I actually have a pleasant time there..I was for a paternity test and It went well I highly…read morerecommend

From the owner: We are committed to delivering exceptional drug and DNA specimen collection services characterized…read moreby our professionalism and confidentiality. We follow all rules and regulations ensuring every sample is handled with care.

Went with my husband here because in the past I have gotten great service from the doctors. But a…read morefew weeks back was totally opposite. The lady doctor which I have never seen work at this location saw my husband was so unprofessional. She prescribes him medication and tells him that it wont work but still prescribes it smh. we were very unsatisfied with her service. I definitely recommend asking for doctor Mohammad which was who I seen and was very professional.

Went to Urgiclinc this evening and by far the best experience, customer service, staff, online…read morescheduling, very clean, and they have a coffee station which I definitely needed. The staff were so personable and made us feel so welcome! The doctor listed to all of our concerns without rushing us.

I'm the type of person that avoids hospitals or clinics at all costs. I don't have insurance and I…read moredon't have the time. But in this case it was sort of an urgent/last call situation. I injured my ankle falling off a bicycle, I put up with the pain as best I could, but after 25 days and still pain and having trouble walking I did some research with podiatrist and private practices. This urgent care was close to me and decided to contact them. I called and Ashley at the front desk gave me all the Info I needed, answered all my questions and made me feel secure in my choice. I didn't make an appointment and decided to walk in for an exam and X-ray. NP Mark Cha was such a delight and took such great care of me, I got the best care I've ever received. I was in and out in less than an hour. They knew I was paying out of pocket and made this experience as easy and affordable as possible. Total with visit, X-ray, and medication I paid under 250. That's less than one month payment for good insurance at my job. I highly recommend this location and will be coming back whenever I need medical care. I honestly regret not coming here sooner. Thank you staff, thank you NP Mark Cha. Life savers xoxo

I was refused care for my 10 month old due to them needing a card on file. I gave my BCBS insurance…read moreand my HRA card which can only be used for medical expenses. Well the receptionist decided to run the card for $1 which was declined because the card can only be used for medical purposes. I have insurance and a payment card and they refused my daughter care who really needed it. That says a lot about this place. I would not recommend this urgent care!

I have been to 3 different urgent cares and Midwest is definitely the most friendly. I never wait…read morelong, and the results are always quick. Drs and staff are so nice, and always explain things so I know exactly what's going on. I will always come back here and definitely have recommended them! Zero complaints honestly.

I took my granddaughter there to check on an infection I was told they couldn't treat her because…read moreof guardianship, I adopted them after my daughter died, so I told them I would take her to her primary care and they called DCFS and said I was medically neglecting her. They never even examined her. Her Name is Natalie Sanfratello, she originally came in the room and referred to herself as a doctor, then started talking about herpes, and started babbling about the guardianship issue. I will be making a complaint to the il nursing board.

Ive been coming to advanced urgent care for years dr alzien has been good his partner not so and…read morethe nurses assistant was very rude !! I came in for an appointment because I might have shingles which I came to see the dr. Alzien Before which he prescribed medication! I can this morning and got denied because of a balance which I never got a bill in the mail for !! I got denied services said I had to pay 120$ to get seen. Mind you I'm in pain . I tell the NA that I don't have the funds now he proceeds to say to me a patient that not his problem!! Please do not go and support this facility!!!!

Went there last night for my infant having a fever. The doctor barely looked at my kid and was in…read morethe room for a total of 5 minutes. Was told my 8 month old had an ear infection and pink eye. Doc gave us an antibiotic and eye drops. I felt like there was something off about the visit so I ended up taking her to comer cER where she was looked at much more thoroughly and was told there's zero signs of an ear or eye infection and they have no clue why the doctor there said that. The pediatrician was also concerned about the antibiotics given by the doctor here and said they were way too strong for such a little baby. Do not waste your time going here. They make up stuff so they can bill your insurance for a higher bill. Since writing this review I have received hateful emails I'm sure which are from either the owner of a staff member there.

Easy self check in The staff was amazing and friendly. I brought in order given to me turns Out…read more they were old and I needed to get the correct ones the front desk staff (lady) at labcorp tried helping me as best she could that was very thoughtful. The young lady drawing the blood was very professional.

I came here because it was close to my day meeting.. I was greeted with no smile. I could barely…read morehear her speak under her breath. She did not address me by name and was rude.. Also an elderly woman came in and she sent her to kiosk to check in and the lady had no idea how to do this. I had to help the lady myself.. I will NEVER COME HERE FOR LAB WORK AGAIN!

I have never really left the bad review but because of the unprofessionalism and straight GHETTO…read morepersonal on Aug 22, that we're working on this day I'm going to leave a review so that it helps someone else out. I set up a employer drug screening test. There are multiple options but the main option that I needed was employer drug screening and then urine. I was given a choice of times and I chose 3:00 pm. I arrived at 2:59 however a another lady was signing in. Turns out her appointment was at 3:10, mine was at 3:00. Brian came out and called her name before me. WHY WOULD HE NOT check and see I had a scheduled appointment before her? When the young lady came out to get me and brought me into the room about 1-2mins later, she then told me we can't do your drug screen you have to do it before 3:00. I told her that I went through the company's proper channels and scheduled the appointment online and was given a 3:00 p.m. appointment for the drug screening. She then went online herself and filled out everything as a John Doe to try and tell me I was lying basically HOWEVER she found out I was telling the truth and did go through employer drug screening then to the urine tab. She then rudely said she's not going to do the test and asked BRIAN to do it. If she is going to ask Brian to do it, that right there shows her apathy, lack of professionalism, and inability to give proper customer service. She should be fired and Brian also because their joking back and forth on who would do my test jeopardizes my job and also the other people that I need to take care of. I asked her one more time if she was going to do the test and she replied "I was joking with you, NO" and was just rude, really rude. This is the 2nd time I have attempted to get a drug screening thru QUEST diagnostics. The first time I was a walk-in and stood sat in the lobby for 35 minutes and then the lady came out and said we're not taking any more walk-ins. Now I schedule the time and now they can't do the drug screening. Why would the system or quest even allow me to schedule the drug screening and give me an appointment at 3:00 if they do not do drug screens after 3:00??? If you have a chance to go to any other company you are an employer to send your people to any other company please find an alternate company to send your clients or employees. And do not send them to bedford's ghetto facility.

If I could give 0 stars I would !!! This place is HORRIBLE!…read moreIf you don't have an appointment no one ever comes out of the back. If you have an appointment no one ever comes out of the back! You sign in on the iPad and no one comes out to draw blood. People had been sitting waiting more than an hour with no service at all.

The wait time was excellent. The staff is very courteous as well as efficient. The quality of care…read morewas a 10 out of 10 I needed my DOT card and was able to walk out the building with it in my hand. That's a UPS driver I recommend this facility. Please check them out

I called early on a weekday morning well before "normal" operating hours and was met with a…read morepleasant and professional voice of Irene over the phone. Upon arrival to the office I was instructed to fill out minimal paperwork and was promptly brought back to an exam room by the Doctor Lindsey herself and examined. From the moment I walked in the door I was met with kindness, caring, and compassion. These are qualities rarely found in the big business arena that professional medicine has become and was a wonderful experience for an ailing patient. It has been said that mind over matter is the key to healing and everyone involved in my care that day brought a smile to my face and a warmth to my heart.