I actually have a pleasant time there..I was for a paternity test and It went well I highly…read morerecommend

From the owner: We are committed to delivering exceptional drug and DNA specimen collection services characterized…read moreby our professionalism and confidentiality. We follow all rules and regulations ensuring every sample is handled with care.

I visited Midwest Urgent Care due to a sore throat, headaches and intense coughing at night that I…read morehad been battling for 10+ days at this point. When I walked in the staff was attentive and professional. I completed some paper work and barely waited 10 mins before I was called in for a revision. So far so good. I was given a covid test which I later got a bill for $100! And a strep throat test. Once I saw the nurse I explained my symptoms to her. I was told I had severe inflammation but did not know if it was due to a virus or allergies. I was given the option to take a steroid or to wait it out for a few more days and try OTC Flonase. I didn't feel comfortable taking a steroid without a verdict so I went with the alternative. A few week weeks later I get a text for a $252 bill! Not even a bill in the MAIL! So I had no news till now about a bill! I Kept getting multiple texts/calls in one day. By the way I NEVER received my COVID results! The quality of care and lack of transparency for the cost is the reason I will Never go back. DO NOT GET A COVID TEST if you don't want to pay $100+. GET ONE for $25 at the pharmacy. Go somewhere else for better care!

I was refused care for my 10 month old due to them needing a card on file. I gave my BCBS insurance…read moreand my HRA card which can only be used for medical expenses. Well the receptionist decided to run the card for $1 which was declined because the card can only be used for medical purposes. I have insurance and a payment card and they refused my daughter care who really needed it. That says a lot about this place. I would not recommend this urgent care!

Went with my husband here because in the past I have gotten great service from the doctors. But a…read morefew weeks back was totally opposite. The lady doctor which I have never seen work at this location saw my husband was so unprofessional. She prescribes him medication and tells him that it wont work but still prescribes it smh. we were very unsatisfied with her service. I definitely recommend asking for doctor Mohammad which was who I seen and was very professional.

Went to Urgiclinc this evening and by far the best experience, customer service, staff, online…read morescheduling, very clean, and they have a coffee station which I definitely needed. The staff were so personable and made us feel so welcome! The doctor listed to all of our concerns without rushing us.

I have never really left the bad review but because of the unprofessionalism and straight GHETTO…read morepersonal on Aug 22, that we're working on this day I'm going to leave a review so that it helps someone else out. I set up a employer drug screening test. There are multiple options but the main option that I needed was employer drug screening and then urine. I was given a choice of times and I chose 3:00 pm. I arrived at 2:59 however a another lady was signing in. Turns out her appointment was at 3:10, mine was at 3:00. Brian came out and called her name before me. WHY WOULD HE NOT check and see I had a scheduled appointment before her? When the young lady came out to get me and brought me into the room about 1-2mins later, she then told me we can't do your drug screen you have to do it before 3:00. I told her that I went through the company's proper channels and scheduled the appointment online and was given a 3:00 p.m. appointment for the drug screening. She then went online herself and filled out everything as a John Doe to try and tell me I was lying basically HOWEVER she found out I was telling the truth and did go through employer drug screening then to the urine tab. She then rudely said she's not going to do the test and asked BRIAN to do it. If she is going to ask Brian to do it, that right there shows her apathy, lack of professionalism, and inability to give proper customer service. She should be fired and Brian also because their joking back and forth on who would do my test jeopardizes my job and also the other people that I need to take care of. I asked her one more time if she was going to do the test and she replied "I was joking with you, NO" and was just rude, really rude. This is the 2nd time I have attempted to get a drug screening thru QUEST diagnostics. The first time I was a walk-in and stood sat in the lobby for 35 minutes and then the lady came out and said we're not taking any more walk-ins. Now I schedule the time and now they can't do the drug screening. Why would the system or quest even allow me to schedule the drug screening and give me an appointment at 3:00 if they do not do drug screens after 3:00??? If you have a chance to go to any other company you are an employer to send your people to any other company please find an alternate company to send your clients or employees. And do not send them to bedford's ghetto facility.

If I could give 0 stars I would !!! This place is HORRIBLE!…read moreIf you don't have an appointment no one ever comes out of the back. If you have an appointment no one ever comes out of the back! You sign in on the iPad and no one comes out to draw blood. People had been sitting waiting more than an hour with no service at all.

I normally visit the one in Gage Park but their customer service has decreased a bit. A friend…read morerecommended this location...now I see why. It feels like it just opened that day; smelled fresh, clean, inviting. The front desk agent was very professional and courteous. As soon as I sat down to complete my forms I was called to the examination room. The female medical assistant was very nice, professional and respectful. The attending physician was nice, professional and remember her from the Gage Park location. I will make this my new urgent care spot for sure. Keep up the great work ladies!!!!

I have been to 3 different urgent cares and Midwest is definitely the most friendly. I never wait…read morelong, and the results are always quick. Drs and staff are so nice, and always explain things so I know exactly what's going on. I will always come back here and definitely have recommended them! Zero complaints honestly.

Dr. Maria is a wonderful person who is attentive, understanding, compassionate and truly- for her…read morepatients. I felt so comfortable in her office. Not only was her individual office up to date and charming, it was very personal one on one. Your not sitting with ANY other people feeling crowded or like anyone is starting at you wondering if you're going to be next or them. She keeps appointment slots strictly for 1 patient at a time and I love that. No wait time. She is a doctor that cares about her patients well being. She will ask you questions and get to the root of whatever the problem is. I felt very safe with her and her knowledge confirmed she was the right woman for the job. It's hard to find doctors that have the patience, but she definitely does. Wonderful woman and I am so great full to have found her and to continue under her care!! : ))

From the owner: Maria Jefferson-Walker, DNPc, APN, FNP-BC is not your typical nurse practitioner. She is the…read morefounder and CEO of her Chicago practice, Hope Wellness Center & Spa. HOPE is an acronym for Helping Our People Every Day, and for more than 20 years, Maria has been providing first-rate medical care to people in her community from all nationalities and cultures. She practices the direct primary care model of medicine, which emphasizes a patient-centered approach to health care, rather than paperwork and reimbursement codes. In addition to providing affordable, highly accessible, quality medical services to people in Chicago and the surrounding suburbs, Maria is pursuing her doctorate in nursing practice at the University of St. Francis in Joliet, Illinois. Her focus is on providing integrative, culturally sensitive health care to everyone. She believes in putting your needs and concerns above all else, and she sees nursing as a natural fit for a whole-patient approach to health care. Maria's husband, Eric Walker, is the chief operations officer in charge of business management and employee and client safety at Hope Wellness Center & Spa. Together they ensure patients of all ages receive the best medical services without the worry of high co-pays and insurance reimbursements. The Walkers have three boys and have enjoyed living in the Beverly/Morgan Park area for 15 years.

Ive been coming to advanced urgent care for years dr alzien has been good his partner not so and…read morethe nurses assistant was very rude !! I came in for an appointment because I might have shingles which I came to see the dr. Alzien Before which he prescribed medication! I can this morning and got denied because of a balance which I never got a bill in the mail for !! I got denied services said I had to pay 120$ to get seen. Mind you I'm in pain . I tell the NA that I don't have the funds now he proceeds to say to me a patient that not his problem!! Please do not go and support this facility!!!!

Went there last night for my infant having a fever. The doctor barely looked at my kid and was in…read morethe room for a total of 5 minutes. Was told my 8 month old had an ear infection and pink eye. Doc gave us an antibiotic and eye drops. I felt like there was something off about the visit so I ended up taking her to comer cER where she was looked at much more thoroughly and was told there's zero signs of an ear or eye infection and they have no clue why the doctor there said that. The pediatrician was also concerned about the antibiotics given by the doctor here and said they were way too strong for such a little baby. Do not waste your time going here. They make up stuff so they can bill your insurance for a higher bill. Since writing this review I have received hateful emails I'm sure which are from either the owner of a staff member there.

My mother had to have an MRI performed. The first thing that struck me when I walked in here was…read morehow aesthetically pleasing the place was. It even had a beautiful scent. The two ladies sitting at the front desk greeted as soon as we walk through the door with smiles. They were eager to help my mother and made her feel at ease when she explained to them that she was in pain. We didn't have to wait long for my mother's appointment and once she went back for her MRI, I was able to enjoy a nice cup of coffee, watch The Morning News, and get a little bit of work done while I waited. I hope my mother never has to have another MRI, but if she does, this is where I would take her.

I'm here getting 3 ct scans mind you my insurance covers the first $10,000 at 100 well bright…read morelight charged me $ 280.00 after I had my insurance on the line they did not care to speak to my insurance the front desk was rude the supervisor has no clue what he is doing and they told another patient she needed to hurry up with the computer otherwise her apt would be rescheduled... why aren't they supposed to help patients with an iPad i don't plan on coming her again I have Cadillac insurance !!