I went to this Northwestern Immediate Care location in Chicago strictly for routine blood work as…read morepart of my annual exam. This visit was only for a blood draw. There was no consultation, no exam, and I did not see or speak with any doctor at that location. Despite this, a "doctor's visit" was billed at nearly $700. After insurance, I was still charged $321 out of pocket for a visit that never happened. I had to call several times and got only impolite responses saying that the bill was correct, although I was charged for a visit which never happened. Fortunately my primary care doctor, who is based at a different Northwestern location, helped escalate the issue, and their office manager was able to get the charge corrected. I appreciate their help in resolving it. However, the incorrect charge originated from the Immediate Care location itself, which is very concerning. Patients should not be billed for services they did not receive. Because of this experience, I would not return to this location and would not recommend it to others. This is not my first experience with Northwestern Medicine facilities charging for services I did not receive or billing twice for the same service. If it were not for my doctor-who is truly exceptional, takes time with patients, and provides outstanding care-I would avoid Northwestern altogether. Stay away and avoid problems.

WORST SERVICE!!! -AVOID THIS URGENT CARE,THEY JUST TRY TO TAKE YOUR MONEY AND ZERO CARE!…read moreAt the end of March I didn't felt good ,So since this place it's near home I said to go here to check since I had a pain in my chest and my left arm was a bit numb. From the moment I got there the reception lady took since forever to end with the questions ,put me to pay in advance 250$ since I'm an unemployed and no insurance...and God knows what I sign because it's not that they explain you , you have to read and figure it out by yourself,also if you're not feeling good. Once I finally got in ,the nurse took me the pressure, asked me question what happened, she really wasn't that nice tho had an attitude that wasn't nice at all . After they decide to make me an EKG which also there an experience because seems was the first time for her doing that and wasn't pleasant to wait in those shirts that they give you there because was very cold in that room . After that I asked to call my husband from outside because I don't feel comfortable alone up there . The nurse come back again and said I'll do an X-ray and I said definitely not because I'll not radiate myself for something that it's pointless to check the type of the pain that I have and she said she will call the doctor which I agreed. Took 30 min for Dr. Wong Claire to come and honestly it's not fun to wait in a cold room and also my husband start to be frustrated and he said if it was something urgent maybe she will have hurry up instead to chat all of them in a room nearby. Once she was there she agree that an x-ray was pointless in my case , start again to ask me the same question as the nurse which honestly I don't understand why ,since all was type in the computer. In the end she said they don't have blood test to help more , the EKG looks okay because in case was something wrong with my heart "you can see with until 10 min after". She asked me if I went to go to ER and I said I'll go home since I start to have also headache because I was cold and in case I still not feel ok I'll go there. Didn't got anything for the elevate pressure, or future cure or advise. I asked if I can have a copy of the situation there and she bring me that and said I'm good to go that's it and we left. Tng God I had home some pills for heart to relax and feel okay I talked with my family doctor on the phone and said was a panic attack and recommended me what to take . The following week seems that they call me but since it's unknown number I never answer and got a letter to give them a call back " to speak about my test results " ironic cuz they didn't seems to care much when I was there and in need so very unprofessional. After 2 months I start to received letters that I owe them money ... I called the place he reception lady she said she can't explain ( maybe type my name and try to read what's inside of the computer?!? ... just saying ) . I called also the financial counseling number and explain what happened not even them know what to said . So basically apart that looks from the papers I paid less , I also owe money for nothing basically so for me this place it's a big scam where they take advantage of the people that don't feel well and try to make them pay money and not do anything!!! I feel harassed with emails and letters but nobody it's in the position to explain for what I owe money. Wish I was reading the reviews before if I could have had the chance to definitely avoid this place!!!

The lab is not clear about billing. They say both you need to pay out of pocket if your doctor did…read morenot put in the order, and then they ask for insurance. They later charge you again. It's all very confusing

The lady with the blond short hair is so rude, I went to get my emergency cbc done because I'm…read morehaving internal bleeding which is already leaving me at stress, my phone died but I had a picture of the emergency order from my doctor she said she can't take it which I totally understand but she was showing all types of attitude being so mean and rude that I had to tell her your attitude stinks and I never talk like that to others but that's really trigged me.

Professional and caring. Therapist was sensitive to my elderly mom who was challenging to work withread more

Extremely great staff although what is going on is tough, they are still doing their best…read moresanitizing everything keeping the amount of people to a minimal and assisting everyone with their therapy needed!

Dr. Eric and his staff are very knowledgeable and very kind and accommodating. I can't recommend…read morehis service enough, you will not be disappointed! The staff are welcoming and supportive as well as friendly.

The doctor is really great, professional and friendly. and I'm pretty sure they accept most…read moreinsurances!

Great place to go for your medical needs for dental and all of your medical needs for the whole…read morefamily

Great health center, Dr. Cabe is the bestread more

The team at Genesis Rehab is AWESOME! The physical therapist is terrific and always pays attention…read moreto my needs, aches and answers all my questions. The back office team is super accommodating, friendly and always helps me to get an appointment or contact the PT at my convenience. I would recommend this group to everyone and anyone, and I have!!

From the owner: Genesis Rehab Services Physical Therapy Clinic-Whiting, Indiana provides skilled one on one…read morephysical therapy care to our patients in Northwest Indiana and the South Suburbs of Chicago land. We are committed to helping each individual patient achieve their highest level of function by working on pain, strength, range of motion, endurance, and kinesio-taping. We offer pain relief treatment for a range of conditions, including: back pain, lower back pain, neck pain, arm pain, leg pain, joint replacement, strains and sprains, joint dysfunction, neurological conditions, motor vehicle accidents, muscle injuries. No waiting policy, most Insurance plans accepted flexible payment options for any treatment your insurance may not cover. Call Genesis Rehab Services today to schedule a free consultation.

Dr.Patel and his team are wonderful! They're efficient and very reassuring. He did a great job with…read moremy veneer!

Customer service is terrible. I called to make an appointment for a cleaning. I made it clear…read morethat the cleaning needed to happen that day and was told it would. When i arrived and got in a chair i was told i needed a full set of x rays although i dont have any pain. I said fine, ill do the x rays as long as im seen today, i was told there were too many people ahead of me and the cleaning wouldnt be possible. Waste of my time. Lied to me. I was told the cleaning would happen. Unprofessional.

I have been coming to this location for over 5 years. Had my last appointment…read more 12/12. I came back for a follow up treatment 1/16 and they cancelled my appointment due to a balance of $79 I was not aware I had. apparently I was told today they automatically cancel an appointment if there is a outstanding balance. Will no longer be recommending this dentist location.

Total disrespect and ignorance of insurance. Even though…read more Delta Dental College Choice Insurance plainly states "As a reminder, the State of Illinois is a self-funded plan and as such, Delta Dental of Illinois reimburses dentists once it receives funding from the State. Delta Dental of Illinois does not control the timing or funding of claims payments to State of Illinois dental members or the dentists who treat them." The billing person at this location will threaten patients with sending the account to COLLECTIONS unless they pay at once. From Delta: "Delta Dental Network Dentists In accordance with the Delta Dental network dentist agreement, State of Illinois Group Dental Plan members who receive services from Delta Dental network dentists cannot be charged upfront for any other amounts other than the following: Applicable deductible Services not covered by the plan Amounts greater than the member's Schedule of Benefits but up to the dentist's contracted network amount Any amounts exceeding the annual benefit maximum" https://www.deltadentalil.com/employers-groups/soi/dentists/

Amazing! Dr. Stolarz has fitted me with my first set of dentures and I am so very happy. I can…read moreeven eat corn on the cob without slippage or pain. Everyone is so very nice and professional that they make it a pleasure to go to the dentist rather than the opposite. The facility is comforting, modern, and the very best of everything. I have recommended Dr. Stolarz to my friends and even people I have just met while talking about my beautiful smile. He is the best!!!

Dr. Stolarz has been my dentist for the pst 10 years. I absolutely love him and his staff. Everyone…read moreis professional, courteous and just genuinely friendly. The office is beautiful, modern and immaculately clean. I have never had issues with billing or with the office communicating with my insurance. My kids also love him and have never dreaded an appointment, which is saying a lot.