GMT transferred my husband to a care home on short notice when he suddenly could not sit or stand…read moreup one morning. The gurney could not make the sharp turn into our bedroom but Rochelle and Tonya were able to carefully and gently transfer him to the gurney in the hall. I'm very happy with their care.

GMT dropped my husband and did nothing to help they just said sorry won't happen again had to take…read morehim to the er right after

Very courteous and caring staff! Arrived on time with appointments. Got me to my destination early…read more Your company deserved more than I paid out of pocket! Thank you so much! It was fun, entertaining, and kept my mind off my worries.

From the owner: Medical Transportation, Wheelchair Transportread more

Employees here are no longer polite and helpful. They are now hurtful, mean and cruel…read more I hate it when a business leaves me no choice but to write a review with the negatives of a business. It is non-profits such as Access To Healthcare Network that are supposed to be on the front lines of fighting to reduce the staggering and horrifying number of Veterans, seniors and disabled who daily succumb to suicide. Veterans succumb to suicide at twice the rate of non-Veterans. In Nevada, Veterans succumbing to suicide is a staggeringly 74% higher that that already horrific rate. Older adults make up 12% of the US population, but account for 18% of all suicide deaths. CDC also reports adults with disabilities were 3 1/2 times more likely to report suicidal ideation in the past month compared to persons without disabilities. My family and I have been using Access To Healthcare Network since 2014. We'd previously satisfactorily used several of their resources and services (5 stars). Then their CEO, who was also their founder, retired. There is a new CEO and since then for several months now we have not found Access To Healthcare Network to be satisfactory. It started with services we had been using for several years one by one were no longer available. And, no one at Access To Healthcare Network could be professional or compassionate enough to FIRST tell us that services we had been using for several years were no longer available. The services were just canceled with no notice to us. When we called to find out what happened to services we had previously been using for several years, we were treated dismissively and even strongly hinted that we are crazy when we pointed out their web site boasted differently. To make matters worse, it was all done by Access To Healthcare Network with a serving of attitude. Their transportation service then changed, with no prior warning, the previous three days a week we had going back to 2014, to two days a week. Then, their transportation service arrived to take me back home, but went the opposite direction from my home. I was the only one on the van. So I asked if they were taking me immediately home or had another rider they were picking up. The driver told me yes, there was another rider they were picking up before dropping off me. The van then arrives at a place and the driver informs me, "Here's your home." Which confused me on several levels as 1) the driver just told me they were picking up another rider before dropping off me, and 2) we were not at my home. I pointed both out to the driver who ignored me, was robustly unapologetic to me, did seem inexplicably angry with me, then did drive me straight home, dropped off me, all in very palpable cold silence. More services we had been using for several years became no longer available. Then, I called for transportation and left a message as that is all you can do. I never got a call back. So, we then went to their office to discuss all these major changes and lack of a return call. Wow. There we met a ghastly, mean-spirited employee named Mary Ella we finally determined as she failed to identify herself, and she was inexplicably openly horrible, rude and decidedly unhelpful, and openly suspicious of us as we tried to explain why we were there. She ended up frightening us as her behavior was so bizarre and physically aggressive. Then an employee named Kent, Leadership and Director of Program Eligibility, we finally determined as he also failed to identify himself, appeared and he got inexplicably and wildly inappropriate openly angry as we tried to explain why we were there and he then aggressively physically hustled us out the door and closed the door behind him leaving us outside. His distaste for us was so tangible that I was left choking. We were now very distressed. With the queasy sense of no surprise why Nevada Veterans, seniors and disabled succumb to suicide at a higher rate than the rest of the nation, we left. I am no longer accepting the things I cannot change, hence 2 reluctant stars only because of the previous 8 years of satisfactory service.

Not the best network when it comes to being in touch with patients, especially when they blame you…read morefor their negligence.

None more cherished in a Veteran's life than those who lighten the burdens of a Veteran from…read moreVeteran's military Service. I have been blessed to have had many helpful people cross my path in my life. Due to my military Service-connected disabilities I am unable to drive. For my care through VA Sierra Nevada Healthcare System I use Reno VA Veterans Transportation Network "VTN" which is part of the US Department of Veterans Affairs "VA". I have no complaints. Mona and her admin staff are professional, friendly, courteous, and well-trained. The drivers are well-trained. The vehicles are well-maintained. CDC rules are followed. VA ICare is followed. VTN will schedule rides a month out. Open 0800 (8am) - 1430 (2:30pm) M - F, closed all Federal holidays and weekends. On Snow Days, VTN follows the schedule of the school district with morning trips on a two-hour delay. During school closures, there is no VTN transportation. "VTN guidelines permit volunteer participation in providing transportation to Veterans using a volunteer's privately-owned conveyance or a government-owned vehicle, including donated vehicles, county vehicles, DAV Department (State) or Chapter (local) vehicles, public transportation and contracted transportation." Reno VA Veterans Transportation Network is located inside Ioannis A. Lougaris VA Medical Center at the VA Community Affairs office on the first floor by the hallway to the Prosthetic department. As part of Veterans benefits US Department of Veterans Affairs "VA" Community Affairs Office provide free rides to and from VA Sierra Nevada Healthcare System in Reno, Nevada to Veterans who don't have other transportation options. VA Community Affairs, which is part of VA Center for Development and Civic Engagement, administers VTN. DAV (Disabled American Veterans) donates vehicles for VTN use. The VA maintains the government owned VTN vehicles. Volunteer drivers donate their time to drive the government-owned VTN vehicles. The VA trains, supervises and schedules the VTN drivers, who are all background checked. There are rules posted that must be followed for Veterans to use VTN. https://www.va.gov/sierra-nevada-health-care/dav-vans-transportation-for-veterans/ https://www.va.gov/healthbenefits/vtp/ https://www.co.waller.tx.us/upload/common/docs/Veterans/VHADriverHandbook.pdf https://veterans.nv.gov/benefits-and-services/transportation/ As a Veteran myself, I am against VA privatization for many many reasons, one being benefits and services to Veterans such as Veterans Volunteer Transportation Network, which is part of the US Department of Veterans Affairs "VA", are eliminated. On this day in history 1 Dec 1941, the US Civil Air Patrol was created. In April 1943, it Civil Air Patrol was placed under the jurisdiction of the Army Air Forces. Civil Air Patrol is now the official auxiliary of the U.S. Air Force and a 501(c)(3) non-profit organization.

I had a pleasant experience while being transported from Renown S. Meadows to Mill St. Renown on…read more2/22/26. Garrison and Holly were so kind and joked around with me which made a stressful experience easier to manage. Thank you both for treating me with such care. I appreciate your hard work. (Even though my request for lights and sirens was denied

Because I was the one in the ambulance, I wasn't able to take photo. And I didn't know a photo was…read moretaken until I got to the hospital. My partner took the picture to show me the dogs were concerned. In March 2024, I had a medical emergency . I was reluctant to call 911 because I didn't know what to do about care for my mom. But once I realized my partner could stay with her and I could go to hospital alone, it fell into place. The EMTs were great. And honestly, they always have been. I have dealt with REMSA on numerous occasions. Whether it was for my parents, my hospice/senior patients, or myself, the EMTs show compassion, knowledge, and patience. I have had ambulance and Careflight. My dad had to be transferred from Renown to Stanford, in 2020. He said it was a good flight.

Love this local treasure. The items in the thrift store are always nice and well priced. I have a…read morehuge lamp from the 60s I bought from this store for $20. The items in the co-op are great and it is one of the best places unique to Reno.

What a nice surprise. Greeted by a friendly, helpful staff, the merchandise is clean and…read morethoughtfully organize and displayed. Promoting the work of local seniors, this is one place I look forward to supporting. As I am more in the downsizing mode rather than an acquiring one, I will happily forward them my donations. Bravo!

I heard about Urban roots last year (2025) and participated in 2 events. This year I signed my…read moredaughter up in the preschool program for this spring and it has been a wonderful experience. The programs are extremely hands on, including arts and craft activities, sowing seeds, harvesting and tasting vegetables. My daughter looks forward to visiting Urban Roots all the time. Ellena and all the other staff members are always so friendly and welcoming. They're informative and all seem to really enjoy their jobs at the garden. This place is just wonderful for everyone regardless of age. I highly recommend it for all kids but especially for homeschooling families looking for extra curricular activities.

First time experiencing urban roots attending a baby shower and it was very cute! The farm has a…read morelot to look at and so many beautiful plants and flowers. The space is a very big size. It was a very hot day and the only shade we had was two pergolas so that was a bit hard with everyone huddled under them but it is an outdoor farm after all I learned some other things they offer such as camps for kids which sounds like a fun activity!

Some great sales. Found a few gems. Clean, organized and for a great cause. Lots of everythingread more

This is a new and second hands goods store with profits going to the care of the local animals…read more Lots of clothes, pet gear, knick-knacks, books, SPCA branded shirts and STUFF! Super friendly people that work there. The cashier even helped me adjust the cat collar size for me. Good thing, because I could not figure out how to adjust this particular one. Everything for purchase is located on the ground level. Donation door is to the right back of the store entrance. Lots of parking.

The team at DVRC is the most dedicated, caring, selfless, and hard-working group I have witnessed…read more In 2021, I left an abusive relationship at 6 months pregnant with no idea of how I would survive this situation. I was living at Our Place (Shelter) and they contacted me about the transitional housing program. This day completely changed my life around. I entered the Transitional Housing program with a newborn. They gave me a place to stay, assistance with basic needs (diapers, toiletries, food, furniture, etc.), and provided a furnished apartment. Throughout my stay they gave us food to be able to provide a Christmas dinner to our families, birthday baskets for our children, and countless other forms of support! They provided my daughter and I stability, which I can never thank them enough for!! While in the program I was able to attend classes such as book club, financial literacy, and support group. They even paid for therapy! I met with a financial coach every 2 weeks and she taught me how to keep a budget, pay off debt, save, and get back on my feet. I learned so many skills in the program, and these ladies are incredible! They are there to support you every step of the way. When you're in a DV situation it can feel very lonely, but they are always there for you in moments of need! Never in a million years did I think I would have been in that situation, but thank God they were there when I was! I will forever be grateful to these women for helping give my baby and me a great life. I am now in my own apartment, could afford a car, and am able to stand on my own 2 feet and be a proud mom. Thank you DVRC for all of your hard work to assisting women in DV situations. You have changed so many lives for the better!

A very clean, helpful place. I donated my sweatshirts here, and the process was really easy. Pull…read moreup, drop off, grab receipt and you're done! They have a huge parking lot in the back, so that was really nice (I wouldn't suggest the front parking lot for anything. Its awkward and narrow) The front desk lady was very nice and helpful. I would definitely come back and donate more when I have more to give.

Interesting mix of stuff, I think we got there between large donations though, everything had been…read morepicked over. But, we'll try again

Great items. No holes and tears on the clothing. Great deals. The staff is very helpful and…read morefriendly. They have lots of clothes and treasures.