These guys were great. From the moment I called Jason in dispatch was courteous, friendly and…read morehelpful. He helped me set up a time to transport my dad and their cost was very reasonable. This was during the pandemic so I was happy to see how thorough the driver Brenon was with disinfecting everything. They made me feel very comfortable. In addition Brenon really took to heart how important his job was (especially during the Virus outbreak). It is great to see staff that are professional as well as caring. I hope that I don't need to transfer my dad again, but if I do, I will definitely use this service. Really a great team and I recommend them highly.

i was transported from nevada adavanced pain on longly lane to bank of america at shoppers square…read moreon plumb lane and south virginia street !!! i kept asking transport driver to slow down but he did not and continued to bounce my wheelchair and damaged it !!! the power wheel chair company numotion charged over $5000 to fix it !!!

Very courteous and caring staff! Arrived on time with appointments. Got me to my destination early…read more Your company deserved more than I paid out of pocket! Thank you so much! It was fun, entertaining, and kept my mind off my worries.

From the owner: Medical Transportation, Wheelchair Transportread more

None more cherished in a Veteran's life than those who lighten the burdens of a Veteran from…read moreVeteran's military Service. I have been blessed to have had many helpful people cross my path in my life. Due to my military Service-connected disabilities I am unable to drive. For my care through VA Sierra Nevada Healthcare System I use Reno VA Veterans Transportation Network "VTN" which is part of the US Department of Veterans Affairs "VA". I have no complaints. Mona and her admin staff are professional, friendly, courteous, and well-trained. The drivers are well-trained. The vehicles are well-maintained. CDC rules are followed. VA ICare is followed. VTN will schedule rides a month out. Open 0800 (8am) - 1430 (2:30pm) M - F, closed all Federal holidays and weekends. On Snow Days, VTN follows the schedule of the school district with morning trips on a two-hour delay. During school closures, there is no VTN transportation. "VTN guidelines permit volunteer participation in providing transportation to Veterans using a volunteer's privately-owned conveyance or a government-owned vehicle, including donated vehicles, county vehicles, DAV Department (State) or Chapter (local) vehicles, public transportation and contracted transportation." Reno VA Veterans Transportation Network is located inside Ioannis A. Lougaris VA Medical Center at the VA Community Affairs office on the first floor by the hallway to the Prosthetic department. As part of Veterans benefits US Department of Veterans Affairs "VA" Community Affairs Office provide free rides to and from VA Sierra Nevada Healthcare System in Reno, Nevada to Veterans who don't have other transportation options. VA Community Affairs, which is part of VA Center for Development and Civic Engagement, administers VTN. DAV (Disabled American Veterans) donates vehicles for VTN use. The VA maintains the government owned VTN vehicles. Volunteer drivers donate their time to drive the government-owned VTN vehicles. The VA trains, supervises and schedules the VTN drivers, who are all background checked. There are rules posted that must be followed for Veterans to use VTN. https://www.va.gov/sierra-nevada-health-care/dav-vans-transportation-for-veterans/ https://www.va.gov/healthbenefits/vtp/ https://www.co.waller.tx.us/upload/common/docs/Veterans/VHADriverHandbook.pdf https://veterans.nv.gov/benefits-and-services/transportation/ As a Veteran myself, I am against VA privatization for many many reasons, one being benefits and services to Veterans such as Veterans Volunteer Transportation Network, which is part of the US Department of Veterans Affairs "VA", are eliminated. On this day in history 1 Dec 1941, the US Civil Air Patrol was created. In April 1943, it Civil Air Patrol was placed under the jurisdiction of the Army Air Forces. Civil Air Patrol is now the official auxiliary of the U.S. Air Force and a 501(c)(3) non-profit organization.

A good healthcare access program for those who are not rich enough to afford overpriced 'health…read moreinsurance' with high deductible and out of pocket costs. Access to healthcare saved me a lot of money on a needed surgery. I was treated well and all questions were answered quickly and thoroughly the customer service I received from my care coordinator 'myra' was excellent.

Employees here are no longer polite and helpful. They are now hurtful, mean and cruel…read more I hate it when a business leaves me no choice but to write a review with the negatives of a business. It is non-profits such as Access To Healthcare Network that are supposed to be on the front lines of fighting to reduce the staggering and horrifying number of Veterans, seniors and disabled who daily succumb to suicide. Veterans succumb to suicide at twice the rate of non-Veterans. In Nevada, Veterans succumbing to suicide is a staggeringly 74% higher that that already horrific rate. Older adults make up 12% of the US population, but account for 18% of all suicide deaths. CDC also reports adults with disabilities were 3 1/2 times more likely to report suicidal ideation in the past month compared to persons without disabilities. My family and I have been using Access To Healthcare Network since 2014. We'd previously satisfactorily used several of their resources and services (5 stars). Then their CEO, who was also their founder, retired. There is a new CEO and since then for several months now we have not found Access To Healthcare Network to be satisfactory. It started with services we had been using for several years one by one were no longer available. And, no one at Access To Healthcare Network could be professional or compassionate enough to FIRST tell us that services we had been using for several years were no longer available. The services were just canceled with no notice to us. When we called to find out what happened to services we had previously been using for several years, we were treated dismissively and even strongly hinted that we are crazy when we pointed out their web site boasted differently. To make matters worse, it was all done by Access To Healthcare Network with a serving of attitude. Their transportation service then changed, with no prior warning, the previous three days a week we had going back to 2014, to two days a week. Then, their transportation service arrived to take me back home, but went the opposite direction from my home. I was the only one on the van. So I asked if they were taking me immediately home or had another rider they were picking up. The driver told me yes, there was another rider they were picking up before dropping off me. The van then arrives at a place and the driver informs me, "Here's your home." Which confused me on several levels as 1) the driver just told me they were picking up another rider before dropping off me, and 2) we were not at my home. I pointed both out to the driver who ignored me, was robustly unapologetic to me, did seem inexplicably angry with me, then did drive me straight home, dropped off me, all in very palpable cold silence. More services we had been using for several years became no longer available. Then, I called for transportation and left a message as that is all you can do. I never got a call back. So, we then went to their office to discuss all these major changes and lack of a return call. Wow. There we met a ghastly, mean-spirited employee named Mary Ella we finally determined as she failed to identify herself, and she was inexplicably openly horrible, rude and decidedly unhelpful, and openly suspicious of us as we tried to explain why we were there. She ended up frightening us as her behavior was so bizarre and physically aggressive. Then an employee named Kent, Leadership and Director of Program Eligibility, we finally determined as he also failed to identify himself, appeared and he got inexplicably and wildly inappropriate openly angry as we tried to explain why we were there and he then aggressively physically hustled us out the door and closed the door behind him leaving us outside. His distaste for us was so tangible that I was left choking. We were now very distressed. With the queasy sense of no surprise why Nevada Veterans, seniors and disabled succumb to suicide at a higher rate than the rest of the nation, we left. I am no longer accepting the things I cannot change, hence 2 reluctant stars only because of the previous 8 years of satisfactory service.

I had one of the worst experiences of my life with REMSA Health, specifically with a staff member…read morenamed Taylor. She was extremely unprofessional, completely disregarded my mental state, and kept raising her voice at me even after I clearly told her I was having severe anxiety and needed her to stop. Instead of helping, she escalated the situation. Taylor went as far as trying to diagnose me on the spot -- and everything she said was completely false. The things she said were not only inappropriate but downright horrible. It felt like she was more interested in pressuring me into an ambulance than actually helping me, like a used car salesperson chasing a commission. It was manipulative, insensitive, and absolutely unacceptable. This company is unprofessional, overpriced, and predatory. I refused to get in their ambulance, drove myself to the ER, and even the doctor confirmed that the "diagnosis" she tried to give me was completely wrong. Do yourself a favor: have someone drive you or call an Uber before you ever step foot into one of these scammers' vehicles. REMSA Health is the last place you want to deal with in an emergency. Double 00s is my rating.

I had a pleasant experience while being transported from Renown S. Meadows to Mill St. Renown on…read more2/22/26. Garrison and Holly were so kind and joked around with me which made a stressful experience easier to manage. Thank you both for treating me with such care. I appreciate your hard work. (Even though my request for lights and sirens was denied

Debra came to our house to meet my parents and tell us about her services. She was on time, well…read moreorganized with information, and answered all of our questions. I was particularly impressed that, after a big storm the day before, she was getting her carers who didn't have 4 wheel drive to their clients. Living out of state, that gave me an extra sense of security for my parents. I recommend reaching out to Debra if you need care for yourself or loved ones!

After having the distinct displeasure of using several aggressively incompetent services prior,…read moreDebra's quality care was a breath of fresh air. Debra made getting my dad to his frequent doctor visits so easy. The peace of mind I got from knowing he would make it to his appointments and not require my constant intervention was amazing. There is nobody I would trust more to assist an elderly loved one reliably and with compassion.

This company is top notch A++ service. Thank you TLC transport for not only coordinating with my…read moredr for when to Arrive, but picking me up at drs and carrying me up the stairs. You made my trip home so assuring! I cant stop raving about your company! Ive healed so much, in able to get myself up and down the stIrs now, so the next time i need you guys, it should be a lot easier! Thanks again!

HIGHLY RECOMMEND! I'm in the hospital and was given the recommendation from a patient care…read morecoordinator at Kaiser to contact Luke at TLC. He picked up on the first call and was friendly and professional. I asked for a quote for gurney van transportation and he provided a quote on the spot that was a great price. I told him I was still looking for a skilled nursing facility that had availability and he went out of his way to reach out and help contact for me not once but twice. When I called him to let him know I didn't need the booking he was understanding and if things change I will be reaching out to him again. He really cares about patient safety and that is so important.

We could not be happier with the excellent service of Chris with In N Out Transportation. He called…read morethe day before to confirm the address & pickup times. He arrived early and was extremely helpful loading my 95 yr old father into his van. He was very patient and caring during the entire experience. Amazing!

These folks were easy to work with and did everything they said they would do and even when the…read moreitems were larger than described, they didn't charge me extra.

This company is the best transportation company around this area. The drivers are friendly,…read moreprofessional and actually care about you. I have always gotten to my appointments on time. They go the extra mile for you. I highly recommend Gold Country Transportation.

Awesome crew! Dependable, reliable and friendly. I have to go though Logisticcare to get to my…read moredoctors appointments and your company is the only one that can transport me. I have you down as my go to medical transportation company.