Writing this review again since the one I posted many years ago has been deleted, and honestly, this story still pains me. I have a Shih-Tzu-Bichon mix dog named Misiu, and he was approximately 2 years old when I took him to this vet hospital in early November of 2018. My dog has been abused by a groomer previously regarding another service provider, which led to him being extremely anxious and aggressive when it came to any type of grooming. We came here to get an opinion on sedating him because we were told that was the only option (don't worry, we have found a trustworthy groomer now that does an amazing job at grooming my anxious dog now, THANK GOD). Anyways, this "hospital," if I can even say those words, agreed and confirmed that sedating him and grooming him themselves was the BEST OPTION. So we took that option and agreed to sedate him and groom him, which wasn't cheap; it was a couple of hundred dollars, but my family and I were willing to do it for the sake of my dog being groomed without being stressed. The time came when it happened; they told me he had to be put on stronger sedation meds because apparently my 15 lb dog's heart is way too strong and needed stronger meds, that's understandable, and we had no problem with that and even paid extra if I'm not mistaken. It came time to pick him up, and he was groomed from the top of his head to his tail. He was noticeably a little red, but I thought it was normal with the amount of grooming they had to do. As soon as we brought him home, we noticed a weird patch near the side of his head and his ear. (I will attach pictures) I once again thought maybe it's an allergic reaction and to not think anything about it until my dog's literal skin came the fuck off. I REPEAT HIS SKIN CAME OFF. They literally handed me my dog with his skin detached and decided to just plaster the skin back on to him like it was a literal band-aid. Mind you, I was 14-years old at the time, and my mother barely speaks English, so I was the spokesperson, and trust me, I wish I could've defended my dog even more, but I was honestly just a kid at this point, and it was very traumatic to see my literal dog's skin come off. Trust me, if I were my age now in 2018, this would easily have been a lawsuit, because I do not play about my literal dog, and this place can give two shits about your dog if they HAVE THE ABILITY TO BUTCHER YOUR DOG WHILE HE'S ASLEEP AND DON'T TELL YOU ANYTHING. Luckily, my dog is okay and will never go to that hell-hole of a place called a "veterinary hospital"; if anything, it should be called a butcher shop. I'm going to keep writing reviews and tell this story until it reaches the right people who ACTUALLY LOVE AND CARE ABOUT THEIR PETS, TO NOT EVER GO HERE FOR THE SAKE OF YOUR PRECIOUS ANIMALS. I never got a response back about this problem or even a IM SORRY. This is a faulty establishment, and whoever groomed my dog should be disgusted with themselves. It's a terrible environment for my dog, and I'll never in a million years step foot in this place. PROTECT YOUR ANIMALS, DON'T GO HERE... read more