We used this company after dealing with a shady dishonest company. Frosty's heating and air was…read moreamazing from the customer service to their great prices. They even followed up days after to make sure everything was going well. They go above and beyond and I highly recommend them.

David might be the smartest person alive, but that is at least the case in terms of heating and…read moreair. I've been using them for over a decade. Been great for big and small problems. Very honest and knowledgeable, like, the most. Never had a bill that was anything but eminently reasonable.

This company has been awesome thus far. Every one of their techs have been prompt and professional!…read moreWe were blessed with same day responses. They did an amazing job installing a new heat and air system. I'd rate them with more than 5 stars if I could

Friendly staff. Knowledgeable technicians. Great communication and respectful of time.read more

I agree with everything all the five star reviews state about this company on Google. I was…read moreoriginally referred to them by someone in the commercial air-conditioning business, whom I completely trust. It's a professional, reliable company. Technicians are well trained, and I don't have any problems with them like I did with other companies. My mother has used them for 20+ years and has the higher level annual contract. Whenever she has a problem with her older units, there is a technician at her home within a matter of hours to repair it. Trustworthy and reliable, and they know what they're doing.

Sirajul was very professional and thorough. He arrived on time and gave me good advice about my…read morefilters. I have a yearly contract with E Smith which makes me feel secure about my hvac system.

From August at the office and Randy showing up asap in the late afternoon. These people went out of…read moretheir way and over and above to take care of us. They will get all my business going forward. It is refreshing to do business with a company that is honest and really shows they care about their customers. Thank you, guys, so much!

Ok . . . so you know how you sometimes read a review about a company . . . and the writer of the…read morereview gushes so much that the review seems fake so you dismiss it? Like most people, that's how I feel - so I am going to try to restrain myself in this review - lest potential customers dismiss the review because the review seems too good to be true. Our HVAC completely stopped working sometime on Wednesday and by 10pm, the house was 90 degrees. With the humidity - it felt closer to 100 degrees. I checked Google, Nextdoor and Yelp. Made several phone calls checking prices for diagnostics on Thu and Friday. Had a company come out (I won't name here - but if you're interested - check my historical reviews) and the rep, Chad, was nice and polite - but he had NO interest in repairing my unit. He said the circuit board / mother board housed in the furnace was 'fried' and the unit was a 1999 model (which I found odd - since the entire unit - both inside and out was replaced in 2008) and that he couldn't get parts for it. He said he could replace the furnace only (the only way to get a new motherboard) for $5,030. On probably my seventh phone call on Friday, I spoke to Randy. When he answered the phone - he sounded like one of those smooth-listening radio DJ's from the 90's - and I don't mean that in a bad way. His voice was soothing - but I mention it because I definitely felt like he was a 'sales' guy and not an actual technician. Little did I know - I was WRONG: Randy answered my questions - but more importantly - he ASKED me questions. He was so kind and patient, even though my phone energy wasn't the greatest (I was tired, worried and I was HOT. Hotter than I have ever been in my entire life. My eyelids were sweating). When I confessed the diagnostic info from previous technician - he said that it didn't make sense to him because - even when a system is obsolete, there are always 'universal' boards that can be used as compatible replacements. He told me that he would send someone out to take a look that same day. He followed up by texting me the name and phone number of my technician. Less than an hour later, my technician, Daniel - called me to let me know he was en route and to provide ETA. (I had actually left the house to pick up portable AC and I was worried I would be a little late getting back to the house - I called them to let them know I was going to be a little late and they said 'no problem.') Daniel waited on me. And guess what - Randy was there waiting too! When I expressed my surprise that the owner, himself, was coming out on service visits - Randy explained his business philosophy to me. I won't repeat it here - I urge you to call him - and hear it from the horse's mouth. It's simple and beautiful. Lol. When I confessed the diagnostic info from previous technician - he said that it didn't make sense to him because - even when a system is obsolete, there are always 'universal' boards that can be used as compatible replacements. I've typed a novel at this point - so I'll try to wrap up and hit the important bullets - 1) Initially they thought, like the other company, that it was a circuit board - so they left to get a new one and came back later to replace it. He said parts and labor for my unit would be $268. Turns out - it was NOT the circuit board. They didn't charge me. Even though the house was over 95 degrees at this point and we were all covered in sweat during the initial visit - Randy, Daniel and the other technician were extremely friendly, polite and patient. 2) The next potential issue was the thermostat (Nest - giving a Y and R error codes). So they installed a new thermostat - at this point - it's 8:30pm on Friday night. But Randy was able to determine that with the new circuit board and new (non-smart, non-programmable thermostat) - it had to be the contactor - in the condenser (outside). He said he would be back at 7:30am the next day - with a new contactor. 3) By 8am the next morning (Saturday) - the new contactor was installed and the AC was working again. When I asked for the amount owed - I was shocked at the cost. Suffice it to say - it was less than half the $268 quoted for the circuit board. I paid him and tipped him generously because ultimately - with the amount of time he spent, 3 visits total, (late hours on Friday - coupled with early morning Saturday work) - even if they had billed me $10 per hour - it would have cost me more than my final price. I am 100% a forever-fan of this company. I have passed this info on to my relatives, friends, and clients. And now - I'm spreading it on to you - my Yelp family. I simply cannot say enough good things about these guys. It will soon be time for us to replace our HVAC - and I will ABSOLUTELY be using these guys when it's time. This company embodies everything a homeowner looks for in a service provider: Knowledge, honesty, integrity and conscientiousness. This company is extraordinary.

Awesome service and amazing quality work. Chris diagnosed the HVAC issue immediately, explained…read moreeverything clearly, and got my air blowing cold again fast. Fair pricing, honest recommendations, and excellent customer service from start to finish. Highly recommend.

Condenser wasn't working. House temp was up to 81 degrees. Chris came within the hour. Repaired…read morethe wiring, checked coolant, and tuned up the system. Had air conditioning the same day. Will call Chris again for this 10 year old Trane system.

Our furnace failed to operate during one of the coldest days this season…read more As busy as they were, they managed to get us on the schedule and their very competent technician arrived within a few hours. Greatly appreciate not having to go thru a 32F night w/o heat! Definitely recommend!

I was referred to Herndon through my neighbor who has used them. I want to tell everyone what…read moreimpeccable service they provided. Not only did they do a GREAT job, they were fair, professional, very courteous, clean, no pressure sales, informative, and took a great deal of time to explain everything and options. They recommended a solution that was less money than what we actually chose, meaning we chose to upgrade. Most companies would try and upsell you when its not needed. When you call the office, someone actually picks up the phone and they are friendly. When they say they will show up, they show up which is half the battle. When they leave they clean up after themselves. During COVID, my wife is pregnant and all the workers wore masks, gloves, and covered their shoes when walking in our home. I dont have one negative thing to say about our experience and I would recommend them to anyone.

I had THE BEST experience with Jape Services! This was my second (or third??) experience as they…read morehave tried to keep my old A/C unit working and gave me options to repair but we decided it was time to replace. We received a quote with several options to choose from and as soon as we chose we were scheduled for installation the following day. From beginning to end communication and customer service was EXCELLENT!!!!!! They were professional, friendly and informative. Also, we got a great price for a new HVAC unit. These days it is hard to know who you can trust but you will not find better people than Jape!

Great company! One phone call, appointment set, arrived early, had my system up and running in less…read morethan a day. The price for service call and repair were exactly what was quoted over the phone and far less than what we expected to pay. Highly recommend!

Dr. Fahrenheit HVAC was reliable, the customer service is professional and friendly, trustworthy…read moreand knowledgeable.

My AC system went out at the worst possible time, right in the middle of the dog days of Summer…read more The folks over at Dr. Fahrenheit were able to respond almost immediately to my service inquiry. The husband and wife technician team were at my house in less than three hours from my initial call, which was slightly ahead of what they had even indicated to me initially. They were able to get to it over a half day quicker than anyone else in my area. The technician team was friendly and knowledgeable, and were able to diagnose and repair the problem quickly. They explained the issue to me, and showed me the faulty component, and advised me of pricing for the repair before completing the work. After dealing with a few other HVAC contractors in the area, I can say that their pricing is more than fair, and I would recommend this company to anyone for their HVAC needs. I can't say enough good things about this veteran-owned company. Thank you so much Dr. Fahrenheit.!