There pricing was decent for being the very few cabs that still excepts cash driver was amazingly…read morehelpful I'll take them again

I used this taxi to get to the airport and the driver was very nice, professional and got me there…read moreon time. I felt safe using this company compared to using uber which has canceled the rides on me and my family before. Thank you great value taxi!

4.5 miles from PHX - Phoenix Sky Harbor Airport = less than $25 (including 20% tip= $23.68 total…read moreamount charged to my cc card) I arrived from LA to Phoenix yesterday and a VIP Taxi was the only one at the Taxi curb. Hassan (sp?), an older man, greeted me right away and offered to help me with my bags. His cab was very clean with a bottle of hand sanitizer available to his guests. Before we started to drive off, he put on a mask, which I appreciated - especially during this covid pandemic. When asked, he was wonderful about describing the areas I pointed out on the way to my destination. I arrived to my destination and my exit was quick and easy. A receipt was provided. Later that day, our group of 4 had to get to another destination in Scottsdale. We contacted both Uber and Lyft and were quoted 23-28 minutes. With 2 tweens in tow, we thought it would be fun to see which driver would show up first. After several attempts with different drivers of each company, waiting in the Arizona 100+ degree heat outside for 45+ mins, we gave up and went back inside. Once inside, I found my VIP Taxi receipt and called. They assured me they would send a taxi immediately. I asked if they could give us notice when they were 10 mins away so we could have time to head down to the lobby before they arrived and they agreed. I want to be fair and write another review for that driver - Raul. Overall, with this first initial experience, I had a wonderful experience and would highly recommend VIP Taxi from Phoenix Airport.

SUPER BAD EXPERIENCE My driver was falling asleep in the middle of the street, very expensive, I…read moredon't recommend it at all. I'm never going with them

Leanne was very comminutive and super professional. We needed a car seat, and she had one ready for…read morego! Would highly recommend and use again when in Phoenix.

To be brief, HIGHLY recommended…read more Lenae showed up earlier than scheduled, with a big clean suv. She helped us load all of our bags, and before leaving reminded us if we had critical belongings for our trip (which we happened to have forgotten!) We were running late to the airport, and Lenae made suggestions to help offset lost time, and even helped us get us checked in. Driving was excellent, and her acumen of navigating traffic helped us get to the airport on time. Phenomenal service all around, and highly recommended.

Jacob was so kind and professional from start to finish. We were visiting Phoenix/Scottsdale area…read morefrom out of town and I contacted him due to his great reviews. Jacob Transportation did not disappoint! Jacob went out of his way to help us out with scheduling a ride home from a concert event on NYE so we wouldn't have to deal with the chaos of uber. Jacob/his staff were so patient with us when we had trouble locating them and gave proper directions. The car was clean, the driver was friendly, and we got to our destination safely. Jacob Transportation is definitely the best choice when visiting Phoenix/Scottsdale. I am very thankful for his exceptional customer service and will definitely use his company again if I am visiting. I highly recommend his company for all your ride share needs. Thanks Jacob!

We booked Jacob's transportation for our son's senior prom, and we are really happy we did . Jacob…read morewas very respectful and talked me through everything , he was on time and took very good care of the group of kids. thank you Jacob

Very polite and courteous great driver he was very talkative and helpful regarding g the airport as…read morewell

Good guy. Friendly, good driver. Cheaper than car share services. No frills, clean car. I'd use…read moreagain.

I work at a Hotel here in Surprise, AZ. I had an older gentleman who was a guest and stayed at our…read morehotel. We called a yellow cab to no avail; they had him waiting for over 3 hours. An older man couldn't use Uber or Lyft due to no cc card, but I found Mike here on Google, messaged him, and he answered right away. He was very professional and helpful. He agreed to take the older man to his destination before his normal work hours which was absolutely wonderful and kind. If you ever need a ride here in Surpise please contact Mike and his wonderful business . I will be recommending him to all guest needing rides in the future. Thank you Again Mike

I called the number a guy answer professionally and suddenly a girl shouted and screen pleaaase!!!…read more and then call ended... I called again and redirected me to the voice mail of a girl, confusing times I guess

I highly recommend 1AZ for all shuttle and tour needs. Working with the staff was a total pleasure…read morefrom the very first phone call. So knowledgeable, professional and friendly! My best friend and I were going to a retreat at Mago. Upon arrival at the Phoenix airport we were picked up by the shuttle and taken directly to Mago. Even though it was a 2 hour drive, it flew by because they were so interactive. We heard history of the area as well as new building projects were pointed out. This didn't feel like a paid service, it felt like traveling with family. After our retreat at Mago was over, we treated ourselves to their private tour of the Sedona area. This was absolutely amazing! We've been to Sedona before but it wasn't a great trip so this was our redemption trip and we surely got that. We were driven around to places we had no idea existed and felt like royalty. We were listened to and every need was met with a smile. I will always schedule my transport needs with them when in the Phoenix/Sedona area in the future. They are absolutely the best of the best in my opinion and I am difficult to please at times.

Fully satisfied customer here. Used this service for Phoenix airport door to door and all went…read morebetter than expected. Highly recommended and will use again for sure ! Thank you Paulette and Anthony.

Uber picks up veterans for free, Drivers Bertram & Robert were great…read more The only negative: should ne no food in the cars or smoke

******DONT USE UBER!!!!!!!!! ****…read more I called Uber customer service to dispute an unknown charge on my account. During the call, the rep requested access to my phone to help me navigate the process. I allowed it and he proceeded to access my bank account and steal $975 from me!! He then attempted to charge my bank account through Uber $500 eight different times within the following hour. I have a bank statement, confirming this. The attempted charges come from Uber. I have contacted Uber on more than 15 occasions since the incident, never getting any real attention whatsoever. Instead, I always get an automated message telling me since the charges did not go through, they are closing the case. And just like that, I am dismissed! There is no getting a hold of a live human at Uber. It's all automated and it's all generic and nobody there cares about my situation. Needless to say, I will never recommend or use this company ever again. Ever. Uber is the most unprofessionally run business I've ever used in my entire life. My advice to anyone considering using Uber is to find a different service. This company is not worth giving your money to. They should be ashamed of themselves. They do not know how to treat their customers. They are unAmerican.

Excellent service! Our drivers were both very helpful and pleasant. For the pleasure of being…read moredriven in a Chevy Suburban or better vs the competitions crowded old Ford Transit for a few extra bucks... there's no contest! On time, easy to schedule. Vince Drives you the best choice!

Vince is the best thing going in Arizona, 5 stars for sure!!…read moreVehicles are awesome, drivers are great and always on time!