Waited over 5 months to get a call back to book an appointment so I could use a gift card. I finally got tired of waiting and went to use it on the shop thinking I could at least get some good hair products, except I couldn't find any. I struggled to find things to use the gift card on actually. I did see a couple people leave really happy, wish I could've been one of them. Oh well at least it was a gift card and now I don't ever have to worry about trying to book with them again, or ever stepping foot back into that weird smelling salon. read more

I've known Claudia for many years She laughs when I go in because she knows she has to undo what I've done to my hair She's one of the sweetest giving person I know . She is one of the best stylists I know I love her deeply God Bless you Claudia read more

Claudia has been my "Beauty Goddess" (inside joke from years ago) for over 32 years since 1988. She once joked that we've been together longer than a lot of people have been married. My updated review may be a bit long but it is extremely necessary at this time. In 1990 I started dental hygiene school at University of California, San Francisco so I temporarily moved from Orland to San Francisco. At that time Claudia also saw clients at a salon in Palo Alto on some weekends so it was really convenient for me to see her there. In 1998, my late husband and I permanently moved to San Francisco when he started physical therapy school at UCSF. In 2001 Claudia got married and we attended her wedding on Kauai to a sweet guy I went to high school with. Eventually life got too busy for regular trips up to our hometown and my husband and I found stylists here in SF. But, we were never really thrilled and old photos confirm it. In 2006 my dad was diagnosed with a terminal illness and was hospitalized taking us back up to Chico every Thursday night through Monday morning for about six weeks. We had to cancel our hair appointments in SF and were looking at bit scruffy. Knowing that Claudia is generally booked solid for months and doesn't ordinarily take new clients, I took a chance anyway and reached out to her letting her know that we were in Chico and of our situation. She said, "Oh. Can you come in at 6pm tomorrow?" I thought that it was a miraculous turn of events and someone else must have cancelled. Turns out she stayed late just for us!!! My husband commented the next day that, "She's the only one who can ever get my hair right." He wasn't wrong. (heehee). My dad passed away a few hours after I saw Claudia five weeks later. Knowing that we would be going up to Orland more often to see our elderly parents we made the decision to break up with our SF stylists and get back together with our Beauty Goddess. Sadly, my husband passed away very suddenly and unexpectedly two years later in 2008. Claudia was there for me then just as she has always been, and worked hard to keep the vibe of the salon quieter and more relaxed & anxiety-free the first few times I was back in after he died. So here we are in 2020. On March 13th I had to return early from a month-long vacation due to Covid restrictions. I was in the middle of selling a house in Orland and had to be in the area on March 17th to finalize it. Again miraculously Claudia was able to see me that day with both of us assuming that a shut-down was eminent. And of course it was. In mid-June my hair was looking pretty funky so I reached out to ask what over the counter hair color would be the least damaging. Claudia responded by sending me my hair color formula and then talking me through the application process. I don't have the patience for the detail regarding my hair that she does but the outcome was presentable. I told her that I would promise not to color anyones hair if she promised not to clean anyones teeth. In July, state regulations allowed Claudia to open her salon but for numerous reasons I was hesitant to schedule. I was so grateful when she called letting me know that she had had a short-notice cancellation and offered the time spot to me. I happily drove up to see her and especially enjoyed having the luxury of being the only client in the salon. But it's important to note that at Mecca Salon, each stylist has their own room with a door that closes. When I left, I jokingly said something to the effect of seeing her in another four months. Well, not surprisingly Butte County closed salons just a few days later. When the restriction was lifted recently, Claudia reached out to me. Again, I was not comfortable scheduling in advance. Fortunately, Claudia reached out to me with an opening today. Turns out she came in just to take care of me and once again I had the luxury of being the only client in the salon the majority of the time. As a dental hygienist I have a solid grasp of proper infection control and Claudia's sanitation protocol is very thorough. She cannot use her blow drier at this time but so what. Yes, the appointment takes longer without the use of the large hair dryer to process my hair color. Again, so what. I truly appreciate all of the steps she's taking to ensure client's safety. Cheers to another 33 years together, Claudia! read more

I had another awesome facial and eye treatment from Danielle today! I really should treat myself to this pampering more often! It feels absolutely amazing, and my skin is glowing! My face is saying thank you! Danielle has a gentle touch and takes her time with each layer of treatment! Can't wait for my next visit! read more

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I could take or leave the salon as a whole, I am not a fan of the over priced items in the waiting area. But I have to say...I love my hair ladies Stef. She is kind and patient. She understands what I need and delivers. Every. Time. I always leave feeling like a million bucks (thank God her prices are totally fair)! Can't wait for my next appointment! read more

Once again, Mecca impresses. This time, I went a little further and gave Lindsey a shot. I do not hesitate to proclaim that Lindsey is, in fact, very good. So good, that I will definitely be back to see her. I thought she did an absolutely stellar job. She listened to exactly what I wanted and made some really great suggestions for me. This was the first time I'd ever had my professionally colored (I have, however had it in at least 4 different shades of manic panic in high school, but I've become rather conservative in the many, many years since then). Lindsey took a great deal of time to explain my options and made me feel really comfortable with my choice. I am very pleased with my Mecca experience. read more

Although I agree costumer service is not so great, I love, love, love the candles they sell at Mecca. (the low star rating is based on costumer service only) They have a great selection of amazing scents to choose from. They last forever, and make your home smell phenomenal! I have also had a message with Lindsay H. Hands down,(no pun intended) it was the BEST message I have ever had! She is awesome! I will be back to see her! read more

I had bad luck at Mecca's. Went there twice and the stylist completely FRIED my hair. I have long hair with highlights. Her job looked nice at first but after two colors, it started breaking off and looking like straw. I had to go get it darkened because it was so damaged it could not get highlighted anymore. If you come here, make sure of who you see. read more

I looove this salon!!! I get my hair done by Claudia. She is amazing! I was born in Chico and I don't live there any more but I still go there every few months to get a cut and color. Lindsay also gives amazing massages. The clothes and jewelry are super cute. If you can get in on the books, you won't regret it! read more

Ashley gives the most wonderful facial, including a shoulder/hand/foot massage. She is so knowledgeable about skin and very thorough. She does such a great job and I dozed off to sleep during the foot massage for a much needed power nap. So in many ways it was a pampering and restorative experience. My skin also looks beautiful after her treatment! read more

I went to Mecca because of the reviews and recommendations from friends. 4 stars for Lindsey 2 stars for Mecca I'm a very easy going person-so easy that when called to ask if I could come in late for my appointment (10 minutes before)- I said no problem. I even asked if the receptionist and my hair stylist if they would like something from Starbucks. They politely declined. Hair appointment went well. Lindsay was super fun and nice. She gets 4 stars in my book. After the Hair Appointment Checking Out: The receptionist neglected to tell me my stylist only accepts cash or check. - I did not have enough cash -- hence awkward moment.... For such a "high-scale" establishment it should be a priority to make sure your clientele feel comfortable -NOT have a panic moment and the embarrassment of not being able to pay for services. I did have cash on me and proceeded to tip Lindsey $20 for my $110 total hair session. I usually tip my stylists 20-30%. This time I tipped a bit lower and had planned on upping it next time. No sense it giving more now and have her wondering why she's getting less next time. Anyhow- so back to not being able to pay. I was told it was okay to go to the bank (where I had been when they originally called to tell me my appointment was delayed). Okay, back to the bank. I get $20 bills from the atm and rush back to the salon. I hand the receptionist $120 for my $110 total session. She holds the cash and just stands there. Okay, I start thinking does Lindsey need to make the change? I mentioned, "There's $120 there, it was $110 right?" *Hint*Hint* No change. Receptionist states ,"I'll go give this to Lindsey". She comes back, I'm still thinking she might have needed to make change with L. No change. "Um, I already gave L a tip... I gave you $120" She's quite as a mouse. ... pause..... "Well alright, I guess she can just keep that extra $10" I'm still not sure who got to keep the extra $10. This is really poor service. The receptionist should have asked if I wanted change when she took my $120. At this point I'm somewhat jaded but not jaded enough to ignore the candle centerpiece I'd been eying while waiting for my appointment. I let the receptionist know I wanted to buy some candles and the candelabra... I went over to pick them up and she was right there. She was helpful and started picking up candles for me. Then i noticed another customer was standing at the counter waiting to be helped. I politely said, "I've got it here if you want you can help her" the receptionist replied, "No that's okay" - She was really glued to me like white on rice. I put 2 and 2 together... commission. I bought the candles and candelabra but I won't be back. Ignoring a customer because you're about to "cash in" on commission and not giving proper change are RUDE in my book. Next time I could be the person standing at the counter for 10 min waiting to pay for services only to be told plastic is not accepted. Bravo to Lindsey though- she was great.! If you can handle poor customer service (E) and people gluing themselves to you trying to make a sale... give Mecca a try. read more

Absolutely LOVE this salon! There are always cute clothes and jewelry to look through. I went here while I was a student at the university and saw Vanessa every time. She always does amazing work with my highlights, amazing with balayage highlights Too! I have moved and no longer get my hair done regularly here, but every time I visit I make sure to book an appointment with Vanessa bc she knows exactly what I want every time read more

I think the place is really cute & has great service & has reasonable prices, BUT I got my haircut by Lindsay, and I really didn't like it at all. I showed her a picture prior, plus I tried to get her to fix it after--she tried, nice girl, but bad cut. She didn't even do a good job styling it afterwards. I won't be going back here unfortunately. read more

Besides the great cut and color you can get from all the stylists ( I go to Lindsay :) don't forget to try out the amazing facials by Ashley and equally amazing massages by Lindsey! read more

Claudia and her team are the BEST EVER. I've been going here since I was 13 and Claudia is the hair queen. I've tried to get a new stylist in the new cities I live in, but they just don't match up. Ashley's facials are divine...I fell asleep it made me relax so much. Additionally her boutique has amazing apparel and accessories. I just got my hair done by Lindsey and I also give her 5 stars. She's so sweet and my highlight is amazing. I love coming here! read more

They were able to get me in last minute and Angela did an awesome job on my hair.

I tried this a while back. My mom used to go here to lindsay (i think, this was a a year or so ago) and when Lindsay was doing her hair they would chat, eventually my mom set up an appointment for me to get a perm..I already have super curly hair unless I straighten it, but Lindsay (im pretty sure it was her, if not it was a pretty brunette) convinced her it would relax my hair into super loose waves. So I got my perm... then I said "could you wax my eyebrows as well" you know to kill 2 birds with one stone. She said "Yeah come over here!" then proceeded to pluck my eyebrows. UM HELLO! I know how to pluck I prefer wax! Less pain, quicker, and easier! I quickly said "Um, I think you miss understood, I wanted get them waxed" she then told me they don't have wax and didn't offer that. What self proclaimed "salon and spa" doesn't have wax...even lower quality salons have that! They have a ton of useless candles and knick nacks but not wax. I was shocked to say the least! I let her finish plucking, then realizing I hadn't seen her open a new pair of tweezers or sanitize them, EW! Next was paying time. $150 for my perm (my hair was in looser curls but by no means wavy, also even after following guide lines...my hair went back after a week) Biggest hoax ever, she actually got a very curly haired girl to get a perm...common sense lyla! come on!!! Oh and $25 bucks for my eyebrows getting tweezed! thats right, something I could of done at home! also she should of said prices up front and told me they didn't have wax before starting.... will never return. I'll be going to san fran to get my hair done from now on! read more

I have been going to Mecca for about 8 or 9 years now and I can never go anywhere else, because no other place comes close. I have always had Lindsay do my hair and she is the best! She knows exactly what I like and actually listens to what I want done and does it perfectly. I just recently went out on a limb and got ombre style (I have never gone lighter with my hair). I was kind of nervous because it would be a big change for me. Lindsay did an AMAZING job and it is great. I have received so many compliments on it and it was exactly what I wanted. Lindsay is the sweetest and so friendly that I always look forward to when I get to go back to get my hair done. I have nothing but positive things to say about Mecca and sepcifically, Lindsay. read more

Just got my hair done here last Wednesday and I love it!! I wanted a much shorter, blonder style that was going to be a big change so I was a little nervous. I came in with a couple pictures and Claudia totally got my vision. The style she gave me is so wearable and cute!! It is extremely easy to style...but also looks amazing when I don't do anything to it. I went backpacking this weekend and couldn't get over how cute it stayed with no styling! The layers and texture she gave my hair is awesome! And the color! People keep asking me if it's natural! The highlights blend so well! She really went the extra mile to make me feel special and took the time to make sure my hair was perfect! The girls here are hair artists! read more

I've tried a few salons in Chico (I was born here) so I was super happy when I found Mecca. Shelly is great for my needs of hair care. I've been going to here for 2 years now and would not go anywhere else. The shop is so cozy and Claudia always makes sure to have all kinds of fun things to explore. I've gotten massages here as well and, tho pricey, they were very good. Maybe next time I'll try nails.... read more

I go to Lindsey and she is awesome! I have known her for a long time and trust her with my hair fully. I have been going here for a couple years now and wouldn't go anywhere else. Try them out they are great! read more

A great place. Excellent hair cuts.

I have been to a few different salons in chico and the Mecca is by far the best! Katie does a great job on my hair!

I have been going to the owner for 31 yrs. Now she owns a full service salon and boutique. It is the only place in town that has the quality and variety you could ever want. I can go in and say "i don't know what i want to do today. " And walk away loving everything done. I love the clothes and jewelry. Could go on forever. If you want quality in any area of beauty these are the women to go see. The product lines are from all over the country. GO SEE MECCA BETWEEN 3RD & 4TH ON THE ESPLANADE NEAR THE H OSPITAL. , read more

I had my first haircut at Mecca by Shannon Iris! Shannon not only gave me one of the best cuts I've ever had in my life , she also really asked me questions about how I liked to have my hair look, feel, and all the things most stylist bypass. Shannon has the rare ability to give you "YOUR OWN " version of what your asking for. A unique , beautiful style. I loved my experience at MECCA , with Shannon. I LOVE my hair. read more

Love this salon! Warm and welcoming. Danielle is the best ever, and I can't wait to go back to be pampered and leave feeling relaxed and beautiful. read more

Moved to Chico late last summer and MECCA was recommended by a new friend. Have been back several times - hair cut and highlights with Vanessa, eyebrows with Ashley, my eleven-year old's hair cut with Stephanie. All done very well. Everyone is friendly, the atmosphere is professional but also cozy and very clean. So nice to discover MECCA after moving away from a hair dresser I'd been seeing for the last seven years! read more

I think somebody hijacked my name and they posted several negative reviews around Chico (via Yelp) with it! I hope the lovely ladies at Mecca who know me know I wouldn't write such a thing! I don't even know a "Lndsy." That said, Mecca is my salon and I consider Katie not only my stylist but my dear friend. She was recommended to me by Danielle, who has given me many wonderful facials and who is also a dear friend. Phew, glad I cleared that up! p.s. If you love to look at pretty things then you will love the little boutique within the salon. (Clothes, accessories, candles, purses, jewelry, make-up) read more

I booked an appointment at Mecca with Shannon Iris based on a Yelp review. It was a very positive experience and I recommend Shannon highly. I found her to be very technically skilled -- I have fine hair which is hard to deal with and which was recuperating from a bad cut to boot - and most professional as she set out to determine what I was looking for in a haircut. Shannon is relatively new to Chico. I plan to return for another cut and color. read more

MEET WITH SHANNON!!! I walked into Mecca hair salon and instantly felt welcomed! I am originally a brunette who got hideous blonde highlights from another salon and Mecca made time for me to meet with shannon and she took the time to study my hair and help me get back to the beautiful brunet I was! Shannon was a wonderful, caring lady who made sure I felt comfortable every step of the way. She is very understanding and I HIGHLY recommend her!!!! She saved my lifeeee!!!!!! read more

If you want an esthetician who knows healthy skin, I highly recommend booking an appointment with Ashleigh at Mecca!! I have been getting facials for years and she by far is the best!!! Believe me, you won't be disappointed!! read more

I see Danielle regularly for facials and waxing. She is amazing! Always sets me up for a relaxing and fabulous time. She has the perfect combination of pampering and conversation that makes for great facial. I love her! My skin is always glowing after I see her. read more

I'd came here for a recommendation. The person that gave me a cut and highlights! Totally fried my hair. Her name is LYNDSY. Stay away. Platnium Salon is a much better place! read more