and get checked regularly each year. You matter! And this is a nice place to go when care is needed.

This place has a leaky roof for years and the owners have never done anything about it…read more Some rooms clearly show wet and soft spongy walls being covered by a newish layer of paint. The building looks abandoned and the inside facility does not look like it has been maintained and looks like there could potentially be a sanitary issue. The doctor is extremely rude and both her and her husband are disorganized when it comes to record keeping. The last visit was made in early fall of 2017.

This place sucks. I have been coming here for 7 years and came in to make an appointment because…read morethey never use their phones for anything other then a bilingual recording that goes no where. This time I came in and found out my doctor had retired with no letter to me or anything. I have been trying to get perscripts filled for a month and the only response I got from the dumb ass in the office was a basic F. U. I can't believe how stupid, rude and awful the office is. I haven't met anyone in this office that's sincere to me about anything. I'm sorry but in my experience the patient comes first not your bullshit. Office people need to have as good of a bed side manner as the doctor. But considering my doctor was a douche it all makes sense. All in all don't go here they will treat you like shit, not help you and out right lie to your face. I wish them all the same respect they gave me when the tables are turned and they are on the patient side of the table.

Like the hospital in general, one of the doctors almost killed me during a surgery with daVinci…read morerobot. Patients advocacy is a joke, said they talked with him but won't tell me the response etc. As Mike H. said. waste of time. Outpatient surgery put me in the hospital for 5 days and 7 weeks of rehab in order to walk again. Love my GP and staff at 199 Rand Rd Mt. Prospect building.

emergency room is awful they are understaffed and dont act like they care sat for hours finally…read morei left without care and i have good insurance ! should do concierge service pay more for better service im willing to pay $$

Dr. Afshan Hameeduddin…read more Wait Time = F- Returned Phone Calls = F- Helpful = F- Ease of Refills = F- Quality Time With Doctor = F- (Me as a brand new patient, total of 7 minutes!) Bed Side Manners = F- Concerned With My Health = F- Compassionate = F- Empathy = F- Comprehension = F- Follow-Through = F- Detailed With Charting = F- *Paged doctor Hameeduddin, urgent @ 6:30pm - to date, no return call. *Doctor placed me on hold, then I was hung up on. I called back to be told she has to return my call. To date, no return call. *Website states they open at 8:30am, when I called the answering service said they open at 9:00am. I drove there one day and it was 9:45 and they were closed. *I've typed messages through the website portal, to date, no reply. This doctors office is a complete nightmare, unorganized and understaffed is what I was told when I asked why no one ever returns my calls. I feel sorry for her staff - RUN WENDY RUN..... I could go on and on and on.... But the Illinois American Board of Medical @1-312-814-6910 (WWW.IDFPR.COM) is handling all my other issues.

Do not come here. I'm literally writing this as I'm sitting in the patient room. I made an…read moreappointment for 3pm and it is now 4pm and have yet to see the doctor. All I'm here for is a damn prescription and it's going to be over an hour. I'm getting on the phone with my insurance provider to switch doctors as soon as I leave this place. Also the doctor speaks very loudly and I'm fairly confident half the waiting room knows why I'm here. Save your time and money, do not come here. I honestly have no idea how this place has steady patients. Update: I got skipped over and then was told it was my responsibility to let them know I was waiting. This place is a hot mess, how am I supposed to know how this mess operates?!?!

I am posting this review for other pregnant women out there who may be scared of the unknown. If…read moreyou have the choice to see a different practice, please do! After northwest joined Midwest, everything went down hill. They supposedly have more providers now, but yet you still can't get in to see a doctor regardless of the time or day( I had to see a NP after 30 weeks instead of a doctor-which is against their own rules, what a coincidence). Who knows when this practice will finally get everything organized and figured out. I waited 9 weeks to get my placental previa checked after they finally realized that they didn't check it. Even though the ultrasound tech recommended it be checked between 24-26 weeks. After being a patient with Midwest and Northwest women's healthcare for several years, I have received a letter today stating that I am no longer a patient at their practice due to noncompliance in their opinion. But the fact that they wanted to induce me without factual results or any other reasoning is absolutely normal in their opinion, risking both my life and my child's. Dr. Stobinski initially told me that everything was great, and then I received a call while driving telling me that she made a mistake and that I had low amniotic fluid, which was absolutely terrifying to hear. I was later able to confirm that it was false. Ultrasounds up at 41 weeks can show false numbers, but nobody wants to acknowledge that, they'd rather get you scheduled. I thank God that I went to the hospital to get a second opinion and was able to make sure that my baby is healthy and safe. I was offered options by the doctor on call, who never saw me before. My baby was born perfectly safe and healthy when he was ready and when his lungs and body were fully developed without any interventions or inductions, completely natural. Who knows what would have happened if I got induced by these providers who didn't offer me any other options expect for an induction which can rapidly bring in a slew of interventions and increase chances for a c-section. I'd advise your practice to speak to the patient before making assumptions. Oh, and the so called missed appointments that you used as reasoning is a lie, your front desk and nurses didn't call me back to arrange a new appointment and wouldn't cancel the previous one.

Super confused how this spot has so many bad reviews! Loved my experience there. My other OBGYN in…read morethe same MWCWH was booked out for months and I saw Jessica here who was so kind and attentive! Got in and out of my appointment even faster than I thought with care. Front Desk staff were super kind as well!! really appreciated that they had some after work appointment slots available too!

The front desk is very rude especially this young hispanic lady.... smh customer service is so easy…read moreand yet people dont get it. Waited 45 mins just to pay my statement bills!!! This is horrible!

This place is a DUMP. Filthy bathrooms- soiled carpet. Waiting an hour and a half for my grandma to…read moresee the dr. She was getting very dizzy- we told them and no one even cared. I asked how much longer to be seen- the girl looked at me like I was speaking another language. Terrible service. Save your time, frustration, and money!

Great Doctor I have been going to Dr. Gerber for many years, very through, caring and…read moreknowledgeable - I highly recommend

I've been going to Dr. Gerber's office for at least 4 years now and she has always been very…read moreintuitive, friendly, and caring whenever I've went for my annual papsmear and examination. She is efficient and really cares about her patients. I wish I had known her when I was having my second child. I would have loved to have had her deliver my daughter. :) I had chosen male OB/GYN doctors in the past, but I have found that Dr. Gerber is a great doctor as well. :) She is responsive to my questions and gives me all the options available. I am not disappointed with her bedside manner or care. I will definitely see her year after year and recommend her to women who need a new OB/GYN doc.

The Center Itself, the Nurses, and front office staff are nothing short of amazing! The center…read moredoes not employ physicians or anesthesiologists - they use Ashton to perform procedures. A BIG WORD OF CAUTION ABOUT ANESTHESIOLOGY however!!! As if today 3/23/22 the Ashton website still lists Oak Brook Anesthesiology Group as their contracted provider and, according to their office, this is not true. ASHTON now uses Midwest anesthesiology, LLP. If you use these people expect nightmares in billing; PLEASE look at the reviews on their website! To back up the claims on the reviews I tried to call them to talk about insurance and my upcoming procedure. The number on their website is to Advocate Hospital who has NOTHING to do with this company's billing or front office. I was transferred to 5 departments and spoke to a woman who did have a number but when I called that number it too (now 6 different numbers) was disconnected. So if you go to Ashton for a procedure either get a local or go elsewhere until they get a reputable anesthesiology group that does not send people to collections without cause and no WORKING number to contact them!

Dr. Sood is an exceptional primary care physician, and we feel incredibly fortunate to have him…read morecaring for my parents. His genuine attention, compassion, and thorough approach have made a tremendous difference in their overall health and well-being. His ability to thoughtfully diagnose and manage everything from simple concerns to more complex medical issues has further strengthened our trust in him. He takes the time to listen, explains everything clearly, and truly treats his patients with respect and care. Because of his dedication, my parents feel supported and confident in their medical care. I would highly recommend Dr. Sood and his team to anyone looking for a knowledgeable, attentive, and compassionate primary care physician.

I have a Dr office visit appointment today, the staff are very rude, racist, If your skin dark this…read morenot the place for you and talking on Spanish about patients, denied care due to a bill that the insurance did not cover, which I was not aware of, I found that never billed the insurance.