I actually have a pleasant time there..I was for a paternity test and It went well I highly…read morerecommend

From the owner: We are committed to delivering exceptional drug and DNA specimen collection services characterized…read moreby our professionalism and confidentiality. We follow all rules and regulations ensuring every sample is handled with care.

Went with my husband here because in the past I have gotten great service from the doctors. But a…read morefew weeks back was totally opposite. The lady doctor which I have never seen work at this location saw my husband was so unprofessional. She prescribes him medication and tells him that it wont work but still prescribes it smh. we were very unsatisfied with her service. I definitely recommend asking for doctor Mohammad which was who I seen and was very professional.

Went to Urgiclinc this evening and by far the best experience, customer service, staff, online…read morescheduling, very clean, and they have a coffee station which I definitely needed. The staff were so personable and made us feel so welcome! The doctor listed to all of our concerns without rushing us.

I was refused care for my 10 month old due to them needing a card on file. I gave my BCBS insurance…read moreand my HRA card which can only be used for medical expenses. Well the receptionist decided to run the card for $1 which was declined because the card can only be used for medical purposes. I have insurance and a payment card and they refused my daughter care who really needed it. That says a lot about this place. I would not recommend this urgent care!

I had a very quality experience here. I was a little apprehensive in the beginning, but the staff…read moresaw me quickly. The check-in process was quick, and everyone was very nice.

I normally visit the one in Gage Park but their customer service has decreased a bit. A friend…read morerecommended this location...now I see why. It feels like it just opened that day; smelled fresh, clean, inviting. The front desk agent was very professional and courteous. As soon as I sat down to complete my forms I was called to the examination room. The female medical assistant was very nice, professional and respectful. The attending physician was nice, professional and remember her from the Gage Park location. I will make this my new urgent care spot for sure. Keep up the great work ladies!!!!

I took my granddaughter there to check on an infection I was told they couldn't treat her because…read moreof guardianship, I adopted them after my daughter died, so I told them I would take her to her primary care and they called DCFS and said I was medically neglecting her. They never even examined her. Her Name is Natalie Sanfratello, she originally came in the room and referred to herself as a doctor, then started talking about herpes, and started babbling about the guardianship issue. I will be making a complaint to the il nursing board.

I highly recommended Advanced Urgent Care. They have fantastic care, diagnosis and treatment…read more All are very nice there. They are very affordable with insurance and treat pt with respect The docs are very thorough and answer any questions that you may have I will never go to any other urgent care other than this one ! They treat you not only as an urgent pt but as a regular pt who is sick and needs attention Way to go So glad you open in my neighborhood!!!!

Ive been coming to advanced urgent care for years dr alzien has been good his partner not so and…read morethe nurses assistant was very rude !! I came in for an appointment because I might have shingles which I came to see the dr. Alzien Before which he prescribed medication! I can this morning and got denied because of a balance which I never got a bill in the mail for !! I got denied services said I had to pay 120$ to get seen. Mind you I'm in pain . I tell the NA that I don't have the funds now he proceeds to say to me a patient that not his problem!! Please do not go and support this facility!!!!

Easy self check in The staff was amazing and friendly. I brought in order given to me turns Out…read more they were old and I needed to get the correct ones the front desk staff (lady) at labcorp tried helping me as best she could that was very thoughtful. The young lady drawing the blood was very professional.

I came here because it was close to my day meeting.. I was greeted with no smile. I could barely…read morehear her speak under her breath. She did not address me by name and was rude.. Also an elderly woman came in and she sent her to kiosk to check in and the lady had no idea how to do this. I had to help the lady myself.. I will NEVER COME HERE FOR LAB WORK AGAIN!

I have never really left the bad review but because of the unprofessionalism and straight GHETTO…read morepersonal on Aug 22, that we're working on this day I'm going to leave a review so that it helps someone else out. I set up a employer drug screening test. There are multiple options but the main option that I needed was employer drug screening and then urine. I was given a choice of times and I chose 3:00 pm. I arrived at 2:59 however a another lady was signing in. Turns out her appointment was at 3:10, mine was at 3:00. Brian came out and called her name before me. WHY WOULD HE NOT check and see I had a scheduled appointment before her? When the young lady came out to get me and brought me into the room about 1-2mins later, she then told me we can't do your drug screen you have to do it before 3:00. I told her that I went through the company's proper channels and scheduled the appointment online and was given a 3:00 p.m. appointment for the drug screening. She then went online herself and filled out everything as a John Doe to try and tell me I was lying basically HOWEVER she found out I was telling the truth and did go through employer drug screening then to the urine tab. She then rudely said she's not going to do the test and asked BRIAN to do it. If she is going to ask Brian to do it, that right there shows her apathy, lack of professionalism, and inability to give proper customer service. She should be fired and Brian also because their joking back and forth on who would do my test jeopardizes my job and also the other people that I need to take care of. I asked her one more time if she was going to do the test and she replied "I was joking with you, NO" and was just rude, really rude. This is the 2nd time I have attempted to get a drug screening thru QUEST diagnostics. The first time I was a walk-in and stood sat in the lobby for 35 minutes and then the lady came out and said we're not taking any more walk-ins. Now I schedule the time and now they can't do the drug screening. Why would the system or quest even allow me to schedule the drug screening and give me an appointment at 3:00 if they do not do drug screens after 3:00??? If you have a chance to go to any other company you are an employer to send your people to any other company please find an alternate company to send your clients or employees. And do not send them to bedford's ghetto facility.

If I could give 0 stars I would !!! This place is HORRIBLE!…read moreIf you don't have an appointment no one ever comes out of the back. If you have an appointment no one ever comes out of the back! You sign in on the iPad and no one comes out to draw blood. People had been sitting waiting more than an hour with no service at all.

I called early on a weekday morning well before "normal" operating hours and was met with a…read morepleasant and professional voice of Irene over the phone. Upon arrival to the office I was instructed to fill out minimal paperwork and was promptly brought back to an exam room by the Doctor Lindsey herself and examined. From the moment I walked in the door I was met with kindness, caring, and compassion. These are qualities rarely found in the big business arena that professional medicine has become and was a wonderful experience for an ailing patient. It has been said that mind over matter is the key to healing and everyone involved in my care that day brought a smile to my face and a warmth to my heart.

The wait time was excellent. The staff is very courteous as well as efficient. The quality of care…read morewas a 10 out of 10 I needed my DOT card and was able to walk out the building with it in my hand. That's a UPS driver I recommend this facility. Please check them out